Technical Support Engineer - 2nd Shift

H2 Performance Consulting is subject to the Vietnam Era Veteran's Readjustment Assistance Act as a Federal Contractor and is an Equal Opportunity/Affirmative Action Employer and strives to build a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status or disability status. Additionally, as mandated under Executive order 12989, H2 is required to verify employment eligibility of selected candidates through the Department of Labor’s - E-Verify.   H2 Performance Consulting (H2) is seeking a Cloud Information Systems Security Engineer (ISSE). The Cloud ISSE will join our AWS-based cloud operations team, working alongside AWS DSO Cloud Engineers and ITSM Analysts/ Developers. This role focuses on developing and maintaining a robust cybersecurity architecture for AWS cloud environments, ensuring compliance with DoD standards, and securing cloud services through the system lifecycle. The Cloud ISSE will provide expertise in risk management, artifact development, and security assessments to achieve and maintain authorizations for cloud systems.   The Cloud ISSE responsibilities will include: ​ Develop and maintain a comprehensive cybersecurity architecture for AWS cloud environments, ensuring alignment with DoD Instruction 8510.01 and the Navy Risk Management Framework (RMF) Process Guide (RPG). Lead the creation, review, and maintenance of authorization artifacts, including System Security Plans (SSPs), Security Assessment Reports (SARs), and Plans of Action and Milestones (POAMs), within the Enterprise Mission Assurance Support Service (eMASS). Conduct NIST 800-53 control assessments, technical security testing, and vulnerability scans using tools like ACAS, STIGs, and AWS-native security services to support Authorization to Operate (ATO) processes. Manage authorization maintenance activities, including annual security reviews, POAM updates, and compliance with ATO stipulations across Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS) models. Collaborate with AWS DSO Cloud Engineers to perform security impact analyses for proposed system changes, ensuring secure integration of Infrastructure-as-Code (IaC) and DevSecOps pipelines. Leverage Amazon GuardDuty, Amazon CloudWatch, AWS Security Hub, AWS Cloud Trail, and Splunk for event monitoring, log analysis, and incident response to maintain a secure cloud environment. Establish and maintain inheritance profiles with AWS Cloud Service Providers to streamline compliance and reduce assessment overhead. Support cybersecurity processes, including Command Cyber Readiness Inspections (CCRI), Web Risk Assessments, and other audits, by providing documentation and remediation plans. Work with the ITSM Analyst/Developer team to integrate security findings into Remedy workflows for efficient incident and problem management. Implement and manage security tools like Trellix, Invicti, and Anchore to identify vulnerabilities and ensure compliance with DoD STIGs and security baselines. Provide technical guidance to operations teams on interpreting ACAS and STIG results, ensuring alignment with authorization baselines and secure configurations. Develop and recommend improvements to cybersecurity processes, policies, and tools to enhance efficiency and compliance. Document security configurations, processes, and lessons learned to support audit readiness and team knowledge sharing. Participate in Agile processes, including sprint planning and daily stand-ups, to align security tasks with team objectives. Engage with the Cloud Center of Excellence (CCoE) to promote best practices in cloud security and risk management. Required Qualifications: Minimum of 4 years of experience in cybersecurity, with at least 2 years focused on cloud security engineering in AWS or similar cloud environments. Proven expertise in achieving and maintaining DoD cloud authorizations under RMF, including artifact development and eMASS management. Hands-on experience with NIST 800-53 control assessments, ACAS scanning, and STIG compliance in cloud environments. Proficiency in using AWS security tools (e.g., AWS Security Hub, Amazon GuardDuty) and Splunk for event monitoring and log analysis. Familiarity with Infrastructure-as-Code (IaC) tools like Terraform or Bicep and their security implications in cloud deployments. Knowledge of DoD cybersecurity standards (e.g., NIST 800-53, DoD STIGs) and their application in cloud environments. Experience with security tools such as Trellix, Invicti, or Anchore for vulnerability management. Strong understanding of AWS services, including compute, storage, networking, and identity management, from a security perspective. Minimum SECRET clearance and a DoD 8570 IAM Level II certification (e.g., CISSP, CAP, or Security+ with relevant CE). Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment. Excellent critical thinking, problem-solving, and communication skills for collaborating with technical and non-technical stakeholders. Proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Outlook) for documentation and reporting. Bachelor’s degree in Computer Science, Information Systems, Cybersecurity, or a related field (or equivalent experience). Preferred Qualifications: Experience in operational IT roles (e.g., systems administrator, operations lead, or security analyst) within DoD environments. Familiarity with DevSecOps practices, including securing CI/CD pipelines and GitHub Advanced Security tools (CodeQL, Dependabot, SBOM). Hands-on experience with Remedy for integrating security findings into ITSM workflows. AWS security certifications (e.g., AWS Certified Security – Specialty, Microsoft Cybersecurity Architect). AWS or other cloud platform experience, demonstrating adaptability to multi-cloud environments. Familiarity with DoD enterprise architectures, particularly Navy or Marine Corps systems. Knowledge of software configuration management, release automation, or cloud migration processes from a security perspective. Qualified candidates may submit their resume to the career section of our company website at http://www.h2pc.com.   All resumes will be reviewed within 5 business days and those candidates we wish to further in the application process will be contacted via email/phone to schedule initial phone screens. 

