Customer Service Associate Needed (NAS Pensacola)

NOW HIRING POSITIONS TO FILL CALL CENTER IN LAS VEGAS NV. MUST BE RELIABLE, GOOD ON THE PHONES BILINGUAL IS A PLUS. THIS IS A MON-FRI JOB 9AM-2PM STARTING PAY $15.00 PER HOUR PLUS BONUS. NO EXPERIENCE NECESSARY WILL PROVIDE ALL TRAINING FOR THE RIGHT INDIIVIDUALS. CURRENTLY HOSTING INTERVIEWS.WITH POSSIBLE HIRING ON THE SPOT. INTERVIEWS:MONDAY -FRIDAY TIMES: 8AM-2PM CALL TODAY ISN'T IT TIME TO GET A JOB YOU ACTUALLY LIKE SHOWING UP TO WITH A MOTIVATING STAFF !!!!

At Foley, we are revolutionizing the way companies recruit, screen, and monitor drivers. This is an exciting time for us as we scale our B2B vertical SaaS business and modernize our products for the future. If you are a strategic thinker who thrives in complexity, is energized by impact, and wants to work with a team passionate about building great products and helping customers, we would love to talk to you.  We believe in Teammateship, Grit and Innovation …. our core values. Whether collaborating internally or assisting customers, we approach every challenge with humor, optimism, and a commitment to success.  CUSTOMER SUPPORT AGENT Our customer support agent, plays a vital role in ensuring customer satisfaction and success. Handling a variety of tasks, including responding to customer inquiries through calls, emails, and chats, and providing timely and accurate assistance. They troubleshoot technical issues, guiding customers through troubleshooting steps and offering detailed information about the product’s features and functionalities. Building and maintaining positive relationships with customers is crucial, as is gathering and relaying customer feedback to the product and management teams. Customer support agents also manage complex or escalated issues, collaborating with other departments when necessary, and keep detailed records of customer interactions for future reference.   This is a remote option-those residing in CT, MA, PA, NC, SC, GA, FL & TX are welcome to apply!  $18.25 – Full-Time. Schedule: Monday–Thursday, 8:00 AM–8:00 PM EST, and Friday, 8:00 AM–6:00 PM EST. Must be available to work until 6:00 PM daily, with evening availability (up till 8:00 PM) required at least two nights per week. Requirements Support clients, drivers, and candidates in understanding DOT and FCRA regulations. Conduct employment verifications and gather crucial information. Respond to client questions, review driver documents, and process compliance documents. Maintain expertise in regulations and Foley products and educate clients on drug testing and background checks. Promote Foley's reputation and deliver outstanding customer service. Build and maintain positive relationships with customers, ensuring to provided support.   Keep detailed records of customers interactions and issues for future reference.   Guide customers through troubleshooting steps.   Handle complex or escalates issues, collaborating with other departments as needed.   Handle incomings and outbound calls, emails, and chats messages from customers.   Collaborate with internal teams such as Compliance, Sales, and IT to resolve customer issues and ensure a seamless experience. Requirements High school diploma or equivalent required Exceptional verbal and written communication skills Prior experience in a remote work environment preferred Experience using SaaS applications and CRM tools Reliable high-speed internet and a quiet, dedicated workspace Flexibility to work shift-based schedules, including evening hours Ability to adapt to changing priorities and multitask effectively Proven ability to deliver exceptional customer service in a professional setting Self-motivated and proactive, especially in a remote work environment Strong work ethic, integrity, and accountability Ability to handle sensitive information with confidentiality and professionalism Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and ability to quickly learn internal systems Excellent organizational skills and the ability to manage and prioritize tasks A strong interest in long-term professional growth and development Benefits WHAT YOU’LL LOVE ABOUT FOLEY The People: Our close-knit, exceptionally talented teams are the heart of Foley. Our employees and customers consistently highlight our team spirit. Check out our customer feedback on Trustpilot. Outstanding Benefits: Choose from 3 medical plans, 2 levels of dental, and 2 levels of vision plans. Enjoy generous vacation, sick, and personal time off, plus a 401K plan with a match. We support your well-being so you can live your best life. Ideas Over Egos: In our entrepreneurial environment, you have the freedom to explore new ideas and approaches, backed by a collaborative team. Professional Growth: We prioritize internal growth and encourage employees to apply for new opportunities. Our People Operations team is here to help you plan and achieve your career goals. Our Environment: We celebrate success and believe in transparency and teamwork. We invest in collaboration tools to ensure face-to-face interactions, even in a virtual space. Many of our roles are remote, but we ensure our employees remain engaged and connected. What We Do, How We Do It Many companies handle recruitment, background screening, and regulatory management in a fragmented way, using different vendors for recruitment, screening, and regulatory requirements. This approach is inefficient, costly, and increases the risk of overlooking important details. At Foley, we offer a seamless platform that manages recruitment, screening, and regulatory requirements under one roof. By integrating powerful technology with our deep expertise, we provide comprehensive and superior experience for our customers. Where We're Headed We are continuously developing new solutions to address future challenges in recruitment, screening, and regulatory management. Our focus is on leveraging extensive data collection and innovative technologies, such as predictive analytics, to identify top talent and assess company risks. Our goal is to deliver cutting-edge solutions that drive success. What It's Like to Work with Us · Diving Deep: Become an expert in a niche industry. · Continual Growth: Advance your career and skills. · Lifelong Friends: Build lasting relationships along the way. We are a 250+ person company on the brink of explosive growth, thanks to our AI-powered technology and predictive analytics. If you're ready to join our journey, visit us at www.foley.io Keywords: Customer Support Client Services Compliance Support DOT Regulations FCRA Compliance Background Checks Drug Testing Employment Verification Candidate Screening Document Review Issue Resolution Escalation Handling Customer Communication Troubleshooting CRM Tools SaaS Applications Remote Customer Service Inbound/Outbound Calls Chat and Email Support

