Director, Artificial Intelligence

Bank Information Technology Director – To $165K – Baltimore, MD – Job # 3363 Who We Are The Symicor Group is a boutique talent acquisition firm based in Lincolnshire, IL & San Antonio, TX. Our nationally unique value proposition centers around providing the very best available banking and accounting talent. In fact, most of our recruiters are former bankers or accountants themselves! We know how to evaluate the very best banking and accounting talent available in the market. Whether you are a candidate seeking a new opportunity or a bank or company president trying to fill an essential position, The Symicor Group stands ready to deliver premium results for you. The Position Our bank client is seeking to fill a Bank Information Technology Director role in the Baltimore, MD area. The position is responsible for managing select technical aspects of third-party implementations, ensuring that these initiatives are completed on time, within scope, and with high-quality deliverables. The opportunity has a generous salary of up to $165K and a benefits package. (This is not a remote position). Bank Information Technology Director responsibilities include: Managing and prioritizing the activities of the software development team. Providing technical development oversight for internal developers and third-party partners. Designing, coding, and implementing systems and software applications as needed to ensure the success of the solution, including API development needed to facilitate vendor solutions. Developing architectural solutions for systems, databases, user interfaces, and web services. Conceptualizing software systems to address the specific needs of businesses and customers. Conducting cost analysis to ensure projects remain within budget. Guiding, coaching, and mentoring software development engineers. Working closely with management, business stakeholders, customers, vendors, and developers to guide high-level decisions throughout the process to align the solution with the Company’s strategic vision. Providing project management and technical leadership for every aspect of the software. Supervising resource allocation to assure the attainment of apt business and personnel development goals. Managing and appropriately escalating: delivery impediments, risks, issues, and changes associated with the initiative. Conducting unit and integration testing to ensure optimal functionality. Ensuring the accuracy and performance of solutions meet company and customer requirements. Preparing lifecycle for different projects inclusive of research, development, design, evaluation, and testing along with delivery to product management. Supervising architecture plus leading efforts to develop the technical roadmap of all projects. Evaluating projects, developing and updating schedules plus supervising project status. Analysis, planning, developing requirements documents, developing procedures, developing functional architectures, and other related duties. Who Are You? You’re someone who wants to influence your own development. You’re looking for an opportunity where you can pursue your interests and your passion. Where a job title is not considered the final definition of who you are, but merely the starting point for your future. You also bring the following skills and experience: Bachelor’s degree in Computer Science, Information Systems, or a related field. Five or more years of software development experience and one or more years of supervisory experience. Maintains knowledge of leading-edge technology. Must possess Software Development Management experience. Must possess Financial Services Industry experience. Possesses a solid understanding of the financial services industry. Experience with Jack Henry and Associates SilverLake preferred. Excellent judgment, analytical thinking, and problem-solving skills. Strong oral and written communication skills and the ability to present a polished, professional, and diplomatic image to all stakeholders. Strong cross-functional collaboration skills, relationship-building skills, and ability to achieve results without direct reporting relationships. The next step is yours. Email us your current resume along with the position you are considering to: resumes@symicorgroup.com

POSITION SUMMARY: This position shares the responsibility of maintaining the multimedia and audiovisual equipment installed in university classrooms and teaching spaces, meeting rooms, office locations, and public presentation venues. This includes preventative maintenance work as scheduled, maintenance of equipment (break/fix) and some installation work as required. This position will also be responsible for videotaping classes or events on campus as scheduled. Some overtime is required in this position, as well as the need to work alternate shifts when needed. RESPONSIBILITIES: Provide technical service and support to classrooms and meeting spaces equipped with AV Media systems Answer phone calls from classroom spaces and provide remote assistance as possible Dispatch to classroom spaces to provide immediate onsite service as required Document service issues and problem resolutions in the service workflow system Accomplish preventative maintenance tasks as assigned, usually twice per year Installation of equipment as needed, Projectors, LCD panels, rack equipment such a, Switchers Some responsibilities associated with configuration of computers in order to project properly, both PC and Mac System Commissioning and Training/Instruction in the use of the MM and AV equipment Perform final testing and commissioning of newly installed systems, including the shared responsibility for developing training materials This position will be responsible for training faculty and staff members on the proper use of the systems installed in classrooms and meeting spaces; this