Supervisor (Supportive Housing)

Title: Residential Coordinator PT (Sat-Sun, 8am-4pm) (shift times cannot be changed) Level: Coordinator Department: Artemis House Region 1 Reports to: Assistant Director of Operations FLSA Status: Non- Exempt Pay Rate: $20.00 Per Hour Location: Northern, VA About Us Shelter House was established in 1981 as a grassroots responder to the homelessness crisis in Fairfax County.  Since the organization’s inception, we have adapted and grown to meet community needs, all while working in partnership with government and private partners and community members. Today, Shelter House is a successful and reputable organization of over 100 employees committed to preventing and ending homelessness and domestic violence.  In the last year, our compassionate team of individuals changed the lives of nearly 2,000 individuals, half of which were children. Our Culture is built from our Core Values of Inclusivity, Collaboration, Accountability, Respect, and Empowerment (iC.A.R.E.)  About the Role: The Residential Coordinator provides essential 24-hour awake coverage and supervision of the domestic violence shelter. The Residential Coordinator is the lead person on shift acting as the first point of contact for client needs and support. This position is responsible for crisis intervention, facilities management, ensuring the safe and efficient operation of the front desk and maintaining a positive living environment within the shelter. The residential coordinator will ensure the safety of shelter residents and the property of Shelter House. Requirements How you will contribute: Ensure the safe functioning of the shelter and maintain a safe environment for clients. Monitor all calls and inquiries while maintaining confidentiality at all times. Answer crisis calls from the Fairfax County Domestic Violence Hotline and complete safety plans and needs assessments Update the daily log by documenting all interactions with clients and any other significant events in the shelter Work closely with case managers to support and reinforce the client’s service plan and maintain ongoing communication regarding client progress Accompany clients to court and various other appointments to support client goals Complete efficient shift exchange with incoming/ outgoing staff and report on the day’s activities in order to maintain consistency throughout the day Ensure all documentation pertaining to the Shelter House log is completed and in compliance with agency best practice Evaluate and provide for basic needs of shelter clients while on shift. Distribute household items, toiletries and other items to clients as needed. Maintain the dignity and confidentiality of all clients during service delivery Maintain current knowledge and ability to administer emergency procedures to include building evacuation, health emergencies and safety management Conduct assessments and intakes for clients in imminent danger seeking a safe haven. Assist with administration of medication delivery and security Participate in staff meetings and staff trainings as directed by supervisor Ensure compliance with all agency policies and best practices Serve as emergency personnel and must report to work as scheduled regardless of circumstances (inclement weather, highway congestion, Etc.) Exemplify the Shelter House core values of (iCARE); Inclusivity, Collaboration, Accountability, Respect and Empowerment Other Duties as assigned Required: A high school diploma or GED 2+ years of experience in human services Ability to build strong working relationships with clients and team members Strong verbal and written communication skills Willingness to work evenings and weekends when needed Preferred: A bachelor’s in human services/ related field Experience working in programs serving victims of domestic violence Experience working in a residential environment Current CPR/ First aid certification Physical Requirements: Annual TB Test is required Ability to sit or stand for long periods Ability to lift items weighing 10-20 pounds Equal Employment Opportunity: Equal Employment Opportunity Policy: Shelter House is committed to providing equal employment opportunity to all employees and applicants. All employment-related decisions will be made and carried out without regard to race, color, religion, national origin, ancestry, citizenship, age (over 40), sex, marital status, pregnancy, sexual orientation, gender identity, veteran status, disability unrelated to the individual's ability to perform his or her job or any other legally protected status. Shelter House will also provide reasonable accommodations to pregnant and qualified employees with disabilities to enable them to perform the essential functions of their job, and to employees with respect to their observance of their religious beliefs, in accordance with applicable law. Any job applicant or employee who would like or needs an accommodation may request an accommodation by contacting the Human Resources department. Drug and Alcohol-Free Workplace Policy: Drug-Free Workplace: Shelter House is committed to maintaining a drug-free workplace. Employment is contingent upon compliance with our Drug-Free Workplace Policy, which prohibits the unlawful manufacture, sale, distribution, dispensation, possession, or use of controlled substances or marijuana in the workplace. Additionally, all subcontracts and purchase orders over $10,000 must include provisions ensuring a drug-free workplace.

