Browse
···
Log in / Register

Client Relations Manager

$60,000-72,000/year

Aristotle

Washington, DC, USA

Favourites
Share

Description

The Client Relations Manager will serve as the primary point of contact and the overall relationship manager for a number of PAC and advocacy technology and website services clients. The Client Relations Manager will oversee all post-sale activities associated with the client and will be responsible for ensuring that client projects are delivered on time and within budget. The Account Manager will also be responsible for managing client expectations, communicating project status information, increasing customer satisfaction, ensuring customer retention, engaging in proactive communication, identifying and pursuing up sell opportunities, and resolving product/business issues experienced by the clients. Responsibilities Serve as the primary point of contact and overall relationship manager for assigned customers. Measure and monitor ongoing customer satisfaction and identify and deliver programs to increase satisfaction when necessary. Provide strategic guidance to customers on the implementation of their PAC and/or advocacy programs. Counsel clients on PAC and/or advocacy best practices for achieving legislative, membership and/or communications goals. Write newsletters, calls to action, or web content for clients as needed. Serve as the project manager for the setup and launch of the client’s PAC and/or advocacy software suite. Train clients on the proper use of the PAC and/or advocacy software to meet their program goals and objectives. Serve as the liaison between the customer and the internal technical teams and translate general business requirements into high level technical specifications. Document custom technical product requirements originating from clients and test those custom features once deployed by the development team. Identify and pursue upsell opportunities. Attend events and conferences as a representative of the company and the department. Salary Range: $60k-$72k per year Requirements BA/BS in political science, communications, business, international affairs or related field. 2-5 years of relevant work experience. Proven track record in the area of customer relationship management. Professional and interpersonal skills required to develop and foster positive relationships. Project management proficiency. Technical proficiency in the areas of web based applications. Basic HTML knowledge. Outstanding communication skills (both verbal and written). Excellent analytical and organizational skills. Strong problem solving skills. Ability to research issues quickly and thoroughly and develop succinct messaging based on research. Ability to work independently and with minimal supervision, as well as a part of a team. Proficiency in Microsoft software suite and tools. General knowledge of the legislative process and interest in politics. Benefits All positions are Full-Time, with competitive compensation, medical benefits, paid vacation, 401k plan and stock options. Casual dress code and a non-corporate atmosphere make this a fun place to work and learn in a team environment. Please visit our website at www.aristotle.com.