includes projection systems, the use of AV control systems, video conferencing and/or Skype, and some lecture capture. Videographer services and general event support Videotaping services as requested, class lectures, seminars, events during the regular academic day, as well as after hours Timely processing of the video as required to provide the requested format/copies for the customer Set up / take down of equipment in support of events, including Board of Trustees meetings. QUALIFICATIONS: Thorough knowledge of the operation of multimedia and a/v system equipment, including: Projectors and/or LCD panels Room sound systems (Playback and Live Audio) Media playback AV Control systems (AMX and Crestron) Video Switching Good computer skills; configuration settings, extending displays to projector, etc. (Microsoft Windows and MacOS) Ability to analyze and solve complex problems, troubleshooting equipment failures Ability to perform under limited supervision. Independent problem-solving ability is critical Ability to perform in stressful situations while supporting events with several moving pieces Excellent interpersonal, analytical, problem solving, organizational, and communication skills Familiar with the basic use of NLE (Non-Linear Editing) systems; preferably Final Cut Familiar audio systems: mixing consoles (analog and digital); wireless microphones Required: Must have a valid Driver's License and be able to produce a driving record with a minimum of 3 years of driving history in good standing EDUCATION & EXPERIENCE: High School diploma or equivalent Some college or professional trade training in electronics or audiovisual systems preferred 2+ years of technical service responsibilities associated with multimedia and/or a/v systems WORK HOURS: Full-time, non-exempt position Monday - Friday, 11:00 a.m. - 7:30 p.m.; 7.75 hrs./day; 38.75 hrs./week SALARY STRUCTURE: Pay Grade 5 (Hiring Range $19.72 to $26.13 per hour)

As Slip Robotics’ first dedicated IT hire, you will be responsible for establishing and scaling our IT operations. Initially, you will operate as an individual contributor, providing hands-on support while strategically developing our IT infrastructure and processes to support rapid growth. This role requires technical competence, initiative, excellent organizational skills, and comfort operating in a startup environment. Key Responsibilities Equipment & Hardware Management: Procure, configure, and maintain IT equipment (laptops, monitors, peripherals). Oversee equipment lifecycle management including onboarding, tracking, wiping, and reissuing devices. Manage inventory of spare hardware (keyboards, mice, monitors). Technical Support & Troubleshooting: Provide timely IT support for Windows, GSuite, Power BI, hardware, and software-related issues. Support production stations and engineering teams with specialized hardware/software needs. Network & Infrastructure: Maintain and optimize Wi-Fi and on-premise network performance (Ubiquiti Unifi). Configure and manage ISP coordination, VLANs, firewall rules, VPNs, and network security. Ensure reliable AV connectivity in conference rooms and production areas. Access & Credential Management: Manage user access to critical software and systems (GitHub, Jira, AWS, etc.). Oversee access control matrix, enforcing security and compliance standards. Conduct quarterly access reviews, ensuring audit readiness. Compliance & Security: Maintain IT compliance standards (device encryption, software licenses, documentation for auditors). Implement password management and Mobile Device Management (MDM) solutions. Support vendor security evaluations and compliance audits. Strategic Development: Develop streamlined processes for device provisioning, onboarding, and offboarding. Create and implement IT-related training for staff. Potential transition from GSuite to Microsoft 365. Requirements Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent experience. 5+ years of progressive IT experience, ideally including roles in startups or growth-oriented environments. Strong knowledge of network administration, including VPN, firewall, and VLAN management (experience with Ubiquiti Unifi preferred). Hands-on experience managing Windows environments, GSuite administration, hardware lifecycle management, and troubleshooting. Experience with credential management, compliance practices, and access control processes. Strong problem-solving, communication, and organizational skills. Comfortable balancing tactical execution with strategic thinking. Ideal Candidate Profile Highly adaptable and proactive, comfortable working autonomously. Thrives in startup environments; capable of rapidly building infrastructure from scratch. Excellent interpersonal skills, comfortable interacting with all organizational levels. Results-driven, resourceful, and committed to continuous improvement. Benefits Be a part of a passionate and innovative team Work on groundbreaking technology in robotics and automation Opportunity to shape the future of logistics and freight industries Competitive compensation and equity options Comprehensive benefits package Unlimited PTO

