Customer Service Representative (Spanish speaker) - Chicago, Part-Time,

Join Our Team of Exceptional Customer Success Representatives! We are one of California’s highest rated kitchen and bath remodeling companies seeking passionate and talented individuals with exceptional customer service skills to join our team. As a family and Veteran owned business we aim to treat our team members and customers alike, as family. Our business was founded on a world class culture where your work and life balance are both supported by a team of like minded, exceptional people. If you thrive in a fast-paced environment and have a genuine desire to make a difference in people's lives, then this opportunity is for you! This open position is part time 4:30-7pm shift during weekdays with open opportunities during the day on weekends as well. Responsibilities: -Answer incoming calls from potential and existing customers -Provide information about our remodeling services and products -Qualify prospects and identify customer needs -Schedule appointments for in-home consultations -Handle customer inquiries professionally and promptly -Build strong relationships with customers and maintain a positive company image -Collaborate with your fellow team members to improve customer service Requirements: -Patience and empathy -A personality where your smile can be heard through the phone -The ability to inject positive energy with all those around you -Strong customer service orientation -Excellent listening skills -Proficiency in computer skills including Google Suite -Ability to work independently and as part of a team -Ability to handle multiple tasks simultaneously and prioritize effectively -Ability to remain calm and professional under pressure -Reliable method of transportation to our Oakland office Opportunity Hourly at $18-20 per hour depending on experience Part time positions are available Opportunity to work with a talented team of professionals Chance to make a positive impact on the lives of our customers If this sounds like you, we'd love to hear from you! **Please respond to this post with your resume and a written description of why you feel you’re the perfect person for this opportunity. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. CA LIC 1046117

**This is a hybrid position. Work from home status is only granted if criteria is met, and upon completion of 2 weeks (minimum) of in-office onboarding/training.** Who is Centah? Acquired by Financeit in 2017, Centah is a lead and workflow management company that allows some of North America’s largest home improvement businesses to distribute and manage leads, powering over $3 billion in annual sales. One of the driving forces behind Centah’s industry-leading platform is a full-service contact center in Fort Lauderdale, Florida, that specializes in inbound and outbound support for the home improvement industry. Centah’s Call & Contact Centers become the main point of contact for the customer, ensuring expectations are met and managed throughout the lifespan of the project. About the role: We are looking for an enthusiastic and self-motivated Customer Service Representative to join our team. As a Customer Service Representative, you must be able to work in a fast paced environment, be flexible with an aptitude for learning, understanding, and conveying information. You will also be responsible for treating every customer with the utmost courtesy while maintaining a positive outlook on every call. Excellent communication skills are vital for this role, along with enjoying assisting customers in a friendly and respectful manner. Responsibilities: Answer incoming calls and respond to customer’s requests Ability to work in a fast paced environment. Book appointments for members with a high degree of data accuracy Maintain excellent written and verbal communication skills on a consistent basis Identify and escalate issues to supervisors Responsible for adapting to fast changing guidelines with customers Informs clients by explaining procedures; answering questions; providing information Maintains and improves quality results by adhering to standards and guidelines Requirements General Requirements: High school graduate or G.E.D. Minimum of one year experience in an inbound/outbound call center or retail environment is preferred Excellent oral and written communication skills Ability to multitask in speaking on the phone, using the computer and keyboard simultaneously Ability to type at least 25 words per minute is preferred Experience in providing exceptional customer service and maintaining established quality requirements Must be able to pass a background check Performance Requirements (**MUST READ**): Average Talk Time: Less than 4 minutes per call while resolving customer issues. Call Conversion Ratio: Require a 60%+ lead to call ratio. Disposition Calls Processed: Demand proof of handling 80+ calls per shift with accurate disposition coding and in a timely manner. Attendance: Require a 98%+ attendance record over 6+ months, with little to no unexcused absences. QA Score: Must consistently achieve 90%+ quality assurance scores on call evaluations monthly. Average Hold Time: Must have maintained average hold times of less than 60 seconds per call, this is a high call volume environment. Calls Handled per Hour: Demand experience processing 10+ calls per hour with accurate dispositions, note and escalations. Breaks/ Lunches: adherence to scheduled breaks and lunches: two 15 minutes breaks, one 30 minute lunch. Error-Free Documentation: Must demonstrate 99%+ accuracy in call processing and CRM updates. All notes will be reviewed. Benefits Opportunity to continue working from home in our post-pandemic workplace Retention bonus at both the 6 month and 1 year mark Eligible for Medical, Dental, and Vision after 60 days of continuous employment $15,000 Life Insurance (Company Paid) 401K plan eligibility after 1 year of service w/company match of up to 4% Paid Time Off - Earn 10 days per year after 90-day probationary period Monthly Incentive Bonus Plan (up to $300) Weekly/monthly gift card drawings/contests for meeting goals Career learning and development programs Casual dress code Salary: $14.50/hour Financeit is an equal opportunity employer. Accommodations are available on request for candidates taking part in all aspects of the selection process. Next steps: If what you just read excites you, we’d like to hear from you! Please submit your application and we’ll contact you if you become selected for a phone interview.

