Call Center Representative

We are a small Commercial General Contractor looking to add a position to assist with our daily operations. We have been in business for 15 years, and have some effective systems in place, but need more help keeping up with growth and additional requirements. Ideally we could accommodate 24-32 hours a week. This is an in-office position, and you would be working directly with the Owner and Project Manager. Previous related experience would be preferred. A high level of office organization skills and being a self-starter is required, as there are days when we are in the field. Please provide resume with previous work history as well as pay for those positions. If you have any questions please feel free to reach out. General job description: Managing AP and AR through quickbooks online. Creating/Reviewing Construction contracts Updating Safety manuals and training. Purchasing supplies & Ordering materials Keeping Fleet vehicle files current, and improving Equipment inventory management Ensure Sub-contractors are current with W9 and COI. Additional duties that we could use help with: Input payroll hours (We use a payroll service) Payroll deductions Receive and input A/R. Create payment for A/P. Assist with creating invoices from estimates. Update project schedules provided by Project Manager. Job Qualifications: Proficiency in Office 365 (Word, Excel, Outlook). Previous experience using Quickbooks Online. Process payments to DOR, City permit fees, State Licenses, sales tax. Filing Quarterlies. Coordinating employee benefits.

Builders Capital is looking for a Front Desk Coordinator to join our team!  The Front Desk Coordinator plays a vital part in creating a welcoming environment for clients, vendors and team members.  As the first point of contact, the Front Desk Coordinator is responsible for managing the reception area, facilitating smooth day-to-day operations, and providing exemplary customer service.  Builders Capital is the nation's largest private construction lender, offering innovative financing solutions to a wide spectrum of developers and homebuilders. Loan products include options for Acquisition, Development, Construction, and Bridge financing, in the form of single-asset loans, portfolio loans, and revolving credit facilities. In addition to financing opportunities, Builders Capital borrowers can leverage national accounts for material purchase discounts, and access cutting-edge technology for project management, accounting, and BIM technology tools. Builders Capital is headquartered in Puyallup, Washington, with regional sales offices across the country. Why Builders Capital?  Competitive Compensation: Builders Capital offers competitive wages and performance-based incentives to recognize your impact and hard work.  Innovative Environment: Be part of a forward-thinking company at the forefront of revolutionizing construction finance.  Growth Opportunity: With our strong market position, you'll have endless opportunities to innovate, grow professionally, and build your career in tech and finance.    What You’ll Do:  Greet and welcome visitors, directing them to the appropriate department or personnel. Answer and route phone calls in a polite, prompt, and professional manner, taking accurate messages when required. Maintain the reception area in a clean and organized state, ensuring it reflects our professional image. Assist with mail processing, including receiving, sorting, and distributing packages and letters to the correct recipients. Oversee the cleanliness of Conference Rooms and Breakroom on a daily basis; ensure conference rooms are ready for meetings & visitors. Provide administrative support such as data entry, document preparation, and filing as needed. Monitor inventory levels of office supplies, coordinating orders and keeping supplies well-stocked. Support event planning logistics for internal meetings, client visits, or special events. Requirements High school diploma or equivalent; associate degree or additional certifications in office administration is a plus. 1-2 years of experience in a customer service, receptionist, or administrative role preferred. Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and comfort with office management software. Exceptional verbal and written communication skills. Strong organizational skills, with the ability to multitask and prioritize effectively. Friendly, professional demeanor with excellent interpersonal skills. Ability to work in a fast-paced environment while maintaining attention to detail. Discretion and the ability to handle confidential information with integrity. Benefits At Builders Capital, we believe in taking care of our team. Here’s a sneak peek at the benefits that come with joining us:    Health Insurance – We’ve got you covered! Builders Capital pays 100% of your medical insurance premiums to keep you healthy and stress-free, offering a PPO and HSA plans.  Competitive Compensation – We offer competitive wages that reward your expertise and hard work.    Paid Time Off – Take time to recharge with 3 weeks of paid time off each year.    Paid Holidays – Enjoy 10 paid holidays throughout the year so you can spend quality time with family, friends, or doing whatever you love.    Health Savings Account (HSA) – We contribute annually into your HSA account (prorated from your hire date) and for those the select our HSA plan.  The pay Range for this position is $21.00 - $24.00 hourly commensurate with experience and education. This job posting highlights the most critical responsibilities and requirements of the job; however, there may be additional duties, responsibilities, and qualifications for this job. Construction Loan Services II LLC (Builders Capital) and its affiliates are Equal Employment Opportunity (EEO) employers and welcome all qualified applicants.  This is a full-time, exempt position. The job description contained herein is not intended to be a comprehensive list of the duties and responsibilities of the position, which may change without notice.

