Admin Assistant/Leasing Assistant (Hyde Park)

Position Summary: Act as Admin Assistant and Leasing assistant to the Property Manager. Assist applicants and current residents directly with information, showings and referral services. Facilitates an awareness of Resident needs and trends within the community. Assist with the screening and background check of new prospect residents. This position provides leasing services and maintains contact with Property Manager, Maintenance Manager, Contractors. Responsibilities: • Leasing: Assists with marketing and showings, reviewing applications, screening prospective residents and preparing relevant paperwork. • Organize all applications and provide application updates when requested. • Meet daily with Property Manager, Leasing Manager and Maintenance Manager to update vacancy log. • Prepare Move in Files. • Ensure there are always Welcome Packages available and up to date. – Follow up with Office Assistant. • Request Key sets to be ready for move ins. – Follow up with Maintenance. • Change resident’s status in computer system when 30-day notice is provided, always keep copy of written. notice in tenant file and update vacancy log. • Send lease Renewals for market and subsidized units 60 days prior to renewal date. • Ensure all Lease charges for Self-Renewing Leases are updated. • Add work orders to system through Maintenance App when visiting the properties for showings. • Draft notices to residents. • Provide complete leasing information to prospective residents. Requirements: • Bachelor’s degree or equivalent work experience. • Customer Service Experience. • Detail oriented. • Positive attitude, eager to learn and build intellectual capital in a fast-moving work environment. • Exceptional organizational and communication skills. • Ability to interact with a wide range of people from diverse cultures. • Ability to answer and conduct business over the phone. • Sensitivity and understanding regarding the needs of residents. • Ability to work under pressure. • Bi-lingual is a big plus!