Click Here To Apply Who Are We? Woodlands Market is a leader in gourmet retailing, service and innovation in the grocery industry. We are a flourishing Marin County-based employer who believes in supporting our community in many ways. One of these ways is to employ talented individuals from within our communities and surrounding areas. We currently operate grocery stores in Kentfield, Tiburon and San Francisco. We also operate a Pet Shop in San Francisco as well as an off-site kitchen in San Rafael. We engage approximately 330 individuals on staff, many of whom have come to us with an in-depth knowledge of the specialty food industry. These members of our extended Woodlands family and their commitment to community, food, service and to each other are what set us apart from other grocery stores. Who Are We Looking For? At Woodlands Market, we are delighted to be able to share our passion for food and fresh produce with our customers. If you thrive in a fast paced environment, and are looking to continue your career alongside an awesome team, then join the family! Benefits of working at Woodlands Market include: •Competitive wages •Comprehensive Health/Dental/Vision Insurance* •Full-time employees receive a generous benefits package including Health/Dental/Vision Insurance, 401(k), paid vacation and paid holidays •Holiday premium pay for time worked on recognized holidays •20% store discount , 50% shift meal discount* •$40 subsidy towards non-slip shoes every 90 days. •Awesome, team-oriented environment •Opportunities for growth and development *Must meet minimum hours for some benefits/max lunch discount $6.00 Click Here To Apply Tags: cashier, retail, grocery, customer service, deli, restaurant, cook, checker, clerk

The receiver is responsible for filling all requisitions completely. Proper receiving of all incoming deliveries. Proper stock rotation of all products. Pay Rate: $19.00 per hour. This role is considered entry-level. Responsibilities include: Fill all requisitions properly and in a timely fashion Follow proper receiving guidelines for all incoming deliveries Inform supervision of any shortages on deliveries and requisitions Keep area neat and orderly, products properly labeled, dated and rotated - Coolers clean and organized Bundle cardboard boxes Take out garbage Keep area clean and organized Check beer kegs and soda All incoming deliveries should be: temperature checked, visually inspected, weighed/counted and each and every box open and inspected. Quality check (taste) all melons and fruits All other job duties as assigned by management. Requirements Must be authorized to work in the USA. We use E-Verify. Dependable High volume experience Previous issuing receiving experience Grocery or Restaurant experience Benefits Time Off & Retirement Paid Time Off 401(k) with company match up to 3% Value Sharing (Profit sharing) Holiday Bonus Paid Parental Leave Health & Wellness: Comprehensive health, vision, and dental insurance HSA and FSA enrollment options Short- & Long-Term Disability options Life Insurance: Basic coverage equivalent to annual income, with voluntary options for additional coverage Long-Term Care options: Coverage up to 50% of annual income Accident and Critical Illness Insurance EAP (Employee Assistance Program) Pet Insurance through MetLife Employee Perks: Free workout privileges Employee discounts in the Pro Shop, Spa & Salon services and in the Market Parking and transit benefits (pre-tax deduction) Access to Tickets at Work discounts Tuition reimbursement Diversity, Inclusion, and Belonging Matters: East Bank Club commits to a culture of inclusion and belonging characterized by connection across our similarities and differences. We honor the dignity of all employees by enabling each to reach their fullest potential and, by doing so, better serve our members. We serve a diverse group of members and recognize the importance of diversity and inclusion in enriching the employee and member experience required to support our mission. EBC is committed to attracting, retaining, and developing employees with varying identities and backgrounds. East Bank Club is an Equal Opportunity Employer and drug/smoke-free workplace.

