UCM engineers

Position Summary We are seeking a skilled and customer-focused IT Support Engineer to provide technical assistance and support for our organization’s IT systems, hardware, and software. The ideal candidate will troubleshoot issues, maintain infrastructure, and ensure smooth daily IT operations while delivering excellent service to internal users. Key Responsibilities Provide first- and second-level technical support for hardware, software, networks, and applications. Diagnose and resolve technical issues via phone, email, remote access, or in person. Install, configure, and maintain computer systems, laptops, printers, mobile devices, and other peripherals. Support and administer user accounts, permissions, and access rights in Active Directory, email, and other systems. Maintain, monitor, and troubleshoot network connectivity, VPNs, Wi-Fi, and server environments. Escalate complex issues to senior IT staff or external vendors when necessary. Ensure proper documentation of issues, resolutions, and system configurations. Assist with IT projects such as system upgrades, software deployments, and security improvements. Enforce IT security protocols and support data backup and disaster recovery processes. Provide end-user training and create knowledge base articles to improve IT self-service. Qualifications Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience). 2–4 years of experience in IT support, helpdesk, or systems administration. Strong knowledge of Windows and/or macOS operating systems, Microsoft 365, and common enterprise applications. Experience with networking fundamentals (TCP/IP, DNS, DHCP, VPN, firewalls). Familiarity with IT ticketing systems and remote support tools. Excellent troubleshooting, problem-solving, and multitasking skills. Strong interpersonal and communication skills with a customer-service mindset. Industry certifications such as CompTIA A+, Network+, Microsoft, or ITIL are a plus. Work Environment Full-time role with on-site support responsibilities (hybrid/remote options may be available depending on business needs). Occasional after-hours or weekend work may be required for critical incidents or system maintenance. Job Type: Full-time License/Certification: CompTIA A+ (Required) CompTIA Network+ (Required) ITIL Certification (Preferred) Work Location: In person

Scout’s Network Engineer will lead the design, implementation, and maintenance of the network infrastructure supporting our renewable energy power plants, remote operations center, and corporate office. This role requires technical expertise in multiprotocol networks, multilayer switches, next-generation firewalls, and central management systems.   Our network environment consists of Palo Alto, Fortinet, and Cisco networking devices, with WAN connectivity via IPSec tunnels and SD-WAN solutions. The ideal candidate will leverage automation and monitoring tools to maintain high availability and ensure SLAs are met. They should also be comfortable navigating change management processes and collaborating with cross-functional teams to deliver robust network solutions.  The Network Engineer will report to the Senior Manager, Information Technology and Cybersecurity.   Key Responsibilities  Oversee and maintain enterprise network infrastructure, including Palo Alto, Fortinet, and Cisco devices. Configure and maintain the Azure network infrastructure.  Optimize LAN/WAN architecture, firewall security, and data systems performance for scalability and efficiency.  Implement network monitoring and management systems to achieve high availability and minimal downtime.  Install, configure, and manage firewalls, switches, and other network devices.  Automate routine networking tasks to improve efficiency and reliability.  Apply network security best practices to align with business requirements.  Conduct performance tests, analyze network integrity, and generate reports.  Develop and implement network disaster recovery plans.  Troubleshoot and resolve escalated network support issues.  Maintain comprehensive technical documentation.  Collaborate with business partners to provide network engineering support.  Manage multiple projects, ensuring timely delivery within set deadlines.    Other Responsibilities  SIEM management: Collaborates with IT teams to configure and maintain the SIEM platform to meet security monitoring and incident response requirements. Performs ongoing optimization, performance tuning, and capacity planning for the SIEM environment to ensure efficient log collection, analysis, and alerting    Vulnerability management: Utilizes vulnerability scanning tools to identify and report on security weaknesses. Collaborates with IT teams to communicate vulnerability findings and facilitate the implementation of remediation plans. Ensures the reliability and recoverability of critical systems through the management of backup solutions and the execution of regular disaster recovery testing procedures.  Requirements Required Qualifications  4+ years of enterprise networking experience.  Expertise in network switching and firewall technologies.  Strong experience with WAN solutions and communication protocols.  Proficiency with network monitoring and analysis tools.  Hands-on experience with cloud networking solutions.  Must be authorized to work in the United States without employer sponsorship now or in the future.    Preferred Qualifications  CCNP Certification  Bachelor’s degree in Computer Science, Information Technology, or a related field.  Certifications in Palo Alto, or Cisco (or equivalent training).  Experience with Cisco or SEL or other OT switches.  Strong background in Palo Alto firewall administration.  Proven track record implementing WAN solutions (DIA, MPLS, SD-WAN, etc.).  Familiarity with BGP, EIGRP, and OSPF routing protocols.  Experience with network monitoring tools (e.g., PRTG, SolarWinds).  Hands-on knowledge of Azure cloud networking.  Understanding of NERC-CIP requirements.  Organizational Fit:  Strong project management, process development, and team-building skills. Experience working with cross-functional internal and external technical advisors and stakeholders.  Ability to prioritize and deliver top-quality work product in multiple areas in a fast-paced work environment without direct supervision.  