Customer Support Associate - Work from Home - Charlotte, NC

**This is a hybrid position. Work from home status is only granted if criteria is met, and upon completion of 2 weeks (minimum) of in-office onboarding/training.** Who is Centah? Acquired by Financeit in 2017, Centah is a lead and workflow management company that allows some of North America’s largest home improvement businesses to distribute and manage leads, powering over $3 billion in annual sales. One of the driving forces behind Centah’s industry-leading platform is a full-service contact center in Fort Lauderdale, Florida, that specializes in inbound and outbound support for the home improvement industry. Centah’s Call & Contact Centers become the main point of contact for the customer, ensuring expectations are met and managed throughout the lifespan of the project. About the role: We are looking for an enthusiastic and self-motivated Customer Service Representative to join our team. As a Customer Service Representative, you must be able to work in a fast paced environment, be flexible with an aptitude for learning, understanding, and conveying information. You will also be responsible for treating every customer with the utmost courtesy while maintaining a positive outlook on every call. Excellent communication skills are vital for this role, along with enjoying assisting customers in a friendly and respectful manner. Responsibilities: Answer incoming calls and respond to customer’s requests Ability to work in a fast paced environment. Book appointments for members with a high degree of data accuracy Maintain excellent written and verbal communication skills on a consistent basis Identify and escalate issues to supervisors Responsible for adapting to fast changing guidelines with customers Informs clients by explaining procedures; answering questions; providing information Maintains and improves quality results by adhering to standards and guidelines Requirements General Requirements: High school graduate or G.E.D. Minimum of one year experience in an inbound/outbound call center or retail environment is preferred Excellent oral and written communication skills Ability to multitask in speaking on the phone, using the computer and keyboard simultaneously Ability to type at least 25 words per minute is preferred Experience in providing exceptional customer service and maintaining established quality requirements Must be able to pass a background check Performance Requirements (**MUST READ**): Average Talk Time: Less than 4 minutes per call while resolving customer issues. Call Conversion Ratio: Require a 60%+ lead to call ratio. Disposition Calls Processed: Demand proof of handling 80+ calls per shift with accurate disposition coding and in a timely manner. Attendance: Require a 98%+ attendance record over 6+ months, with little to no unexcused absences. QA Score: Must consistently achieve 90%+ quality assurance scores on call evaluations monthly. Average Hold Time: Must have maintained average hold times of less than 60 seconds per call, this is a high call volume environment. Calls Handled per Hour: Demand experience processing 10+ calls per hour with accurate dispositions, note and escalations. Breaks/ Lunches: adherence to scheduled breaks and lunches: two 15 minutes breaks, one 30 minute lunch. Error-Free Documentation: Must demonstrate 99%+ accuracy in call processing and CRM updates. All notes will be reviewed. Benefits Opportunity to continue working from home in our post-pandemic workplace Retention bonus at both the 6 month and 1 year mark Eligible for Medical, Dental, and Vision after 60 days of continuous employment $15,000 Life Insurance (Company Paid) 401K plan eligibility after 1 year of service w/company match of up to 4% Paid Time Off - Earn 10 days per year after 90-day probationary period Monthly Incentive Bonus Plan (up to $300) Weekly/monthly gift card drawings/contests for meeting goals Career learning and development programs Casual dress code Salary: $14.50/hour Financeit is an equal opportunity employer. Accommodations are available on request for candidates taking part in all aspects of the selection process. Next steps: If what you just read excites you, we’d like to hear from you! Please submit your application and we’ll contact you if you become selected for a phone interview.

