Office Administrative Assistant / Secretary / Dispatcher

SUMMARY: As part of our Automotive B2B Service Team, the Automotive Shop Management System (SMS) Specialist & Trainer plays a critical role in delivering technical expertise and customer training on our Shop Management Systems and related SaaS products. The ideal candidate is a knowledgeable and motivated professional who brings together technical automotive expertise, product support skills, and customer training abilities. This position supports repair facilities by providing remote onboarding, in-depth training, product demonstrations, troubleshooting assistance, and continuous feedback collection to improve SMS solutions. ESSENTIAL DUTIES AND RESPONSIBILITIES Include the following. Other duties may be assigned: • Serve as a Subject Matter Expert (SME) for our Shop Management System (SMS) and Point-of-Sale platforms. • Conduct remote product training and onboarding for customers. • Provide technical support and customer assistance via phone, email, and web. • Translate customer feedback into actionable product improvements. • Troubleshoot technical issues, including software, API integrations, and cloud-based environments. • Support development teams by writing business requirements and use cases for SMS enhancements. • Deliver engaging presentations and product demonstrations. • Collaborate with cross-functional teams, including marketing and product development, to enhance customer experience. • Assist with the development and testing of mobile features like VIN scanning and customer interfaces. • Represent professionalism and distinguished customer service. QUALIFICATIONS: • 5+ years of experience working with Shop Management Systems or automotive SaaS platforms. • Experience in training or educating customers in a remote settings. • Familiarity with SMS platforms such as ShopMonkey, VIP, R.O. Writer, MotoSHOP, ALLDATA, Mitchell1, or equivalent. • Experience working with APIs, cloud tools, and SaaS ecosystems. • Strong troubleshooting and analytical skills. • Exceptional written and verbal communication skills. • Experience working in customer support or call center environments is a plus. • Automotive industry background preferred.

The purpose of the Customer Service Representative (CSR) is to meet or exceed the customer’s expectations by assessing our customer’s needs, assigning priorities, and triaging the information to the appropriate resources. (Customers may include patients, medical professionals, and family members.) The CSR will be able to function in a multidisciplinary team to provide information about the services that are offered by Patient Services. Act as first point of contact with patients by carefully evaluating the purpose of the call, carefully assessing their purpose, prioritizing their handling, and triaging the calls if indicated. Maintain information regarding Patient Services initiatives and explain them to our customers when appropriate. Enroll new customers to Patient Services. Record activities in the patient database and follow up to secure services (such as product training, mailing of promotional materials, etc.) for our customers by contacting physician’s offices, pharmacies, and other external entities to ensure patient’s needs are being met. Complete various special projects as required Requirements Previous work experience in Specialty Pharmacy or Customer Service Professional level skills in computer use, including but not limited to Microsoft Office, email, web-based applications and key boarding skills Experience working with people in situations that are high-pressure and time-sensitive (either telephone or face-to-face), and that involve solving problems, making decisions, using excellent judgment and “customer service” skills. This can be obtained through a combination of work experience and post high school education, and need not be obtained in a traditional “customer service” setting Strong ability to multi-task and strong time management skills Ability to function in a high-volume, fast-paced environment Dependable and strong work ethic Ability to accept and implement feedback and coaching Specific type of experience preferred: Experience working with databases (CRM preferable) or a tracking system; Salesforce CRM experience Experience working in a health care/pharmaceutical industry environment Understanding of challenges associated with patients’ medical condition Benefits Supportive, progressive, fast-paced environment Competitive pay structure Matching 401(k) with immediate vesting Medical, dental, vision, life, & short-term disability insurance Why Choose AssistRx: Competitive Compensation: 19.00-21.00 per hour starting pay rate Earn a “Success Bonus” up to $1,500: for qualified employees within your first 5 months of employment. Preloaded PTO: 100 hours (12.5 days) PTO upon employment, increasing to 140 hours (17.5 days) upon anniversary. Tenure vacation bonus: $1,000 upon 3-year anniversary and $2,500 upon 5-year anniversary. Impactful Work: Join a team that is at the forefront of revolutionizing healthcare by improving patient access to essential medications. Flexible Culture: Many associates earn the opportunity to work from home after 120 days. Enjoy a flexible and inclusive work culture that values work-life balance and diverse perspectives. Career Growth: We prioritize a “promote from within mentality”. We invest in our employees' growth and development via our Advance Gold program, offering opportunities to expand skill sets and advance within the organization. Innovation: Contribute to the development of groundbreaking solutions that address complex challenges in the healthcare industry. Collaborative Environment: Work alongside talented professionals who are dedicated to collaboration, learning, and pushing the boundaries of what's possible. Tell your friends about us! If hired, receive a $750 referral bonus! Impactful Work: Join a team that is at the forefront of revolutionizing healthcare by improving patient access to essential medications. Flexible Culture: Many associates earn the opportunity to work from home after 120 days. Enjoy a flexible and inclusive work culture that values work-life balance and diverse perspectives. Career Growth: We prioritize a “promote from within mentality”. We invest in our employees' growth and development via our Advance Gold program, offering opportunities to expand skill sets and advance within the organization. Innovation: Contribute to the development of groundbreaking solutions that address complex challenges in the healthcare industry. Collaborative Environment: Work alongside talented professionals who are dedicated to collaboration, learning, and pushing the boundaries of what's possible. Tell your friends about us! If hired, receive a $750 referral bonus! Wondering how we recognize our employees for delivering best in class results? Here are some of the awards that our employees receive throughout the year! #TransformingLives Honor: This quarterly award program is a peer to peer honor that recognizes and highlights some of the amazing ways that our team members are transforming lives for patients on a daily basis. Values Award: This quarterly award program recognizes individuals who exhibit one, or many, of our core company values; Excellence, Winning, Respect, Inspiration, and Teamwork. Vision Award: This annual award program recognizes an individual who has gone above and beyond to support the AssistRx vision to transform lives through access to therapy. AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws. All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position. AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire

Titus Adventure Company is seeking a part-time Shop Tech / Location Manager / Overland Guru to join our new team in Las Vegas, Nevada. This role is a fantastic opportunity for a motivated, flexible, and detail-oriented individual at a growing, fun adventure company that is passionate about sharing the outdoors with others. Check out our website www.tacrentals.com for more information or @titusadventureco on Instagram. About Us: Titus Adventure Company (TAC) is a Denver-based outfitter that provides turn-key camping packages with our premium fleet of custom-built overland 4x4 vehicles and campervans. Our mission is to make the outdoors more accessible while being good stewards of the environment. We offer a mix of high-quality vehicles, essential gear, and expert trip planning to ensure our clients have a stress-free and unforgettable adventure. We take a lot of pride in our vehicles, gear, and customer service. We have exclusively 5-star reviews and plan to keep it that way. Last year we had a successful launch of a winter outpost in Las Vegas. This year, we’re going to expand our operations and are looking for a key team member to help us continue that growth. The Role: This is a unique opportunity to be a foundational part of our second location. We are looking for an individual who is resourceful, proactive, and comfortable with the fact that we are still in the planning stage of our second year. The ideal candidate will be a self-starter with a passion for the outdoors, likes working with customers, a keen eye for detail, and a quick learner. Responsibilities: - Vehicle Preparation: Meticulously pack and prep rental vehicles according to our detailed checklists before client pick-ups. This includes stocking gear, checking supplies, and ensuring every vehicle is ready for a seamless adventure. - Vehicle Maintenance & Cleaning: Thoroughly de-rig, wash, vacuum, and clean all vehicles upon their return. Maintain the high standards of cleanliness and readiness that TAC is known for. - Customer Interaction: Greet clients and provide a comprehensive orientation on all aspects of the vehicles and gear. Answer questions and ensure clients feel confident and prepared for their trip. - Vehicle Inspection: Conduct pre- and post-trip inspections, maintaining a keen eye for pre-existing and new damage. Document any issues promptly and accurately. - Operational Support: Assist with various tasks related to the day-to-day operations of the Las Vegas location, including inventory management, keeping the vehicles properly maintained, and ensuring the workspace is organized. Training & Supervision: The successful applicant will be flown to our Denver headquarters in the fall for comprehensive training. You will be supervised in person during your first few months in Las Vegas and will then transition to being more independent as you demonstrate your proficiency and understanding of TAC's operations. Highly Desired Qualifications: - A passion for the outdoors, overlanding, or vehicle-based travel. - Exceptional attention to detail, self described “neat freak’. - Strong communication and interpersonal skills. - Proven ability to work independently and manage time effectively. - Eager to help us constantly improve (always thinking of ways to improve efficiency or customer experience) - Comfortable with a start-up environment and the flexibility required to adapt to new processes. - A valid driver's license, great driving record and comfortable driving large vehicles in tight spaces - Extremely knowledgeable working with cars and takes pride in their condition - Experienced with 12V electronics - Able to lift 50lbs and climb around vehicle - Knowledge of the outdoors in the desert southwest - Savvy on social media Compensation & Schedule: Pay: $20 - $30 per hour, depending on experience. Hours: ~20 hours per week, including some weekends. This is a seasonal role October through May and into June. If the operations are going well, there could be potential to continue in the summer months. Use of vehicles/gear for personal trips when time allows. Also the potential to get paid to camp, getting content of the vehicles and scouting new camping spots. How to Apply: Head to https://www.tacrentals.com/jobs to learn more about who we are, the job, and how to apply.