Experience using influence rather than authority to achieve desired outcomes.  Ability to travel up to 20%  Authorized to work in the United States.    Desired Personal / Leadership Characteristics  Ability to inspire confidence and create trust at all levels across an organization.  High emotional IQ – very strong interpersonal skills.    This is an exciting opportunity for an experienced network engineer with leadership capabilities to drive innovation and optimize a mission-critical enterprise infrastructure. If you have a passion for cutting-edge networking technologies, strategic problem-solving, and advancing renewable energy, we encourage you to apply.  Scout Values  Mission-Orientation. High achievers who want to make a difference in this world and contribute to Scout’s stated mission.  Teamwork. Respectful and appreciative colleagues with strong interpersonal skills and a commitment to fostering positive relationships across organizational boundaries to deliver on shared team goals.  Safety. Uncompromising advocates for the health and safety of fellow employees, contractors, customers, and community members.  Integrity. Ethical professionals who do the right thing even when it is difficult.  Initiative. Resourceful self-motivators who thrive in a fast-paced, entrepreneurial environment because of their exceptional leadership, work ethic, and organizational skills.  Intelligence. Problem-solving learners who can make informed decisions quickly and create innovative and pragmatic solutions to challenging problems.  Timeline and Location  Scout aims to fill the Network Engineer position as soon as possible, ideally by July 2025. Our ideal candidate will be able to commute to our Boulder office on a 3/2 hybrid schedule.   Invitation to Women and U.S. Underrepresented Groups  We encourage applications from all demographics and especially those that are traditionally underrepresented in the energy industry. Consistent with our core values, Scout celebrates the diversity of thought and experience that comes from a range of backgrounds including, but not limited to, gender, race, and ethnicity.    Invitation to Veterans  Scout welcomes veterans of the United States Armed Forces to apply for this position. Scout includes veterans of all branches and a diverse set of occupational specialties. We value the independent thinking, problem solving, leadership, and teamwork that our veterans have developed through their service. We welcome applications from any service and any military occupational specialty.  Benefits Compensation Target base salary: $75,000-110,000 depending on experience. (Negotiable for the right candidate.) Attractive bonus potential.  Scout offers a full range of benefits, including medical/dental/vision insurance with attractive premiums, 401(k) match, STD, LTD, an Employee Assistance Program, and a range of optional supplemental insurance coverage. 

Job Title: Senior System/Network Engineer Location: Novato, CA Job Type: Full-Time About Us: Marin IT, Inc. is a leading Managed Service Provider (MSP) dedicated to delivering exceptional IT support and services to a diverse range of clients. We specialize in providing comprehensive IT solutions, including system and network management, cybersecurity, cloud services, and more. Our team is passionate about technology and committed to delivering top-notch service and support. Position Overview: We are seeking an experienced and highly skilled Senior System/Network Engineer to join our dynamic team. The ideal candidate will have a strong background in managing and optimizing complex IT infrastructures, with a focus on delivering exceptional service to our clients. This role requires a deep understanding of networking, server administration, virtualization, and security. The Senior System/Network Engineer will work closely with our clients to design, implement, and maintain their IT environments, ensuring optimal performance and security. Key Responsibilities: • Design, deploy, and maintain complex network and system infrastructures for our clients. • Manage and support a variety of IT environments, including on-premises, cloud, and hybrid systems. • Troubleshoot and resolve advanced technical issues related to network and system performance, security, and connectivity. • Implement and manage security protocols and best practices to protect client data and systems. • Conduct regular system and network performance monitoring, analysis, and optimization. • Provide expert-level technical support and guidance to clients and internal teams. • Lead projects to upgrade and migrate systems, ensuring minimal disruption to client operations. • Develop and maintain comprehensive documentation of client environments, configurations, and procedures. • Stay up-to-date with emerging technologies and industry trends to provide innovative solutions to clients. • Mentor and support junior engineers, fostering a collaborative and knowledge-sharing environment. Qualifications: • Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience). • Minimum of 5 years of experience in system and network engineering, preferably in an MSP environment. • Proficiency in managing and troubleshooting Windows and Linux servers, network infrastructure (routers, switches, firewalls), and virtualization technologies (VMware, Hyper-V). • Strong understanding of TCP/IP, DNS, DHCP, VPNs, and other networking protocols and services. • Experience with cloud platforms such as AWS, Azure, or Google Cloud. • In-depth knowledge of cybersecurity best practices, including firewalls, antivirus, IDS/IPS, and data encryption. • Excellent problem-solving skills and the ability to work under pressure to meet deadlines. • Strong communication and interpersonal skills, with the ability to interact effectively with clients and team members. • Relevant certifications such as CCNA, CCNP, MCSA, MCSE, VCP, or equivalent are highly desirable. Benefits: • Competitive salary and performance-based bonuses. • Comprehensive health, dental, and vision insurance. • Retirement savings plan with company match. • Professional development opportunities and reimbursement for certifications. • A supportive and collaborative team environment.