🚗 Office Manager – Rental Car Company (Lansdowne, PA) 🚗 Full-Time | Monday – Saturday | 9AM – 5PM | $1,000/week We’re a fast-growing rental car business looking for a skilled, dependable Office Manager with experience in the car industry — especially rental cars. You’ll be the backbone of the operation, managing the front office, customers, payments, and systems daily. Responsibilities: Manage and update the CRM system with customer and vehicle information Handle all phone calls — schedule rentals, answer questions, assist customers Check customers in and out for rentals and returns Process payments, deposits, and tickets accurately Maintain organized rental contracts, fleet files, and reports Communicate daily with mechanics, drivers, and management to keep the flow smooth Requirements: Experience in the rental car business (preferred) or automotive office management Excellent communication and multitasking skills Strong organizational and problem-solving ability Dependable, punctual, and professional Comfortable using CRM systems, Google Drive, and spreadsheets Pay & Schedule: 💰 $1,000 per week 🕘 Monday – Saturday | 9AM – 5PM 📍 Lansdowne, PA To Apply: Text resume to 215-554-1312 for an interview between 9AM – 9PM Include your name, experience in the car business, and previous positions held

Join Our Team as a Guest Service Representative at Tricoci University! About Tricoci University: Tricoci University of Beauty Culture is renowned for its commitment to excellence in beauty education. Our mission is to provide students with the tools, resources, and environment necessary to succeed in the beauty industry. We pride ourselves on creating a welcoming and positive atmosphere for our students and guests alike. Position Overview: As a Guest Service Representative, you will be the face of Tricoci University, serving as the first point of contact for visitors, prospective students, and clients. Your role is essential in ensuring a positive experience for all, from answering inquiries to managing appointments and providing exceptional customer service. Key Responsibilities: Greet and assist visitors with a warm and welcoming demeanor. Answer phone calls and respond to emails, providing information about programs, services, and appointments. Schedule and manage appointments for beauty services and educational tours. Maintain accurate records of client interactions and service sessions. Handle customer inquiries, complaints, and feedback with professionalism and efficiency. Collaborate with various departments to ensure a seamless guest experience. Support the administrative operations of the university as needed. Why Work With Us? Be part of a respected institution focused on beauty education and professional training. Engage with a diverse community of students, staff, and industry professionals. Professional development opportunities to enhance your skills. A supportive and dynamic work environment that encourages growth. Access to exclusive discounts on beauty services and products. Requirements Qualifications: High school diploma or equivalent; additional education in hospitality or related fields is a plus. Previous experience in customer service or guest relations preferred. Strong communication skills and ability to engage positively with diverse individuals. Organizational skills with attention to detail and multitasking ability. Proficient in Microsoft Office Suite and experience with CRM systems such as Zenoti is a plus. A positive attitude and a passion for customer service. Benefits Generous Paid Time Off 401K Plan Access to Continuing Education Units (CEU) Classes Complimentary Services at our Student Clinic Product Discounts Opportunities for Career Advancement A Rewarding and Dynamic Work Environment In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $14.00 and $15.00/hr. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility.   Job Description may be written with the assistance AI

We are looking for a full time Costumer Service Manager to do a variety of operations at our small home business. The responsibilities will include managing our retail and online store, handling all customer service calls, emails, as well as handling our weekend markets orders. The person needs to be health conscious, clean, on time, have there own car, honest and can multitask with ease. Must have a background in sales, customer service, management, computer skills, and must live close by within 45 min of driving to apply to this position. Please call for a phone interview, looking to hire someone asap. You will work onsite here in Loxahatchee for 8 hours a day, Tuesday to Saturday from 10am to 6pm.

