IT Technician – Software & Field Support (Westchester, Rockland, NYC)

Low voltage small business in Hudson Wisconsin is seeking to hire entry level technicians to be trained to perform Audio/ Video wiring, and installation of electronics. Required to have: • General knowledge of electronics and a positive attitude, • Willingness to work outside the office • Motivation to learn trade, • Ability to work with a team, reliability, and integrity.

Job Title: Data Center Technician I  Location: Florence, KY 41042 Duration: 9 Months    Experience: 2 years Job Type: Contract     Work Type: Onsite     Job Description:  •             As an Client Data Center Technician, you test and repair data center components using a variety of testing rigs and jigs and record test results in a (WMS) Warehouse Management System. •             You will receive parts, maintain inventory, and check-out parts as needed. •             You will be lifting materials and products as you will be loading and unloading shipments and transporting parts between different locations. •             You have basic to intermediate system administration skills and will follow well defined workflows or SOP’s needed to properly test components. •             You are able to execute small projects on your own, and work with your manager in planning and executing larger local projects. •             You understand all aspects of the equipment you support. •             You know how to innovate and make decisions on his/her own, but also know how to take direction when it is given, paying attention to all details involved. Story Behind the Need – Business Group & Key Projects   Reason for Request:  •             New Temporary Worker  •             Increased testing and refurbishment on Annapurna cards to remediate thermal events impacting customers.  •             These resources will be receiving and shipping viable components sent from data centers as well as testing and refurbishing these components.  Can you give me a little detail about your team culture?  •             Standup 3 days/week  •             Very engaged  •             Tech workers  •             Positive communication  •             Cutting edge tech Typical Day in the Role: •             Daily Schedule:  •             We will require 15 on first shift 08:00 to 16:30 and 15 on second shift 17:00 to 01:30 Interaction with team/Day to Day:  •             Working with other tech staff  •             Daily direction on task, scope of work etc.  •             Training for 2 days  Extension?  •             Yes  Conversion?  •             Yes Compelling Story & Candidate Value Proposition   Role interesting:  •             Will be working with cutting edge tech  •             Reusing parts (sustainability fulfilling) Candidate Requirements   REQUIRED SKILLS  •             Detailed oriented  •             Check for defects before sending back to data center  •             Experience with IT/computer components a plus  •             Multiple screening (high security)  Years of Experience:  •             Interest in hardware components   Top 3 must-have hard skills •             Detailed oriented  •             Stay on task  •             Focus on quality  

Scope of work We are seeking a highly skilled Desktop Support engineer to support users in the Miami office. This role requires good background in IT systems, as well as hands-on experience with laptops, and user support. This role requires a proactive and professional individual with strong troubleshooting skills, excellent communication, and the ability to work in a fast-paced, high-pressure environment. The successful candidate will ensure the seamless operation of IT services. Key Responsibilities / Accountabilities · 1st - 2nd line IT desktop and remote support to global office employees, primarily in the Miami location · VIP user support to senior management · Managing tickets via service management tool ServiceNow ITSM · Advanced troubleshooting and root cause analysis · Liaising with and delegating tasks to relevant teams for escalation · Mobile device support Apple & Android · Assisting the Desktop Team Lead with escalations · Active Directory Users and Computer administration · Responding to and resolving hardware-related warranty support tickets in accordance with vendor guidelines · MAC OS X support · Set-Up of new joiner equipment · Maintain accurate records of assets and deployment activities. · Assist with user training and documentation where necessary. · Collaborate with the EUC and Service Desk teams to ensure seamless user experience. · Provisioning and configuring laptops for end users using Microsoft AutoPilot, ensuring devices are built to company standards · Participate in ad-hoc support requests, Desk moves, Desk side support · Supporting the business core hours 8 am to 6 pm rota basis (Mon-Fri) - On-site Only (No Remote) Schedule · Monday, Oct 13, 2025 · Starting at 8:00 AM