Who we are:                                            Fuse builds innovative communications, networking, and computing solutions that improve the sharing of information, video, text, and voice among operators distributed throughout the airborne, maritime, and ground environments.  We are an R&D firm creating in-house software, network and hardware solutions that support our noble cause of advancing warfighter capabilities with elegant, user-focused communications, networks, and software systems. About this role: Do you thrive in innovative, design-driven environments with a high level of both accountability and trust? Are you passionate about delivering elegant software and hardware solutions with the right amount of engineering rigor?  Are you seeking a technical role where you can take initiative?   If so – we want to hear from you! Fuse is looking for a Senior Systems Engineer to serve as the Chief Engineer (CHENG) on dynamic technical programs and help drive forward innovative approaches that expand and enhance existing systems and prototypes with a focus on software aspects and integration with hardware.  Apply your dynamic and detail-oriented mindset to our development cycle that combines software, network, and hardware components.  This role will support the agile development of innovative communications, networking, and computing solutions for U.S. defense agencies that improve the sharing of information among warfighters distributed throughout airborne, maritime, and ground environments.    Warfighter-focused design and development is at the heart of Fuse processes. Throughout Fuse development our experienced team applies the best practices of commercial design-think, coupled to the DoD systems engineering framework. The coupling of commercially proven design with rigorous systems engineering gives Fuse an ability to rapidly design, develop and field solutions well inside of typical military design cycles. With an Agile approach to development (for both software and hardware) Fuse rapidly innovates, putting creative concepts into action, and refining those concepts through hands on test, user evaluation, and iteration. Requirements What you’ll do: Provide technical leadership to multidisciplinary teams in the architecture, design, development, fielding, and support of dynamic tactical communication systems Lead integration between hardware, software, and network systems Interface with customers, development team, and program managers to establish program requirements, system design and architecture, and deliverables to meet cost, schedule, and budgets Derive and manage systems and subsystem requirements and specifications from customer/program requirements Conduct research and analysis of technical documentation to define and document system architecture and connections Act as the decision authority between the System Architect and entire engineering team and be responsible for developing the overall technical solution for the system Expected to influence design, development, test and verification Leverage industry experts to find solutions to complex problems Create, review, and update technical documentation such as system diagrams, interface control documents, design description documents Conduct and support test planning and execution, including flight test and demonstration Analyze test data, develop test reports, technology briefs and presentations to internal and external stakeholders Participate in demonstration planning with customers and overarching experiment managers Some travel will be required for hardware installation and/or test support We are looking for: Bachelor’s Degree in Engineering, Information Systems, Scientific or related Technical Field from an accredited college with 12+ years of related experience Experience with engineering design and development, as well as testing and deployment of complex systems Experience leading IPTs, with a broad understanding of multiple engineering disciplines and technologies (Mechanical, Software (full-stack, embedded, APIs, etc.), RF, Networking (virtual routing, IPv4, subnetting, etc.), and Cybersecurity). Ability to perform analyses and trade studies to aid in the selection of system components Experience creating detailed system level interconnect block diagrams utilizing supplier data sheets Experience creating/designing cabling and wire harnesses for prototyping and production level activities Demonstrated leadership skills (soft skills, strategic thinking, business acumen, supervisory experience, building teams, building customer relationships) Proven execution of a full-scale program through excellent risk assessment, outstanding leadership, and strong decision making through analysis Strong planning and organizational skills Experience with customer/stakeholder communication, management, relationship building, and customer satisfaction Proficient analyzing customer needs, developing epics, user stories, and technical tasks to achieve various Agile objectives and iterative development schedules Deep analytical and problem-solving abilities. Reviews and judges the suitability of capability solutions and the planned approach Working knowledge of EVMS systems and project management tools in the context of AGILE process Active U.S. Secret Clearance Nice to have: Experience in agile, professional software development environments utilizing revision control, test driven development and continuous integration Understanding of RF principles and link budget simulation, data analysis and data collection Knowledge of Navy Command, Control, Communications, Computers, Intelligence, Surveillance, and Reconnaissance (C4ISR) or other relevant systems Experience with network technology and protocols (OSPF, EIGRP, BGP, TCP/IP, DHCP) Experience