Cupertino Customer Service - Customer Facing Job Listings

ASL (American Sign Language) Interpreter63852319414531120

Workable

ASL (American Sign Language) Interpreter

Hanna Interpreting Services LLC is a language service provider that connects bilingual and multilingual individuals with potential opportunities to serve as a freelance interpreter or translator. Our mission is to bridge the communication gap for those in need through excellent and compassionate language services. Hanna is Urgently hiring ASL (American Sign Language ) interpreters to operate as freelance interpreters in a 1099 Independent Contractor role. As an interpreter, you make a positive contribution to society in support of language access for everyone, regardless of their proficiency with the English language. As an independent contractor, you act as your own boss, set your availability, and accept appointments based on your schedule. Appointments are typically during business hours Monday - Friday, 8 am - 5 pm. Appointments are not guaranteed and are offered based on need. Interpreters start at $35 - $45 per hour, depending on the availability, experience, and demand of the language Requirements How to Qualify: Exhibit proficiency in ASL (American Sign Language) Be willing to complete ASL (American Sign Language) assessment by as Certified ASL Professional (exceptions can be made with proven work history and certifications). Complete all required documents in a timely manner. Flexibility to work in different settings and adapt to various work environments. Must be located in and authorized to work in the US (We do not offer visa sponsorship). High School Diploma or equivalent How to Apply: Submit your application. Tell us about your experience interpreting in a professional or volunteer capacity. Our Talent Acquisition team will connect with you to schedule a preliminary interview. If you meet the baseline requirements, you’ll complete a skills assessment and background check. Qualified interpreters will be invited to complete the onboarding process to join the linguist network. About Hanna Hanna is a woman- and minority-owned business committed to providing efficient and comprehensive language services. The company started in 2010 as a humble passion project and has grown to serve 1.1M clients in 250+ languages and has sponsored countless outreach events to serve the local community. We are an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, gender, gender identity, pregnancy, sexual orientation, age, national origin, ancestry, marital status, domestic partner status, veteran status, or physical or mental disability Benefits Flexible Schedule

Dublin, CA 94568, USA

$35-45/hour

Server at Japanese Restaurant in San Mateo + Tip63851604056195121

Workable

Server at Japanese Restaurant in San Mateo + Tip

We are looking for servers at our Hillsdale San Mateo location. Pay Scale: From $17.95~$19.95 + Tips Server: $17.95/h + TIP Lead Server: $19.95/h + TIP Requirements We are looking for someone who able to communicate in English loves food and people handles high-pressure situations well is a team player efficient in a fast-paced, food service environment can lift up to 50 lbs able to work various shifts per week and be available on weekdays and weekends Benefits and vacation eligibility are based on the number of hours worked. Benefits flexible scheduling career growth potential free or discounted shift meal 401K plan We value our employees’ time and efforts. Our commitment to your success is enhanced by our competitive salary and an extensive benefits package including medical, dental and vision benefits, 401K plan and future growth opportunities within the company. Plus, we work to maintain the best possible environment for our employees, where people can learn and grow with the company.

San Mateo, CA, USA

$17-19/hour

Implementation Specialist (SaaS Healthcare)63850903972865122

Workable

Implementation Specialist (SaaS Healthcare)

Dossier is a fast-growing SaaS Healthcare software company looking to solve the inefficiencies in maintaining employee competencies for health systems and hospitals. We are looking for a bright and passionate Implementation Specialist to play a pivotal role in the growth of our company. This role is responsible for the end-to-end process of customer implementation projects, from onboarding, system configuration, to successfully leading the project through the Go-Live phase. The Implementation Specialist collaborates with internal and external cross-functional teams, engages with customers, and leverages technical and project management skills to drive successful outcomes. Requirements Job Responsibilities Take ownership of customer implementation projects from Kick-Off to Go-Live, ensuring all tasks are executed efficiently, timelines are met, project goals are achieved, and expectations are exceeded Create and maintain comprehensive project documentation, including project plans, status reports, and user guides, to ensure transparency and knowledge sharing Collaborate with customers to understand their specific requirements and objectives, translating them into appropriate product configurations Train customers on the use of the software, including best practices and workflow optimization Establish and maintain strong and effective relationships with customers, serving as the main point of contact throughout the implementation process Coordinate collaboratively with internal teams to meet project milestones Ensure a smooth transition from implementation to Customer Success Qualifications Bachelor's degree 2+ years software implementation experience Experience in a healthcare setting definitely a PLUS Skills Project Management Critical thinking and problem-solving Strong time management and organization Excellent verbal and written communication Empathy Customer Service mindset and focus Curiosity and self-motivation Confidence and resilience Benefits We are expanding rapidly in the US and you get the chance to start at the ground floor helping us scale! How fun is THAT?!?! 401(k), Unlimited PTO, Health Insurance and.... 100% remote! You can work from ANYWHERE! Salary Range: $50,000-$60,000 per year