We are seeking a dedicated and experienced Dry Cleaners Customer Service Representative. The role involves providing exceptional customer service, ensuring accurate tracking of orders, and maintaining a professional appearance. Qualifications: • Minimum of 3 years' experience in Dry Cleaners operations, customer service, or a related supervisory role. • High school diploma or equivalent; a degree in Business Administration or a related field is a plus. • Proficiency in MS Office and retail management software. • MUST pass comprehensive background check prior to employment.

CDR Emergency Management, Inc., is hiring multiple Call Center Agents to provide crucial support for a large-scale emergency management mission. This role will be responsible for handling inbound and outbound calls, answering questions and inquiries, troubleshooting problems and handle complaints regarding products or services. Additionally, agents are responsible for making outbound calls to set appointments and gather survey data. This is a short term position and may only be a few weeks or months of work. Essential Functions: Answering phone calls from customers professionally and responding to customer inquiries and complaints Required researching information using available resources Handling and resolving customer complaints regarding product sales to customer service problems Providing customers with the organization’s service and information Processing forms, orders, and applications requested by the customers Identifying, escalating priority issues and reporting to the high-level management Routing inbound calls to the appropriate resources Following up with complicated customer calls where required Completing call notes and call reports as necessary and updating them in the computer Obtaining and evaluating all relevant data to handle complaints and inquiries  Recording details of comments, inquiries, complaints, and actions taken Managing administration, communicating, and coordinating with internal departments Requirements Experience working with Emergency Management or 911 Dispatch Preferred High school diploma or equivalent Flexible schedule open availability to work 24x7 (hours to be determined)   Experience in dealing with the public over the phone   Proficient in Outlook, Microsoft Suite which includes Word, Excel, etc. Excellent verbal and written communication skills, especially to a diverse range of audiences and settings. Able to react effectively and calmly in emergencies Able to maintain customer confidentiality The ability to make decisions. The ability to handle multiple tasks while working in a fast-paced environment and meet deadlines Ability to deal with high pressure CDR Emergency Management is an Equal Opportunity Employer M/F/D/V and EO/AAN/D. Must be able to work in the United States to apply.