Overview Legal & General is a leader in Pension Risk Transfer with over 35 years of experience globally, servicing over a million annuitants. Building on our global success, we established our Pension Risk Transfer platform in the US in 2015.  The business has grown steadily and in 2024 we completed $2.2 billion in premium written, representing our largest year on record. At Legal & General Retirement America, we aim to make a positive difference in the lives of our customers, partners, colleagues, and the communities in which they live.  We are passionate about what we do and how we do it. This means working with pace and energy to reach our goals and challenging ourselves to achieve more.  We strive to create a unique environment where balance between work and life is possible.  Purpose and Objective We are looking to add a Senior Calculation Analyst to our Retirement Support Services Team who will be responsible for the accurate and timely processing of moderate to high complexity benefit calculations. The analyst will also work on tasks related to the implementation of new GAC’s with respect to the deferred population. In addition, the analyst will lead and implement key projects and be the functional expert on specific applications and processes. Requirements Role and Responsibilities · Define, develop, and implement Group Annuity Contract specific standard methodologies and procedures which align with benefit specifications and associated plan or client requirements and comply with new or existing federal and state regulatory laws. · Understand complex pension calculation concepts for plans with different benefit structures. · Properly administer contracts in accordance with the plan sponsor requirements, with a focus on the deferred population and executing benefit calculations. · Support administration system transformation and new cases including creating test plans, plan specifications, and administering calculation testing of existing and new cases. · Process and handle monthly payments, new payment set ups, death processing and monthly reconciliation of files. · Assist or handle complex cases. Provide appropriate paperwork for new payments including QDRO’s and benefit quoting. · Assist Transition team with onboarding of new pension risk transfer plans and validating data in servicing systems, including mapping of deferred data fields in onboarding files and testing of the integration between the administration system and the calculator. · Create sample calculations for confirmation with Plan Sponsors to create clear documentation of GAC interpretation of benefit calculations. · Implement process automation solutions to deliver system improvements. Validate systems and workflows to ensure all new processes are functioning correctly including conducting UAT for system modifications. Identify defects and define options for remediation. · Collaborate on project scope, issues, and options. Accurately plan and appropriately complete projects. Participate in accurate and complete testing of new system updates. · Identify, track and report issues in a timely manner. Promptly provide comments, feedback, and recommendations. · Deliver training to junior team members as needed. · Participate in delivering continuing training to other departments on benefit calculation topics as needed. · Develop and document procedure manuals for Retirement Support Services. · Complete all other tasks and projects. Qualifications Bachelor’s Degree in a related field or equivalent work experience. 3+ years of retirement plan administration experience, including in depth pension benefit calculation knowledge. Strong analytical, organizational, and project management skills. Ability to balance multiple priorities in a fast-paced environment. Display history of building trust and developing team relationships. Exceptional oral and written communication skills as well as presentation skills; ability to deliver information in a concise manner. Advanced spreadsheet proficiency (Excel). Database capabilities (VBA, SQL) a plus. Proficiency in Microsoft Office product suite. Willingness to travel as needed.   We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Benefits We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. 10 - 25 vacation days depending on experience level and years of service 4 floating holidays & 2 personal days 10 - 15 sick days, depending on years of service 2 paid volunteering days Health benefits, including medical, dental, and vision coverage Supplemental health benefits and life insurance 6 weeks of paid parental and maternal leave Immediate vesting into a 401k savings plan with up to 6% company match 100% employer-contributed Pension Plan - Cash Balance Plan after 1 year of service Flexible Workspace and Arrangements Tuition and Certification reimbursements Infertility and domestic partner benefits The expected hiring compensation range for this position is $70,000 - $80,000 USD annually. Base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The current bonus target for the position is 5% of the base salary with a stretch to twice the target, modified for corporate and individual performance. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

POSITION SUMMARY: Reporting to the Director of Enrollment and Student CRM Systems, the Systems Administration and User Support Specialist play a key role in advancing the effective use and ongoing evolution of the University's Technolutions Slate CRM platform across multiple databases. The specialist serves as both a frontline resource and a subject matter expert for Slate users across campus, guiding adoption through training, documentation, and collaborative problem-solving. In addition to supporting end users, the specialist develops and maintains core CRM functionality (including forms, events, and communication tools), contributes to the design and enhancement of data structures, workflows, applications, portals, integrations, and related components, and ensures data integrity through auditing and resolution efforts. The specialist also partners on cross-functional projects to optimize CRM capabilities for institutional goals, manages testing and quality assurance processes, and oversees team and project productivity practices to support effective collaboration and alignment across university