Charlotte Tilbury Freelance Brand Expert

The Assistant Store Manager plays a pivotal role in driving sales and fostering a delightful customer experience within our retail stores. This individual will contribute to the formulation of a robust store strategy, aligning the team with our corporate values and mission. In addition to overseeing operational tasks such as opening/closing procedures, inventory management, and visual merchandising, the ASM will serve as a key collaborator in accomplishing store objectives and nurturing team development. The ASM is expected to exemplify effective sales techniques, leading by example across all facets of the role. This role will be expected to work 32-40 hours per week, as business needs change. Responsibilities: Exceed personal and store sales goals, setting a benchmark for the team and facilitating the development of sales skills among team members. Devise and implement sales strategies to optimize revenue, ensuring an outstanding customer experience and upholding key performance indicators. Capture and manage client information comprehensively, including phone numbers, email addresses, and physical addresses. • Demonstrate adept problem-solving skills by quickly identifying customer needs and addressing objections, if raised. Showcase a thorough understanding of store merchandise, pricing models, and familiarity with the sales floor and stockroom layout. Ensure the store maintains high standards of housekeeping and visual merchandising. • Utilize proficiency in various computer systems and applications, including POS, CRM systems, and inventory management tools. Enforce the store's inventory security measures by adhering to the company’s loss prevention program. Adhere to all operational policies and procedures outlined by the store. Assist the Store Manager in coaching and mentoring employees to enhance their individual and team performance. Collaborate with the Store Manager in the recruitment and interviewing process for new employees, ensuring a seamless onboarding experience. Requirements Prior retail management experience, ideally with 1+ years in Assistant Manager responsibilities. A results-oriented individual with a strong sales focus, capable of leading and coaching team members towards success. Possess a positive, high-energy, friendly, and engaging personality; willingness to initiate customer interactions and guide them through the store. Strong verbal and written communication skills, enabling effective interactions with customers and corporate partners. Proficient with technology, including the ability to operate retail POS systems, Microsoft Word, Excel, email, etc. Ability to lift, carry, or move objects weighing up to 40 pounds when merchandising the sales floor and comfortable using ladders or stairs. Demonstrated proficiency in coaching and mentoring employees, fostering a collaborative and growth-oriented team environment. Ability to lift, carry, or move objects weighing up to 40 pounds when merchandising the sales floor and comfortable using ladders or stairs. • Demonstrated proficiency in coaching and mentoring employees, fostering a collaborative and growth-oriented team environment. Benefits Comprehensive medical, vision, and dental benefits. Generous Paid Time Off (PTO) for personal and vacation days. Sick Day allowance for unforeseen health needs. Attractive Discounts on products. Employee Wellness programs to promote a healthy work-life balance. Monthly Bonus incentives to recognize and reward outstanding performance. Enjoy two weekends off each month for enhanced work-life balance. Access to 401(K) retirement plans, Flexible Spending Accounts (FSA), and Pre-Tax commuter benefits. “Native American preference is provided to any applicant who is an enrolled member of a federally recognized tribe. Please self-identify by attaching resume with self-identifying statement.”

NEED REPS FOR ALBERTSONS FLOOR AUDITS. $45 PER STORE NOW THROUGH 4/30!   PHG needs reps to visit retail chain stores to perform audits on their floor care.  Reps will need to do a short interview with the manager, walk around main store and aisles to evaluate and take photos of flooring as an indicator of what is needed to keep the floors at peak appearance. They will also need to visit the janitor's area and get photos of their mop supplies and floor chemicals.   Time in store estimated at 30 minutes – Pay is $45 per store. Travel pay can be discussed at scheduling.   Reporting/photos into client's new CMX1 App or Website must be within 24 hrs of visit. PHG reporting required only for day/time.   If interested please email Angela at aphilhower@phgretailservices.com or call 216-447-0831ext423.   Dates: NOW THROUGH 4/30/25-CAN BE COMPLETED ANYTIME DAY OR NIGHT DURING STORE HOURS INCLUDING WEEKENDS! Instruction will be provided

