Sr. SaaS Configuration Specialist

Operations & Office Manager Full-Time • Reports to CEO • Based in Lompoc, CA Starting Salary: $60,000/year (negotiable with more experience) + Quarterly Bonus + Benefits About Us: 805 Insulation & 805 Garage Doors are locally owned and rapidly growing contractors serving residential and commercial clients across Santa Barbara and San Luis Obispo counties. We’re dedicated to quality craftsmanship, outstanding service, and building a strong team environment where our employees thrive. We’re seeking a hands-on Operations & Office Manager to oversee office operations, manage staff, and ensure smooth coordination between the office and field teams. This role reports directly to the CEO and plays a key part in our continued growth. Key Responsibilities Oversee day-to-day office operations, including scheduling, paperwork flow, and vendor coordination. Supervise and support a staff of 8 employees, including 2 field leads who oversee installers. Partner with the CEO to drive process improvements, reporting, and company initiatives. Ensure accuracy and timeliness of administrative tasks such as job files, invoices, and payroll inputs. Assist with HR functions, including onboarding, compliance paperwork, and timesheet approval. Jump in on clerical tasks when needed to keep operations running smoothly. Act as the primary link between office and field, ensuring communication and efficiency. Qualifications 3+ years in office management, operations, or construction administration preferred. Proven leadership skills and ability to supervise a small team. Strong organizational skills and attention to detail. Tech-savvy: experience with QuickBooks, Knowify, or similar systems a plus. Able to multitask, prioritize, and adapt in a fast-paced environment. Compensation & Benefits Starting Base Salary: $60,000/year, with higher pay offered for candidates with strong experience. Quarterly Bonus: Based on company profit. Retirement: 401(k) with 6% company match after one year. Healthcare: Medical & dental insurance available after 3 months. Paid Time Off & Holidays. Growth potential as the company continues to expand. Why Join Us? This is more than an office job — it’s a leadership opportunity with two growing companies. At 805 Insulation and 805 Garage Doors, you’ll work directly with the CEO, influence company operations, and be rewarded for your contributions through competitive pay, benefits, and profit-based bonuses. How to Apply: Submit your resume and a brief cover letter telling us why you’d be a great fit.

Control Risks’ Embedded Consulting team is looking for a Business Continuity Analyst to help support a Fortune 100 client's corporate business continuity program focused on the Americas region. The analyst will be in charge of executing the business continuity plans as put together by the Head of Business Continuity and Business Continuity Regional Managers. This position will require the candidate to be onsite 5 days a week in one of the following locations: Houston, TX, NYC, NY, Seattle, WA Responsibilities include but are not limited to: Executing the BC strategy as developed by the Head of Corporate BC and Regional BC managers. Working with regional business teams to conduct business impact and risk assessments, identify critical services, define recovery objectives, and map critical dependencies. Working with business teams to document BC plan needs in Corporate Continuity tool to drive consistency and attestation. Partnering with the Business, and Global Real Estate and Facilities team to coordinate recovery strategies as identified through the Business Continuity planning process. Facilitating business continuity exercises and tests, to identify potential gaps in plans, as well as functionality of work transference processes supporting recovery. Work with large amounts of data and create meaningful reports. Support in launching and maintaining tools and POC for conducting trainings. Liaison with support teams to implement the program. Supporting workplace resilience initiatives by working with multiple stakeholders to include facilities, business continuity, information technology, security and crisis management, for the purpose of seamlessly integrating within the disaster response cycle, as required. Requirements 3+ years' experience implementing and managing corporate business continuity or risk management programs. Ability to travel across assigned regions and internationally as needed. Bachelor's Degree in business or related field. Experience with commercial Business Continuity tools. Experience managing and analyzing data from various sources to align to strategic goals. Experience in responding to significant disruptive events. Ability to dive deep into data, existing processes, people, and technology challenges in order to identify risks and opportunities. Strong interpersonal skills, including the written and oral communication skills necessary to build relationships and positively influence decision making. Demonstrated ability to meet deadlines while managing multiple complex projects. Disaster Recovery Institute International (DRII), Business Continuity Institute (BCI), or other business continuity professional certification a plus. The base salary range for this position is $80000-$105000 per year. Exact compensation offered may vary depending on job-related knowledge, skills, and experience. Benefits Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarized in the full job offer. We operate a discretionary bonus scheme that incentivizes, and rewards individuals based on company and individual performance. Control Risks supports hybrid working arrangements, wherever possible, that emphasize the value of in-person time together - in the office and with our clients - while continuing to support flexible and remote working.

