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B2B Account Manager

$45,000-50,000/year

City Wide Facility Solutions

Fort Walton Beach, FL, USA

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Are you excellent at managing and retaining B2B accounts? Do you also have strong selling skills for increasing sales within an account? If you answered yes, consider this opportunity with City Wide! City Wide Facility Solutions is actively seeking a Facility Solutions Manager (FSM) for our Franchise location in Fort Walton Beach, FL. This terrority will cover Pensacola to Panama City Beach.  $45,000-$50,000 Base Salary + UNCAPPED COMMISSIONS. OTE $100,000 The Facility Solutions Manager is responsible for the business operations of an assigned client contracted service area. This is an outside, B2B account management position that provides field support including – training, guidance with starting new clients, inspections of Contractor performance and compliance with client requirements, trouble-shooting customer requests/complaints, coordinating site visits, and developing long-term relationships with clients and Contractors. Additional responsibilities include negotiating contracts, procuring supplies from clients, and ensuring high client satisfaction. What you will do... Manage all aspects of assigned client relationships, including client retention, expansion, and diversification of City Wide building solutions and/or products. Formulate and manage an effective service strategy and schedule tailored to each client. Negotiate and enter into agreements with clients for additional services – determine pricing, staffing, and logistics. Manage all Contractor relationships including – Interview and hire, negotiate pricing and other contract terms, manage agreements, develop service specifications, client compliance, verify Contractor compliance, and remove/replace Contractors as necessary. Ensure a standard of excellence in quality and client satisfaction, through detailed quality control inspections of client sites and consistent follow through with all promises to clients. Supervise and direct Night Managers; ensure the client’s strategy is executed and all services are performed correctly. Promote the sale of, procure, and monitor supplies for clients. Effectively communicate all client issues with Contractors and the Director of Operations (or owner); promptly address any client issues or problems that arise. Use City Wide’s CRM to perform client inspections, adding extra charges, NM routing, etc. Schedule each non-routine activity in client facilities using Outlook. Update and keep current all Building Information Sheets (BIS), FSM Summary Sheets, and Exhibit A’s. Ensure MSDS sheets for each client serviced in janitor closets are complete, accurate, and that all items are properly labeled. Notify Sales Executives of potential accounts in your territory, especially new construction. Develop and implement a plan with the Director of Operations and the Night Managers to resolve any client complaints or deficiencies in service and actively monitor compliance. Approve Night Managers and/or Service Representative's pay sheets; ensure accuracy. Assist Accounting in collecting clients’ past due invoices and payment invoices for Contractors. Maintain updated route sheets, key/alarm sheets, and monthly planner for each client. Requirements 2+ years outside B2B account management experience, building maintenance or facility management preferred but not required. 2+ years track record of success in a client retention role, with goals and metrics to support. Highly detail-oriented and excellent follow-through on commitments. Positive and outgoing personality; great at building relationships. Excellent verbal and strong written communication skills. Proficient in Microsoft Office and knowledge of CRM database. Ability to travel on a daily basis to client locations locally. Benefits City Wide Facility Solutions offers a competitive compensation and benefits, $45,000-$50,000 Base Salary + UNCAPPED COMMISSIONS. OTE $100,000 More on City Wide... City Wide Facility Solutions is a fast-growing company with over 100 franchise locations across the United States and Canada. Founded in 1961, City Wide Facility Solutions is the largest management company in the building maintenance industry. We have over 60 years in the business and continue to experience high growth and profitability across our franchise businesses. Our culture supports the company’s Mission to create a Ripple Effect by positively impacting the people and communities they serve. Read more about City Wide at www.gocitywide.com City Wide is an Equal Opportunity Employer.

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Location
Fort Walton Beach, FL, USA
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workable

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Requirements EDUCATION/EXPERIENCE REQUIRED: 5+ years of successful medical device sales experience 3+ years of outside sales experience Bachelor’s degree from an accredited four-year college or university in Business, Sales, Marketing, or a related field, or an equivalent combination of education and professional experience Must reside in the assigned territory Ability to drive an automobile with a valid driver’s license and acceptable completion of a motor vehicle report (MVR) Demonstrated strong business acumen Excellent written and verbal communication skills Familiarity of MS Office, including MS Teams Post offer, must be able to achieve credentialing for hospital system entry including, but not limited to: Documentation of vaccination and immunization status Completion of background check Completion of drug screening testing Review and agree to hospital policies and procedures Completion of online courses, i.e., HIPAA, Bloodborne Pathogens and Electrical/Fire Safety PREFERRED EXPERIENCE: Experience in calling Cardiologists, Electrophysiologists, Interventional Cardiologists, or Cath Lab highly preferred Demonstrated understanding of Durable Medical Equipment (DME) process flow Knowledge of the cardiac care landscape and customer decision-making processes Internal candidates who do not have the required experience may still be considered if they have demonstrated consistent performance aligned with sales expectations and have served in a sales support role. WORK ENVIRONMENT Fast paced field role Noise volume typical of being in the field or clinical setting Extended hours when needed, based on business needs Kestra manufactures and provides life-saving products regulated by the Federal Food and Drug Administration and under contract with Medicare. Kestra maintains a drug free workplace and testing is a condition of employment post-offer. PHYSICAL DEMANDS Frequent repetitive motions that may include wrists, hands and/or fingers, such as keyboard and mouse usage Frequent stationary position, often standing or sitting for prolonged periods of time Frequent computer use Frequent phone and other business machine use Ability to lift up to 40 pounds unassisted, at times from in and out of vehicle TRAVEL Frequent domestic travel by car and/or air required, up to 90 % OTHER DUTIES: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the Team Member. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. Benefits Kestra offers a very competitive benefit package including Medical, Dental, 401K with Match, etc. Pay equity is an important part of Kestra’s Culture. Our compensation ranges are guided by national and local salary surveys and take into consideration experience level and internal equity. Each role is benchmarked based on the job description provided If your qualifications and/or experience level are outside of the posted position, we encourage you to apply as we are growing fast and roles that are coming soon may not be posted. Compensation: An annual salary of $100,000, in addition to a bonus and uncapped commission, commensurate with experience and location. Kestra Medical Technologies is an equal opportunity employer. Kestra Medical Technologies does not discriminate on the basis of race, color, religion, national origin, veteran status, age, sexual orientation, gender identity and/or expression, marital status, disability, physical or mental status or any other characteristic protected by law. We are unable to sponsor or take over sponsorship of employment visas at this time. Applicants must be eligible to work for any employer in the U.S. Kestra manufactures and provides life-saving products regulated by the Federal Food and Drug Administration and under contract with Medicare.  Kestra maintains a drug free workplace and testing is a condition of employment.
Des Moines, IA, USA
$100,000/year
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