Browse
···
Log in / Register

đŸ’» Tech Support & Help Desk Workers – Are You Owed Overtime Pay? (Southern California)

Negotiable Salary

736 N Broadway STE 106, Los Angeles, CA 90012, USA

Favourites
Share

Description

Many IT workers, especially in help desk and tech support roles, are misclassified as “exempt” and denied overtime. But under California law, if your duties are mostly routine troubleshooting, password resets, and support tickets — you’re likely entitled to overtime pay. If you’ve worked over 8 hours a day, worked on after hours tickets, stayed after hours to for training or to work on projects, been on-call, or responded to issues on your “off time,” you may be owed: đŸ’” Time-and-a-half pay for overtime (over 8 hrs/day or 40 hrs/week) đŸ’” Double time for long shifts (over 12 hrs/day) đŸ’” Pay for off-the-clock work like logging in early or finishing tickets late đŸ’” Compensation for being “on call” or working nights/weekends đŸ’” Meal and rest break pay if you had to work through them Even if you’re salaried, if your duties are support-related and follow set procedures, you may not meet the legal test for exemption and must be paid overtime. We are employment attorneys who help IT workers recover unpaid wages. We can help get you paid what you are owed. 📞 Free attorney consultation – no obligation (888) 416-6654 🌟 20+ years fighting for California workers’ rights 💾 No upfront costs – we only get paid if you win or settle ** Call or email us today to find out how much you may be owed. Chris Hamner Attorney at Law HAMNER LAW OFFICES 26565 West Agoura Rd., Suite 200 Calabasas, California 91302 www.hamnerlaw.com đŸ’Œ Get Paid Everything You Are Owed. ATTORNEY ADVERTISEMENT

