Housing Coordinator

Location: Los Angeles Salary: $24.04 per hour, non exempt   Organization Overview Founded in 2004, Brilliant Corners provides innovative housing and housing-related services to California’s most vulnerable individuals, with an emphasis on those transitioning from, or at risk of, homelessness or institutionalization. We develop, own, and manage multi-family supportive housing and licensed residential care homes. We implement a broad array of scattered-site, one-on-one supportive housing, and clinical case management programs through partnerships with developmental services, homeless services, veterans’ services, and health care sectors.   In short, we do good work.   We have offices statewide with a staff of passionate people. While we are growing rapidly, we are also selective: We’re seeking inspired, talented people who want to be effecting profound change and who have fun doing it.   Department Summary The Flexible Housing Subsidy Pool (FHSP) is a supportive housing rental subsidy program of the Los Angeles County Department of Health Services (DHS), along with other governmental partners, managed-care organizations, and foundations. The goal of the FHSP is to secure quality affordable housing for extremely vulnerable Angelenos. Brilliant Corners, the central coordinating community-based partner for FHSP, works to secure a broad range of housing options, including individual apartments, blocks of units, and entire buildings. Brilliant Corners identifies and secures units Countywide, provides move-in assistance and rental subsidy disbursements, coordinates with case managers, and assists with neighborhood relations. Position Summary Housing Coordinators provide direct services to formerly homeless individuals throughout Los Angeles County—this includes support with all aspects of the housing process. Brilliant Corners has program participants living in scattered-site settings, project-based settings, and residential facility settings that can have either FHSP locally funded subsidies or a federal voucher to subsidize their rent. Housing Coordinator applicants may work with program participants in any of the settings or subsidy types listed above. With guidance from the Program Supervisor, the Housing Coordinator will help formerly homeless individuals move into housing in Los Angeles County and provide housing retention services after move in. The Housing Coordinator will work directly with tenants and work collaboratively with property providers, case management and/or service providers to ensure that program participants successfully retain their housing over time. The Housing Coordinator will ensure program participants’ well-being and unit habitability by conducting weekly, monthly, and quarterly home visits. The Housing Coordinator will work creatively to prevent eviction and other housing-related issues. Housing Coordinators that work with federal voucher holders will learn about the public housing agencies as well as Brilliant Corners’ policies and procedures to serve as a subject matter expert to their program participants in all housing-related issues. Position Responsibilities Assist program participants, case managers, and property providers in navigating the public housing agencies, if applicable. Coordinate program participants' move-ins into scattered-site units, project-based units, and/or enriched residential facilities. Liaise between program participants and case management services. Work with the Housing Acquisitions team to assist with housing placements and assignments. Ensure program participants well-being and unit habitability through a regular schedule of unit inspections and wellness checks. Respond to housing and tenant-related emergencies during normal business and after hours. Assess the need for reasonable accommodations/unit modifications and ADA compliance and assist program participants through the process of obtaining the appropriate information and documentation, if applicable. Educate community members about the housing needs of identified program participants and the importance of supportive housing. Submit and follow up on tenant maintenance requests. Maintain thorough and accurate progress notes, files, and correspondences while maintaining the confidentiality of program participants, staff, and organizational information at all times. Update multiple data systems with appropriate participant information. Routinely make home visits and phone calls to program participants while still exercising appropriate boundaries with them. Attend all agency staff meetings and trainings, as well as department meetings and case conferences. Other duties as assigned by the Program Supervisor or Program Manager. Requirements Professional Experience One year of work experience in non-profit human services Experience with homeless, veterans, and/or people with health conditions or impairments a plus Knowledge of different housing models – such as permanent supportive housing or rapid rehousing – or the public housing agency (PHA) system a plus   Knowledge, Skills, and Abilities Excellent verbal and written communication skills Strong interpersonal skills Willingness to travel all over Los Angeles county and make regular in-person visits in the community Possession of a valid California driver’s license, a clean driving record, and automobile insurance Access to reliable transportation Basic computer knowledge, MS