priorities. JOB DUTIES/RESPONSIBILITIES: System Configuration, Development, and Customization (40%) Develop communication campaigns, forms, and events/templates in support of core processes and workflows for units across campus. Support and monitor constituency usage of communication, form, and event tools. Customize the CRM configuration in Slate to meet the unique needs of different offices/departments. Assist in development of Slate data structures, workflows, applications, automations, portals, and related infrastructure to support operational requirements and streamline processes for offices across campus. Build and configure application and form processes in Slate (including infrastructure for supporting materials, recommendations/references, checklists, and other processing needs). Build complex, multi-stage workflows to streamline and automate business processes; assist in implementation of appropriate permission settings and access controls, ensuring data security and maintaining compliance. Create and maintain portals for student, staff, and faculty end users, providing secure and personalized access to relevant information, forms, and applications. Stay up to date with industry best practices and technological advancements, exploring opportunities to leverage new features and functionalities of the Slate system. User Training and Support (30%) Create and maintain comprehensive documentation of system configurations, workflows, and user guides to facilitate knowledge sharing and support users. Develop and deliver training programs and materials to educate users on optimized system usage, new features, and best practices. Develop and implement innovative solutions for managing, maintaining, and sharing documentation, training, and instruction materials; conceptualize, design, and/or develop tools and applications to provide robust and user-friendly support resources. Troubleshoot and diagnose user-reported problems, identify and implement solutions, and triage problems to other ESCRMS process owners or Technolutions support as necessary; guide power users in understanding and troubleshooting problems independently. Develop and manage user assistance processes and tools, ensuring rapid and optimal resolution of requests for assistance while optimizing ESCRMS team bandwidth; manage productivity tools (e.g. Airtable, Slack) for use by Slate constituents across campus. Serve as a subject matter expert in Slate administration; develop, train, and guide Slate users across campus; support individual offices in their day-to-day adoption of Slate functionality. System Administration and Maintenance (20%) Develop tools and practices for auditing data in Slate to maintain data integrity. Develop tools for monitoring user adherence to system requirements and best practices, and for automating alert and mitigation notifications. Investigate and resolve system issues, including errors for imports/exports and integrations between systems, and data discrepancies. Assist Slate users with matching and duplication issues in data imports. Assist in design and implementation of system integrations, developing import/export processes in Slate and ensuring seamless and secure data flow between Slate and other applications. ESCRMS Team Management and Process/Tool Development (10%) Continuously evaluate existing team processes and identify areas for improvement. Develop and implement innovative solutions to enhance team productivity and efficiency; manage team productivity tools and practices (e.g. Airtable, Slack). Conceptualize, design, and build tools and applications to support the team's operations; utilize technical skills to create solutions that optimize team performance and decision-making processes; stay up to date with technological advancements and suggest relevant tools to enhance team collaboration. Prepare requests for operating budget; reconcile expenditures, process financial transactions and audit monthly budget reports. CONTACTS: Frequent interaction with Slate users, program managers, and stakeholders across campus. Occasional collaboration with Enterprise Applications (IS), campus data stewards, VP for Enrollment Management, VP for Planning and Policy, University Communications, and Technolutions staff. Occasional contact with vendors providing consulting or development services. WORKING CONDITIONS/PHYSICAL EFFORT: Majority of work is completed at two-monitor workstation and requires one to work from computer full-time. Remote work may be considered. QUALIFICATIONS: Knowledge, skills & ability: Advanced knowledge of relational database (CRM) configuration and management. Strong analytical, research, critical thinking, and creative problem-solving skills, including the ability to identify, analyze, and resolve complex problems. Strong attention to detail and demonstrated ability to audit data, map processes, and organize/synthesize information from disparate sources. Demonstrated ability to balance multiple projects and tasks and to adapt in a fast-paced, ever-changing environment. Demonstrated ability to learn new systems, procedures, and processes quickly and independently. Excellent interpersonal and communication skills, and the ability to build and maintain strong relationships with Slate users and teams across campus. Demonstrated ability to create system/process documentation, develop training materials/plans, and train users. Proficiency in Microsoft suite of products. Knowledge of student information systems (SIS) preferred. Thorough understanding of FERPA and compliance; demonstrated ability to handle highly confidential information. EDUCATION & EXPERIENCE: Bachelor's degree required. Prior higher education experience preferred. 3-5 years of experience working in CRM/relational database systems required. Experience in reporting, UX/UI design, and/or web development preferred. WORK HOURS: Full-time; Non-exempt Monday-Friday 8:30AM-5:00pm PAY STRUCTURE: Pay Grade 6 (Hiring range $47,154 to $62,483 annually)