Looking for a Teen Director Who Can Actually Connect with Teens? Let’s Talk. At Boys & Girls Clubs of Maui, we’re on a mission to help young people—especially the ones who need us most—become confident, caring, and responsible adults. If you’re the kind of person who’s got ideas, energy, and a real knack for working with teens, this role was made for you. You Might Be Our Perfect Match If You: • Can plan and run teen programs that aren’t boring (think leadership, health, arts, sports, and career stuff with some serious fun mixed in) • Know how to handle a group of teens with respect, safety, and a little bit of humor • Have a four-year degree or enough real-world experience to prove you’ve got what it takes • Communicate clearly and lead with heart and smarts • Can organize projects without losing your cool • Hold a valid driver’s license and have a good driving record (because sometimes, you gotta get around) What You’ll Actually Do: • Build and deliver teen programs that inspire and engage • Partner with the Clubhouse Director to make magic happen • Create a safe, fun space where teens can grow, learn, and just be themselves • Manage day-to-day teen activities with energy and a plan • Keep things running smoothly with great communication and leadership Here’s What You Get in Return: • $24/hour for full-time work (40 hours a week, Monday–Friday) • Benefits like 401(k) with matching, health, dental, vision, life insurance, and paid time off • The chance to work with a team who’s seriously committed to making a difference • Training and ongoing support — we don’t leave you hanging Important Stuff: Offers depend on background check and drug screening. You’ll be working in-person in Haiku, HI so you need to be local or ready to relocate. ________________________________________ Ready to make a difference where it really counts? Send us your resume and show us why you’re the one. Learn more at BGCMaui.org.

Title: Residential Coordinator (Sat-Sun, 4pm-12am) (shift cannot be changed) Level: Coordinator Department: Fair Ridge Family Shelter Reports to: Assistant Director of Operations  Pay Rate: $20/hr  Location: Fairfax, VA   FLSA Status: Non-Exempt  About Us:  Shelter House was established in 1981 as a grassroots responder to the homelessness crisis in Fairfax County.  Since the organization’s inception, we have adapted and grown to meet community needs, all while working in partnership with government and private partners and community members. Today, Shelter House is a successful and reputable organization of over 100 employees committed to preventing and ending homelessness and domestic violence.  In the last year, our compassionate team of individuals changed the lives of nearly 2,000 individuals, half of which were children. Our Culture is built from our Core Values of Inclusivity, Collaboration, Accountability, Respect, and Empowerment (iC.A.R.E.)      About the Role:   The Residential Coordinator provides essential 24-hour awake coverage and supervision of a large Fairfax County emergency shelter for households with minor children. This facility is a 85-unit hotel and provides a total of 344 beds.   The Residential Coordinator acts as the first point of contact for client needs and support.  This position is responsible for crisis intervention, facilities management, ensuring the safe and efficient operation of the front desk and maintaining a positive living environment within the shelter.  The residential coordinator will ensure the safety of shelter residents and the property of Shelter House.     How you will contribute:    Ensure the safe functioning of the shelter and maintain a safe environment for clients.  Monitor visitor check-in and front desk calls and inquiries  Perform rounds and monitor the outside and inside of the building grounds   Update the daily log by documenting all interactions with clients and any other significant events in the shelter  Work closely with case managers to support and reinforce the client’s service plan and maintain ongoing communication regarding client progress  Complete efficient shift exchange with incoming/ outgoing staff and report on the day’s activities in order to maintain consistency throughout the day  Ensure all documentation pertaining to the Shelter House log is completed and in compliance with agency best practice  Evaluate and provide for basic needs of shelter clients while on shift.  Distribute household items, toiletries and other items to clients as needed.   Perform residential cleaning, including light touch-ups and washing shelter linens  Organize and restock household supplies, toiletries, linens, towels, and donations  Perform weekly unit inspections (Was this an expectation with the need to conduct them twice a week?)  Maintain the dignity and confidentiality of all clients during service delivery  Maintain current knowledge and ability to administer emergency procedures to include building evacuation, health emergencies, and safety management  Conduct assessments and intakes for One-Night- Only families seeking shelter after hours.   