TA Travel Center/LV Petroleum is looking for a Site General Manager for the Fillmore, UT travel center. The Site General Manager will be responsible for day-to-day operations pertaining to all site functions. The Site GM will hire, train, coach, mentor, and work alongside all store employees including all other managers. Building a culture of accountability while keeping turnover low is critical to the site’s success. The Site General Manager will be expected to maintain store image standards, customer service standards, food safety and freshness standards; provide clean lot, pumps, restrooms and showers. This position will require someone with a thorough Food Service/QSR understanding including food cost, labor cost, shrink and waste management techniques and how each relates to and impacts overall profitability. Responsibilities · Follow all company policies and procedures as well as all city, county and state regulations pertaining to age restricted sales, food safety, and fuel compliance. · Display ability to budget and forecast P&L lines while also understanding and maintaining company merchandise margin strategy and fuel margin/pricing strategy. · Provide leadership to all site level management, including QSR managers, by modeling expected performance and directing all managers in their work activities to meet or exceed budget. · Responsible for providing the proper training, development, and supervision of all staff to ensure the profitability, environmental protection, site maintenance, safety and efficient operation of the site per company policy and procedures. · Analyze food cost, labor cost, shrink, and waste in real time making adjustments as needed to ensure profitability. · Possess ability to conduct inventory audits and implement inventory controls for both the Truck Stop and QSRs. · Provide leadership to the entire store team, including Food Service/QSR employees and managers. · Establish and maintain fuel safety and food quality/safety standards ensuring adherence to all local, State, and federal safety regulations. · Display initiative in improving store, employee, and personal performance. · Recruit, hire, train, and coach in order to build a positive and enthusiastic staff ensuring excellent customer service. · Establish on-going communication meetings with all store employees and management regarding safety, employment issues, store goals etc. · Must be able to timely and accurately complete daily paperwork, deposits, receive and verify vendor deliveries, create work schedules. · Maintain strong vendor relationships. Requirements · Bachelor’s degree preferred · 5+ years of experience with a proven track record in Truck-Stop and QSR Operations · Working knowledge of Restaurant Management Systems · Ability to work as scheduled-50+ hours per week · Ability to be “on call” for store needs as they arise · Ability to perform all non-management activities when needed · Candidates may also be required to successfully complete additional training or certifications for this role to include, but not limited to, ServSafe or equivalent Food Manager Safety program,ABC/Age Restricted Certification and UST Operator Certification

The Store Manager is responsible for overseeing the general operations of the store, creating, and implementing a store sales strategy to maximize sales, and providing a wonderful & cheerful customer experience to all customers. In addition, he/she will manage the store team and help align associates around our corporate values/mission. In addition to operational responsibilities such as opening/closing, inventory management, loss prevention, payroll & scheduling, and visual merchandising, the Store Manager will be responsible for achieving store objectives, maintaining KPIs, developing the team, and ensuring adherence to all company policies & procedures. The Store Manager will be expected to model effective sales techniques and manage the customer experience on the salesfloor. Responsibilities: Achieve and exceed productivity and sales plan expectations Improve profitability by managing controllable expenses such as payroll, supplies and shrinkage Set an example of exceptional customer service by leading sales efforts on the selling floor Teach and monitor each associate on store operations and policies & procedures Recruit, train, motivate and retain quality sales associates. Set goals and manage to expectations by clearly communicating to the staff the metrics by which success is measured in each area of the business Meet monthly with each associate to discuss performance by reviewing productivity vs. goals. Coach and provide suggestions for improvement as necessary and address with progressive documentation as required. Maintain a high level of visual merchandising and housekeeping standards Perform daily paperwork reconciliation and other operational tasks Protect store assets and inventory. Reconcile inventory to identify and reduce shrinkage. Implement company policies and procedures Requirements Minimum one year experience in retail management, knowledge of local market and clientele a plus Multi-Lingual a plus Full understanding of specialty retail, including business development, visual merchandising and store operations Computer skills to include operation of retail point of sale system, Word, Excel and email Must be able to lift, carry or otherwise move objects weighing up to 15 pounds when merchandising the sales floor and use ladders or stairs Strong leadership critical thinking and problem-solving skills. Delegate responsibility and work to the staff. Demonstrate strong verbal and written communication skills allowing for communication of the company’s goals and objectives A positive, outgoing, high energy personality that is entrepreneurial, who is sales focused and takes full ownership of the store’s business at all levels A mentor and leader to staff and peers. Developing individual’s strengths and identifying opportunities. A trainer able to teach skills in customer service, selling, and operations Benefits Comprehensive medical, vision, and dental benefits. Generous Paid Time Off (PTO) for personal and vacation days. Sick Day allowance for unforeseen health needs. Attractive Discounts on products. Employee Wellness programs to promote a healthy work-life balance. Monthly Bonus incentives to recognize and reward outstanding performance. Enjoy two weekends off each month for enhanced work-life balance. Access to 401(K) retirement plans, Flexible Spending Accounts (FSA), and Pre-Tax commuter benefits.

