$18-22/hour
214 Tuskegee St SE, Atlanta, GA 30315, USA
Rachel’s Machine and Fabrication, Inc. is seeking a highly organized, professional, and personable Remote Front Desk Receptionist to serve as the first point of contact for our customers, vendors, and partners. As a key administrative support role, you will be responsible for managing incoming communications, coordinating appointments, and supporting daily operations—all from the comfort of your remote workspace. This is an ideal position for someone who is detail-oriented, proactive, and comfortable working independently in a fast-paced industrial environment. Key Responsibilities: Serve as the first point of contact via phone, email, and company messaging systems Answer and route calls professionally and efficiently to the appropriate departments Respond to general inquiries regarding services, operating hours, and company processes Manage calendars, schedule meetings, and coordinate remote appointments Maintain accurate records of communications and log visitor inquiries Provide administrative support to the office staff, including data entry and file management Assist with shipping documentation, vendor coordination, and customer follow-ups Track and organize digital files related to invoices, purchase orders, and internal reports Represent Rachel’s Machine and Fabrication, Inc. in a friendly and professional manner 🔹 Required Skills & Qualifications: High school diploma or equivalent (Associate’s or Bachelor's degree preferred) Proven experience in a receptionist, administrative assistant, or customer service role Excellent verbal and written communication skills Strong organizational skills and attention to detail Proficient in Microsoft Office Suite, Google Workspace, and CRM or phone systems Ability to multitask, prioritize, and adapt in a remote work environment Reliable internet connection and a quiet, dedicated home workspace Familiarity with the manufacturing or metal fabrication industry is a plus 🔹 Working Hours: Monday to Friday, 8:00 AM – 4:30 PM (Timezone based on company HQ or customer base) Occasional flexibility required based on workload or special projects 🔹 Benefits: Competitive hourly wage or salary (depending on experience) Remote work flexibility Paid time off (PTO), holidays, and sick leave Healthcare and dental options (if offered by company) Opportunities for growth within the company