The Client Relations Manager will serve as the primary point of contact and the overall relationship manager for a number of PAC and advocacy technology and website services clients. The Client Relations Manager will oversee all post-sale activities associated with the client and will be responsible for ensuring that client projects are delivered on time and within budget. The Account Manager will also be responsible for managing client expectations, communicating project status information, increasing customer satisfaction, ensuring customer retention, engaging in proactive communication, identifying and pursuing up sell opportunities, and resolving product/business issues experienced by the clients. Responsibilities Serve as the primary point of contact and overall relationship manager for assigned customers. Measure and monitor ongoing customer satisfaction and identify and deliver programs to increase satisfaction when necessary. Provide strategic guidance to customers on the implementation of their PAC and/or advocacy programs. Counsel clients on PAC and/or advocacy best practices for achieving legislative, membership and/or communications goals. Write newsletters, calls to action, or web content for clients as needed. Serve as the project manager for the setup and launch of the client’s PAC and/or advocacy software suite. Train clients on the proper use of the PAC and/or advocacy software to meet their program goals and objectives. Serve as the liaison between the customer and the internal technical teams and translate general business requirements into high level technical specifications. Document custom technical product requirements originating from clients and test those custom features once deployed by the development team. Identify and pursue upsell opportunities. Attend events and conferences as a representative of the company and the department. Salary Range: $60k-$72k per year Requirements BA/BS in political science, communications, business, international affairs or related field. 2-5 years of relevant work experience. Proven track record in the area of customer relationship management. Professional and interpersonal skills required to develop and foster positive relationships. Project management proficiency. Technical proficiency in the areas of web based applications. Basic HTML knowledge. Outstanding communication skills (both verbal and written). Excellent analytical and organizational skills. Strong problem solving skills. Ability to research issues quickly and thoroughly and develop succinct messaging based on research. Ability to work independently and with minimal supervision, as well as a part of a team. Proficiency in Microsoft software suite and tools. General knowledge of the legislative process and interest in politics. Benefits All positions are Full-Time, with competitive compensation, medical benefits, paid vacation, 401k plan and stock options. Casual dress code and a non-corporate atmosphere make this a fun place to work and learn in a team environment. Please visit our website at www.aristotle.com.

The Tech Academy delivers cost-effective and self-paced online coding boot camps that are tailored for beginners with no prior technical or coding knowledge. Our certification programs thoroughly cover in-demand skills for the tech industry, are endorsed by stellar online reviews and designed to fit around your personal schedule to prepare you for your tech career with a well-rounded tool kit. We have been offering thorough, budget-friendly, flexible, and trusted coding boot camps for over a decade. Founded in 2014, The Tech Academy specializes in certifying students in a wide range of technical specialties, including: AI, coding, cybersecurity, data science, app development, design, web development, and more. After your coding boot camp, our job placement specialists will provide you with career guidance. Our team has successfully placed over 1,000 graduates in technical positions, with most making an average of more than $30/hour in their first job after graduation. Here is an overview of The Tech Academy's certification programs: 1. FLEXIBLE SCHEDULING & SELF-PACED TRAINING 2. BEGINNER-FRIENDLY COURSES 3. WELL-ROUNDED & THOROUGH TRAINING 4. AFFORDABLE & BUDGET-FRIENDLY TUITION 5. OVER 1,000 5-STAR REVIEWS ONLINE 6. JOB PLACEMENT TRAINING & ASSISTANCE The Tech Academy’s online certification programs start at $5,980, with multiple tuition financing options available. Start your journey into the technology industry today with one of our award-winning online coding boot camps! Find out more here by contacting us here: https://thetechacademy.us Your dream job in tech is just a Tech Academy boot camp away!