Las Vegas Petroleum is a dynamic operator of travel centers, gas stations, and convenience stores dedicated to providing exceptional service across our locations. We are expanding our corporate team and are searching for an enthusiastic Assistant Store Manager to join our team. In this role, you will assist the Store Manager in the day-to-day operations of the store, ensuring optimal performance through effective staff management, inventory control, and customer service. This position is crucial in promoting a positive shopping experience for our customers and meeting our operational goals. Key Responsibilities: Store Operations Support: Assist in overseeing daily operations and ensuring compliance with company policies. Help manage opening and closing procedures, including cash handling. Maintain store cleanliness, organization, and ensure a welcoming shopping environment. Customer Service Excellence: Deliver prompt, friendly, and professional service to all customers. Resolve customer inquiries and complaints effectively. Foster a culture of exceptional customer experiences among team members. Staff Management: Support recruiting, training, and development of retail associates. Assist in scheduling staff to meet customer demand. Motivate and lead the team to ensure high performance. Inventory Management: Assist in managing and monitoring inventory levels to drive sales. Help with stock replenishment and ensure proper product displays. Perform inventory audits to minimize loss and improve accuracy. Sales and Financial Oversight: Support the Store Manager in achieving sales and profit goals. Monitor store performance metrics and recommend improvements. Assist in managing operating expenses and budgets. Health and Safety Compliance: Ensure compliance with safety and health regulations. Assist in training staff on health and safety protocols. Promote a safe working environment for staff and customers alike. Requirements High school diploma or equivalent required; degree in business or management preferred. Previous experience in retail or a similar customer-facing role is preferred. Strong leadership skills with the ability to motivate a diverse team. Excellent communication and interpersonal skills. Ability to manage multiple priorities in a fast-paced setting. Knowledge of retail operations, inventory management, and customer service practices. Basic understanding of financial principles and sales strategies. Competent in using point-of-sale systems and other retail technology. Flexible availability to work various shifts, including weekends and holidays. Physical Requirements: Ability to stand and walk for extended periods. Ability to lift and carry items weighing up to 30-50 pounds. Comfortable performing physical tasks such as stocking shelves and cleaning.

The Assistant Store Manager is a key driver of sales and customer satisfaction within our retail stores. Responsible for shaping a comprehensive store strategy aligned with our corporate values and mission, the individual oversees operational aspects including opening/closing procedures, inventory management, and visual merchandising. The ASM actively collaborates to achieve store objectives and facilitates team development. The employees’ weekly hours will be adjusted to 32 or fewer as per business needs. Responsibilities: Achieve personal and store sales goals, setting a positive example for the team and fostering the development of sales skills among team members. Develop and implement effective sales strategies to enhance revenue, ensuring an exceptional customer experience while maintaining key performance indicators. Thoughtfully collect and manage client information, including phone numbers, email addresses, and physical addresses. Demonstrate strong problem-solving skills by promptly identifying customer needs and addressing concerns, if raised. Display a comprehensive understanding of store merchandise, pricing models, and familiarity with the sales floor and stockroom layout. Uphold high standards of housekeeping and visual merchandising to create an inviting store environment. Utilize proficiency in various computer systems and applications, including POS, CRM systems, and inventory management tools. Implement the store's inventory security measures, adhering to the company’s loss prevention program. Adhere to all operational policies and procedures outlined by the store, ensuring smooth and secure operation. Requirements Prior retail management experience, ideally with 1+ years in Assistant Manager responsibilities. A results-oriented individual with a strong sales focus, capable of leading and coaching team members towards success. Possess a positive, high-energy, friendly, and engaging personality; willingness to initiate customer interactions and guide them through the store. Strong verbal and written communication skills, enabling effective interactions with customers and corporate partners. Proficient with technology, including the ability to operate retail POS systems, Microsoft Office, email, etc. Ability to lift, carry, or move objects weighing up to 40 pounds when merchandising the sales floor. Comfortable with using ladders or stairs. Demonstrated proficiency in coaching and mentoring employees, fostering a collaborative and growth-oriented team environment. Benefits Sick Day allowance for unforeseen health needs. Attractive Discounts on products. Employee Wellness programs to promote a healthy work-life balance. Monthly Bonus incentives to recognize and reward outstanding performance.