IT Technician at High-Growth IT Startup in SF Area (San Francisco)

Location: Denver Tech Center (Onsite for first few weeks, then Hybrid/Remote) Compensation: $25-$30/hr Employment: Contract (with potential for full-time conversion) Start Date: ASAP About the Role We are seeking a motivated and customer-focused IT Support Specialist to join our team on a contract basis. This role is perfect for someone who enjoys solving problems, providing excellent technical support, and thrives in a fast-paced environment. The position will require you to work onsite in the Denver Tech Center during the initial training and ramp-up period (first few weeks). Afterward, you will transition to a hybrid/remote schedule. There is an opportunity to transition into a full-time position based on performance and business needs. Responsibilities Serve as the first point of contact for end-users seeking technical assistance via phone, email, or in-person. Troubleshoot and resolve hardware, software, and network issues at Tier 1 level. Log and track support requests in the ticketing system, ensuring timely updates and resolutions. Escalate complex issues to Tier 2/3 support when necessary. Assist with new user onboarding, including account setup, hardware preparation, and software installation. Maintain a professional and customer-first attitude in all interactions. Document troubleshooting steps, solutions, and best practices for future reference. Qualifications Valid driver’s license and reliable transportation (required for initial onsite work). 1+ year of experience in a help desk, technical support, or IT support role (or equivalent education/certifications). Familiarity with Windows and/or macOS environments, Microsoft 365, and common office applications. Basic understanding of networking (IP addresses, DNS, Wi-Fi troubleshooting). Strong communication skills and ability to explain technical concepts to non-technical users. Clean Background / MVR. Self-motivated with excellent problem-solving skills and attention to detail. Preferred Certifications CompTIA A+ Microsoft Azure Fundamentals (AZ-900) Microsoft 365 Fundamentals (MS-900) What We Offer Competitive pay at $25-$30/hour. Hybrid/remote flexibility after ramp-up. Computer / Equipment provided. Opportunity for full-time employment after the contract period.

Company Profile  At Sand Cherry Associates, we excel in the design and delivery of strategic customer-centric initiatives through digitally-native, data-empowered solutions. Our client’s confidence in us is centered on exceptionally skilled, high-energy talent working with the support of the full Sand Cherry team. Finding the right match for this role is a critical aspect of continuing that success.    Overview  We are seeking a Senior Data Analyst to join our clients Reliability Analytics team. This role is responsible for using advanced, non-machine-learning analytic techniques to investigate well-defined business questions, synthesize findings, and deliver actionable insights. The Senior Data Analyst will partner closely with management and stakeholders to clearly define problems, explore and analyze data, and present results in a way that drives business decisions and improves service reliability. This role requires 4 days per week in the Denver, CO office. Only candidates who are located in the Denver, CO area will be considered for this position. All qualified candidates MUST be authorized to work in the United States without requiring visa sponsorship. Please note that we do not work C2C. Requirements Partner with the management team to ensure business questions are clearly defined, scoped, and actionable. Leverage domain knowledge of the cable/telecom industry to quickly understand issues and data context. Develop an analytic approach in collaboration with management to address business needs. Identify and apply key attributes and metrics relevant to reliability analysis. Extract data from warehouses using SQL and prepare analyses in Excel or other BI tools. Build tables, pivot reports, and visualizations using reporting tools. Proactively identify and flag potential data quality issues or questionable assumptions. Apply foundational statistical and analytic techniques, such as correlations, statistical checks, and exploratory visualizations. Recognize limitations of observational data and apply methods to mitigate misinterpretation (e.g., correlation vs. causation, regression to the mean, confounding, selection bias). Ensure rigor in unit measurements, derived metrics, and interpretation of results. Translate analytic findings into a clear, compelling narrative supported by charts, figures, and tables. Develop professional, polished presentations in PowerPoint, emphasizing readability and clarity. Seek feedback from stakeholders and adapt insights for diverse audiences, with sensitivity to organizational dynamics. Qualifications 5+ years of experience in data analysis, with emphasis on reliability, operations, or telecom preferred. Proficiency in SQL, Excel, and BI/reporting tools (e.g., Tableau, Power BI, or similar). Strong foundation in statistics, with ability to apply appropriate analytic techniques. Excellent communication skills with proven ability to distill complex analyses into clear, actionable insights. Experience working in the cable/telecom industry is highly desirable. Detail-oriented, with strong problem-solving and critical-thinking abilities. Bachelor’s degree in Data Analytics, Statistics, Mathematics, Engineering, Computer Science, or a related field; Master’s preferred. Compensation Sand Cherry Associates based in Denver, CO is required by state law to include a reasonable estimate of the compensation range for this role. This compensation range takes into account a wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and delivery model. This is a long term consulting engagement, with an hourly range of $85-95 per hour on 1099 or adjusted commensurate salary on W2. Years of experience, level of education, geographic location, unique skills/qualifications for the specific role and potential certifications can be key factors in the final compensation for this role. Benefits Our team is unique — we are passionate about what we do. At Sand Cherry, our Consultants know they are impacting and shaping our clients’ industries. We recognize our employees for their contributions. Our culture is one of the most friendly and communicative in the consulting industry. Sand Cherry is not a top-heavy organization. We offer the opportunity to be part of a digital workforce. Discover the experience that only comes with self-responsibility in the workplace. Our team members manage their own workloads and are expected to deliver exceptional work for our clients. Professional career growth is one of our main priorities, as we affirm that investing in our Consultants and empowering our people will also deliver the best results and value for our clients.