Summary: Strategic Legal Practices (SLP), a forward-thinking law firm, is seeking a highly skilled and hands-on Salesforce Engineer to enhance and expand our Salesforce ecosystem. This role is not for administrators—we are looking for engineers who live in the code, with deep expertise in Apex, Flow, custom object design, and Salesforce cloud platforms. Candidates with architect-level experience, particularly in custom object integrations with tools like Formstack, Conga, and DocuSign, will receive top consideration. Key Responsibilities Salesforce Engineering & Development Design and implement scalable, high-quality Salesforce solutions using Apex, Lightning Web Components, and Flow. Own end-to-end configuration and development of custom objects, record types, automations, and integrations. Build and maintain solutions that support our firm’s operational and client service goals. Platform Optimization Leverage Experience Cloud to design and enhance secure, user-friendly client and partner portals. Implement and support features in Service Cloud and Voice Cloud, such as: Case management, knowledge base, and automated workflows. Call routing, IVR, transcription, and recordings for internal training and optimization. Integration Engineering Lead integrations between Salesforce and third-party tools such as: Formstack, Conga Composer, DocuSign, and calendar/scheduling platforms. Ensure robust and secure data flow between platforms and systems. Collaboration & Innovation Partner closely with IT, operations, and legal teams to translate business requirements into technical solutions. Stay ahead of Salesforce releases and trends, proactively applying new features and patterns. Requirements Bachelor's degree in Computer Science, Information Systems, or a related technical field. 5+ years of Salesforce development experience, not just admin experience. Mastery of Apex, Flow, and Salesforce APIs. Deep hands-on experience with: Experience Cloud Service Cloud Voice Cloud Custom object design and management Strong understanding of data modeling, security (roles, sharing, OWD), and testing. Ability to work independently and thrive in a fast-paced legal-tech environment. Preferred / Bonus Salesforce Certified Platform Developer I and II Salesforce Certified Experience Cloud Consultant Salesforce Certified Service Cloud Consultant Salesforce Certified Application Architect or System Architect Experience with legal operations or professional services is a plus Demonstrated success integrating Formstack, Conga, and DocuSign in production Benefits We’re committed to supporting the well-being and success of our team through a robust and thoughtfully designed benefits package, including: 401(k) with Employer Match – Plan for your future with confidence and company support. Health, Dental, and Vision Insurance – Comprehensive coverage to keep you and your family healthy. Short-Term, Long-Term Disability & Life Insurance – Financial protection for life’s unexpected events. Paid Parking – Convenient and covered, so you can focus on your day. Generous Paid Time Off – Ample time to rest, recharge, and take care of personal matters. Employee Referral Program – Earn rewards for introducing talented individuals to our team. Employee Assistance Program (EAP) – Confidential resources for personal and professional support. Employee Discount Program – Access to exclusive savings on a variety of products and services.