Word and Excel required; PowerPoint preferred Flexibility is required regarding scheduling and prioritizing tasks Ability to utilize critical thinking skills in decision-making situations, good organizational and record-keeping skills, and good independent judgment Bilingual in English and Spanish is preferred Core Competencies Approachability: Is easy to approach and talk to; spends the extra effort to put others at ease; can be warm, pleasant, and gracious; is sensitive to and patient with the interpersonal anxieties of others; builds rapport well; is a good listener; is an early knower, getting informal and incomplete information in time to do something about it. Conflict Management: Steps up to conflicts, seeing them as opportunities; reads situations quickly; good at focused listening; can hammer out tough agreements and settle disputes equitably; can find common ground and get cooperation with minimum noise. Strategic Agility: Sees ahead clearly, can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans   Organizational Values Humanity: Putting people first: We are committed to meeting people where they’re at, honoring their dignity, diversity and experience. Community: Building a better future: Sustainable housing solutions are fostered through partnership, collaboration and human connection. Ingenuity: Innovating for transformation: Systems-change requires relentless determination, thinking outside the box and challenging the status quo. Certificates, Licenses, and Registrations A valid, clean CA driver’s license and a personal insured vehicle are required. Travel Requirements This position requires frequent visits to properties, attendance to on-site vendor meetings, community meetings, funding workshops, trainings, and other events in the greater Los Angeles County. Occasional attendance at events outside Los Angeles County, including Brilliant Corners’ events throughout California, may also be required.   Physical Requirements Candidates should have physical mobility for tasks such as standing, bending, stooping, kneeling, crouching, reaching, twisting, and walking on uneven surfaces. They should be capable of performing stationary tasks like sitting for up to 6 to 8 hours a day.  Additionally, candidates should be able to lift, carry, push, pull light to moderate weights up to 15 pounds safely. Requires mental acuity for analytical reasoning and document interpretation. Labor Union This position is part of the OPEIU, LOCAL 30, AFL-CIO, bargaining unit. As a member of the OPEIU, LOCAL 30, AFL-CIO, the incumbent will be subject to the terms and conditions outlined in the collective bargaining agreement.   Salary range for this position is $24.04- $29.14 hourly. This position is being offered at $24.04 hourly.  Brilliant Corners does not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to, hiring, and firing of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors, vendors, and clients Benefits Health Care Plan (Medical, Dental, & Vision)  Retirement Plan (With 5% Match)  Life Insurance (Basic, Voluntary and AD&D)  Paid Time Off (Vacation, Sick & Public Holidays)  Family Leave (Maternity, Paternity)  Short Term & Long-Term Disability  Training & Development  Wellness Resources  Hybrid Work 

The Housing Retention Specialist for the New Beginnings’ Encampment Resolution Project will engage, assess and assist eligible clients as referred by our Encampment Resolution Project, by partnering with clients to build skills and access resources and support systems necessary to maintain their housing. The Housing Retention Specialist will meet with clients to provide supportive services and to promote housing retention, community integration, life skills, and improved health and wellness. The Encampment Resolution Project will work to resolve 21 vehicle encampments county-wide. The Housing Retention Specialists will report to the Encampment Resolution Project Coordinator and the Vehicle Encampment Resolution Program Manager. The goal of the project is to house 150-300 individuals residing in these encampments. We are hiring two Housing Retention Specialists - one based out of our Santa Maria office and one located in our Lompoc office. The Housing Retention Specialists will be in the field at least 75% of the time. Position Duties: • Facilitate the connection and enrollment of clients into eligible and applicable programs and resources; • Support clients, collaboratively working with their landlords, neighbors, and existing case management services as needed in order for the client to thrive within their housing; • Assist clients in relocating to more appropriate housing if needed; • Strive to recognize the best in each client and to support the meaningful change they seek through building relationships and utilizing motivational interviewing techniques and strength based case management techniques; • Provide client engagement by welcoming the client to their new community, addressing basic needs, establishing trust and assisting the client with understanding the services that are available to them; • Meet with clients on a regularly scheduled basis and document growth and strength in progress notes and in Fulcrum and HMIS; • Provide home and field based services as appropriate and transport clients as needed to essential appointments that support their well-being; • Assist client with navigating and abiding by their lease obligations; • Support