Join Our Team: Award-Winning Agency Seeks Part-Time Dedicated Personal Assistants for Marin County for 3-6 Hour Shifts   Personal Assistants provide an invaluable service to their clients. At Marin Home Care, we truly appreciate our dedicated team of PAs and want to ensure that they feel cared for and supported the same way they support our clients.    Our ideal PAs are dedicated team players who are ready to commit to clients in Marin County, have basic English skills including reading and writing, valid California HCA Registration & all other related work permit documentation, are open to providing the best quality care that includes companionship, meal prep, light housekeeping, personal care and any other activities of daily living.  Apply today at https://marinhomecare.clearcareonline.com/quick-apply/ !  What’s Available:  Part Time Personal Assistant positions  Benefits include but are not limited to:  Paid training and development opportunities, with direct assistance from CEO  Weekly Pay Employee Referral Bonus  Paid Sick Time  Flexible Schedules  Industry leading compensation $30 per hour  Supportive Home Office Team Caregiver of the Month Awards  In today’s economy, people are looking for jobs that provide deep satisfaction and an overall sense of happiness and fulfillment. We are proud to have won Business of the Year 2023 , Best Eldercare in Southern Marin 2023 and Best Senior Home Care 2024! Now is the best time to explore a career in caregiving with Marin Home Care!  Apply today at https://marinhomecare.clearcareonline.com/quick-apply/ !  **We are an equal opportunity employer and do not discriminate based on race, ethnicity, gender, veteran status, disability or any other federally, state or locally protected class. **  

** Must be located in California or Oregon At Rely Health, each patient receives a steadfast companion on their healthcare journey. Empowered with technology, our patient care navigators not only ensure high-quality engagements, but also make comprehensive care more cost-effective and accessible for all patients. The Care Advocate guides patients and their families throughout the patient’s care journey  by combining human interaction and technological tools to facilitate a seamless experience during the initial intake process through their journey to and from their appointments.  The Care Advocate helps reduce worry and frustration for patients, families, and caregivers by increasing communication, coordination, and efficiency across the healthcare and transportation system; performs various activities including, but not limited to: assist patients with completing all medical forms for the clinic through the use of technology;  obtain referrals or authorizations; arrange transportation; contact patients prior to appointments as needed to ensure follow-through; document activities of patient advocacy; maintain knowledge of and collaborate with local healthcare-related resources and insurance plans;; and keep patients, their families, and caregivers apprised of care management.  The Care Advocate will be instrumental in helping build the technology platform to support the transitions through the patient’s care journey.   Acting as a personal patient concierge, strong customer service and communication skills are a must and will include heavy use of phone (inbound and outbound), email, and AI chat.   You will be responsible for understanding patient and / or provider requests and connecting the patients to the appropriate resource.   Success in this position is based on results-oriented goals and metrics. Shift Times Available (PT Time Zone): 8:00 a.m. to 4:30 p.m. 10:30 a.m. to 7:00 p.m. Patient Support Center Care Navigation Provide advanced coordination across multiple patient care pathways using tech-enabled workflows Establishes relationships with and serves as primary point of contact for patients and their family or caretaker. Assists patients requiring support with digital forms and surveys, utilizing AI tools to streamline the process. Facilitate patient engagement through proactive outreach and digital communication tools.   Clearly communicates the purposes and services available to patients, family members, and caregivers. Works with the patient to coordinate transportation into or out of a care setting  Maintains frequent contact with client or hospital/clinic leadership to assist with other duties as assigned for participation in client or hospital/clinic initiatives.  Aids in customer service, patient experience by maintaining a non-judgemental, calming presence and relaying feedback or patient issues to appropriate clinical or patient experience staff. Investigate and resolve patient/provider inquiries and concerns in a timely manner. Performs duties in compliance with Health Insurance Portability and Accountability Act (HIPAA) and understands the importance of protecting patient information. Develops expertise in insurance benefits and exclusions related to treatment. Maintains documentation of all client encounters in appropriate software applications or tools; completes reporting requirements according to program standards.  