with controlled cryptographic items/devices Experience with military and/or commercial SATCOM system integration and design Experience with multiple tactical data links and mesh waveforms (Link-16, TTNT, Wave Relay, Silvus, etc.) Experience with MIL-STDs and environmental testing Knowledge of open, standards-based architectures, interfaces Experience with requirement management software (Doors, JAMA, etc.) Experience with Systems Modeling Language (SysML) and/or MagicDraw, Cameo Systems Modeler Experience with DoD Security Technical Implementation Guidelines Please respond with resume, and in addition to your resume - a Cover Letter will go a long way. More about Fuse: Founded in 2010, Fuse is a veteran-owned, rapidly growing small business. Our San Diego-based company has earned recognition as an emerging leader in airborne, maritime, and ground networking.  Placing the warfighter at the center of every design process, Fuse delivers intuitive, agile, and resilient products that go beyond national security requirements—providing lasting utility and game-changing results.  We take pride in our brilliant and talented team as well as our dynamic environment and collaborative, creative, environment.  We build cutting-edge hardware and software products that solve complex national security challenges for our warfighters at the tactical edge.  Salary Range: $130,000 - $170,000 (+Chief Engineer bonus) Benefits Medical, Dental, and Vision Employee coverage is fully funded; a portion of dependents' coverage is funded as well 11 paid Federal Holidays Paid Time Off (PTO) Date of hire through second year: 10 days/year (accrued) After two years: unlimited 40 hours of paid sick leave per year 401k with employer matching Annual bonuses Cell phone reimbursement: $100/month

Job Title: Smart Home Technician/Programmer Company: BCG Concepts Location: Los Angeles, CA About Us: BCG Concepts specializes in high-end audio/video installations and smart home automation for residential and commercial clients throughout Los Angeles. We are dedicated to delivering customized, state-of-the-art solutions that enhance our clients' environments. Position Overview: We are seeking a skilled Smart Home Technician to join our team. In this role, you will be responsible for the installation, programming, and maintenance of integrated smart home systems, ensuring seamless operation tailored to client specifications. You will serve as the primary point of contact for clients during the final stages of installation, providing exceptional customer service and support. Skills in Lutron, Savant, Crestron Home, Unifi Systems, Access Control, Control4 required. Key Responsibilities: System Installation and Programming: Install, program, and customize Control4 home automation systems, universal remote controls, and Lutron lighting systems to meet client requirements. Quality Assurance: Conduct thorough inspections of installed systems, verifying proper installation of components such as speaker wiring and network cables. System Configuration: Set up and configure all system components, ensuring optimal performance and integration. Client Interaction: Act as the final interface with clients, providing comprehensive demonstrations and explanations of their new systems to ensure satisfaction and ease of use. Troubleshooting: Serve as the first and last line of defense for system issues, promptly addressing and resolving any technical challenges that arise. Qualifications: Experience: Minimum of 3 years of experience in smart home system installation and programming, particularly with Control4 and Lutron systems. Technical Skills: Proficiency in programming home automation systems; strong understanding of audio/video signal flow and networking. Customer Service: Demonstrated ability to interact professionally with clients in their homes or businesses, with a focus on delivering exceptional service. Problem-Solving: Strong analytical skills with the ability to troubleshoot and resolve technical issues efficiently. Attention to Detail: Meticulous approach to system setup and quality assurance, ensuring all components function seamlessly. Communication: Excellent verbal and written communication skills, capable of conveying technical information to non-technical clients. Physical Requirements: Ability to work in various environments, including attics and crawl spaces; must be able to lift up to 50 pounds and stand for extended periods. Licenses: Valid driver's license with a clean driving record. Benefits: Competitive salary commensurate with experience. Health, dental, and vision insurance. Paid time off and holidays. Opportunities for professional development and training. Collaborative and supportive work environment. Company-provided F-150 trucks for work-related travel. Work Environment: This is a full-time, on-site position requiring travel to client locations throughout Los Angeles.

Job Title: Network Engineer Location: Remote/Harrisburg, PA Duration: 1 year Rate: $Open Hands on working experience with Cisco Routers/Switching Familiarity with Cisco Company routers. Experience with networking technologies such as BGP, MPLS, VRF's, OSPF, EIGRP, IS-IS and VLANs/Trunking Ability to Communicate with Customer and Internal organizations. Good prioritization skills – ability to handle changing priorities, and meet the deadlines. Note: If interested please send your updated resume and include your rate requirement along with your contact details with a suitable time when we can reach you. If you know of anyone in your sphere of contacts, who would be a perfect match for this job then, we would appreciate if you can forward this posting to them with a copy to us. We look forward to hearing from you at the earliest!