Established IT company for over 28 years needs you working at a Fortune 500 company! We have a need for 2 professional people. $2700 for 11 work days. This is a great deal for someone who can go 9/2-9/5 (Tuesday thru Friday first week), 9/8-9/11 (Monday thru Thursday second week) and 9/15-9/17 (Monday thru Wednesday final week). 11 days total. iPhone migration and computer support. We already have a crew of 12 and we'll take total care of you. This is the real deal. Hurry only 2 slots available. Details upon phone call. This is a real easy job and basically is just tech support in an air conditioned office working with professionals supporting PCs, laptops and iphones. Please call as soon as possible for details. Call John 239-273-1272 or Angelo. 239-692-1106.

Company Profile      At Sand Cherry Associates, we excel in the design and delivery of strategic customer-centric initiatives through digitally native, data-empowered solutions.  Our client’s confidence in us is centered on exceptionally skilled, high-energy talent working with the support of the full Sand Cherry team.  Finding the right match for this role is a critical aspect of continuing that success.       Overview   We are looking for an experienced Product Manager. This role is responsible for leading project lifecycle and product development and deployment initiatives for an IP Video product for an enterprise organization. This involves product planning, drafting and refining product requirements, competitive research and analysis, and all product operations through deployment. This position is hybrid and qualified candidate will work on-site in either Philadelphia PA, or Denver, CO a few days a week and other days remote. Candidates must live in either the Philadelphia metro area or the Denver metro area and be willing to go on-site each week some days.     Duties & Responsibilities  Manage products and services utilizing product and/or project management principles, strategy and execution  Understand the current GTM approach and how to engage with stakeholders as necessary for product release solutions  Proven ability to work in large, enterprise organization and communicate effectively with stakeholders  Manage key documentation deliverables such as inputs, outputs, GTM materials   Enhance product management tools, documentation, and reporting  Create and maintain product related information and communication  Create and maintain process workflow documentation to support business needs  Consistently exercise informed judgment and discretion in matters of significance  Direct cross functional teams, such as engineering or development, regarding product requirements  Act instrumentally in connecting Agile and non Agile teams to support product efforts   Requirements Desired Skills and Experience  Minimum 7 years direct product planning, product operations and product management experience  Experience in telecommunications/broadband, data service networks, or contact center environments preferred  Experience working with IP video is required Experience in an Agile or Scaled Agile environment is necessary  Experience with project or program management is necessary Knowledge and understanding of products in a technical capacity, understanding their requirements and related business needs  Experience aligning multiple business groups in a cross-functional, matrixed environment  Ability to drive and lead stakeholder meetings and manage deliverables from development and engineering  Excellent communication skills, utilizing a formal system for communications, reporting intake status, and collaborating with other internal groups  Ability to ramp up on new projects quickly and work autonomously, while actively keeping project team and client informed of milestones and potential issues    Qualifications/Technical Skill Requirements  Excellent knowledge of MS Office Suite products, especially Excel and PowerPoint for tracking, reporting, and executing slide presentations  Experience with MS Project and JIRA are helpful  Experience with broadband technology product solutions/offerings is preferred  Familiarity working with cross functional teams- IT, product development, engineering, and marketing is necessary  Experience managing numerous product lines and providing updates and insights to stakeholders at a variety of levels in a large enterprise organization    Education/Certifications  Bachelor’s degree in Business or other quantitative field  PMP certification is helpful or project management methodology courses  Consulting background is helpful but not required  Compensation For individuals assigned and/or hired to work in Colorado, Sand Cherry Associates is required by law to include a reasonable estimate of the compensation range for this role. This compensation range considers a wide range of factors considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and delivery model. This is a 6 - 12 month engagement with an annualized salary of $120,000 - $150,000. Years of experience, level of education, geographic location, unique skills/qualifications for the specific role and potential certifications can be key factors in the final compensation for this role. Benefits Our team is unique — we are passionate about what we do. At Sand Cherry, our consultants know they are impacting and shaping our clients’ industries. We recognize our employees for their contributions. Our culture is one of the most friendly and communicative in the consulting industry. Sand Cherry is not a top-heavy organization. We offer the opportunity to be part of a digital workforce. Discover the experience that only comes with self-responsibility in the workplace. Our team members manage their own workloads and are expected to deliver exceptional work for our clients. Professional career growth is one of our main priorities, as we affirm that investing in our consultants and empowering our people will also deliver the best results and value for our clients.