Source:  workable View original post

Location
Washington, DC, USA
Show map

workable

You may also like

Workable
Project Manager
Company Profile    At Sand Cherry Associates, we excel in the design and delivery of strategic customer-centric initiatives through digitally native, data-empowered solutions.  Our client’s confidence in us is centered on exceptionally skilled, high-energy talent working with the support of the full Sand Cherry team.  Finding the right match for this role is a critical aspect of continuing that success.     Overview    We are seeking an experienced Project Manager to lead and manage the release of products for a leading telecommunications organization. This role will work closely with product, engineering, IT/development, and operations teams to ensure seamless product release cycles. The Project Manager will oversee all aspects of product lifecycle management, including new device and software launches, product development and release cycles, product customer care, product testing, and operational process workflows. This is a 6–12-month consulting engagement on a 1099 contract based in Stamford, CT, requiring full onsite presence weekly. All qualified candidates must live in the immediate area or be willing to commute in daily from other adjacent cities in the Northeast such as Greenwich, Darien, New Haven, or NYC, etc.   Responsibilities    Daily program/project management throughout the program life cycle Own overall project plan and manage cross-functional resources, ensuring on-time delivery, meeting of budgetary demands, and achievement of business goals. Work with management to review, optimize and document effective solutions Liaison between cross functional teams such as product development, IT, engineering, operations, data teams, etc Build program documentation such as Program Charter, Risk Log, Traceability Matrix, Status Reports, Project Plans, Budget/Forecast or KPI Dashboard Integrate business policies and governance processes into project planning Manage the program’s budget and forecast Manage risks and issues and taking corrective measurements Identify, track and report program KPIs to assess impact Coordinate, manage and monitor workflow of the cross-functional teams Facilitate and lead project meetings and discussions with stakeholders at all levels Create executive summary presentations and present project progress to senior leaders  Requirements Requirements   Candidates must have strong experience in project or program management, process optimization, and executive level communication gained through managing large and complex projects including the following: Minimum of 5-7 years project and/or program management expertise Strong practical experience building project budgets/forecasts and KPIs, and analyzing processes to identify areas of optimization and improvement Experience in the one or more of the following areas is necessary: IT, software development, engineering, operations or product Industry experience either in telecommunications or large technology organizations is required Direct hands-on experience with PowerPoint, Excel, Visio, Smartsheet, and JIRA Proven knowledge of Scrum, Agile & Product Development is necessary Ability to collaborate successfully with a wide range of cross functional stakeholders Strong leadership and management skills, coupled with ability to individually contribute and deliver on all role expectations Ability to find innovative ways to resolve problems and communicate ideas effectively Ability to process information quickly and present it in a succinct and insightful format for executives   Education & Certifications Bachelor’s degree required preferably in Business, Computer Science, or Engineering PMP certification is preferred Compensation For individuals assigned and/or hired to work in Colorado, Sand Cherry Associates is required by law to include a reasonable estimate of the compensation range for this role. This compensation range takes into account a wide range of factors considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and delivery model. This is a long term consulting engagement, with an hourly range of $75-85/hr. Years of experience, level of education, geographic location, unique skills/qualifications for the specific role and potential certifications can be key factors in the final compensation for this role.   Benefits Our team is unique — we are passionate about what we do. At Sand Cherry, our Consultants know they are impacting and shaping our clients’ industries. We recognize our employees for their contributions. Our culture is one of the most friendly and communicative in the consulting industry. Sand Cherry is not a top-heavy organization. We offer the opportunity to be part of a digital workforce. Discover the experience that only comes with self-responsibility in the workplace. Our team members manage their own workloads and are expected to deliver exceptional work for our clients. Professional career growth is one of our main priorities, as we affirm that investing in our Consultants and empowering our people will also deliver the best results and value for our clients.
Stamford, CT, USA
$75/hour
Workable
Project Manager
We are offering an exciting opportunity for a Project Manager to join our New Haven office. With over 138 years of experience, H&H is a trusted full-service infrastructure engineering firm. Our clients, including infrastructure owners, contractors, and colleagues, rely on us for intricate and innovative engineering solutions. They trust our time-tested ability to manage the entire life cycle of a project, from the study and planning phase through to design and construction. With over 600 talented employees located across 30 offices nationwide, H&H efficiently and effectively delivers projects of all sizes, types, and delivery methods around the country and across the globe. Responsibilities Manage the project delivery for medium value or moderately complex projects Manage the project plan and resource requests Provide overall supervision and tracking of the project deliverable and finances Ensure project activities and submissions adhere to the Quality Management Plan Ensure the project activities and submissions adhere to the firm technical policies Responsible for supervision of the project team Participate in proposals for opportunity pursuits