Negotiable Salary
Jobgether
Iowa, USA
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Field Technician in Iowa (USA). This role offers an exciting opportunity to provide on-site technical support for life-saving medical devices and software solutions. You will work directly with healthcare and emergency service providers, ensuring equipment is deployed, maintained, and functioning optimally. The position requires troubleshooting technical issues, performing preventive maintenance, and implementing software upgrades while maintaining excellent customer service standards. You will collaborate with regional managers and technical support teams to resolve challenges, optimize device performance, and support product training initiatives. The role combines technical expertise, hands-on problem solving, and extensive travel, providing a dynamic and impactful work environment. Accountabilities: Deliver on-site product support, troubleshooting, preventive maintenance, and software upgrades for customer accounts. Assist customers in the proper application and use of equipment. Escalate technical issues to regional management as needed. Document all service and support activities in collaboration with technical support teams. Maintain customer-specific information and report on status monthly. Secure and manage test equipment, complying with calibration and rotation schedules. Participate in customer meetings with service management to address concerns and develop action plans. Complete annual product training to maintain proficiency. Requirements Technical degree (minimum 2 years) or equivalent work experience. Prior experience interfacing with external customers is preferred. Valid driver’s license and credit card in good standing for travel-related expenses. Excellent verbal and written communication skills. Ability to work independently and collaboratively within a team. Strong organizational skills and proficiency with computers and Microsoft Office. Willingness and ability to travel up to 90% of the time. Physical capability to perform tasks including standing, walking, lifting, carrying, pushing, pulling, and repetitive motions under various environmental conditions. Benefits Competitive salary and performance-based incentives. Comprehensive medical, dental, and vision coverage. Paid time off and holiday benefits. Travel and expense reimbursement. Opportunities for professional development and product training. Supportive and collaborative work environment with a strong culture of innovation. Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching. When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly. 🔍 Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience, and achievements. 📊 It compares your profile to the job’s core requirements and past success factors to determine your match score. 🎯 Based on this analysis, we automatically shortlist the 3 candidates with the highest match to the role. 🧠 When necessary, our human team may perform an additional manual review to ensure no strong profile is missed. The process is transparent, skills-based, and free of bias — focusing solely on your fit for the role. Once the shortlist is completed, we share it directly with the company that owns the job opening. The final decision and next steps (such as interviews or additional assessments) are then made by their internal hiring team. Thank you for your interest! #LI-CL1