County of Sonoma Santa Rosa, CA Sonoma Water Systems Software Analyst Salary: $127,230.84 - $154,655.59 Annually Closing Date: 10/7/2025 11:59 PM Pacific Sonoma Water is seeking a skilled Systems Software Analyst! Join a dedicated team that supports essential water services across Sonoma County. Use your technical expertise to help maintain and improve critical systems that serve your community! The County of Sonoma Water Agency (Sonoma Water) is recruiting an enthusiastic, curious, team player with excellent communication skills to join our Information Technology team as a Systems Software Analyst. This position will be a technical lead for IT infrastructure and operations across the organization to ensure that technical solutions maintain the confidentiality, integrity, and availability of our critical software and network infrastructure. This position is responsible for troubleshooting and triage technical support and performing analysis using network monitoring tools, packet capture analysis, and diagnostic equipment. The ideal candidate will have experience with advanced networking technologies, including network capacity planning and performance monitoring. They will have excellent technical skills, the ability to adapt to changing systems, and will possess many of the following: • Experience with Network troubleshooting and analysis tools such as Wireshark, network analyzers, SNMP monitoring systems, and packet capture analysis for performance optimization • The ability to gather, analyze, and evaluate data and information; draw valid conclusions and take appropriate actions and/or make appropriate recommendations • Experience with Microsoft Server Operating Systems and enterprise Windows infrastructure management • Knowledge of principles of data security and cybersecurity best practices, including threat assessment, risk mitigation, and security policy implementation • Proficiency in diagnosing and resolving system issues, and coordinating with vendors to ensure effective support across multiple platforms • Scripting and automation experience such as PowerShell, Python, or VB Scripting for system administration and network management tasks • Excellent administrative, analytic, organizational, written, and interpersonal skills What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to flexible work arrangements and excellent benefits* including: • Hybrid Telework- A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment • Salary Advancement- A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range • Paid Time Off- Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year • County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options • Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits • Retirement - A pension fully integrated with Social Security • Paid Parental Leave- May be eligible for up to 8 weeks (320 hours) after 12 months of County employment • Student Loan Debt Relief– County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education Learn more and apply: https://www.governmentjobs.com/careers/sonoma/jobs/5069032/sonoma-water-systems-software-analyst *Salary is negotiable within the established range for the position and benefits described herein do not represent a contract and may be changed without notice. For more information, including minimum qualifications, & to apply, visit www. yourpath2sonomacounty.org or call 707-565-2331. The County of Sonoma is an Equal Opportunity Employer. We value diversity and are committed to having a workforce that is representative of the communities we serve.

We are helping a client find a Program Coordinator to provide critical administrative and coordination support to maintain continuity in the University Research Partnerships (URP) team’s existing workflows. In this role, you will ensure day-to-day operations, documentation, communications, scheduling, and event planning are executed consistently and reliably while maintaining the high standards expected in a dynamic, high-visibility research program involving top North American universities. The ideal candidate is familiar with university research administration and academic business operations, including the ability to work effectively with faculty, sponsored programs offices, and decentralized administrative systems. Rate: $31 to $50 per hour Key Responsibilities Oversee day-to-day program operations, ensuring workflow continuity, timely communication, accurate documentation, and smooth coordination with internal and external stakeholders. Manage publication and intellectual property processes, including scheduling reviews, tracking submissions, communicating decisions, and maintaining award and recognition records. Support sponsorship activities by organizing meetings, tracking decisions, ensuring budget compliance, and coordinating deliverables for events. Provide high-level support to the Program Director through progress updates, preparation of briefings and presentations, and proactive resolution of potential blockers. Requirements 2 years + Experience working with or supporting university faculty, administrators, or sponsored research offices. Strong verbal and written communication skills, with the ability to synthesize discussions into clear summaries or next steps. Excellent organizational skills and attention to detail. Ability to identify and coordinate with stakeholders across departments (e.g., EAs, Facilities, Operations). Proficiency with Google Workspace (Docs, Slides, Sheets, Calendar) and project/task management tools (e.g., Asana, Slack). Ability to independently prioritize tasks and follow through in a dynamic, multi-stakeholder environment. Ability to ask thoughtful clarifying questions and document key information during onboarding.

Job Summary: As an E-Commerce Shipping Coordinator, you will be integral to the efficient execution of the shipping and receiving processes within our distribution center. Reporting to the owner, your core responsibilities will include order fulfillment, phone/email customer service, advertisement management, and ensuring accurate dispatch of e-commerce orders. Your proficiency in computer literacy, organizational skills, and customer service will aid in maintaining accurate records and optimizing workflows. You will be instrumental in driving online sales and enhancing the digital presence of our brand by updating and maintaining effective listings of all the products we offer on various e-commerce platforms, including Amazon, eBay, and Walmart. This job is on site in our warehouse and NOT remote. Skills/Experience: • Computer literate, organizational skills, and customer service experience • Strong attention to detail • Ability to learn new skills quickly • Ability to work independently as well as in a small team • Any previous experience in shipping, receiving, order fulfillment, and warehousing will be considered • Dependability and reliable transportation is a must Job Details: • Job Type: Full-time 1099 • Pay: From $20 per hour with review after 60 days • Expected hours: 35 – 45 per week • Overtime pay for anything over 40 hours/week • Weekly pay! Schedule: • 8 hour shifts with mornings being our most important • Monday to Friday 8am-5pm • Saturday Mornings, as needed 9am-12pm Education: •High school diploma required, college degree preferred

