Position Description: The Receptionist/Administrative Assistant must be able to function in a fast-paced environment, have excellent communication skills, be able to multitask, and be reliable. Duties and Responsibilities: Primary Responsibilities Exhibits polite and professional communication via phone, e-mail, and mail. Greets and welcomes guests/applicants in a helpful manner Offering beverages Making coffee upon request of visitor Answers incoming calls promptly and courteously Follow telephone guidelines per policy and procedure. Taking note of all incoming calls (name, phone number, time, nature and urgency of the call etc…) Transfer calls to appropriate personnel Receiving incoming mail and packages All mail received should be handed directly to Melissa without sorting through it Checking next door for mail/packages Outgoing mail and packages Using the stamp machine Keeping a record of all outgoing mail on a notebook Mail out paystubs, invoices, caregiver surveys, applicant reference, birthday cards, etc. Filing and organizing important documents Making copies Maintains supply inventory by checking office supply stock Booking PCR tests for staff members Assists with general clerical tasks Supports the operation of the office by performing tasks related to organization and strong communication. Additional Responsibilities Prepares materials and assists with the onboarding/orientation process regarding schedules and paper flow. Performs other clerical duties Maintains client and staff confidentiality Job Performance Demonstrates initiative and skills in planning and organizing work. Demonstrates desire to set and meet objectives and to find increasingly efficient ways to perform tasks. Completes work, care, and documentation with accuracy and within agency time frames. Requires minimal supervision and is self-directed. Conserves agency resources Communication Skills Demonstrates interpersonal understanding and utilizes effective communication skills Exhibits behaviors of cooperation Personal/ Professional development Problem Solving Qualifications 1. High school graduate with minimum of two years of progressive business experience; bachelor’s degree preferred. 2. Proficient in word processing, spreadsheet software. 3. Demonstrated knowledge of the appropriate skills for communicating with individuals of all ages, especially the geriatric population. 4. A minimum of two years' work experience in a healthcare environment, Experiences in a fast-paced work environment, including adapting to changing priorities. Degree of Travel Minimal. Visiting clients and doing groceries for the clients is an option.