clients with learning and practicing fiscal responsibilities; • Assist client with their physical and mental health needs by providing support and linkage to appropriate services and/or our internal multi-disciplinary team; and • Participate in client review meetings and provide input to community partners as appropriate. Expected Competencies: • Bachelor’s Degree or higher in Human Services or related field preferred; and a minimum 1 year case management experience or related professional licensure or certification i.e.; LCSW, MFT, CADAC, LVN, LPT, etc.; • Knowledge of HMIS and Housing First model preferred but not required; • Experience with homeless, vulnerable and/or diverse population and the knowledge surrounding poverty and social factors involved; • Ability to understand the needs of formerly homeless people with disabilities and to develop collaborative goals towards greater self-sufficiency and independence in the greater community; • Respond to all persons in a calm, supportive and professional manner; • Knowledgeable of the dynamics of chemical dependency, mental disorders and the effects of homelessness; • Excellent verbal and written skills; and • Working knowledge of Microsoft Suite, computer literacy and willingness to learn other applications. • Must have own working transportation with liability insurance to conduct job-related travel; • Must successfully complete a background check and meet insurance carrier’s requirements for approval to drive; • Must satisfactorily pass the company’s background, DMV and reference check • Bi-lingual a plus but not required. Work hours are Monday - Friday, 9-5 although there will be some nighttime and weekend hours on occasion to attend community events and/or to manage any off-hour client crises that may arise. Starting salary range is $25.00 - $28.00 per hour (DOE) with medical and dental benefits provided, 403b participation and match, as well as generous paid time off. Position begins asap. This is not a remote position. Send resume, cover letter and a list of three professional references to hr@sbnbcc.org. If we feel you are a good match for the position, you will be contacted to schedule an interview. All qualified applicants will receive consideration for employment without regard to race, creed, color, national origin, ancestry, sexual orientation, political affiliation or beliefs, sex, age, physical handicap, medical condition, marital status or pregnancy (as those terms are defined by the California Fair Employment and Housing Act -- Government Code Section 12900-12996), except where such discrimination is based on a bona fide occupational qualification.

House Manager Overview: The House Manager assists formerly homeless women with making the transition from shelters or temporary residential living into permanent housing and provides them with the services they need to successfully manage their own independent living.  The House Manager works with tenants to develop basic household management and communications skills to successfully maintain their apartments and navigate systems that support their success and ensure apartments are maintained to the standards of funders and HousingPlus. This position provides leasing, rent collection and arrears, related support to the tenants and Tenant Service staff.   Supervisor: This position reports to Property Manager Please do not call or email HousingPlus regarding the status of your application. Job Tasks: Coordinate with maintenance staff routine and emergency repairs. The House Manager needs to be available for all emergencies (building or tenant) and have a current listing of local vendors (locksmith, plumber, electrician, police and fire departments) in order to respond to emergencies until other staff arrives. Assist incoming tenants with selection and purchase of furniture and household items. Provide assistance with selection and ordering of furniture and household items for transitional housing units. Coordinate and conduct apartment viewings with prospective tenants and their Case Manager/Housing Specialist. Ensure that utility accounts are established and activated for all incoming tenants. Ensure accounts are transferred in the event a tenant is placed in or relocated to already existing apartment. Prepare HRA required documentation for tenants to submit to apply for benefits and entitlements and/or rental assistance (OSD). Inspect each unit when vacated; conduct HQS inspections and help coordinate and prepare unit for occupancy. Conduct unit or apartment inspections (new or existing) as scheduled by the Property Manager. Work with the Property Management team members and staff on license fee collection, distribution of fee statements, License and License Renewal notices, and preparation of Tenant Rent Ledgers in Quick Books to support tenants paying their rent on time each month. Enter and track maintenance work order requests in Work Order Request Spreadsheet. Communicate work order requests to and confirm completion of requests with HP maintenance team and building superintendents. Maintain physical and digital records so that they are easily accessible by the Property Manager and other staff as needed. Conduct “Basic Apartment Maintenance” program with all new tenants; Conduct tenant workshops on commonly occurring issues, provide one-on-one assistance to help tenants gain household maintenance skills necessary for independent living, including cleaning and basic repairs. Assist Tenant Services with special events, holiday parties, Communicate issues to managers that may affect the health and safety of tenants and their families (particularly children).  