About Cognigy Cognigy is transforming the customer service industry with the most advanced AI Agent platform for enterprise contact centers. Its award-winning solution, Cognigy.AI, empowers enterprises to deliver instant, hyper-personalized, multilingual service on any channel. By integrating Generative and Conversational AI to create Agentic AI, Cognigy delivers AI Agents that redefine customer experiences, drive satisfaction, and support contact center employees in real-time. Our skilled #CognigyCrew are the people behind our leading technology and we are now looking for more talented people to join our global team. Why you’ll love working at Cognigy - Our promise to you We empower our people to be successful as part of a diverse, passionate and respectful team who are proud to be enabling customer and employee service that is loved by everyone. We do this by challenging each other to succeed and being enabled to do our best work. Encouraging and supporting growth is at the heart of our success, founded on a culture of mutual respect and trust – always! It’s no wonder that the values that inspire and drive our #CognigyCrew are our 4Ts - Team, Trust, Transparency, Technology. Your new role: Conversation Designer - US Location: Plano, Texas (Hybrid) Potential OTE: $110 000 to $140 000 (on-target earnings – base and bonus included) As a Conversation Designer in our Professional Services team, you will empower and support customers and partners to build exceptional AI-driven conversational experiences. You’ll lead the design of virtual assistants and user journeys, support onboarding and solution delivery, and serve as a subject matter expert in conversational design. This role is essential to ensuring project success and driving customer satisfaction through engaging, natural, and effective dialog flows. Your responsibilities will include: Creating engaging, natural, effective conversation experiences that meet the business needs of our customers Creating dialog flows and scripts for virtual assistant​s Understanding the needs, preferences and behaviors of the target users. Defining intents and mapping out potential user journeys and responses​ Ability to lead insightful Conversation design workshops, highly collaborative sessions with our customers​ Developing personas for the virtual assistants, determining tone, personality and style of communication​ Helping customers building a Centre of Excellence by providing Conversational Design best practices​ Focusing on delivering high-quality service engagements tailored to provide the best ROI in terms of time and value. Ability to deliver partner enablement activities, including trainings, workshops, product demonstrations and on-site visits Growth Potential: At Cognigy we are committed to your professional growth. This role offers significant opportunities for career development, including access to ongoing training, and involvement in high-impact projects allowing you to showcase and advance your unique skills and experience. Requirements About You: 3+ years of experience as a conversation designer, UX designer, or similar role Strong command of English (spoken and written) Proven experience creating user-centric conversational experiences across modalities Familiarity with conversational design tools (ideally Cognigy.AI) and  experience utilizing Generative AI in conversation design You have a proven track-record of building great user experiences on different modalities You are enthusiastic about technology and familiar with current trends and hands-on experience enterprise software. (You don’t need to be programmer, but you should not be scared when you see code.) Comfortable working with APIs, data analysis, and understanding technical documentation A generalist mindset with adaptability and a passion for innovation Strong communication, collaboration, and problem-solving skills Customer-focused, solution-oriented, and skilled in navigating interpersonal dynamics Applicants must be authorized to work in the United States without the need for employer sponsorship now or in the future. We are unable to offer visa sponsorship for this position. Benefits Life at Cognigy -  What we offer you We are an ambitious and international tech company with a great culture, and we make sure that everyone feels welcome. Our excellent benefits make us a fantastic place to work - these include - Attractive and performance-oriented salary Medical, Dental, Vision, Life, & Disability insurance 401(k) Unlimited leave Unique opportunity to help build and shape the company, with little hierarchy Flexible working options Colleague recognition, reward and celebration events Global Employee Assistance Program ClassPass membership, giving you access to a variety of fitness and wellness experiences Ongoing learning and development opportunities, including Udemy One paid ‘Giving Back Day' each year, so you can volunteer for a charity or community activity of your choice Subscription to the Calm app for you plus five friends/family members, giving you access to guided meditation, sleep stories, music, masterclasses, and much more   Pay Transparency Disclaimer Cognigy is committed to providing fair and equitable compensation for all employees. The listed salary ranges reflect our good faith estimate for the role across various U.S. locations where we hire. Actual compensation will be determined based on the candidate’s location, qualifications, and experience. We fully comply with all state and local pay transparency laws. Equal Opportunity Employer Statement: Cognigy does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.