Unison Consulting, Inc. (Unison) is a leading aviation consulting firm with more than 36 years of experience advising clients around the world. Unison has provided aviation consulting services to over 150 airports throughout the United States, Canada, South America and the Caribbean, including 17 of the 25 busiest U.S. airports. Unison is a recognized industry leader and we seek self-motivated, driven individuals to help us bring innovative ideas to our clients. Interested individuals should have talents and experience commensurate with the position being pursued. Unison is seeking a software engineer who can wear every hat in the full development life cycle of Net applications. Our ideal candidate is a highly motivated individual who is looking to learn about the latest programming languages to create and extend applications that are flexible and scalable across a wide range of strategies. Primary duties will include UI development, database development, integration with 3rd party applications and middleware development. Required Experience • Minimum 3 years’ experience with the following technologies: • HTML, JavaScript, jQuery, AJAX, Bootstrap • Visual Studio • Writing SQL queries and stored procedures of moderate complexity on SQL Server or Oracle PLSQL • Knowledge of SOAP and RESTful web services • Self-motivated; experience working well both independently and collaboratively Desired but not required • Experience with PowerBI • Experience with Oracle Report Builder Job Type This is a permanent fulltime onsite position (hybrid work environment). No contract/ C2C or sponsorship is available for this position. Must be authorized to work in the US without expiration. Required Education • Bachelor degree preferred • Minimum High School with a minimum of 5 years work experience Other Requirements • Must pass an aptitude test Benefits • Competitive base salary and overall compensation package • Full benefits: Medical, Dental, Vision • Paid vacation, sick, and holidays • Life Insurance coverage • 401K with company match • Tuition reimbursement Schedule: • 8 hour shift Pay $83,000.00 $87,000.00 per year

Platform Engineer - AI Tool & Integration Position Overview: The Data Analytics & AI department at RCG is seeking a highly skilled and experienced Software & Platform Engineer to join our team. This pivotal role requires a strong technical background in AI tooling, data platform architecture, cloud computing, and big data technologies. The successful candidate will be responsible for all tooling and integration with GenAI LLM, maintaining our Azure platform with OpenAI, and leveraging Databricks Mosaic AI. This role will be instrumental in driving innovation, ensuring seamless integration, and optimizing our AI and data platforms to meet the evolving needs of the business. Key Responsibilities: • Design, develop, and maintain tooling and integration for GenAI LLM and other AI models. • Manage and optimize our Azure platform, ensuring seamless integration with OpenAI and Databricks Mosaic AI. • Collaborate with cross-functional teams to identify and implement innovative AI solutions to enhance our platform capabilities. • Stay up to date with the latest advancements in AI and machine learning technologies to drive continuous improvement and innovation. • Develop and implement best practices for AI model deployment & scaling. • Design and execute integration strategies for incorporating large language models (LLMs) and CoPilot technologies with existing business platforms. • Assess and recommend suitable LLM and CoPilot technologies that align with business needs and technical requirements. • Conduct feasibility studies and proof-of-concepts to validate the integration of new tools and technologies. • Keep abreast of the latest advancements in LLM, CoPilot, and related technologies to identify opportunities for further innovation and improvement. • Understand and leverage MS CoPilot and MS CoPilot Studio for enhanced productivity and collaboration within the development team. • Integrate MS CoPilot tools into existing workflows and ensure seamless integration with other systems and applications used by the team. • Work closely with product managers, data scientists, and other stakeholders to gather requirements and ensure successful integration of LLM and CoPilot technologies. Requirements: • Bachelor’s or Master’s degree in computer science, Engineering, or a related field. • Proven experience in software/system/platform engineering, with a focus on AI tooling and integration. • Strong expertise in working with Azure, including managing and integrating AI services such as OpenAI and Databricks Mosaic AI. • Proficiency in programming languages such as Python, Java, or C++. • Experience with machine learning frameworks and libraries (e.g., TensorFlow, PyTorch). • Solid understanding of software development methodologies, including Agile and DevOps practices and tools for continuous integration and deployment. • Understanding of data security best practices and compliance requirements in software development and integration • Excellent problem-solving skills and the ability to work in a fast-paced, dynamic environment. • Strong communication and collaboration skills. Preferred Qualification: • Strong proficiency in one or more programming languages such as Python, Java, C#, or JavaScript. • Experience with large language models (LLMs) and familiarity with tools like OpenAI GPT, Google BERT, or similar. • Hands-on experience with Databricks for data engineering, data science, or machine learning workflows. • Proficiency in using Databricks for building and managing data pipelines, ETL processes, and real-time data processing. • Experience with machine learning frameworks and libraries (e.g., TensorFlow, PyTorch). • Hands-on experience with Microsoft CoPilot and CoPilot Studio. • Proficiency in working with APIs, microservices architecture, and web services (REST/SOAP). • Familiarity with cloud platforms such as AWS, Azure, or Google Cloud, and their integration services. • Knowledge of database systems, both SQL and NoSQL (e.g., MySQL, MongoDB). • Knowledge of natural language processing (NLP) and large language models (LLMs). • Previous experience in a similar role within a technology-driven organization. • Certifications in Azure, AI, or related areas.