Click Here To Apply Who Are We? Woodlands Market is a leader in gourmet retailing, service and innovation in the grocery industry. We are a flourishing Marin County-based employer who believes in supporting our community in many ways. One of these ways is to employ talented individuals from within our communities and surrounding areas. We currently operate grocery stores in Kentfield, Tiburon and San Francisco. We also operate a Pet Shop in San Francisco as well as an off-site kitchen in San Rafael. We engage approximately 330 individuals on staff, many of whom have come to us with an in-depth knowledge of the specialty food industry. These members of our extended Woodlands family and their commitment to community, food, service and to each other are what set us apart from other grocery stores. Who Are We Looking For? At Woodlands Market, we are delighted to be able to share our passion for food and fresh produce with our customers. If you thrive in a fast paced environment, and are looking to continue your career alongside an awesome team, then join the family! Benefits of working at Woodlands Market include: •Competitive wages •Comprehensive Health/Dental/Vision Insurance* •Full-time employees receive a generous benefits package including Health/Dental/Vision Insurance, 401(k), paid vacation and paid holidays •Holiday premium pay for time worked on recognized holidays •20% store discount , 50% shift meal discount* •$50 subsidy towards non-slip shoes every 6 months. •Awesome, team-oriented environment •Opportunities for growth and development *Must meet minimum hours for some benefits/max lunch discount $6.00 Click Here To Apply Tags: cashier, retail, grocery, customer service, deli, restaurant, cook, checker, clerk

About Circles Culture:   The Circles culture is an inclusive environment that encourages self-expression and individuality. Creating a space for open communication, respect, and job development empowers our employees to pursue their career goals and advance personally and professionally. Circles prioritizes the wellbeing of our employees so that our consumers experience that same level of care.   Position Overview:   Circles is seeking individuals who are truly passionate about hospitality. This position is tailor-made for those who thrive on interacting with others and delivering exceptional customer service. Join our Greet Hub team, conveniently situated at our client's stunning office space in the Tyson's Corner area. We highly encourage polished, sociable, well-organized, and tech-savvy individuals who can provide top-notch customer service and genuinely embrace the hospitality culture to apply! If you like everything about working in hotels and hospitality except the hours, this is the perfect role for you!   *This position is eligible for a sign-on bonus of $1000.00 after successful completion of 90-days of employment!* We are currently seeking an individual who is interested and available Monday through Friday from 5:30am - 2:00pm M-F, no nights or weekends! Must have your own reliable vehicle to report to your scheduled shift at 5:30AM. Compensation is hourly, starting at $19 per hour. Requirements Job Responsibilities:    Have a true passion for helping people through the services we provide and making a positive difference in the lives of the people you interact with day to day. You will perform services such as:  Provide uncompromising service to employees by arranging personal and convenience services;  Issue facility access cards to employees, assist with scheduling meeting rooms, assist administration or other departments on various tasks;  Perform general information research on products and services;  Research and assist with personal travel, gift recommendations, event planning, household service requests;  Assist with booking travel services including car and hotel suggestions and make reservations;  Assist with coordinating relationships with local vendors to promote additional onsite services for employees such as, dry cleaning, auto detailing and massage therapy;  Hit monthly targeted goals assigned by the manager;  Accountable for entering all documented data daily in the Circles record tracking system  Promote meaningful relationships through engaging and informed conversation with employees via face-to-face interaction, phone, and email;  Maintain a general understanding of events occurring in the building and local area;  Respond to employee requests in a professional, courteous, and timely manner, without exception;  Collaborate on innovative ideas and initiatives with team members and your manager;  Able to adapt to schedule changes as needed to ensure appropriate staffing of desk;  Consistently provide best in class customer service in a fast paced, structured environment;  Handling facilities requests;  Greeting vendors/employees;  Helping with set-up and breakdown of event registration tables;  Ordering/delivering personal celebratory catering; and  Ensuring common space cleanliness.  Requirements  Manage and prioritize multiple tasks daily  Must have 2-3 years of hospitality or related experience  Excellent written and oral communication skills  Ability to adhere to schedule  Active listening  Desire for continuous learning  Flexibility to adapt to changing tasks/priorities  Reliable transportation  Proficient in Microsoft Word and PowerPoint    Benefits Medical, dental, vision insurance starting the first day of the month after hire Long-term and short-term disability insurance paid for by Circles 401k with match Life insurance paid for by Circles Generous PTO policy - Accrue up to 15 days during your first year Paid holidays One paid day off per year to volunteer Access to discount programs Four-week paid sabbatical every five years HSA/FSA account eligibility Access to Employee Assistance Program Access to Employee Benefit Resource Groups that provide ongoing learning and mentorship opportunities