Record all incidents and relevant observations in the AWARDS Case Management system Requirements Qualifications:   A minimum of a High School Diploma or equivalent and experience working in Property Management fields (such as janitorial, maintenance, or property administration). Ability to assist the Property Manager with developing and establishing relationships with building superintendents. Excellent interpersonal communication, organizational, writing and computer skills. Intermediate knowledge of Microsoft Excel and Microsoft Word  Bilingual skills are an asset, but not required. Some evening hours required Physical Requirements: Must be able to walk distances of 1 mile, walk over uneven ground, and climb stairs Must be able to lift 60 pounds Must have the fine motor-skills to make basic repairs (turn a screw, etc.) Must be able to be use basic cleaning chemicals in daily function Hourly Rate Range: $19.00 - $25.00 per hour Benefits ●      Medical, Dental, Vision, Flexible Spending Account, Commuter Benefits ●      403B Matching ●      Supplemental Insurance ●      Paid Time Off Program ●      Employment Assistance Program (EAP) ●      Access to discounted entertainment benefits

Case Manager – Supportive Services for Veteran Families Program (SSVF), North County, New Beginnings. 40 hours per week/full-time, non-exempt Case Manager position. Program provides eviction prevention and rapid rehousing case management for veterans and their families in North County who are struggling with housing instability. Mental health background/intern registration, post-doc, or licensure preferred but not required. Bi-lingual is helpful but not required. Veteran status or previous experience working with veterans is a huge plus. Responsibilities and tasks include a wide range of case management activities working with the adult veteran homeless population, including: • Case management tasks helping veterans and their families secure housing and look for available housing/rental units; • Coordinating housing with landlords; connecting the veterans with community resources and government and health benefits; developing case plans with clients in order to help them stabilize and resume healthy functioning; • Resume preparation, job coaching and connection to employment opportunities; • Mental health triage; • Connection to resources; • Collection of data and shared responsibility for tracking outcomes and program performance measures; • Community advocacy and participation in collaborative task force activities; • Presenting and providing information to community members and organizations about the program; and • Coordinating with inter-agency programs and activities. In addition, this position will serve as the SSVF representative at North County Veterans Treatment Court and at the Coordinated Entry System Case Conferencing Meetings. This is not a clinical position but some clinical hours may be gained towards licensure and weekly supervision is provided. Qualifications and Requirements for this Position: • The ideal candidate has experience providing case management activities to veterans and/or the homeless population, and embraces a Housing First approach to helping homeless veteran individuals and families stabilize and return to permanent and traditional housing. • Requires that the case manager be an empathic and compassionate listener with solid boundaries. • Must have a demonstrated ability to multi-task, work independently, coordinate community-wide activities, collaborate with partner agencies, and prioritize tasks. • Experience with HMIS preferred and/or a solid demonstrated ability to use complex software and Microsoft Excel for data entry, collection and reporting. • Requires initiative, resourcefulness, and the ability to be self-directed and work autonomously. • Share on-call responsibilities. • Must have own working transportation with liability insurance to conduct job-related travel. • Must satisfactorily pass the company’s background, DMV and reference check. • Must meet insurance carrier’s requirements for approval to drive. • Bi-lingual a plus but not required. Work hours are Monday - Friday, 9-5 although there will be some nighttime and weekend hours on occasion to attend community events and/or to manage any off-hour client crises that may arise. Starting salary range is $26.00 - $28.00 per hour (DOE) with medical, dental and vision benefits provided, 403b participation and match, as well as generous paid time off. Position begins asap. This is not a remote position. Send resume, cover letter and a list of three professional references to hr@sbnbcc.org. If we feel you are a good match for the position, you will be contacted to schedule an interview. All qualified applicants will receive consideration for employment without regard to race, creed, color, national origin, ancestry, sexual orientation, political affiliation or beliefs, sex, age, physical handicap, medical condition, marital status or pregnancy (as those terms are defined by the California Fair Employment and Housing Act -- Government Code Section 12900-12996), except where such discrimination is based on a bona fide occupational qualification.

