Office Assistant / Administrative Support – UPTOWN BUENA PARK, IL $17–$20 per hour (based on experience) Full-Time | Monday–Friday | In-Person Job Summary SERVPRO® of UPTOWN BUENA PARK is looking for a reliable and organized Office Assistant / Administrative Support team member! You’ll play a key role in keeping our daily operations running smoothly — from managing job files and scheduling technicians to assisting customers and insurance partners. This position is ideal for someone who enjoys working in a fast-paced, team-oriented environment and takes pride in providing excellent customer service. What You’ll Do Answer phones and assist customers in a professional, friendly manner. Create and manage job files, invoices, and related documentation. Coordinate schedules for technicians and field crews. Assist with billing, payroll, and general administrative duties. Provide outstanding customer service to clients, vendors, and insurance partners. What We’re Looking For ✅ Strong organizational skills and attention to detail ✅ Ability to multitask and stay calm under pressure ✅ Proficient in Microsoft Office and comfortable with technology ✅ Positive, team-oriented attitude ✅ Previous office or customer service experience preferred Pay and Benefits Pay: $17–$20 per hour (based on experience) Schedule: Monday–Friday, 8:00 AM – 5:00 PM Job Type: Full-time Benefits Include: Health, dental, and vision insurance Paid time off 401(k) with company match Opportunities for advancement and professional growth About SERVPRO® SERVPRO® is the national leader in cleanup and restoration services, helping homes and businesses recover after water, fire, or storm damage. At SERVPRO® of Chicago, we’re proud to offer a friendly, family-oriented work environment and meaningful career opportunities. Job Type: Full-time Pay: $17.00 – $20.00 per hour Work Location: In person