Accept donations and support volunteer programs and events in the shelter  Participate in staff meetings and staff training as directed   Ensure compliance with all agency policies and best practices   Proficiently utilize Google Suites applications (email, calendar, drive, docs, etc) as a part of day-to-day work requirements  Serve as emergency personnel and must report to work as scheduled regardless of circumstances (inclement weather, highway congestion, etc)  Proficiently utilize Microsoft products as a part of day-to-day work requirements.  Exemplify the Shelter House core values of (iCARE); Inclusivity, Collaboration, Accountability, Respect and Empowerment  Perform other duties deemed necessary to support the program and agency  Requirements Required:   A high school diploma or GED  2+ years of experience in human services field i.e., mental health, substance abuse, homeless and domestic violence  Ability to build strong working relationships with clients and team members  Strong verbal and written communication skills  Willingness to work evenings and weekends when needed    Preferred:   A bachelor’s in human services/ related field  1 year of experience in customer service  Experience working in programs serving homeless families  Experience working in a residential environment   Current CPR/ First aid certification     Physical Requirements:   Annual TB Test is required   Ability to sit or stand for long periods  Ability to lift items weighing 10-20 pounds  Benefits Equal Employment Opportunity: Equal Employment Opportunity Policy: Shelter House is committed to providing equal employment opportunity to all employees and applicants. All employment-related decisions will be made and carried out without regard to race, color, religion, national origin, ancestry, citizenship, age (over 40), sex, marital status, pregnancy, sexual orientation, gender identity, veteran status, disability unrelated to the individual's ability to perform his or her job or any other legally protected status. Shelter House will also provide reasonable accommodations to pregnant and qualified employees with disabilities to enable them to perform the essential functions of their job, and to employees with respect to their observance of their religious beliefs, in accordance with applicable law. Any job applicant or employee who would like or needs an accommodation may request an accommodation by contacting the Human Resources department. Drug and Alcohol-Free Workplace Policy: Drug-Free Workplace: Shelter House is committed to maintaining a drug-free workplace. Employment is contingent upon compliance with our Drug-Free Workplace Policy, which prohibits the unlawful manufacture, sale, distribution, dispensation, possession, or use of controlled substances or marijuana in the workplace. Additionally, all subcontracts and purchase orders over $10,000 must include provisions ensuring a drug-free workplace.

Position: Executive Assistant Organization: Fighting Homelessness Location: Dallas, TX Hourly Pay Rate: $20 per hour Reports to: CEO/Executive Director Job Type: Part-time Position Summary: The Executive Assistant provides high-level administrative support to the CEO to ensure smooth day-to-day operations at Fighting Homelessness. This role involves managing schedules, coordinating meetings, handling correspondence, leading on project management, and maintaining organized systems that allow the team to focus on advancing the mission. The Executive Assistant will serve as a key point of contact for internal and external stakeholders and play a vital role in keeping operations efficient and professional. Key Responsibilities: 1. Administrative & Scheduling Support - Manage calendars, schedule meetings, and coordinate logistics for internal and external appointments. - Prepare agendas, take detailed meeting notes, and track follow-up actions. - Schedule and host monthly team meetings. 2. Digital Organization & Document Management - Maintain organized filing systems (digital and physical) for contracts, reports, and key documents. - Assist with preparation of reports, presentations, and materials for board meetings, funders, and key projects. - Support coordination of organizational events, including logistics, supplies, and communications. 3. Communication & Relationship Management - Act as the first point of contact for inquiries from partners, donors, and community members. - Draft, edit, and proofread communications such as letters, emails, and memos. - Maintain a professional and welcoming environment for all stakeholders. 