Enter detailed information into company proprietary software while conversing with patients. Fully discloses relevant training, experience, and credentials to ensure patients understand the services the Navigator is qualified to provide and refrains from any activity that could be construed as clinical in nature. Analyze patient data to identify care gaps and initiate outreach based on performance metrics.  Collaborate with AI tools to streamline patient interactions, focusing on higher acuity cases.   Meets key performance indicators including service levels, call volumes, adherence and quality standards. Attends team meetings regularly with active engagement and collaboration. Technology Integration  Test and utilize new tools or product features. Provides constructive, comprehensive, honest feedback regarding product and operational enhancements in a timely matter. Regularly engage with and integrate new technology solutions into the virtual care navigation process to enhance job efficiency and ensure seamless patient experiences. Remain adaptable and responsive to the continuous evolution of healthcare technology solutions, including software updates, new tools and digital communication platforms. Participate in regular training sessions and workshops to ensure proficiency in all adopted technology platforms. Utilize technology platforms to monitor and communicate with patients via education and screening tools, initiate or provide appointment coordination and provide timely reminders. Requirements Minimum Required Qualifications: High school diploma or GED Experience in customer service. Ability to maintain a high level of productivity autonomously Experience working in a call center environment Healthcare Experience  Preferred Qualifications: Caregiver experience. Experience working with individuals within hospitals or public health settings. Experience with underserved populations. Knowledge of Medicare, Medicaid and commercially insured payer common practices and policies Individuals with lived experience. 40+ wpm typing proficiency Experience documenting in electronic health record system or similar Experience using technology, apps, software Competencies (Knowledge/Skills/Abilities): Knowledge of medical terminology. Knowledge of Health Insurance Portability and Accountability Act (HIPAA) and Protected Health Information (PHI) rules and practices.  Working knowledge of computer skills using MacOS systems, the internet, Microsoft Word, Excel, Outlook, Google Workspace tools (e.g., Drive, Docs, Sheets, Slides, Calendar, Meet), video conferencing platforms, and other browser-based tools. Demonstrated strong customer service orientation skills, digital communication (text, email), and telephone etiquette. Ability to communicate effectively and accurately in both verbal and written forms. Ability to remain organized and manage competing priorities. Ability to work within established timeframes as part of a care team or independently. Ability to develop relationships with patients and care team members. Ability to respectfully listen to patient and care team without interruption to understand patient needs, expectations, values, and perspectives; ask appropriate questions to ensure understanding; and respond appropriately. Ability to use logic and reasoning to approach problems and identify alternative solutions. Flexible and creative problem solver. Non-judgmental and energetic. Rely Health does not discriminate against any person on the basis of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information (including family medical history), veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Rely Health is committed to complying with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity. Working Conditions Work is performed in a remote setting. Requires frequent use of the telephone and computer. Prolonged periods of sitting at the desk, computer work and reading can be anticipated. The above statements are intended to describe the general nature and level of the work being performed by people assigned to this job. They are not exhaustive lists of all duties, responsibilities, knowledge, skills, abilities, and working conditions associated with it. Rely Health does not discriminate against any person on the basis of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information (including family medical history), veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Rely Health is committed to complying with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity. Benefits 401(k) Dental insurance Health insurance Vision insurance LT/ST Disability and Life Insurance Technology reimbursement Paid time off (Vacation, Sick, Holiday) Paid Parental leave Professional development Technology Reimbursement Target Start Date: Rolling start dates beginning mid-October 2025. Location: Remote, CA or OR FLSA Status: Non-Exempt Job Status: Full Time Work Schedule: Monday - Friday 8 hour shifts Vehicle Required: No Amount of Travel Required: None Reports To: Regional Program Manager Compensation: $20-$28/hour. Pay is determined by various factors, including but not limited to job-specific requirements, individual experience, internal pay equity, and organizational needs/budget considerations, all in alignment with our compensation philosophy.

