Cafe Attendant at Glenstone Museum (Potomac)

Position Café Attendant – Full Time (32 hours) Apply Here: https://hcm.paycor.com/l/r/97A66B07 An Introduction to Glenstone Museum Founded with the mission to seamlessly integrate art, architecture, and nature, Glenstone is a world-class contemporary art museum in Potomac, Maryland. Opened in 2006 and expanded in 2018, the museum welcomes visitors to a unique experience of indoor and outdoor spaces enveloped by 300 acres of organically maintained meadow and woodlands. Admission is always free. The work culture at Glenstone is dynamic and team oriented. As a mission-driven nonprofit, we are proud to foster a workplace where associates feel valued, respected, and accepted. We leverage our collaborative and enriching culture to provide abundant opportunities for all associates to develop new skills, feel connected to our mission, and actively participate in advancing their careers. Position Overview Reporting to the Café Supervisor, the Café Attendant plays a key role in delivering an exceptional dining experience for visitors at Glenstone, serving both the Café and Patio locations. This position is responsible for a variety of front and back-of-house duties, including preparing and maintaining the dining areas, providing table & counter service and barista, and supporting the culinary staff. Café Attendants seat visitors, take orders and special requests using a point-of-sale system, make coffee drinks and other beverages, while also serving, clearing and contributing to a welcoming environment for our visitors and staff. The Café Attendant also supports the culinary team in the kitchen with basic food preparation, cleaning, dish and pot washing, and maintaining daily maintenance and production logs. Desired Attributes & Characteristics The ideal candidate will be a proactive team player, experienced, articulate, professional server with strong presentation skills who can engage visitors in a manner consistent with the visitor experience guidelines at Glenstone. The successful candidate will be sensitive and responsive to visitors’ needs. In addition, we are looking for someone who thrives performing different tasks each day to learn and refine skills while embracing our core values of excellence and continuous improvement. Key Responsibilities Deliver excellent customer service in a dining environment. Be responsive to the Café Assistant Manager, Food & Beverage Manager, and Chef to optimize customer service, resource management, safety, and sanitation. Host and show visitors to their tables. Take orders from visitors and use point-of-sale software and hardware. Wash and maintain dishes, glasses, flatware, as well as work areas, coffee machines, table appointments, linens, and equipment. Assist with basic food preparation. Assist with basic cleaning and sanitation standards. Prepare venues for the next service. Enforce HACCP sanitation as well as allergen awareness guidelines. Perform other related duties as require Required Skills & Experience Able to work, four days per week, Thursday through Sunday (mandatory weekends) with varying shift start and end times between 7:30 am to 5:30 pm, and 12:30 pm to 9:00pm during the summer months. High level of reliability and reliable transportation to and from Potomac, MD. A valid driver’s license to drive our electric vehicles. Strong cultural competence, interpersonal communication, planning, and organizational skills. Experience in a full-service café, bakery, coffee shop, or restaurant. Excellent customer service skills. Accuracy and speed in handling emergency situations and providing solutions. Maintain excellent personal hygiene. Able to lift to 50 lbs. and work on your feet for an entire shift. COVID-19 vaccination and up to date on all boosters. Preferred Qualifications Competency as a Barista. Allergen awareness and SERV Safe certification. Spanish language skills. Salary & Benefits Associates are crucial to achieving Glenstone’s mission and we offer a competitive salary commensurate with experience. We also provide a total benefits package that helps you manage your health, protect your income, and prepare for your future. Benefits include medical, dental, and vision insurance; life, long-term and short-term disability and AD&D insurance, a Flexible Spending Account (FSA); a 401(k) retirement account with a matching contribution; an Employee Assistance Program (EAP); and tuition reimbursement. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. Wage: $21.18 per hour