4. Organizational Support & Management - General project management for the organization to keep the CEO and the team on track to meet goals and deadlines. - Conduct weekly virtual check-ins with junior staff (Grant Writer & Digital Support Intern) to ensure they have clear goals and stay on track with their work. - Conduct weekly check-in with the CEO to share updates and ensure alignment. - Support HR and onboarding processes, including scheduling interviews and preparing materials. - Help track organizational deadlines and ensure timely completion of tasks. Qualifications & Skills: Education: Associate’s or Bachelor’s degree preferred, or equivalent relevant experience. - Experience: 2+ years in an administrative, executive assistant, or office management role. - Strong organizational and time management skills with keen attention to detail. - Excellent written and verbal communication abilities. - Tech savvy with proficiency in Google Workspace and Zoom, CRM experience is a plus. - Excellent problem solving skills and the ability to be nimble. - Ability to manage multiple priorities in a fast-paced nonprofit environment. - Professional, resourceful, and proactive approach to problem-solving. General Expectations: - Respond to all requests within 24–48 hours (on business days). - Maintain confidentiality and handle sensitive information with discretion. - Uphold professionalism in all interactions with staff, stakeholders, and community members. - Support the mission of Fighting Homelessness by ensuring leadership has the tools and systems needed to succeed.

Location: San Mateo Salary: $24.04 per hour, non-exempt   Organization Overview Founded in 2004, Brilliant Corners provides innovative housing and housing-related services to California’s most vulnerable individuals, with an emphasis on those transitioning from, or at risk of, homelessness or institutionalization. We develop, own, and manage multi-family supportive housing and licensed residential care homes. We implement a broad array of scattered-site, one-on-one supportive housing, and clinical case management programs through partnerships with developmental services, homeless services, veterans’ services, and health care sectors.   In short, we do good work.   We have offices statewide with a staff of passionate people. While we are growing rapidly, we are also selective: We’re seeking inspired, talented people who want to be effecting profound change and who have fun doing it. Position Summary This role will serve as the primary connection between clients, case management staff, service providers, and landlords/property managers. The Housing Coordinator will ensure client well-being and unit habitability by conducting weekly, monthly, and quarterly unit visits at the clients’ residence. This position is responsible for implementing a program that advocates for individuals to obtain community-based housing options with the appropriate service supports to succeed. The Housing Coordinator will be responsible for managing a caseload of 35-45 individuals with frequent and regular travel to client residences, affiliate businesses, community meetings, training workshops, and other events in the San Mateo County. Position Responsibilities Assist program participants, case managers, and property providers in navigating the public housing agencies, if applicable. Coordinate program participants' move-ins into scattered-site units, project-based units, and/or enriched residential facilities. Liaise between program participants and case management services. Work with the Housing Acquisitions team to assist with housing placements and assignments. Ensure program participants well-being and unit habitability through a regular schedule of unit inspections and wellness checks. Respond to housing and tenant-related emergencies during normal business and after hours. Assess the need for reasonable accommodations/unit modifications and ADA compliance and assist program participants through the process of obtaining the appropriate information and documentation, if applicable. Educate community members about the housing needs of identified program participants and the importance of supportive housing. Submit and follow up on tenant maintenance requests. Maintain thorough and accurate progress notes, files, and correspondences while maintaining the confidentiality of program participants, staff, and organizational information at all times. Update multiple data systems with appropriate participant information. Routinely make home visits and phone calls to program participants while still exercising appropriate boundaries with them. Attend all agency staff meetings and trainings, as well as department meetings and case conferences. Other duties as assigned by the Program Supervisor or Program Manager. Requirements Professional Experience  Knowledge of supportive affordable housing in San Mateo County Education and/or training in property management functions, and experience working with people with disabilities, institutionalized, and homeless individuals Experience working in a crisis setting and ability to respond appropriately in an emergency