Scope of work We are seeking a highly skilled Desktop Support engineer to support users in the Miami office. This role requires good background in IT systems, as well as hands-on experience with laptops, and user support. This role requires a proactive and professional individual with strong troubleshooting skills, excellent communication, and the ability to work in a fast-paced, high-pressure environment. The successful candidate will ensure the seamless operation of IT services. Key Responsibilities / Accountabilities · 1st - 2nd line IT desktop and remote support to global office employees, primarily in the Miami location · VIP user support to senior management · Managing tickets via service management tool ServiceNow ITSM · Advanced troubleshooting and root cause analysis · Liaising with and delegating tasks to relevant teams for escalation · Mobile device support Apple & Android · Assisting the Desktop Team Lead with escalations · Active Directory Users and Computer administration · Responding to and resolving hardware-related warranty support tickets in accordance with vendor guidelines · MAC OS X support · Set-Up of new joiner equipment · Maintain accurate records of assets and deployment activities. · Assist with user training and documentation where necessary. · Collaborate with the EUC and Service Desk teams to ensure seamless user experience. · Provisioning and configuring laptops for end users using Microsoft AutoPilot, ensuring devices are built to company standards · Participate in ad-hoc support requests, Desk moves, Desk side support · Supporting the business core hours 8 am to 6 pm rota basis (Mon-Fri) - On-site Only (No Remote) Schedule · Monday, Oct 13, 2025 · Starting at 8:00 AM

About Us: Headquartered in the United States, TP-Link Systems Inc. is a global provider of reliable networking devices and smart home products, consistently ranked as the world’s top provider of Wi-Fi devices. The company is committed to delivering innovative products that enhance people’s lives through faster, more reliable connectivity. With a commitment to excellence, TP-Link serves customers in over 170 countries and continues to grow its global footprint. We believe technology changes the world for the better! At TP-Link Systems Inc, we are committed to crafting dependable, high-performance products to connect users worldwide with the wonders of technology.    Embracing professionalism, innovation, excellence, and simplicity, we aim to assist our clients in achieving remarkable global performance and enable consumers to enjoy a seamless, effortless lifestyle.  Overview: We are seeking an experienced Embedded System Software Manager belonging to the Enterprise Engineering Department to lead a team of engineers in designing, developing, and optimizing embedded software solutions. The ideal candidate will have a strong background in embedded systems, software architecture, and team leadership, ensuring high-performance, reliable, and scalable solutions for our products. Requirements Lead and manage a team of embedded software engineers, providing technical guidance and mentorship. Provide leadership and direct the activities of software engineers focused on the design of new products, enhancement of existing designs and improvement of software architecture design processes and procedures. Collaborate with hardware engineers, firmware developers, and other cross-functional teams to ensure seamless integration. Define software architecture, coding standards, and best practices for embedded system development. Manage project timelines, resources, and deliverables to ensure on-time and high-quality software releases. Conduct code reviews, debugging, and performance optimization to maintain software reliability. Stay updated with industry trends, emerging technologies, and best practices in embedded systems. Ensure compliance with safety, security, and regulatory standards relevant to embedded software development. Provide technical leadership, mentorship, and guidance to junior team members, fostering a collaborative and high-performing environment. Conduct meticulous code reviews and provide mentorship to junior developers, ensuring strict adherence to coding standards and industry best practices. Qualifications Bachelor's degree in Computer Science, Electrical Engineering, or a related field. 7+ years of experience in embedded software development, plus at least 3 years of experience in a leadership role. Strong expertise in embedded Linux programming with C/C++, particularly in kernel driver development and TCP/IP stack packet processing. Strong knowledge of networking protocols (NAT, TCP, UDP, IPv4, IPv6, HTTP, etc.) and hardware-software integration. Knowledge of audio codecs, video codecs (e.g., H.264), and IP camera integration, proficiency in ONVIF, RTCP, RTSP protocols. Knowledge of wireless communication protocols, e.g. 802.11a/b/g/n/ac/ax. Experience with low-level drivers, BSP development, and real-time constraints. Proficiency in debugging tools, emulators, and software profiling techniques. Familiarity with version control systems (Git) and CI/CD pipelines for embedded development. Excellent problem-solving, communication, and leadership skills. Strong communication and leadership skills with experience managing cross-functional teams. Highly motivated, positive, detail oriented and responsible. Benefits Salary range: $200000- $220,000 Free snacks and drinks, and provided lunch on Fridays Fully paid medical, dental, and vision insurance (partial coverage for dependents) Contributions to 401k funds Bi-annual reviews, and annual pay increases Health and wellness benefits, including free gym membership Quarterly team-building events At TP-Link Systems Inc., we are continually searching for ambitious individuals who are passionate about their work. We believe that diversity fuels innovation, collaboration, and drives our entrepreneurial spirit. As a global company, we highly value diverse perspectives and are committed to cultivating an environment where all voices are heard, respected, and valued. We are dedicated to providing equal employment opportunities to all employees and applicants, and we prohibit discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Beyond compliance, we strive to create a supportive and growth-oriented workplace for everyone. If you share our passion and connection to this mission, we welcome you to apply and join us in building a vibrant and inclusive team at TP-Link Systems Inc. Please, no third-party agency inquiries, and we are unable to offer visa sponsorships at this time.