in development of management approach and cost Prepare scope, schedule and budget for projects Foster Teamwork through identification of project assignments for work-sharing Coordinate with other business units through project assignment work sharing Attend project meetings to present specific aspects of work assignments Routinely interact with clients and stakeholders Requirements BS in Civil Engineering required; MS preferred PE License required with the ability to acquire a CT PE license within 6 months A minimum of twelve years of Transportation Project engineering experience with a focus on design  Past experience as a Project Manager, Project Engineer, Deputy Project Manager or Design Manager Experience with local client base such as CTDOT, MassDOT, NHDOT, MEDOT, Amtrak, MNR or NYSDOT Ability to work effectively as part of a multi-discipline design team Excellent verbal and written communication skills Preferences will be given to those candidates with Alternative Delivery, Movable Bridge or Complex Roadway Projects. Benefits Salary range commensurate with experience. We offer a professional work environment, competitive salary, benefits package, and 401(k). EOE M/F/ DISABILITY/VETS
New Haven, CT, USA
Negotiable Salary
Workable
Project Manager
CS Energy is hiring a Project Manager. The Project Manager leads several project teams and works in partnership with our Project Operations and Field Management to foster great client relationships, develop our employees, and oversee the safe construction of high quality, profitable, and on schedule projects. Essential Duties and Responsibilities Work with the EHS team to finalize the health and safety plan for a project Ensure the site team and subcontractors follow EHS and Quality policies Manage the project budget and lead the forecast review process, review with FP&A and executives to ensure all project metrics are captured, manage client billings to achieve milestone payments, client and subcontractor change orders management, risk identification and mitigation Lead all Operations, Engineering and Procurement huddles. Track all actions on Project Action List. Ensure all equipment orders, engineering deliverables and required subcontracts are completed in accordance with the CPM schedule and project milestones. Manage production to the self-perform work plan and review/adjust it with Superintendents accordingly Management of EPC contracts with specific focus on Force majeures, delay notices, Schedule relief, LD letters to respective parties as necessary Work with project controls to establish and maintain project schedule to meet all EPC milestones. Ensure the compliance with all project permitting and regulatory requirements such as SWPPP, local permitting, AHJ Specific town requirements, building and electrical permits. Timely and concisely communicate schedule, cost, quality and safety concerns to Management Negotiate change orders to the benefit of the company Manage, develop, and maintain subcontractor relationships Creates and maintains a thriving company culture on project site. Coaches employees on cultural improvements. Assist Management and Business Development carry pipeline of projects through FMEA process, contract signing and project start-up Develop and maintain client relationship with timely, accurate, and clear communication Motivate the team and provide the feedback, training and mentorship to all employees Project level P&L responsibility Foster a motivating Team environment between Project Team and all other departments and project stakeholders Onsite presence during active construction Requirements Bachelor’s Degree in Construction Management, Renewable Engineering, Engineering or a related field 4-5+ years of relevant construction industry experience, with progressively greater responsibility Successfully led and managed complex project or portfolios valued at $20+ million Success leading, motivating and managing various project team sizes, including internal and external resources, while holding team members accountable Demonstrated decisiveness in resolving project issues, prioritizing and decision-making Success in leading projects to on-schedule and within budget completion Success in managing project start-up meetings, project drawings, project execution plans, and subcontractor and vendor buyouts Ability to do and manage others to read, understand and interpret contract, subcontracts, and purchase orders Success in managing subcontractors and developing and executing project changes Success in managing cost to complete estimates, costing and pricing Change Orders, and maximizing profits Entrepreneurial mindset with a well-rounded business perspective Strong proficiency in Word and Excel and a working knowledge of Microsoft Project and Bluebeam (or similar) Excellent teamwork, communication, and people skills are essential Effective time management skills capable of multitasking in a in fast environment Ability and willingness to travel to project sites or office up to 80%+ of the time *All applicants who receive a conditional offer of employment must take a pre-employment drug test and receive a negative result as a condition of hire. * An offer of employment is conditioned upon complying with CS Energy's requirements including, but not limited to, signing a separate disclosure and consent form prior to any background check. *The State of New York requires CS Energy, LLC to include a reasonable estimate of the salary range for this role. A reasonable estimate of the range for this role is $120,000.00 - $140,000.00 Starting rate of pay may vary based on various factors, including, but not limited to an individual's experience and expertise. Certain roles are also eligible for bonuses, subject to CS Energy’s discretion and based on factors such as individual and/or organizational performance. * Applicants must be authorized to work in the United States on a full-time basis * CS Energy does not accept unsolicited resumes from individual recruiters and/or third parties in response to our job postings. Any unsolicited resumes become property of CS Energy and we reserve the right to pursue and hire any such candidate. ABOUT US  CS Energy is an industry-leading engineering, procurement and construction (EPC) renewable energy company that develops, designs and builds optimized solar, energy storage, and emerging energy projects. CS Energy has successfully designed and installed over 2 GW of solar and 650 MWh of energy storage projects across the United States. Owned by American Securities, a leading US private equity firm, CS Energy leverages strong relationships with solar developers, IPPs, utilities, off-takers, suppliers, and landowners to help our customers streamline the project development process, lower project costs, and create value for all stakeholders as a trusted long-term partner. CS Energy has achieved its success through attracting and retaining highly talented and motivated individuals who are passionate about the company’s success. We recognize the value of diversity and are committed to protecting, training, enriching, and empowering our team members as they grow their careers in the renewable energy space.   