IT Operations Manager

Location: Washington, DC (Hybrid) Clearance Required: Active Secret Position Type: Full-Time We are seeking a skilled Business Data Steward to support enterprise data and analytics initiatives for our federal client. The ideal candidate will bring expertise in data governance, metadata management, and ensuring enterprise-wide data quality and integrity. This role will involve collaborating across business and technical teams to ensure that data assets are accurate, consistent, and aligned with mission objectives. Strong communication, documentation, and stakeholder management skills are required, along with hands-on experience in governance frameworks and metadata tools. Primary Responsibilities: Serve as the primary steward for assigned data domains, ensuring compliance with governance standards. Support data tagging, metadata management, and enterprise data sharing processes. Collaborate with Data Engineers and Scientists to integrate governance requirements into pipelines and analytics products. Monitor and enforce data quality standards while identifying gaps and inconsistencies. Maintain documentation of data definitions, lineage, and usage. Provide input on enterprise data policies, standards, and best practices. Partner with business stakeholders to align data management practices with operational needs. Support audits, compliance reviews, and security requirements related to sensitive data. Requirements Requirements Minimum Qualifications: Active Secret clearance (required at time of application). Bachelor’s degree in Information Systems, Data Management, or a related field. 5+ years of experience in data stewardship, data governance, or metadata management. Strong knowledge of data governance frameworks and best practices. Familiarity with metadata management and data cataloging tools. Working knowledge of SQL and ability to collaborate with technical data teams. Excellent documentation, communication, and stakeholder engagement skills. Preferred Qualifications: Experience working in federal or regulated environments. Knowledge of data quality assessment methodologies and metrics. Background in supporting enterprise data management or analytics programs. Eligibility: Must be legally authorized to work in the United States without employer sponsorship, now or in the future. Active Secret clearance required for this role. Benefits Salary: Competitive, commensurate with experience.

Inspiroz is seeking a driven, detail-oriented School Technology Specialist (STS) to join our on-site IT support team in Washington, DC.  As an STS, you will play a crucial role in supporting the day-to-day technology support across Inspiroz’ portfolio of charter schools.  Working under the supervision of an Inspiroz Service Delivery Manager, you will interact regularly with our remote technical support team and various client contacts. For over a decade, Inspiroz has established a reputation in the Managed IT Services industry as a premier provider of charter school focused technology strategy and support.  Take the next step in your IT career, and apply today! Key responsibilities for this position include the following:  Technical support and problem resolution  Take the lead in resolving technical issues that require on-site support.  Manage on-site installation, repairs, and maintenance for workstations, network equipment and peripheral devices.  Conduct thorough troubleshooting to identify the root cause of problems.  Assist with projects on an as-needed basis, collaborating with project teams and stakeholders as required.  Act as the liaison between on-site operations and the remote IT support team in India.  Communicate technical issues and requirements to the remote team accurately and clearly.  Provide detailed information and documentation to facilitate remote troubleshooting and support.  Works closely with the remote service desk team to resolve technical issues.  Stay up-to-date with the latest technology trends, advancements, and best practices in the education sector.   Customer support and service  Communicates updates, challenges, and tasks to the client in a clear and timely manner.  Listens actively to client concerns and addresses them appropriately.  Establishes and maintains strong relationships with clients, fostering a sense of trust and partnership.  Assists clients in aligning technology solutions with their specific goals and requirements.  Ensures client satisfaction by following up on issue resolution and providing necessary support.  Takes personal interest in the quality of work and meeting customer needs.  Demonstrates professionalism and clarity in written communication, ensuring accuracy and attention to detail in all email interactions.  Responds to emails within two hours during business hours and ensures timely responses to after-hours emails or requests, as per the company's communication policy.’  Time Entry and Ticket Management  Accurately and diligently tracks time spent on-site using ConnectWise Manage's time entry feature.  Regularly updates ticket statuses and provides clear and concise notes for effective communication and collaboration.  Follows the company's established workflow procedures, including ticket creation, assignment, and resolution processes in ConnectWise Manage.  Conducts a thorough review of assigned tickets for the next day before the end of the current shift to prepare effectively.  Requirements Knowledge of:  Windows Systems  Mac Systems  Active Directory  Networking equipment and concepts  Hardware repairs and installations  Skills  Excellent customer service skills  Excellent hands-on technical support skills  Excellent verbal and written communication skills  Abilities  Ability to demonstrate passion for technology, innovation, troubleshooting, and making a difference.  Ability to adapt to changing situations, be flexible in approach, and effectively multitask.  Ability to self-motivate and work independently when required, taking initiative and ownership of tasks.  Ability to assess own limitations, recognize when to ask for help, and effectively collaborate with others.  Education:  The successful candidate should have a Bachelor’s Degree in a Technology related field or equivalent certifications.  Experience:  The successful candidate should have at least 1-2 years’ experience in Tier 1 and 2 technical support.  Benefits What Our Ideal Candidate Will Receive:  A company focused on maintaining a great company culture  An opportunity to make a difference in the company and to be rewarded for doing so  A company that is always looking to improve while adhering to our core principles.  An opportunity for career growth within the organization  Competitive compensation package with variable pay potential and benefits  We are a mission-focused company that is committed to ensuring children of all backgrounds and abilities have the opportunity to excel academically and achieve greatness. We share in that passion with our school partners and live it through our values of: “Be Courageous”, “The Extra Mile”, “Today, Not Tomorrow” and “Communicate. Communicate. Communicate.”