POSITION SUMMARY: Reporting to the Director of Enrollment and Student CRM Systems, the Systems Administration and User Support Specialist play a key role in advancing the effective use and ongoing evolution of the University's Technolutions Slate CRM platform across multiple databases. The specialist serves as both a frontline resource and a subject matter expert for Slate users across campus, guiding adoption through training, documentation, and collaborative problem-solving. In addition to supporting end users, the specialist develops and maintains core CRM functionality (including forms, events, and communication tools), contributes to the design and enhancement of data structures, workflows, applications, portals, integrations, and related components, and ensures data integrity through auditing and resolution efforts. The specialist also partners on cross-functional projects to optimize CRM capabilities for institutional goals, manages testing and quality assurance processes, and oversees team and project productivity practices to support effective collaboration and alignment across university priorities. JOB DUTIES/RESPONSIBILITIES: System Configuration, Development, and Customization (40%) Develop communication campaigns, forms, and events/templates in support of core processes and workflows for units across campus. Support and monitor constituency usage of communication, form, and event tools. Customize the CRM configuration in Slate to meet the unique needs of different offices/departments. Assist in development of Slate data structures, workflows, applications, automations, portals, and related infrastructure to support operational requirements and streamline processes for offices across campus. Build and configure application and form processes in Slate (including infrastructure for supporting materials, recommendations/references, checklists, and other processing needs). Build complex, multi-stage workflows to streamline and automate business processes; assist in implementation of appropriate permission settings and access controls, ensuring data security and maintaining compliance. Create and maintain portals for student, staff, and faculty end users, providing secure and personalized access to relevant information, forms, and applications. Stay up to date with industry best practices and technological advancements, exploring opportunities to leverage new features and functionalities of the Slate system. User Training and Support (30%) Create and maintain comprehensive documentation of system configurations, workflows, and user guides to facilitate knowledge sharing and support users. Develop and deliver training programs and materials to educate users on optimized system usage, new features, and best practices. Develop and implement innovative solutions for managing, maintaining, and sharing documentation, training, and instruction materials; conceptualize, design, and/or develop tools and applications to provide robust and user-friendly support resources. Troubleshoot and diagnose user-reported problems, identify and implement solutions, and triage problems to other ESCRMS process owners or Technolutions support as necessary; guide power users in understanding and troubleshooting problems independently. Develop and manage user assistance processes and tools, ensuring rapid and optimal resolution of requests for assistance while optimizing ESCRMS team bandwidth; manage productivity tools (e.g. Airtable, Slack) for use by Slate constituents across campus. Serve as a subject matter expert in Slate administration; develop, train, and guide Slate users across campus; support individual offices in their day-to-day adoption of Slate functionality. System Administration and Maintenance (20%) Develop tools and practices for auditing data in Slate to maintain data integrity. Develop tools for monitoring user adherence to system requirements and best practices, and for automating alert and mitigation notifications. Investigate and resolve system issues, including errors for imports/exports and integrations between systems, and data discrepancies. Assist Slate users with matching and duplication issues in data imports. Assist in design and implementation of system integrations, developing import/export processes in Slate and ensuring seamless and secure data flow between Slate and other applications. ESCRMS Team Management and Process/Tool Development (10%) Continuously evaluate existing team processes and identify areas for improvement. Develop and implement innovative solutions to enhance team productivity and efficiency; manage team productivity tools and practices (e.g. Airtable, Slack). Conceptualize, design, and build tools and applications to support the team's operations; utilize technical skills to create solutions that optimize team performance and decision-making processes; stay up to date with technological advancements and suggest relevant tools to enhance team collaboration. Prepare requests for operating budget; reconcile expenditures, process financial transactions and audit monthly budget reports. CONTACTS: Frequent interaction with Slate users, program managers, and stakeholders across campus. Occasional collaboration with Enterprise Applications (IS), campus data stewards, VP for Enrollment Management, VP for Planning and Policy, University Communications, and Technolutions staff. Occasional contact with vendors providing consulting or development services. WORKING CONDITIONS/PHYSICAL EFFORT: Majority of work is completed at two-monitor workstation and requires one to work from computer full-time. Remote work may be considered. QUALIFICATIONS: Knowledge, skills & ability: Advanced knowledge of relational database (CRM) configuration and management. Strong analytical, research, critical thinking, and creative problem-solving skills, including the ability to identify, analyze, and resolve complex problems. Strong attention to detail and demonstrated ability to audit data, map processes, and organize/synthesize information from disparate sources. Demonstrated ability to balance multiple projects and tasks and to adapt in a fast-paced, ever-changing environment. Demonstrated ability to learn new systems, procedures, and processes quickly and independently. Excellent interpersonal and communication skills, and the ability to build and maintain strong relationships with Slate users and teams across campus. Demonstrated ability to create system/process documentation, develop training materials/plans, and train users. Proficiency in Microsoft suite of products. Knowledge of student information systems (SIS) preferred. Thorough understanding of FERPA and compliance; demonstrated ability to handle highly confidential information. EDUCATION & EXPERIENCE: Bachelor's degree required. Prior higher education experience preferred. 3-5 years of experience working in CRM/relational database systems required. Experience in reporting, UX/UI design, and/or web development preferred. WORK HOURS: Full-time; Exempt Monday-Friday 8:30AM-5:00pm PAY STRUCTURE: Pay Grade 6 (Hiring range $47,154 to $62,483 annually)