COMPUTER TECHNICIAN (KEEGO HARBOR)

LINK TO JOB POSTING DOC: https://docs.google.com/document/d/e/2PACX-1vQ2eHIedyLv8bdqmUhvMZsKTb3L-xmmdMtxrG8yd28yhQSX29Q5QA3IbN5befY-zpqFu3rGsq22VIiy/pub -------------------------------------------------------------- CENTRAL OHIO SERVICE & SYSTEMS SPECIALIST – JOB DESCRIPTION POSITION OVERVIEW: We are seeking a highly motivated and experienced Central Ohio Service & Strategy Specialist to serve as BOTH the strategic/organizational leader and on-site project/service leader for the Central Ohio region. This role is the primary standard-bearer for both strategy and on-site delivery, combining leadership responsibilities with hands-on execution. The position requires extensive experience in both leadership/strategy and operational/technical domains. KEY FOCUS AREAS: Develop and execute strategy for client service and internal process improvement Lead and execute projects from scoping to completion Oversee and deliver on-site technology and client-facing service Organize meetings, set agendas, and follow up on action items Design, document, and implement systems and processes Manage internal and external communications, escalations, and planning NECESSARY SOFTWARE KNOWLEDGE: Ticketing & IT Service Management (ConnectWise, ServiceNow, SuperOps, etc.) Documentation & Collaboration (Confluence, SharePoint, Google Workspace, Office 365) Remote Support (TeamViewer, LogMeIn, AnyDesk, Microsoft RDP) Cybersecurity Tools, endpoint protection, MFA, CMMC 2.0 practices a plus Networking & Monitoring (PRTG, SolarWinds, Ubiquiti, Meraki) CRM & Communication (Salesforce, HubSpot, Slack, Teams, Zoom) LOCATION REQUIREMENT: Must be located in Central Ohio Regular on-site client visits throughout Central Ohio; home-based role with travel CORE RESPONSIBILITIES: Design, implement, and maintain operational systems and standardized workflows Develop and document business processes; create process automation where applicable Establish and track metrics/KPIs; lead process improvement (Kaizen, ‘5 Whys’, PSDA, etc.) Initiate regular client updates; create communication schedules and alerts Organize, lead, document, and follow up on meetings and action items Collaborate on escalations; ensure thorough documentation and process follow-through Own project deliverables and tracking from start to finish Provide hands-on technical support during on-site visits (network cabling, equipment moves up to 50+ lbs, etc.) REQUIRED QUALIFICATIONS: Must be based in Central Ohio 5+ years in both leadership/strategy AND operational/technical roles (not entry level) Demonstrated abilities in strategic planning, team leadership, and hands-on delivery Strong understanding of IT systems and business processes Excellent written and verbal communication Able to manage multiple projects, work independently and directly with clients DESIRED QUALIFICATIONS: Experience with process improvement methodologies and project management Technical certifications relevant to IT service delivery Familiarity with automation tools, AI, and operational challenges KEY SUCCESS INDICATORS: Operational systems implemented and maintained successfully Consistent proactive, effective communication Clear meeting outcomes and documentation Reliable completion of projects within timelines High client satisfaction and process ownership OUR COMPANY CULTURE: We lead with kindness, act with honesty, and are committed to always giving our best. Our team thrives on curiosity, creative solutions, and a constant drive to improve – for our clients and each other. COMPENSATION & BENEFITS: $27–$40/hr, part-time (approx. 20-30 hrs/week, 9 a.m. to noon core hours, flexibility required) Full medical, vision, dental 401(k) with 4% company contribution Mileage reimbursement at $0.30/mile for on-site work Growth opportunity in a dynamic, supportive environment HOW TO APPLY: Click link at top to see application info.

About Proactive Technology Management At Proactive Technology Management (PTM), we're passionate about helping businesses thrive in the digital age. Our Project Management Office (PMO) plays a critical role in delivering a wide range of technology solutions to our clients. We are a team of expert project managers, consultants, and software and data architects who work together to create innovative, data-driven solutions that transform businesses. We specialize in delivering projects across various domains, including full-stack development, hyperautomation, cloud data analytics, and LLM-based generative AI. About the Role We are seeking a highly motivated and experienced Technical Project Manager to join our PMO team. This is a mid-senior level, full-time remote position that sits at the interface of our consultant and project manager roles. You will be the primary point of contact for our clients, guiding them through the entire software development lifecycle, from requirements gathering to solution delivery and beyond. Requirements Responsibilities Collaborate with clients to understand their business needs and translate them into clear, actionable technical requirements. Develop detailed project plans, including timelines, milestones, and resource allocation, using our Monday.com-based project management system. Lead and manage a cross-functional team of engineers, developers, and other technical specialists to deliver high-quality solutions on time and within budget. Ensure projects adhere to our Way of Working principles, including Lean UX, GTD-inspired workflows, and the C4 model for architectural clarity. Communicate project progress and risks to clients and internal stakeholders effectively and proactively. Manage client expectations and ensure their satisfaction with our services. Contribute to the continuous improvement of our processes and methodologies. Perform enterprise data modeling tasks as required, including planning entities, attributes, and relationships to support business processes and reporting needs. Qualifications 5+ years of combined experience in technical project management, engineering management, or technical product ownership, with a proven track record of successful project delivery. Strong understanding of software development methodologies, including Agile and Lean UX. Experience working with cloud-based technologies, including Microsoft Azure (strongly preferred) and AWS (desirable). Experience with data warehousing, hyperautomation, and AI/ML is a plus. Excellent English communication, interpersonal management, project leadership, and presentation skills. Ability to work independently and as part of a remote team. Bachelor’s degree in any STEM field strongly preferred. Familiarity with C4 architecture and systems thinking. Proven system analysis and data analysis skills, including ER diagramming and data modeling. Domain knowledge in wealth management, financial services, revenue cycle management (RCM), electronic health records (EHR), and practice management systems (PMS) is highly desirable. Benefits Full Medical Benefits 2 Weeks Paid Vacation Full Time Dental & vision insurance 401(k) matching

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We are an e-waste and battery recycling company that provides sustainable waste solutions to business and government agencies in California. We are looking for one person to add to our team. Proficient in IT Technology: Hard drive Wiping Software - Research device prices Electronic Refurbishing, Reselling Knowledge with selling platforms such as: Offer-up Craigslist Facebook marketplace Highly motivated There are 4 major aspects to this position: Mechanical Disassembly, Sorting, Packing, Equipment Operation. If you have the following experience, please apply: Computer/Technical Skills, IT Support 2-3 years experience Warehouse Mechanical / Hand tools Packing, sorting, material handling Clean background Clean drug screen Applicants with exceptional organization skills & previous experience working with computers and/or electronics will be given priority. Wage Ranges From : $41,200 to $60,500 DOE : (Wages + average quarterly bonus) WE ARE COMMITTED TO PROVIDING: Challenging and fast paced work environment Full-time Employment Opportunity for Advancement Medical, Dental, Vision benefits Paid Vacation Paid Holidays Simple IRA NO PHONE CALLS - APPLY IN PERSON AND BRING YOUR RESUME Modern Waste Solutions: 3921 Pell Circle, Sacramento, CA 95838