We work hard, are mindful of our social and environmental responsibilities, and continuously give back to our local communities. Our commitment is based on the following principles: safety, quality, integrity, collaboration, expertise, and diversity. We are proud to be continually awarded as a great place to work by nationally recognized programs based on employee feedback. Benefits CS Energy provides great benefits to our valued employees. Competitive Salaries Discretionary Bonus Program Field Weekend Pay Program Project Incentive Bonus Program (based on position eligibility) Per-diem Program for Field Employees ((based on eligibility) Vehicle Allowance & Gas Card Program (based on position eligibility) 401K Programs with Employer Matching Medical & Dental Benefits (Plan options 100% paid by employers), and Vision Plans Access to HSA with Employer Contribution Paid Referral Program Access to FSA - Health & Dependent Care Access to Short Term Disability Employer Paid Life Insurance Paid Time Off & Holidays Paid Parental Leave Program Volunteer Time Off Student Loan Benefit Program CS Energy does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits. CS Energy is an equal opportunity employer.
Albany, NY, USA
$120,000-140,000/year
Craigslist
Software Engineer (redwood city)
NimbleRx, Inc. in Redwood City, California seeks a Software Engineer. Responsibility: Responsible for designing, building, and implementing software solutions to optimize and scale the Nimble platform and related technologies. Duties include: developing highly scalable software using innovative computer science and software engineering principles; creating product features and designing easy-to-use APIs, systems, and tools while ensuring proper protocols are in place to rapidly roll out upgrades and new features; developing a user-friendly interface using React, Java Spring, and PostgreSQL; building internal tools to support performance, reliability, and scalability; and other duties as assigned. Salary range $162,000 - $182,000. Eligible for standard benefits. Employee may be stationed anywhere within commuting distance of our Redwood City, CA office and will work in office 2 days per week. Education: Master’s degree in Computer Science, Software Engineering, or related field (or foreign equivalent). Requirements: 1 year of experience in the job offered or related. Other special requirements include: 1 year of experience working with Java, Ruby, Python, or similar programming languages; 1 year of experience developing API’s, services, and platform development; 1 year of experience developing user-facing applications using React, Flutter, or similar; and 1 year of experience working with distributed codebases on cross-functional teams. Please mail resumes to Attn: Eva Lee 2317 Broadway, Redwood City, CA 94063 quoting job #NIMSE25.
691 Winslow St, Redwood City, CA 94063, USA
$162,000-182,000/year
Workable
Project Analyst
Spalding, a Saalex Company is seeking a Project Analyst in Saint Inigoes, MD.  Spalding, a Saalex Company is a professional services company delivering cutting-edge solutions to the Department of Defense since 2001. Our expert-level solutions include software development, information technology, program management, financial management and business intelligence services.  Spalding offers competitive compensation, career development, flexible work schedules and excellent benefits. Position Type: Full-Time Salary: $75k-$90k (depending on experience) Work Location: Hybrid remote/in-office (see onsite requirements below). **Onsite Requirements: Position will require on-site work at Saint Inigoes, MD 3 days per week once training is completed. Future on-site/telework requirements/schedules may change as additional client direction is received.   Essential Functions: Provide support to the Project Lead assisting in execution, management, and operation of the project. Support efforts include but are not limited to: Assist Government Project Lead to generate project charter with the sponsor. Preparation of reports to the Project Sponsor. Serves as the primary conduit for the Project Lead for all communications. Organizes and assists the Project Lead in determining acquisition strategy for project. Develop and maintain project spend plans and forecasts. Analyzes requirements, status, and project schedules. Provides monthly delivery of Project Performance Report (PPR). Receives and processes funding documents. Creates and maintains project structures for funding in N-ERP. Track and reconcile Funding within N-ERP. Prepare project cost estimates. Assist in identifying risk. Develop project documentation. Maintain documentation in SharePoint. Other duties as assigned or required. Requirements Advanced Microsoft Excel Skills. Essential understanding and knowledge of cost planning and monitoring project execution. N-ERP experience. 3+ years of DoD experience. Education: HS Diploma or GED required with 8 years of related experience OR Bachelor’s degree and 3 years of experience, degree in business management or related discipline preferred. Security Clearance: Must be eligible to obtain a Secret clearance. Requirements to obtain a clearance include US Citizenship, security investigation, etc. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Short Term & Long Term Disability Training & Development Stock Option Plan
St Inigoes, MD 20684, USA
$75,000-90,000/year
Cookie
Cookie Settings
Our Apps
Download
Download on the
APP Store
Download
Get it on
Google Play
© 2025 Servanan International Pte. Ltd.