Superior Skilled Trades is seeking a Low Voltage/Smart home Technician for projects at multiple locations in the Aspen, CO area! PAY: $22.00-$31.00 per hour based on experience SCHEDULE: 8:00 am-5:00 PM START DATE: ASAP Duration: Temporary to Permanent Superior Skilled Trades is seeking skilled Low Voltage/Access Control Technicians for high-end residential projects. We need a hands-on, residential smart home expert. Comfortable with home theaters, smart tech, and integrated systems Qualifications of a Low-Voltage Technician: Complete rack installation, including modular systems TV mounting, video walls, and Lunar walls Smart home components like Crestron, Control4, Lutron, Savant, etc. Security systems, climate control, shading systems, and advanced lighting Familiar with access control: Mag locks, strikes, motion sensors, REX buttons, card readers Experience with companies like Best Buy/Magnolia, Paragon, AVI-SPL, AHT, Bravas, Avidia, Nantucket Networks is a big plus! Install, maintain, and troubleshoot access control systems and residential smart technologies Use hand/power tools to service doors, wiring, and tech systems Read schematics and technical documentation Follow safety protocols and NEC standards Document all work performed onsite Additional Requirements: Must be eligible to work in the U.S. Must have reliable transportation Must have own tools. Depending on the assignment, applicants may be subject to a pre-employment drug screen and background screening. WE ARE AN EQUAL OPPORTUNITY EMPLOYER! Please text "Aspen" to (813) 498-0334 for prompt response. Hablamos Españ_ol! LLamenos a nuestras oficinas y pida comunicarse con alguien que hable españ_ol!

Company Profile    At Sand Cherry Associates, we excel in the design and delivery of strategic customer-centric initiatives through digitally native, data-empowered solutions.  Our client’s confidence in us is centered on exceptionally skilled, high-energy talent working with the support of the full Sand Cherry team.  Finding the right match for this role is a critical aspect of continuing that success.     Overview  We are seeking an experienced Technical Project Manager for a Denver based Client’s data team. This role will work closely with stakeholders to support reliability analytics across our network. This role will apply non-machine-learning analytical techniques to data, answer defined business questions and transform findings into actionable insights. This Technical PM will collaborate with management to scope problems, pull and analyze data, and deliver clear, compelling presentations to a variety of internal audiences. This is a long-term consulting engagement, and qualified candidates must be able to work in office in Denver, CO. Candidates that live outside of Denver metro area will not be considered for this role. Responsibilities Problem Definition ·       Partner with management to clearly define scope. ·       Apply cable/telecom industry knowledge to understand issues and relevant datasets. ·       Develop analytic approach plans in alignment with business objectives.   Data Acquisition & Preparation ·       Extract data from data warehouses using SQL and prepare analyses in Excel or BI. ·       Leverage reporting tools to create visualizations, tables, and pivot reports. ·       Monitor data quality and proactively identify potential assumptions or issues.   Data Analysis ·       Apply core statistical and analytic methods, including correlations, exploratory visualization, and statistical validity. ·       Recognize and mitigate issues such as correlation vs. causation, confounding, regression and selection bias. ·       Ensure accurate application of measurement units and derived metrics.   Storytelling & Presentation ·       Assemble findings into a cohesive narrative supported by clear figures and charts. ·       Present in PowerPoint, with attention to formatting, readability, and detail. ·       Seek feedback and review, presenting with clarity, efficiency, and sensitivity to organizational dynamics. ·       Synthesize findings into cohesive narratives supported by clear visuals. ·       Develop and deliver professional PowerPoint presentations tailored to technical and business audiences. ·       Solicit feedback and present results with clarity, efficiency, and sensitivity to organizational context.   Requirements Requirements ·       Bachelor’s degree in Data Science, Statistics, Engineering, or a related field. ·       5+ years of experience in project management, data analytics, and/or data analysis. ·       Industry experience strongly preferred in telecommunications or technology industries. ·       Strong proficiency in SQL, Excel, and BI/reporting tools, as well as PowerPoint ·       Ability to manage data project efforts and initiatives. ·       Experience applying statistical techniques to real-world business problems. ·       Develop data into business insights and present findings effectively. ·       Ability to assemble, synthesize and deliver data into PowerPoint presentation decks. ·       Excellent communication and collaboration skills with both technical and non-technical stakeholders. ·       Ability to engage with Executive level stakeholders to deliver insights.   Compensation For individuals assigned and/or hired to work in Colorado, Sand Cherry Associates is required by law to include a reasonable estimate of the compensation range for this role. This compensation range considers a wide range of factors considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and delivery model. This is a long term consulting engagement with an estimated salary range of $130-140k. Years of experience, level of education, geographic location, unique skills/qualifications for the specific role and potential certifications can be key factors in the final compensation for this role.   Benefits Our team is unique — we are passionate about what we do. At Sand Cherry, our Consultants know they are impacting and shaping our clients’ industries. We recognize our employees for their contributions. Our culture is one of the most friendly and communicative in the consulting industry. Sand Cherry is not a top-heavy organization. We offer the opportunity to be part of a digital workforce. Discover the experience that only comes with self-responsibility in the workplace. Our team members manage their own workloads and are expected to deliver exceptional work for our clients. Professional career growth is one of our main priorities, as we affirm that investing in our Consultants and empowering our people will also deliver the best results and value for our clients.