DMV ADMINISTRATIVE CLERK (West Covina)

Applications are accepted IN PERSON at our location during regular business hours. Ideal candidates will have 3–5 years of hands-on DMV Clerk experience in the automotive industry This DMV administrative clerk position requires accuracy and efficiency of processing of vehicle titles by verifying title information, maintaining knowledge of current laws, and interacting with customers and regulatory agencies to resolve title issues. This position also in tells administrative duties such as data entry, word processing, filling, copying, answering phones etc.. Responsibilities: • Process used vehicle transactions for registration in the state in which they will be titled with precise and accuracy. Confirm accurate title VIN number, odometer reading, releases of liens, and that title contain no alterations, etc. • Process wholesale transactions to independent vendors or re-assign titles for vehicles sold by the auction. • Verify all funds have been collected and the correct lienholder paid off before processing title • Process releases of liability • Trade payoffs • Prepare refund checks. • Meet company timeline in processing and resolving title issues. • Answer guest inquiries or concerns related to vehicle transfers • Understanding and following corresponding state title processing guidelines • Maintain Knowledge of DMV laws and regulation • Always maintain a positive and professional demeanor. • Contact banks to obtain lien release when needed. • Compile, follow up and maintain a complete list of all outstanding title work. • Report to management on the status of any missing or problem title unable to resolve. • Provide a current list of outstanding titles to management. • Verify vehicles- Current VIN verification license is a plus. Performed administrative duties: • Warranty invoicing and cancellation of warranty management • Gap invoicing and cancellation of gap management • Vendor cost input entries and issuing checks • Perform other miscellaneous tasks as assigned by manager. Qualifications: • 3-5 Years Prior Automotive DMV clerk experience • Experience with VITU software helpful • Ability to multi-task and problem solve • Organized with a keen attention to detail • Strong computer and phone skills • Bi-lingual in Spanish a plus • Candidate must be able to pass the California DMV Business Partner Automation (BPA) Program User Approval in order to be employed.