Position: Customer Service Representative Location: New York, Queens Are you ready to grow your career with Whizz, a leader in providing innovative transportation solutions for delivery riders? We are seeking an enthusiastic and detail-oriented Customer Service Representative to join our team and take charge of the day-to-day operations of one of our e-bike stores in Queens, New York. In this role, you will oversee customer service, inventory tasks, and operational tasks, while ensuring that the store operates seamlessly. Your dedication will be rewarded with a competitive hourly rate of $18-$20 per hour, along with performance-based bonuses. Join Whizz today and help us make transportation solutions faster, smoother, and more innovative! Key Responsibilities: New Customers: Help customers choose the right bike, battery, accessories, and services. Assist with signing up for subscriptions, processing payments, and setting up accounts. Explain bike features and make sure customers have a great first experience. Existing Customers: Support customers with repairs, payments, and subscription questions. Coordinate repairs with mechanics and perform minor bike adjustments when needed. Handle invoicing, service follow-ups, and work with customer accounts. Inspect bikes and manage fines when necessary. Operations & Store Support: Prepare reports about sales, inventory, and store operations. Monitor inventory levels and coordinate stock as needed. Keep the store clean, organized, and welcoming. Assist with opening and closing the store. Support your team and supervisor with other tasks as needed. Requirements Comfortable using Microsoft Office, Google Sheets, and other common productivity tools. Good at multitasking and staying organized in a busy environment. Ability to connect and work well with different types of people. Flexible to work weekdays and weekends (if necessary). Knowledge of additional languages (Spanish, French, or others) is a plus. Benefits Training provided: We believe in empowering you to reach new heights. Paid time off: Recharge and relax with vacation, sick leave, and public holidays. 401(k) retirement plan: Invest in your future. Performance-based bonuses: Enjoy additional bonuses tied to your outstanding performance. Flexible 8-hour shifts: Balance work and life seamlessly. Commute Bonus

Join Our Team of Exceptional Customer Success Representatives! We are one of California’s highest rated kitchen and bath remodeling companies seeking passionate and talented individuals with exceptional customer service skills to join our team. As a family and Veteran owned business we aim to treat our team members and customers alike, as family. Our business was founded on a world class culture where your work and life balance are both supported by a team of like minded, exceptional people. If you thrive in a fast-paced environment and have a genuine desire to make a difference in people's lives, then this opportunity is for you! This open position is part time 4:30-7pm shift during weekdays with open opportunities during the day on weekends as well. Responsibilities: -Answer incoming calls from potential and existing customers -Provide information about our remodeling services and products -Qualify prospects and identify customer needs -Schedule appointments for in-home consultations -Handle customer inquiries professionally and promptly -Build strong relationships with customers and maintain a positive company image -Collaborate with your fellow team members to improve customer service Requirements: -Patience and empathy -A personality where your smile can be heard through the phone -The ability to inject positive energy with all those around you -Strong customer service orientation -Excellent listening skills -Proficiency in computer skills including Google Suite -Ability to work independently and as part of a team -Ability to handle multiple tasks simultaneously and prioritize effectively -Ability to remain calm and professional under pressure -Reliable method of transportation to our Oakland office Opportunity Hourly at $18-20 per hour depending on experience Part time positions are available Opportunity to work with a talented team of professionals Chance to make a positive impact on the lives of our customers If this sounds like you, we'd love to hear from you! **Please respond to this post with your resume and a written description of why you feel you’re the perfect person for this opportunity. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. CA LIC 1046117

TRU by Hilton Manchester, NH located at 135 Spring St. is looking for Part -Time Hotel Night Audit (with comprehensive benefits). We want you to join our team at the TRU as a Night Audit! At our hotel you'll have a great work environment surrounded by friendly coworkers and have opportunities for cross training, career growth and mentorship. As a Hilton Team member you'll receive amazing discounts on hotel rooms for both you & your family to enjoy. In addition we run Company wide incentives both year round & seasonal for all staff. The Hotel Night Audit is responsible for working the front desk and performing daily closing procedures, including some accounting functions. The Night Auditor will not only oversee the hotel's daily accounting and reporting process, but also provide guests with the best possible service. Pay: $18-$19 per hours Schedule: Part time - 1-3 shifts with alternate weekends on shift Shift: 11pm-7am - need to have weekend availability Keywords: hotel, overnight, front desk, concierge, hilton Requirements Basic computer navigation functions necessary Basic understanding of math required Accounting portion can be trained Benefits 401K Matching Brand Wide Hotel Room Discounts Company Wide Hotel Room Discount Program Referral Bonus Incentive Retention Bonus Incentive Annual Review Program Extensive Room for Growth Paid Training