Palo Alto, CA, USA

$50,000-60,000/year

Workable

Spanish Interpreter

Hanna Interpreting Services LLC is a language service provider that connects bilingual and multilingual individuals with potential opportunities to serve as a freelance interpreter or translator. Our mission is to bridge the communication gap for those in need through excellent and compassionate language services. Hanna is seeking bilingual and multilingual individuals to operate as freelance interpreters in a 1099 Independent Contractor role. As an interpreter, you make a positive contribution to society in support of language access for everyone, regardless of their proficiency with the English language. As an independent contractor, you act as your own boss, set your availability, and accept appointments based on your schedule. Appointments are available Monday - Friday, 8 am - 5 pm. Appointments are not guaranteed and are offered based on need. Interpreters start at $25 - $30 per hour, depending on the availability, experience, and demand of the language Requirements How to Qualify: Fluency in English and target language with a comprehensive understanding of idiomatic speech and cultural patterns. Previous interpreting experience, preferably in medical, legal, or educational settings. Demonstrated professionalism, punctuality, and adaptability in the workplace. Ability to work independently and as part of a team. Strong communication, analytical, and problem-solving skills. Ability to operate basic communication Flexibility to work in different settings and adapt to various work environments. Must be located in and authorized to work in the US (We do not offer visa sponsorship). High School Diploma or equivalent; or certification in interpreting or related fields. How to Apply: Submit your application. Tell us about your experience interpreting in a professional or volunteer capacity. Our Talent Acquisition team will connect with you to schedule a preliminary interview. If you meet the baseline requirements, you’ll complete a skills assessment and background check. Qualified interpreters will be invited to complete the onboarding process to join the linguist network. About Hanna Hanna is a woman- and minority-owned business committed to providing efficient and comprehensive language services. The company started in 2010 as a humble passion project and has grown to serve 1.1M clients in 250+ languages and has sponsored countless outreach events to serve the local community. We are an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, gender, gender identity, pregnancy, sexual orientation, age, national origin, ancestry, marital status, domestic partner status, veteran status, or physical or mental disability Benefits Flexible Schedule

Livermore, CA, USA

$25-30/hour

Tennis Coach & Fitness Professional63848560075265124

Workable

Tennis Coach & Fitness Professional

Mountain View Tennis is seeking a passionate, hard-working, and organized tennis and fitness professional who is ready to join a dynamic team. MV Tennis professionals use the Rally Progression Method (an engaged, partner-based method of instructing tennis) as well as dynamic level tracking to assist customers with personal development. Our tennis company embraces successful concepts commonly seen in the boutique fitness industry including: one focused training methodology continuous customer feedback with technology social connection (specifically building community at public parks) This unique tennis opportunity is ideal not only for those beginning a new career in the racquet sports industry, but for recent graduates looking for practical field experience to pursue future careers in information systems, marketing and graphic arts, business administration, and public affairs (parks and green space). All coaches must become fluent in digital platforms for messaging, task management, and customer relationship management. Requirements Interested candidates should be avid tennis players with at least five years of formal learning as a player and preferably a competitive background. Qualifying experience may include: Participation in junior tournaments (USTA or foreign rankings) or Participation in adult tournaments (USTA or foreign rankings) or Participation in any level of college tennis. Note that skilled players lacking an extensive competitive background may compensate with technical skills from other sports and fitness disciplines. All tennis enthusiasts are welcome to apply! In addition to on-court coaching, all candidates must be willing to (1) embrace an active off-court customer service role and (2) learn a suite of mobile and desktop applications to complete daily tasks. All coaches are required to: Work off-court on customer service and support Learn tennis-specific technical skills such as racquet stringing Complete daily facility maintenance tasks such as court upkeep, storage, inventory, and clubhouse cleaning Master a minimum of five core apps to complete daily work including Benefits The starting base rate for qualified candidates is $26 per hour. The approximate effective rate is $30 per hour for a first-year, full-time coach, which includes benefits, commissions, and quarterly bonuses. Part-time and full-time employment options include: Student 10+ | 10-19 hours | Partial Quarterly Bonus Part-time 20+ | 20-29 hours | Partial Quarterly, PTO, Promotion Full-time 30+ | 30-40 hours | Full Quarterly, PTO, Health, Rapid Promotion, Leadership Track Annual Income ranges*: Level 3 Coach: 52-64K Level 4 Coordinator: 59-71k Level 5 Supervisor: 68-82k *range estimates are based on 50 working weeks at 36-40 work hours per week New coaches will qualify for the full benefits and quarterly bonuses below after completing the required 90-day training period: Paid Time Off (PTO) Group Medical Plan or Health Stipend Full Quarterly Performance Bonus Relocation Package (financial assistance for qualified out-of-region candidates)