Titus Adventure Company is seeking a part-time Shop Tech / Location Manager / Overland Guru to join our new team in Las Vegas, Nevada. This role is a fantastic opportunity for a motivated, flexible, and detail-oriented individual at a growing, fun adventure company that is passionate about sharing the outdoors with others. Check out our website www.tacrentals.com for more information or @titusadventureco on Instagram. About Us: Titus Adventure Company (TAC) is a Denver-based outfitter that provides turn-key camping packages with our premium fleet of custom-built overland 4x4 vehicles and campervans. Our mission is to make the outdoors more accessible while being good stewards of the environment. We offer a mix of high-quality vehicles, essential gear, and expert trip planning to ensure our clients have a stress-free and unforgettable adventure. We take a lot of pride in our vehicles, gear, and customer service. We have exclusively 5-star reviews and plan to keep it that way. Last year we had a successful launch of a winter outpost in Las Vegas. This year, we’re going to expand our operations and are looking for a key team member to help us continue that growth. The Role: This is a unique opportunity to be a foundational part of our second location. We are looking for an individual who is resourceful, proactive, and comfortable with the fact that we are still in the planning stage of our second year. The ideal candidate will be a self-starter with a passion for the outdoors, likes working with customers, a keen eye for detail, and a quick learner. Responsibilities: - Vehicle Preparation: Meticulously pack and prep rental vehicles according to our detailed checklists before client pick-ups. This includes stocking gear, checking supplies, and ensuring every vehicle is ready for a seamless adventure. - Vehicle Maintenance & Cleaning: Thoroughly de-rig, wash, vacuum, and clean all vehicles upon their return. Maintain the high standards of cleanliness and readiness that TAC is known for. - Customer Interaction: Greet clients and provide a comprehensive orientation on all aspects of the vehicles and gear. Answer questions and ensure clients feel confident and prepared for their trip. - Vehicle Inspection: Conduct pre- and post-trip inspections, maintaining a keen eye for pre-existing and new damage. Document any issues promptly and accurately. - Operational Support: Assist with various tasks related to the day-to-day operations of the Las Vegas location, including inventory management, keeping the vehicles properly maintained, and ensuring the workspace is organized. Training & Supervision: The successful applicant will be flown to our Denver headquarters in the fall for comprehensive training. You will be supervised in person during your first few months in Las Vegas and will then transition to being more independent as you demonstrate your proficiency and understanding of TAC's operations. Highly Desired Qualifications: - A passion for the outdoors, overlanding, or vehicle-based travel. - Exceptional attention to detail, self described “neat freak’. - Strong communication and interpersonal skills. - Proven ability to work independently and manage time effectively. - Eager to help us constantly improve (always thinking of ways to improve efficiency or customer experience) - Comfortable with a start-up environment and the flexibility required to adapt to new processes. - A valid driver's license, great driving record and comfortable driving large vehicles in tight spaces - Extremely knowledgeable working with cars and takes pride in their condition - Experienced with 12V electronics - Able to lift 50lbs and climb around vehicle - Knowledge of the outdoors in the desert southwest - Savvy on social media Compensation & Schedule: Pay: $20 - $30 per hour, depending on experience. Hours: ~20 hours per week, including some weekends. This is a seasonal role October through May and into June. If the operations are going well, there could be potential to continue in the summer months. Use of vehicles/gear for personal trips when time allows. Also the potential to get paid to camp, getting content of the vehicles and scouting new camping spots. How to Apply: Head to https://www.tacrentals.com/jobs to learn more about who we are, the job, and how to apply.

The Hawaii PMVI program is looking for an amazingly talented Technical Support Agent to join our team! In this role, you will be the cheerful and helpful face of the program! What You'll Be Doing: • Respond to incoming phone calls from industry partners, including but not limited to vehicle stations, state partners, and more • Help users reset passwords and related application activity • Answer questions about the program equipment and supplies • Review invoices and payment history with industry partners • Troubleshoot equipment issues, as needed, and dispatching tickets for technician visits when applicable • Proactively call out to customers when needed for service-related matters • Participate in special projects and perform other duties as needed Requirements What Required Skills You'll Bring: • Good verbal communication • Cheerful and helpful attitude • Dependable and punctual engagement • Data entry skills What Desired Skills You'll Bring: • Pleasant telephone manner; excellent written and verbal communication skills • Strong PC skills, knowledge of MS Office Suite • Experience working with iPad tablet software and/or printer hardware • Strong problem solving skills • Ability to adapt to new information and procedures • Ability to handle challenging situations by exhibiting composure and empathy • Strong analytical and technical aptitude would be a definite asset