POSITION TITLE:          Housing Navigator (Temporary) REPORTS TO: Social Services Manager LOCATION:                   Los Angeles, Ca CLASSIFICATION: Non-Exempt SALARY:                       $21.63 - $24.04 Hourly Rate PERTINENT INFORMATION: Work Shift: Monday-Friday 9:30am-6:00pm This is a temporary position with an expectation to also travel to Glendale at times Position Title to be filled as soon as possible Housing Navigator The Housing Navigator is responsible for providing direct assistance and support to guests experiencing a housing crisis and homelessness through clinical engagement and intensive case management services. These services include, but are not limited to, the following: crisis intervention; developing and promoting housing readiness; accessing opportunities for housing assistance and rental subsidy programs (e.g., Section 8, EHAP-Emergency Housing and Assistance Program); and securing permanent housing placement. The position is also responsible for the development and implementation of a housing plan and guest budget for each program participant. This position requires extensive coordination within multiple internal NHF Programs (e.g. collaboration with Interdisciplinary teams), and external systems that include developing relationships with the Housing Authority, DMH, Department of Aging, Senior Living, community partners and resources, landlords, and property owners and managers (e.g. following up with housing leads, and applying for units to facilitate optimal outcomes for individuals and moving into permanent housing and/permanent supportive). Responsibilities and Initiatives To help NHF meet its growth goals, the Housing Navigator will: Conduct Initial Meeting and Assessment for each guest accessing services to build rapport and relationship while evaluating guests’ housing needs, history, barriers, and available services and support. Conduct or review intake and assessments (biopsychosocial, HSPs, etc.) for each guests accessing services to evaluate housing needs, history, and service/support needs. Connect Guests to community resources program that will support the goal of permanent housing (e.g., benefits advocacy, food pantries, employment services, mental health). Collaborate with our guests in determining personal goals and plans to achieve those goals through the development of an Individual Action Plan (IAP). Assist our guests in accessing services that address the needs and goals of their IAP. They Include the following but not limited to: Mental/Physical health services, mainstream benefits, education, employment, legal services, and vocational training. Provide housing stabilization services to guests. They include the following, but not limited to: Money Management, life skills, accessing transportation, understanding their lease, self-advocacy. Conduct housing inspections to meet HUD housing Habitability and complete reports. Strategize and present housing leads to guests that include listings from agency, housing authority, internet, and internal database of landlords/management firms/owners. Conduct weekly site visits of enrolled guests to housing navigation programs and work to troubleshoot any issues that may result in the guest cycling back into homelessness. Establish and cultivate relationships with landlords and other housing providers to build a portfolio of housing options for our guests. Participate in care coordination meetings and other plan related meetings. Enter data in required databases, compile and submit reports that track guest status and support services provided. Maintain accurate guest files of all required eligibility documents. Always follow NHF policies and procedures. Manage a case load up to 20 or more dependent on the program needs. Conduct Monthly Housing Stability plans with assigned caseload. Collaborate and support social service department across sites when applicable. Support and accompany guests in the field to appointments such as DMV, Apartment searches, and DPSS appointments. Complete other tasks and responsibilities as needed to meet the needs of the facility. Always follow NHF policies and procedures. Requirements Associate degree in related field preferred and a minimum of three years of experience in social services. Experience working with unhoused individuals a plus. Obtain and maintain CPR/First Aid Certification. Reliable transportation and valid driver’s license with acceptable insurance. Ongoing, active automobile insurance complies with State Requirements. Demonstrated experience in affordable housing programs, VASH, Section 8 programs, shelter plus care and other housing programs. Have demonstrated experience in working with landlords and advocating on behalf of the underserved. Have demonstrated knowledge about tenant/landlord laws. Being able to work autonomously and work successfully as part of a multidisciplinary professional team.  