Full Time Shift Available M-F 1PM to 9PM Sat and Sun Shifts 5AM 5PM shifts Other shifts may become available part time weekends and week days Applicants must be able to perform office duties, logging calls. Printing forms and using office equipment is a must. Knowledge of Winthrop and surrounding towns is a must for dispatching. Must have a friendly confident phone voice when answering phones. The ideal candidate must be able to answer phones and multitask while prioritizing the work load. Winthrop Taxi is located on Revere Street in Winthrop and has a great appreciation by the residents and seniors of Winthrop Community. All positions must be flexible to cover the work load. Time and a half after 40 hours and you must have a reliable transportation. All applicants must read and write English clearly, Bilingual is a plus but not required. If you are hired you will be given training. Please call 781-284-5300 for an interview. Please do not text information. If sending a resume please send as text format.

Brown Harris Stevens Residential Management has been setting the standard in residential management since cooperative apartments were first introduced to New York City. We provide full-service residential management, with highly qualified personnel at every level ready to deliver unrivalled service, with honesty, discretion, and integrity. Today our management portfolio of more than 165 cooperatives and condominiums, with over 10,000 units, includes many of Manhattan’s most distinguished buildings.   The Transfer Agent facilitates the processing of purchase, rental and refinance applications for both co-op and condo buildings from start to finish. The Transfer Agent also serves as the primary point of contact for all deal parties as well as Board Members and Management throughout the application process leading up to, and including, the closing.   Responsibilities Communication with all levels of management as well as Board Members, attorneys, and brokers. Review of Applications for completion and accuracy. Correspond with brokers and deal parties to ensure submission of a complete application.  Manage the approval of purchase and refinance applications, including administrative support. Coordinate interviews with perspective purchasers/tenants and Board of Managers/Directors Prepare documents required for closing and collect fees due to the Corporation/Condominium and the Managing Agent. Conduct closings for the applications assigned. Must have extensive knowledge of Real Estate closing procedures, New York City Laws, loans, mortgage financing, and Cooperatives/ Condominiums rules and procedures. Respond to daily email and voice mail messages. Address concerns of residents and coordinate with the management team where needed. Requirements Must be knowledgeable in domecile Efficient communication skills Ability to multi-task and work under tight deadlines Familiarity with Co-op/Condo sales, leases, refinance trusts and non-sale transfers. High School diploma required. College Degree preferred. Notary required. The annual salary for this position is $95,000-$105,000 Benefits We offer full time employees a full comprehensive benefits package that includes Medical, Dental, Vision, Employee Assistance Program (EAP), Flexible Spending Account (FSA), Commuter Benefits Program, Basic Life/AD&D Insurance, Supplemental Life Insurance, Short-Term Disability, Long Term Disability, and 401(k) Retirement plan. Paid Time and Holidays Off We offer full-time employees 2 weeks’ vacation, 12 personal/sick days of paid time off as applicable through the calendar year. Equal Opportunity Employer Brown Harris Stevens Residential Management believes that all persons are entitled to Equal Employment Opportunity, and we do not discriminate against our employees or applicants for employment because of race, creed, color, religion, national origin, gender identity and expression, sex, age, disability, marital status, political affiliation, sexual orientation, genetic information, or veteran or citizenship status provided they are qualified and meet the requirements for the job. Brown Harris Stevens Residential Sales provides Reasonable Accommodation to candidates with Disabilities.