Who we are Barre3 is a fitness company with a revolutionary vision: to redefine what success in fitness means. Profiled for disrupting the industry in major media outlets such as How I Built This, Fast Company, Forbes, and Time, we have flipped the focus of fitness from attaining an imagined ideal driven by societal standards to being balanced in body and empowered from within—a radical shift that helps people create healthy relationships with their bodies and minds. The foundation of our company—and the key to achieving our vision—is the barre3 class, a full-body balanced workout combining strength conditioning, cardio, and mindfulness. Taught in our 160+ studios across the U.S. and Canada and on our online platform, which has a streaming-subscriber base in 98+ countries, our class reaches hundreds of thousands of people. Launched just over 11 years ago, barre3 has already become one of the largest franchisors in the industry and has grown into a matrix organization with distinct and thriving units, including franchise, digital, retail, and retreat experience. The opportunity The Operations Staff are responsible for three main roles, Front Desk, Play Lounge, and Support Staff duties. The Front Desk and Play Lounge team are responsible for ensuring strong client relations while maintaining an organized, clean, and welcoming studio atmosphere; focusing on sales, membership, leading by example, and imprinting on other staff. The Operations Team will assist the Studio Manager in daily tasks that meet the guidelines outlined in the Policy and Procedure Manual for studio maintenance. The details Minimum shift requirements- 2 per week, part time position, all hours will be under 28 per week. Shifts will be likely blend of weekday and weekends  Compensation: $17 per hour, included is complimentary barre3 membership for yourself and any other member of your household. 40% off in-studio retail and access to barre3.com All employees are part of “barre3 Portland” but to keep communication more streamlined, all instructors and operations team members are assigned home studios- while it’s possible you may work shifts at alternative studios, your home studio Studio Manager will be your primary point of contact. Key Responsibilities Provides excellent customer service to visitors and members. Seeks to build relationships with members to provide a positive and memorable barre3 experience. Drives and performs some sales duties by selling and upselling product offerings, classes, and retail to potential clients and existing members. Builds strong client relations with barre3 clients while maintaining a warm and supportive environment. Provides a safe and caring environment for barre3 children. Executes strong communication skills and a professional presence to staff and clients. Works together as a team to ensure that the day-to-day operations run smoothly. Strives to be the top seller of b3 memberships, retail, and class packages; while also modeling best practices around selling to all team members. Assists Studio Manager in writing new client emails, staff and info email accounts, client referral cards, client outreach, client accounts, and communication. Works on special projects with Studio Manager and Operations Manager Helps continuously evolve barre3 studio standards, making Portland “best-in-class” for operations standards company wide. Maintains a clean, sanitary, and organized studio atmosphere at all times. Prepares the studio for the AM/PM classes and front desk shift. Helps with in-studio events and off-site events. Requirements The ability to provide exceptional customer service and work independently. Must possess excellent listening, verbal and written communication skills. Ability to multi-task and work in a fast-paced environment. Must demonstrate initiative, self-motivation, adaptability, and flexibility. Must possess strong interpersonal, organizational, attention to detail, analytical, decision-making, and problem-solving skills. Must display empathy while maintaining firm boundaries. Must be able to work a minimum of two shifts per week. Two years of education, or equivalent experience, in customer service, sales, or childcare is required. Benefits Competitive compensation Complimentary studio membership for you and a family member 40% off barre3 retail products Mission-driven and values-oriented company

As simple as 1, 2, 3! 1. FILL OUT THE APP 2. INTERVIEW 3. TRAINING CLASS Luce Research is currently hiring WORK FROM HOME Survey Researchers in your area. Our home base is in Colorado. Come join our growing work from home team and work from the comfort of your living room! We check the pulse of the nation, by reaching out to Respondents nationwide to gather opinions on important subjects related to local and national issues. Competitive Incentives Include: $20.00 REFERRAL BONUS - Refer a friend, and if they work a minimum of 40 hours the first two weeks following their start date (Classified as starting the Sunday after Training class) you will receive a $20.00 dollar bonus on your next check! • Base hourly pay, plus periodic prize raffles, Cash Incentives, and Cash Prizes! • Flexible Schedule, you select what days and times you would like to work from what we have to offer. We don’t dictate your schedule, you do. • 1 Day of paid training. • Team atmosphere and upbeat environment! • Staff members who are here to support you and provide you with the tools necessary for success. • We have a culture of promoting from within. 9/10th of our staff above entry level, started out on the phones as a Telephone Interviewer. • NO PRIOR EXPERIENCE NEEDED! Come with a good attitude, and a willingness to learn. • We offer referral bonuses and incentives. • Biweekly pay checks, and direct deposit options available. • Absolutely no sales. If this sounds like the opportunity you’ve been waiting for simply follow this link bellow and apply: https://jobs.appone.com/luceresearch We look forward to working with you! If you have any questions give us a call at: (719)272-7200 EXTS: 203, 204 for onboarding assistance. (We will reach out within 24-hours of receiving your application, excluding weekends. Business hours are Monday- Friday 9:00 a.m. - 5:00 p.m. M.T) Interviewers who are fluent in English and Spanish can earn a dollar more per hour, upon passing a bilingual test.