Source:  craigslist View original post

Location
736 N Broadway STE 106, Los Angeles, CA 90012, USA
Show map

craigslist

You may also like

Workable
Artificial Intelligence (AI) Engineers
We’re seeking a highly skilled AI Engineer. Our client within the technology space is offering innovative projects that solve real-world problems with AI. This role will provide opportunities to work with cutting-edge technologies and deliver impactful AI solutions. Key Responsibilities: Develop, train, and deploy machine learning (ML) and deep learning models to solve industry-specific challenges. Design scalable data pipelines and preprocess datasets for training and inference. Collaborate with cross-functional teams to integrate AI models into existing systems. Research and implement state-of-the-art algorithms for areas like NLP, computer vision, predictive analytics, and generative AI. Conduct error analysis and improve models to address bias, fairness, and explainability. Document technical processes and results, ensuring knowledge sharing within teams. What We’re Looking For: Technical Skills: Proficiency in programming languages like Python, R, or Java. Hands-on experience with AI frameworks such as TensorFlow, PyTorch, or scikit-learn. Strong knowledge of data preprocessing, feature engineering, and model evaluation metrics. Expertise in at least one domain: Natural Language Processing (NLP) Computer Vision Reinforcement Learning Generative AI (e.g., GPT, Stable Diffusion) Familiarity with cloud platforms (e.g., AWS, Google Cloud, Azure) for model deployment. Strong grasp of mathematics and statistics (e.g., linear algebra, probability, optimization). Soft Skills: Ability to explain complex AI concepts to non-technical stakeholders. Strong problem-solving and critical-thinking skills. Passion for continuous learning and staying updated with the latest AI trends. Requirements Preferred Qualifications: Bachelor's or Master’s degree in Computer Science, Artificial Intelligence, Data Science, or a related field. Industry certifications in AI/ML (e.g., AWS AI/ML Certification, Coursera AI Specializations). Previous experience in sectors like healthcare, finance, retail, or autonomous systems is a plus. Benefits Exposure to international markets and the opportunity to work with a diverse team Flexible remote working arrangements Innovative environment At Substance, we’re all about action, not just talk. If your profile aligns with what we need, you’ll hear from us within 1-2 weeks. If not, no fluff—just know we value your interest and will keep you in mind for future roles where your skills can make an impact. We focus on real connections and meaningful matches, so when the right opportunity comes, we’ll be ready to make it happen. Getsubstance.co Pte. Ltd. | EA License No: 24C2398
United States
Negotiable Salary
Workable
Construction Sales Project Manager
Western Specialty Contractors has grown to become the nation's largest specialty contractor in its field. We celebrate being in business for over 110 years and counting! We specialize in masonry and concrete restoration as well as preventative waterproofing of buildings and structures. We have offices across the country and our Chicago Concrete branch has an opportunity available for a Sales Project Manager. A Day in the Life as a Construction Sales/Project Manager As a member of the branch operations team, you will be responsible for: Assisting to fulfill the branch marketing goals and to achieve the sales goals Perform takeoffs (from blueprints and existing structures), develop estimates, write client proposals, administer contracts, develop project schedules and costing, supervise projects, and ensure quality control Prepare customer billings and assist in collection efforts as necessary Ongoing business development with our customers -- architects, owners, engineers and general contractors is a vital part of this position Developing opportunities to initiate the sale of Western's services in concrete/masonry restoration, waterproofing, etc. Assisting with the implementation of the branch marketing goals and action plans as a means to educate new and existing customers about the services Western provides Developing and maintain relationships with both current and potential clients to market the services provided by Western and increase customer base Providing customer support from start to finish of all projects and maintain contact with customers during and after completion of projects Accurately estimate and price all work to maximize volume and profitability Preparing client proposal and follow up to close the sale Monitoring and supervise the deployment of all projects to ensure the achievement of quality and timely execution of projects Interacting with Superintendent and Foreman to ensure customer/contact requirements and timelines are met Documenting, coordinating and communicating any project change orders to field and customer Ensure job files are maintained and complete Assisting in the training and development of sales and field personnel to enhance the quality of company personnel Ensuring the accurate and timely billings and assist in collection efforts as required Maintaining a high level of technical expertise by participating in appropriate seminars and training programs Contributing to operating effectiveness by developing internal and external branch relationships Joining and participate in industry-related organizations to increase networking capabilities and develop new relationships and opportunities for work Requirements 4+ years experience in commercial construction (concrete and masonry restoration preferred) High school diploma or equivalent is required A Bachelor's Degree in Construction Management or related field is a plus The ability to read and interpret drawings, blueprints and specifications will ensure success and customer satisfaction Ideal candidate will be both strong in sales and project management but if it really came down to it he needs someone stronger in sales A thorough knowledge of the construction industry is beneficial Benefits Compensation Bonus Opportunity Vehicle Allowance Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Short Term & Long Term Disability Training & Development Family Leave (Maternity)
Glendale Heights, IL, USA
Negotiable Salary
Workable
Jr. Desktop Support Technician - CO Springs
Inspiroz is seeking a driven, detail-oriented Junior School Technology Specialist (STS) to join our on-site IT support team in Colorado Springs.  As an STS, you will play a crucial role in supporting the day-to-day technology support across Inspiroz’ portfolio of charter schools.  Working under the supervision of an Inspiroz Service Delivery Manager, you will interact regularly with our remote technical support team and various client contacts. For over a decade, Inspiroz has established a reputation in the Managed IT Services industry as a premier provider of charter school focused technology strategy and support.  Take the next step in your IT career, and apply today! Key responsibilities for this position include the following:  Technical support and problem resolution  Take the lead in resolving technical issues that require on-site support.  Manage on-site installation, repairs, and maintenance for workstations, network equipment and peripheral devices.  Conduct thorough troubleshooting to identify the root cause of problems.  Assist with projects on an as-needed basis, collaborating with project teams and stakeholders as required.  Act as the liaison between on-site operations and the remote IT support team in India.  Communicate technical issues and requirements to the remote team accurately and clearly.  Provide detailed information and documentation to facilitate remote troubleshooting and support.  Works closely with the remote service desk team to resolve technical issues.  Stay up-to-date with the latest technology trends, advancements, and best practices in the education sector.   Customer support and service  Communicates updates, challenges, and tasks to the client in a clear and timely manner.  Listens actively to client concerns and addresses them appropriately.  Establishes and maintains strong relationships with clients, fostering a sense of trust and partnership.  Assists clients in aligning technology solutions with their specific goals and requirements.  Ensures client satisfaction by following up on issue resolution and providing necessary support.  Takes personal interest in the quality of work and meeting customer needs.  Demonstrates professionalism and clarity in written communication, ensuring accuracy and attention to detail in all email interactions.  Responds to emails within two hours during business hours and ensures timely responses to after-hours emails or requests, as per the company's communication policy.’  Time Entry and Ticket Management  Accurately and diligently tracks time spent on-site using ConnectWise Manage's time entry feature.  Regularly updates ticket statuses and provides clear and concise notes for effective communication and collaboration.  Follows the company's established workflow procedures, including ticket creation, assignment, and resolution processes in ConnectWise Manage.  Conducts a thorough review of assigned tickets for the next day before the end of the current shift to prepare effectively.  Requirements Knowledge of:  Windows Systems  Mac Systems  Active Directory  Networking equipment and concepts  Hardware repairs and installations  Skills  Excellent customer service skills  Excellent hands-on technical support skills  Excellent verbal and written communication skills  Abilities  Ability to demonstrate passion for technology, innovation, troubleshooting, and making a difference.  Ability to adapt to changing situations, be flexible in approach, and effectively multitask.  Ability to self-motivate and work independently when required, taking initiative and ownership of tasks.  Ability to assess own limitations, recognize when to ask for help, and effectively collaborate with others.  Education:  The successful candidate should have a Bachelor’s Degree in a Technology related field or equivalent certifications.  Experience:  The successful candidate should have at least 1-2 years’ experience in Tier 1 and 2 technical support.  Benefits What Our Ideal Candidate Will Receive:  A company focused on maintaining a great company culture  An opportunity to make a difference in the company and to be rewarded for doing so  A company that is always looking to improve while adhering to our core principles.  An opportunity for career growth within the organization  Competitive compensation package with variable pay potential and benefits  We are a mission-focused company that is committed to ensuring children of all backgrounds and abilities have the opportunity to excel academically and achieve greatness. We share in that passion with our school partners and live it through our values of: “Be Courageous”, “The Extra Mile”, “Today, Not Tomorrow” and “Communicate. Communicate. Communicate.”
Colorado Springs, CO, USA
Negotiable Salary
Cookie
Cookie Settings
Our Apps
Download
Download on the
APP Store
Download
Get it on
Google Play
© 2025 Servanan International Pte. Ltd.