Must be comfortable providing direct field-based services to guests at identified motels and interim housing locations. Must be comfortable managing higher acuity caseload. Passion towards ending homelessness. Able to demonstrate empathy and a non-judgmental attitude when engaging with people experiencing homelessness. Physical Requirements Remaining in a stationary position, often standing, or sitting for prolonged periods (Constantly) Use of a personal vehicle to travel between worksites and other locations is required. Travel is a regular duty for this position and is required 60% of the time. Repeating motions that may include the wrists, hands, and/or fingers. Work is to be done in an office setting, or in public. Includes doing work occasionally inside guests’ homes during sites visits. Benefits PROGRAMS National Health Foundation is addressing the social determinants of health using several research-proven strategies. We are targeting Food Access, with an emphasis on increasing the availability of health and fresh foods in under-resourced communities, Housing, with a focus on providing shelter and care for individuals who have been released from the hospital, the Built Environment, prioritizing the removal of the barriers to health in the Historic South Los Angeles community, and Education, with a focus on risk prevention and support for pregnant and parenting teens to complete their education. For further details on the programs, please visit our site at: http://nationalhealthfoundation.org.

New Beginnings is seeking a highly motivated, self-starter to join our Vehicle Encampment Resolution Project team as an Outreach Case Manager to provide services to individuals experiencing homelessness in Santa Barbara County. The Encampment Resolution Project will work to resolve 21 vehicle encampments county-wide. The Outreach Case Managers will outreach and case management to unsheltered homeless individuals living in identified vehicle encampments countywide. Utilizing New Beginning’s integrated approach for Street Based Outreach, the Outreach Case Managers provide outreach/engagement and case management services to quickly assess client needs, provide immediate interventions, and consistently connect clients to appropriate services. Outreach Case Managers perform screening assessments, make appropriate referrals, connect clients to social services, and manage substantial documentation requirements. The successful candidates will have the ability to represent New Beginnings in a diplomatic and professional manner with partners, funders, law enforcement and other agencies and government city/county entities. The Outreach Case Managers will participate in a cross agency multidisciplinary approach to engage the hardest to serve homeless in an effort to connect them to services.  We are hiring one Outreach Case Manager dedicated to North Santa Barbara County, based out of our Lompoc and Santa Maria offices. The selected candidate may need to travel between different sites within Santa Barbara County. The operational area may include: Santa Barbara, Carpinteria, Goleta, Isla Vista, Lompoc, and Santa Maria. Responsibilities: • The Outreach Case Manager will be in the field with the team at least 75% of the time; • Understanding of the issues faced by homeless individuals and other marginalized populations in crisis; • Conducting assessments for clients in the field to identify and connect them to proper interventions and services; • Providing street-based case management services to clients in the community with the goal of linking them to long-term supportive services. This includes: o Assistance with benefits establishment o Assistance with obtaining personal identification documents o Provide linkages to ongoing services including but not limited to: healthcare, substance abuse, mental health, legal, education, employment, entitlement benefits or housing waitlist. • Providing transportation and accompanying clients when necessary to access, medical care, obtain shelter and attend appointments to provide support, advocacy, and assistance; • Collaborating with community providers to ensure a smooth transition from street living to housing and access to all necessary services; • Actively listens to participants and engages in appropriate problem-solving