Mountain View, CA, USA

$26/hour

Customer Support Rider Operations63847588719235125

Workable

Customer Support Rider Operations

Location: Foster City, CA, United States Work environment: In-person Expected pay amount: 29.00 USD Per Hour Schedule: Multiple shifts/schedules Assignment length: 6 month rolling contract with no end date Commitment: This is a full-time, 6-month ongoing contract position. It will be onsite and available to candidates local to the Foster City, CA area. Job description JHCareers and partners are helping an on-demand, autonomous ride-hailing company hire Customer Support - Rider Operations to ensure the success of all customer interactions with its robo-taxi service. You will be the human partner to the robot AI, providing an amazing support experience to customers. In preparation for a commercial launch, the company is growing its team to support the challenging delivery of traditional customer service with specialized real-time rider support during customer rides. We are seeking an experienced individual that will excel in a fast-paced, dynamic environment to help evolve the foundation for future rider operations. As Customer Support - Rider Operations, you will serve as the real-time, human point of contact for riders; including providing ride information, troubleshooting issues, and assisting the rider on next steps in the event of a service disruption or emergency. Beyond expertise in customer service execution, this role requires exceptional empathy, patience, and a relationship-oriented mindset. Additionally, you will have the unique opportunity to drive development of new operational processes and tools for scale. You will have a voice in creating new products and services that allow you and your fellow agents to understand what is happening in and around the company's vehicles. Available Shifts: Mon. - Fri.: 5:30PM - 2:00AM Tues. - Sat.: 7:00AM - 3:30PM Weds. - Sun.: 7:00AM - 3:30PM Mon. - Fri.: 3:30PM - 11:00PM As Customer Support - Rider Operations, you will: Provide live rider support before, during and after missions through a variety of support channels. Collaborate with cross-functional teams to provide live assistance to Riders and escalate issues to be further investigated. Become a knowledge expert on tools related to RiderOps and utilize these tools to resolve customer interactions. Assist with testing and data collection. Work closely with Fleet Operations, Product, Software, and User Experience to improve operational processes and tools based on observed customer needs. Uphold a safety-centric, inclusive, and open-communication culture. Requirements 3+ years of experience in customer service/call center roles, involving both phone and written (e.g. email/chat) support Committed to providing a white-glove customer experience Proven ability to successfully de-escalate customer issues and problem-solve in real-time Exceptional communication skills, including the ability to clearly and concisely communicate in speech and writing, as well as listen to and interpret customer needs Experience working in a cross-functional team with the ability to adapt and drive progress against goals in ambiguous, changing environments Positive attitude, proactive/growth mindset and resourcefulness Willingness to work flexible shift hours and locations Preferred Skills: 3+ years' experience in high-stress situations, applying knowledge of de-escalation techniques Experience as an Instructor or Lead within a customer-facing team, or equivalent management/leadership experience Proficiency in multiple customer support and collaboration tools Basic understanding of data analysis to help build out and analyze metrics Basic QA testing experience Benefits Pre-tax commuter benefits Employer Subsidized healthcare benefits Flexible Spending Account for healthcare-related costs Employer covers all costs for short and long term disability and life insurance 401k package

Foster City, CA, USA

$29/hour

Workable

Vietnamese Interpreter

Hanna Interpreting Services LLC is a language service provider that connects bilingual and multilingual individuals with potential opportunities to serve as a freelance interpreter or translator. Our mission is to bridge the communication gap for those in need through excellent and compassionate language services. Hanna is seeking bilingual and multilingual individuals to operate as freelance interpreters in a 1099 Independent Contractor role. As an interpreter, you make a positive contribution to society in support of language access for everyone, regardless of their proficiency with the English language. As an independent contractor, you act as your own boss, set your availability, and accept appointments based on your schedule. Appointments are available Monday - Friday, 8 am - 5 pm. Appointments are not guaranteed and are offered based on need. Interpreters start at $25 - $30 per hour, depending on the availability, experience, and demand of the language Requirements How to Qualify: Fluency in English and target language with a comprehensive understanding of idiomatic speech and cultural patterns. Previous interpreting experience, preferably in medical, legal, or educational settings. Demonstrated professionalism, punctuality, and adaptability in the workplace. Ability to work independently and as part of a team. Strong communication, analytical, and problem-solving skills. Ability to operate basic communication Flexibility to work in different settings and adapt to various work environments. Must be located in and authorized to work in the US (We do not offer visa sponsorship). High School Diploma or equivalent; or certification in interpreting or related fields. How to Apply: Submit your application. Tell us about your experience interpreting in a professional or volunteer capacity. Our Recruitment team will connect with you to schedule a preliminary interview. If you meet the baseline requirements, you’ll complete a skills assessment and background check. Qualified interpreters will be invited to complete the onboarding process to join the linguist network. About Hanna Hanna is a woman- and minority-owned business committed to providing efficient and comprehensive language services. The company started in 2010 as a humble passion project and has grown to serve 1.1M clients in 250+ languages and has sponsored countless outreach events to serve the local community. We are an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, gender, gender identity, pregnancy, sexual orientation, age, national origin, ancestry, marital status, domestic partner status, veteran status, or physical or mental disability Benefits Flexible Schedule

San Jose, CA, USA

$25-30/hour