Essnova Solutions, Inc., an Inc. 500 federal contractor and SBA 8(a)/HUBZone-certified small business, is seeking a highly competent Capture Manager with the strategic acumen and execution horsepower to drive high-value wins across our federal portfolio. With access to powerful contract vehicles including GSA OASIS+, Seaport NxG, FAA eFAST, GSA MAS, and 8(a) STARS III and deep capabilities in IT, Cybersecurity, Healthcare, Geospatial, and Environmental services, we are uniquely positioned for explosive growth. Essnova possesses necessary clearances and ISO, and CMMI Level 3 certification and exceptional past performance. The Program Manager shall provide services to continuously manage and track adequate levels of project management, technical resources, quality assurance, scheduling, budget, and financial controls. The Program Manager shall plan, direct, control, measure, monitor, and report to DoD OIG on all activities relating to the performance of the contract. The Program Manager shall ensure that all personnel are provided the necessary program management tools, guidance, plans, processes, procedures, and resources to comprehensively execute and manage this contract.  Develop and maintain a Program Management Plan.   Be responsible for the overall management of this contract as well as daily oversight of the work performed to ensure the requirements of this contract are implemented within cost, quality, and schedule constraints.   Develop and maintain documentation, reports, project plans, and other materials relating to the execution of this Contract.    Apprise senior management on productivity and quality assurance via informal updates and DoD OIG staff briefings.   Identify and communicate any issues/risks to DoD OIG during execution of this contract and offer recommendations on how issues/risks should be mitigated.   Notify the COR when the contractor believes any DoD OIG activity may impact performance, schedule, or cost.   Attend scheduled status meetings with the COR to communicate progress/performance, identification of performance problems, recommended corrective actions, and other pertinent issues.   Ensure all positions that require special technical and security certifications are filled with qualified personnel. Ensure all certifications are up to date without any lapse in coverage.  Requirements Must have Top Secret (TS) security clearance with SCI eligibility.  Must have a bachelor’s degree from an accredited university with a preference for a major in Information Technology.  Must have 5 years’ experience supervising large IT Service contracts of similar dollar value and complexity.  Must have 9 years’ experience in an IT related field.  Desired Qualifications Master’s degree in Business Administration (MBA) or Information Technology (IT).  Project Management Professional (PMP) certification.  Information Technology Information Library (ITIL) v3 or later. 

Essnova Solutions, Inc., an Inc. 500 federal contractor and SBA 8(a)/HUBZone-certified small business, is seeking a highly competent Capture Manager with the strategic acumen and execution horsepower to drive high-value wins across our federal portfolio. With access to powerful contract vehicles including GSA OASIS+, Seaport NxG, FAA eFAST, GSA MAS, and 8(a) STARS III and deep capabilities in IT, Cybersecurity, Healthcare, Geospatial, and Environmental services, we are uniquely positioned for explosive growth. Essnova possesses necessary clearances and ISO, and CMMI Level 3 certification and exceptional past performance.   Develop and document monitoring procedures that meet requirements and adhere to defined policies.   Provide proactive and scheduled console monitoring of infrastructure and systems (e.g., Equipment, Network, batch schedule, interfaces, table spaces and backups), respond to messages and take corrective action as required.   Develop and maintain standard automated scripts to perform monitoring on Systems Software.   Identify and report problems including system, file, disk and Application Problems.   Provide troubleshooting, repair and escalation of problems in the Data Center computing environment.    Provide preventative measures for proactive monitoring and self-healing capabilities to limit outages that impact Service delivery.   Resolve or assist in resolving applications problems in accordance with service levels and escalate as required.  Develop and document job scheduling procedures that meet requirements and adhere to defined policies.  Provide job scheduling, job execution, reporting and Resolution, taking into account infrastructure and system interdependencies.  Requirements Must have Top Secret (TS) security clearance with SCI eligibility.  Must have a bachelor’s degree in computer science, information systems, business administration, information technology, or equivalent work experience.  Must have 10 years’ experience in IT field.   Must have 5 years’ experience managing hybrid IT environments.   Must have 5 years’ experience managing on-premise and cloud infrastructure including servers, networking, storage, and VoIP.  Essnova Solutions, Inc. is an Equal Opportunity Employer. We celebrate diversity and are committed to building an inclusive workplace for all.   Candidate must have U.S. Citizenship and TS with SCI option