strategies through trauma-informed conversations; • Ensure all documentation is completed and managed according to policies and procedures; • Provide emergency service referrals (crisis housing, drop-in centers, domestic violence, human trafficking, sexual assault, mental health extreme weather); • Ensure compliance with all documentation; • Attend staff meetings, case conferences, training workshops and community meetings as needed. • Participates in audit preparations assisting with data retrieval. • Work independently, organize and prioritize work, and meet critical deadlines • Handle multiple tasks with competing priorities • Be open to change and new information, and adapt behavior and work methods in response to new information, changing conditions, and unexpected obstacles. • Exercise appropriate judgment in answering questions and releasing information; analyzing and projecting consequences of decisions and/or recommendations • Develops, implements, and revises individual case plans and consistently monitors • Maintains a high level of ethical conduct regarding confidentiality, dual-relationships, and professional stature Position Qualifications: • Excellent communication and interpersonal skills; proven ability to collaborate with community partners • Ability to maintain a high level of ethical conduct regarding confidentiality, dual-relationships, and professional relationships • Ability to work independently and as part of a multidisciplinary team • Availability to work evenings as needed • Experience working with dual diagnosed clients highly desirable • Bi-lingual Spanish language capabilities a plus Qualifications and Requirements for this Position: • Driver's License: A valid driver's license is required at the time of applications. A valid California Class C Driver's License is required at the time of appointment. • Knowledge of: Basic English grammar and usage; characteristics of human behavior; and safe driving practices. • Ability to: Observe clients, recognize behavior changes, and take effective action; respond supportively, empathetically, and professionally to persons with severe and persistent mental illness; make appropriate decisions within limits of authority; learn basics of behavioral health treatment systems and common signs/symptoms of acute mental illness; learn various community-based services; understand and follow oral and written instructions; interact with a wide range of people; prepare narrative reports and forms; work irregular hours and weekends; read a map; safely drive a vehicle; work independently; use a computer; and learn software programs. • Experience in a social services setting with working knowledge of case management systems and planning techniques; • Knowledge of housing resources, subsidy programs, entitlements, and related services for homeless persons; • Experience working with homeless individuals and families is strongly preferred; • Expertise in Microsoft Word and Excel and using email. • Must have own working transportation with liability insurance to conduct job-related travel; • Must successfully complete a background check and meet insurance carrier’s requirements for approval to drive; • Must satisfactorily pass the company’s background, DMV and reference check Additional Information: Work hours are Monday - Friday, 9-5 although there will be some night time and weekend hours on occasion to attend community events, conduct early morning or late night collaborative outreach efforts, or attend to emergent client and administrative needs. Full Time, Hourly Non-Exempt 40 hours per week. Starting salary is $25 - $28 per hour with medical and dental benefits provided, 403b contribution and matching, as well as generous paid time off. Position begins immediately. This is not a remote position. Submit resume, cover letter and a list of 3 professional references to hr@sbnbcc.org. If we feel you are a good match for the position, you will be contacted to schedule an interview. All qualified applicants will receive consideration for employment without regard to race; color; ancestry; national origin; religion/creed; sex/sexual orientation; gender; gender identity/expression, transition; political affiliation or beliefs; disability, medical condition, generic information, marital status; military/veteran status; pregnancy and conditions related thereto.; or any other characteristic protected by law (as defined by the California Fair Employment and Housing Act -- Government Code Section 12900-12996), except where such discrimination is based on a bona fide occupational qualification