One year of work experience in non-profit human services    Knowledge, Skills, and Abilities  Excellent verbal and written communication skills  Strong interpersonal skills  Willingness to travel all over Los Angeles county and make regular in-person visits in the community  Possession of a valid California driver’s license, a clean driving record, and automobile insurance  Access to reliable transportation  Basic computer knowledge, MS Word and Excel required; PowerPoint preferred  Flexibility is required regarding scheduling and prioritizing tasks  Ability to utilize critical thinking skills in decision-making situations, good organizational and record-keeping skills, and good independent judgment    Core Competencies  Approachability: Is easy to approach and talk to; spends the extra effort to put others at ease; can be warm, pleasant, and gracious; is sensitive to and patient with the interpersonal anxieties of others; builds rapport well; is a good listener; is an early knower, getting informal and incomplete information in time to do something about it.  Conflict Management: Steps up to conflicts, seeing them as opportunities; reads situations quickly; good at focused listening; can hammer out tough agreements and settle disputes equitably; can find common ground and get cooperation with minimum noise.  Strategic Agility: Sees ahead clearly, can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans    Organizational Values  Humanity: Putting people first: We are committed to meeting people where they’re at, honoring their dignity, diversity and experience.  Community: Building a better future: Sustainable housing solutions are fostered through partnership, collaboration and human connection.  Ingenuity: Innovating for transformation: Systems-change requires relentless determination, thinking outside the box and challenging the status quo.     Certificates, Licenses, and Registrations  A valid, clean CA driver’s license and a personal insured vehicle are required.    Travel Requirements  This position requires frequent visits to properties, attendance to on-site vendor meetings, community meetings, funding workshops, trainings, and other events in the greater Los Angeles County. Occasional attendance at events outside Los Angeles County, including Brilliant Corners’ events throughout California, may also be required.    Physical Requirements  Candidates should have physical mobility for tasks such as standing, bending, stooping, kneeling, crouching, reaching, twisting, and walking on uneven surfaces. They should be capable of performing stationary tasks like sitting for up to 6 to 8 hours a day.  Additionally, candidates should be able to lift, carry, push, pull light to moderate weights up to 15 pounds safely. Requires mental acuity for analytical reasoning and document interpretation.  Labor Union This position is part of the OPEIU, LOCAL 30, AFL-CIO, bargaining unit. As a member of the OPEIU, LOCAL 30, AFL-CIO, the incumbent will be subject to the terms and conditions outlined in the collective bargaining agreement Brilliant Corners does not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to, hiring, and firing of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors, vendors, and clients Salary range for this position is $24.04 - $29.14  hourly. This position is being offered at $24.04 hourly.    Benefits Health Care Plan (Medical, Dental, & Vision)  Retirement Plan (With 5% Match)  Life Insurance (Basic, Voluntary and AD&D)  Paid Time Off (Vacation, Sick & Public Holidays)  Family Leave (Maternity, Paternity)  Short Term & Long-Term Disability  Training & Development  Wellness Resources  Hybrid Work 

DO YOU WANT TO HELP THE UNDERSERVED HOUSELESS COMMUNITY ON OAHU? Do you want to make a difference in the lives of others? Do you find peace and passion in helping others? Then this job is FOR YOU! STEADFAST HOUSING DEVELOPMENT CORPORATION incorporated as a non-profit entity in 1989 and combined experts in housing and behavioral health services to provide an independent living housing program for adults with serious and persistent mental illnesses. We are actively recruiting one (1) full-time Residential Specialist within the Supported Housing Program on Oahu. The annual salary range for this position is $45,760 to $52,000 based on education and years of experience. This is an exempt position. What's in it for you? o FREE medical, dental, vision, and prescription drug coverage benefits for the employee o Vacation and Sick leave (up to 4 weeks’ vacation and 4 weeks sick per year after 4 years of service) o 12-13 paid holidays per year o Profit-sharing retirement account o Complimentary $15,000 life insurance coverage o Flexible work schedule What do you have to do? A. Supported Housing Duties: 1. Schedules, coordinates, and facilitates housing opportunities for Eligible Consumers through housing development activities. a. Provide outreach to landlords and Eligible Consumers, to market the Supported Housing Program. b. Conducts face-to-face housing presentations. c. Application of various rental-housing resources including but not limited to print media and Internet sources. 