Cooperidge Consulting Firm is seeking an experienced Senior Full-Stack Java Developer with expertise in Spring Boot and React to join a high-performing software development team supporting the Defense Information Systems Agency (DISA). This is a multi-year IT Modernization and Transformation effort, requiring secure, hardened, and thoroughly tested software solutions. The role will work within an Agile DevSecOps environment, delivering mission-critical applications in collaboration with other skilled professionals. Location: Laurel, MD (with telework options) – Must be local enough to travel to the office or customer site as needed. Clearance: U.S. Citizenship required, with the ability to obtain a Final Secret DoD clearance. Key Responsibilities: Serve as an expert full-stack Java Spring Boot developer in support of React-based UI applications. Participate in the full Agile development life cycle for microservice API development using Java Spring Boot to support a React front-end web application. Utilize RDBMS databases (Postgres) and NoSQL databases (Redis). Develop automated unit tests using JUnit, Mockito, and Cucumber. Work collaboratively on Agile Scrum teams, completing user stories and delivering high-quality, production-ready code with minimal oversight. Support acceptance testing, load testing, troubleshooting, and performance tuning. Contribute to incremental feature development and cross-functional teamwork. Adhere to development standards, best practices, and participate in regular code reviews. Communicate effectively with customers, stakeholders, and team members, explaining application functionality and progress. Requirements Strong background in microservice-based architecture development. 3+ years of Agile experience in DevSecOps & CI/CD pipeline environments. Proficient in React web application development. Experience with Agile tools such as Jira and Confluence. Education & Experience Master’s degree in a related discipline plus 4+ years of experience, OR Bachelor’s degree in a related discipline plus 8+ years of experience, OR 12–15 years of software development experience without a degree Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Short Term & Long Term Disability Training & Development Wellness Resources

Automated QA Tester Cooperidge Consulting Firm is seeking an experienced Automated QA Tester to support a multi-year IT Modernization and Transformation initiative with the Defense Information Systems Agency (DISA). This role is critical to delivering tested, secure, and hardened software solutions. The ideal candidate will design and execute automated test scripts, validate results, and ensure software quality across integration, regression, performance, and user acceptance testing. A current active SECRET DoD Clearance is required for this position. Location: Hybrid – On-site at Fort Meade, MD (2–3 days per week) with telework options. Key Responsibilities: Collaborate with project teams and stakeholders to understand application requirements and conformance criteria. Develop and execute both manual and automated test scripts. Create and maintain automated test frameworks (Selenium, Katalon, JUnit/TestNG). Perform front-end (UI) and back-end (API, database, server-side) testing. Automate functionality, integration, and regression tests. Integrate automated testing into CI/CD pipelines. Analyze test results and provide regular updates to stakeholders. Support Agile, incremental delivery processes. Conduct performance testing (JMeter, LoadRunner). Execute API testing using RestEasy, Postman, or Insomnia. Requirements Education: Bachelor’s degree plus 4+ years of relevant experience. Clearance: Active DoD Secret Security Clearance; U.S. Citizenship required. Expert proficiency in automation tools such as Selenium, Katalon, JUnit/TestNG. Skilled in Java, JavaScript, or Python for test automation scripting. Strong SQL skills for database validation (Postgres). Experience in CI/CD DevSecOps environments with Jira, Confluence, Jenkins. Excellent verbal and written communication skills with the ability to mentor team members. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Short Term & Long Term Disability Training & Development Wellness Resources