Drug Hunter is a B2B subscription knowledge base for biotech/pharma R&D scientists that empowers them to discover the medicines of the future. We’re proud to support teams at 200+ of the world’s leading biotech and pharma companies. Our team is seeking an outstanding Head of Product Management who desires an exciting career challenge building the knowledge platform revolutionizing drug discovery. Our mission is to accelerate innovation in the life sciences by connecting R&D teams with the insights they need to make better, faster decisions. Working closely with a broad stakeholder group and initially reporting to the CEO, you will own the full Drug Hunter Web, Mobile, and Database product lines and supporting platforms. Ideal candidates possess big-picture vision yet the drive and attention to detail to make that vision a reality. You must enjoy spending time with customers and evangelizing their needs. You balance strategic thinking with outstanding execution – holding yourself and the team accountable to delivering successful outcomes. Requirements Primary Responsibilities: Develop strategies and execute plans to drive user engagement, customer acquisition and retention. Operate as a player coach; build, lead, and grow a small team of high-output Product Managers and Designers. Analyze, determine and prioritize target customer, end-user, and internal stakeholder needs. Define and communicate product strategies, goals, and roadmaps aligned with company objectives, supported by business analysis, market research, and customer data. Collaborate with cross-functional stakeholders to build momentum and alignment, and shepherd product concepts through execution, validation and adoption. Ensure appropriate customer research, usability testing and rapid prototyping. Document, validate, prioritize and guide product execution within an Agile development environment. Coordinate go-to-market and post-launch activities. Gather customer feedback to validate that the product meets stated metrics. Prioritize and deliver necessary enhancements. Required Experience and Qualifications: 8+ years in technology product management, with at least 5 years expertise managing consumer, media and/or data products. 3+ years building and managing teams of independent-contributor Product Managers. A Bachelor's degree or equivalent is required. An MBA or advanced degree is desired. Proven track record of full responsibility through the product lifecycle in a fast-paced, start-up/scale-up environment. Has been hands-on shipping highly successful products. Desired, not required (but must be passionate to learn): Experience building products for biotech or pharma audiences and/or background in medicinal chemistry or health sciences. Demonstrable Skills: Leadership. Takes responsibility from inception to outcomes. Determines needs, aligns priorities, delivers to market, measures outcomes, and seeks to build upon success. Customer focused. Deeply understands the market and unmet needs. Loves to create and deliver outstanding products that delight customers and passionate for constant innovation. Highly collaborative. Builds trust and strong cross-functional relationships at all levels, influences without formal authority, pushes back when appropriate, earns respect, and respects the contributions of others. Excellent communicator. Articulates the product strategy and roadmap, structures the problem at hand, experienced and comfortable gaining alignment and in presenting to senior executives. Strategic thinker. Understands business objectives and converts them into clear product plans, follows through with execution. Analytic and results orientated. Uses hard data to assess opportunities, metrics driven, ruthless in prioritization, overcomes obstacles to drive business outcomes. Driven and motivates others. Takes initiative, sets context, identifies options and paths forward, drives for clarity, relentless, hard-working, self-accountable. Understands technology and keeps current with the latest trends. Works with implementation teams to adapt to technical constraints without compromising end-user solutions. Comfortable with ambiguity and challenge. Thrives in a fast-paced environment, concurrently manages multiple initiatives, and remains optimistic. Benefits Drug Hunter takes a market-based approach to pay. The candidate's starting pay will be determined based on job-related skills, experience, qualifications, interview performance, and work location. Total Compensation includes the following: Competitive salary, variable compensation, and equity Broad range of medical, dental, vision, and life insurance plans for employees and their dependents Supplemental insurance including disability, cancer, and critical illness Paid parental leave and childcare FSA plan 401(k) + employer match Home office set up stipend for remote employees Learning and development support Generous and flexible vacation We are an equal opportunity employer, which means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance. Please be aware that Drug Hunter will never request personal information, payment, or sensitive details outside of iSolved or via email. All official communications will come from an @drughunter.com email address or from an approved vendor alias.