2. Assists Eligible Consumers to secure and maintain affordable housing a. Housing Search i. Contacting prospective landlords to schedule showings of rental units. ii. Schedules housing interviews for Eligible Consumers. iii. Assist with the rental application process iv. Negotiate terms of Lease Agreement v. Assist Eligible Consumers to make informed decisions. b. Housing Assistance The RS shall ensure the following: i. Execution of the Eligible Consumer’s Subsidy Assistance Payments Contract through SPC or other State or Federal Housing Agencies. ii. Maintain current information of Eligible Consumer benefits, i.e., basic social security information, medical etc., to ensure housing assistance is current and accurate in regards to the Eligible Consumer’s income. 3. Provide housing advocacy and other supportive services to Ohana CCS/AMHD’s targeted population that are authorized through Ohana CCS’s Behavioral Health Authorization Division or the AMHD’s Utilization Management Division a. Assist Eligible Consumers to identify and implement individualized housing related goals, objectives and performance measures. i. Initial and ongoing evaluation of Residential Service Plan. ii. Responsible for assisting the Eligible Consumer in achieving performance outcomes of SHP goals and objectives. b. Maintain collaboration with designated Ohana CCS/AMHD approved Service Providers to assure Eligible Consumer’s stability in the home. i. Initial and ongoing evaluation of Housing Assessment. c. Assist Eligible Consumers in meeting tenancy requirements i.e. payments and other lease requirements etc. d. Assist Eligible Consumers with housing related issues relevant to fulfilling lease requirements. i. Initial household set-up ii. Budgeting iii. Housekeeping iv. House rules v. Contacting the landlord regarding repairs or other problems in the home. vi. Health and safety (including fire emergency plan and other safety and security concerns) and other issues e. Help mediate landlord/tenant issues. f. Provide follow-up services to Eligible Consumers in maintaining their homes by providing periodic in-home visits. g. Provides regular encouragement to Eligible Consumers. h. Advocates and supports Eligible Consumers with enthusiasm and professionalism. i. Assists Eligible Consumers to apply and/or transition to other types of “long-term” housing assistance, such as mainstream Section 8, Rent Supplement, or Public Housing. j. Assistance, guidance, and referral to other resources. B. Administrative Responsibilities 1. Maintain security and confidentiality of Eligible Consumer information, which includes but is not limited to I.D. date, social security numbers and financial information. 2. Prepare internal reports for SPC which include but are not limited to: demographic information, services provided to Eligible Consumers, appointments with landlords, property managers, housing subsidy programs, marketing strategies, meetings with Eligible Consumers, Ohana CCS, AMHD and other service providers. 3. Administers standardized Eligible Consumer self-report measures i.e. Lehman, Quality of Life Interview, Brief Version and the MHSIP Consumer Satisfaction Survey. 4. Coordinate and record Eligible Consumer applications to subsidy programs such as Section 8, or other types of permanent housing. 5. Maintain accurate daily log of activities submitted for review by SPC. 6. Participates in SHP team meetings, SPC committees as assigned and attends Service Provider staff and/or treatment team meetings as necessary. What do you need to qualify for the job? o Bachelor’s degree from an accredited university or college preferably in the social work or human services field is required. o Valid Hawaii Driver's License o Clean driver’s abstract with no more than 3 violations within the last 3 years o At least one (1) year or more experience working with the “special needs” population is desired. o Ability to pass a background check and drug screening. o Available to provide on-call support and response after hours. o Position requires use of own personal automobile with current registration, safety check and insurance. Mileage reimbursement is allotted to employees when traveling for work purposes. If you think this job is right for you, email your resume and preferred position to: MAILE DANIEL at TDANIEL@STEADFAST-HAWAII.ORG. Please EMAIL your RESUME and WHICH POSITION you are interested in. Serious inquiries only. Interviews will be scheduled immediately for all selected applicants. Positions are filled on a first-come first-served basis. Job descriptions and the employment application will be emailed to all seriously interested applicants only. Thank you for your interest in our organization!