Windows Tech Support (Charleston)

Why Work Here? WAVE is on a mission to end drowning. We are revolutionizing the job of lifeguards & pool operators giving them tools to save lives! Position Summary: We are looking for a motivated and enthusiastic employee to join our team. This position will provide hands-on experience in assembling components for equipment, network support and technical customer support of our drowning prevention systems at commercial pool facilities around the country. The ideal candidate will possess a strong foundation in troubleshooting, working with their hands, and a proactive, problem-solving attitude. Key Responsibilities: · Assist in maintaining and troubleshooting network connectivity and security. · Provide technical support to customers, resolving Tier 1/2 issues promptly and effectively. · Collaborate with cross-functional teams to ensure seamless integration and functionality of our WAVE ecosystem, including hubs, wearables, accessories, and inter-connectivity. · Utilize HubSpot and other ticketing tools to manage and track customer support requests. · Schedule, manage all communication, deploy and train end user customers on our life safety systems via the phone and Google Meet. · Document technical processes, solutions, and best practices. Work with Production on assembly, shipping/ receiving, prepping components, provisioning, quality control, for life saving systems · Support the IT team with operational tasks and projects as needed. Qualifications: · Education, training, or experience as a network support technician or technical customer support representative. · Basic knowledge of network infrastructure, connectivity, security, IP address, DHCP configuration, MAC address, and the ability to troubleshoot problems. · Exceptional organizational and time management skills. · Excellent documentation, note taking, interpersonal, communication, and collaboration skills. · Highly motivated with a positive “can-do” attitude and sense of urgency. · Superb analytical and problem-solving skills · Experience with HubSpot, HubSpot ticketing systems, or similar is a plus. What We Offer: · Real-world experience in a dynamic and fast-paced life safety tech environment. · Mentorship from experienced professionals and direct interaction with senior leadership · A collaborative and inclusive work environment. · The opportunity to shape the field of Aquatics Safety About WAVE Drowning Prevention Systems: WAVE Drowning Prevention Systems is on a mission to end drowning. The company is revolutionizing the job of lifeguards, giving them tools that make their job far more engaging and ensuring they intervene long before incidents turn into drownings. WAVE is the first truly reliable, affordable, and easy-to-deploy technology that dramatically reduces the risk of drowning. We offer a dynamic and supportive environment where employees can grow, learn, and make significant contributions.

Treatment seeking individuals may qualify for an outpatient Yale University research study. You will be paid for participation (up to $1574). For more information call 1-888-Y-STRESS (1-888-978-7377) email stress@yale.edu visit www.yalestress.org Please include your name, email, and phone number. ALL INFORMATION IS HELD CONFIDENTIAL (HIC#2000029805)

Benchling, Inc., in San Francisco, CA seeks multiple Software Engineers. Responsibilities: Responsible for product modules used directly by scientists to work with their data; design the applications to include DNA editing tools, lab notebooks, sample tracking, workflow designs and more; own projects end-to-end from initial design to prototype to large-scale rollout; design and implement backend models and API endpoints; work with product managers, designers, marketing, and sales to ensure that we build the right product for the right client. Employee may be stationed anywhere in the continental U.S., but will report to headquarters in San Francisco, CA. Salary range: $165,000 - $185,000. Education: Master’s degree in Computer Science, Electrical Engineering, Information Systems, or related field (or foreign equivalent). Requirements: 6 months of experience designing backend models and API endpoints using the Python, SQLAlchemy, and GraphQL languages; 6 months of experience designing frontend components and architecture using Typescript and React; and 6 months of experience building CI/CD pipelines. Please mail resumes to Benchling, Inc., Attn: Vivek Reddy, 680 Folsom Street, Floor 8, San Francisco, CA 94107 quoting job #SE24.

Benchling, Inc., in San Francisco, CA seeks multiple Software Engineers. Responsibilities: Responsible for product modules used directly by scientists to work with their data; design the applications to include DNA editing tools, lab notebooks, sample tracking, workflow designs and more; own projects end-to-end from initial design to prototype to large-scale rollout; design and implement backend models and API endpoints; work with product managers, designers, marketing, and sales to ensure that we build the right product for the right client. Employee may be stationed anywhere in the continental U.S., but will report to headquarters in San Francisco, CA. Salary range: $165,000 - $185,000. Education: Master’s degree in Computer Science, Electrical Engineering, Information Systems, or related field (or foreign equivalent). Requirements: 6 months of experience designing backend models and API endpoints using the Python, SQLAlchemy, and GraphQL languages; 6 months of experience designing frontend components and architecture using Typescript and React; and 6 months of experience building CI/CD pipelines. Please mail resumes to Benchling, Inc., Attn: Vivek Reddy, 680 Folsom Street, Floor 8, San Francisco, CA 94107 quoting job #SE24.

Benchling, Inc., in San Francisco, CA seeks multiple Software Engineers. Responsibilities: Responsible for product modules used directly by scientists to work with their data; design the applications to include DNA editing tools, lab notebooks, sample tracking, workflow designs and more; own projects end-to-end from initial design to prototype to large-scale rollout; design and implement backend models and API endpoints; work with product managers, designers, marketing, and sales to ensure that we build the right product for the right client. Employee may be stationed anywhere in the continental U.S., but will report to headquarters in San Francisco, CA. Salary range: $165,000 - $185,000. Education: Master’s degree in Computer Science, Electrical Engineering, Information Systems, or related field (or foreign equivalent). Requirements: 6 months of experience designing backend models and API endpoints using the Python, SQLAlchemy, and GraphQL languages; 6 months of experience designing frontend components and architecture using Typescript and React; and 6 months of experience building CI/CD pipelines. Please mail resumes to Benchling, Inc., Attn: Vivek Reddy, 680 Folsom Street, Floor 8, San Francisco, CA 94107 quoting job #SE24.

Benchling, Inc., in San Francisco, CA seeks multiple Software Engineers. Responsibilities: Responsible for product modules used directly by scientists to work with their data; design the applications to include DNA editing tools, lab notebooks, sample tracking, workflow designs and more; own projects end-to-end from initial design to prototype to large-scale rollout; design and implement backend models and API endpoints; work with product managers, designers, marketing, and sales to ensure that we build the right product for the right client. Employee may be stationed anywhere in the continental U.S., but will report to headquarters in San Francisco, CA. Salary range: $165,000 - $185,000. Education: Master’s degree in Computer Science, Electrical Engineering, Information Systems, or related field (or foreign equivalent). Requirements: 6 months of experience designing backend models and API endpoints using the Python, SQLAlchemy, and GraphQL languages; 6 months of experience designing frontend components and architecture using Typescript and React; and 6 months of experience building CI/CD pipelines. Please mail resumes to Benchling, Inc., Attn: Vivek Reddy, 680 Folsom Street, Floor 8, San Francisco, CA 94107 quoting job #SE24.