Senior QA Lead

Job Posting Job title: Wireless Technician/Tower Climber Location: Pala, CA Application Deadline: Open until filled (Early applications encouraged) Compensation: Minimum of $26/hour. DOE Benefits: *Paid Holidays *Rich Medical, Dental & Vision *Generous Vacation & Sick *401(k) Match *This position will also include a work boot allowance* Status: Full Time/Regular position Job Summary The individual in this position will be responsible for the installation, maintenance and ongoing support of wireless broadband internet service associated with the Tribal Digital Village Network. This job is similar to a cable internet or satellite internet installer. The incumbent will need to resolve issues and/or problems as they arise with minimal supervision. This position requires the use of computers and networking in regards to radio communication and installing internet routers, switches and cabling. An understanding of computer networks is preferred and an interest in such networks will be considered. Roof climbing and tower climbing will be required but not on a daily basis. Our ideal candidate will have excellent customer service skills and be in good physical condition. Interest in computer and networking technologies is a plus. Experience in tower climbing and experience in wireless communications is also a plus. This position will require a lot of outdoor exposure (i.e., in field work and at remote locations throughout San Diego County). The position is non-exempt and the standard hours are Monday through Friday, 8:00 a.m. to 4:30 p.m., however some work after hours may be required depending on business needs. Essential Functions 1. Perform tower construction activities including assembling/erecting towers, installing antennas, mounting hardware, installing coax and connectors, grounding, testing, positioning and optimizing antennas and lines. 2. Install solar panels, mounts, electrical, batteries, building out enclosures and water sealing electronics. 3. Installation of network hardware, including but not limited to, switches, routers, media converters, wireless access points, microwave radios and dishes. 4. Safely and efficiently complete repairs and upgrades at elevated heights. 5. Perform minor construction tasks, including digging holes, weed abatement, clearing brush, mixing and pouring concrete. 6. Perform home installations which involves; drilling in walls, installing cable, mounting antenna on roofs and configuring internal electronic equipment. 7. Configure internet wireless routers, radios, antenna, switches and managing multiple radio vendor interfaces. 8. Install broadband wireless equipment in a variety of situations including; roof top, tower, pole mount, tribal buildings and modular buildings. 9. Climb and work on towers for the purpose of installing, replacing or equipment. 10. Drive on many different road conditions and to remote areas, both on and off maintained roads. 11. Interact with clients ranging from home owner subscribers to Tribal Leaders. 12. Perform work in both indoor and outdoor situations and maintain professionalism in both environments. 13. Communicate verbally and in writing with planning team and clients. 14. Observe strict confidentiality of all program and customer information. Job Requirements and Qualifications Education: Minimum High School Diploma or GED. Certificates & Licenses: Valid California Driver’s License with driving record acceptable to SCTCA’s insurance. CPR/First Aid Certified. Must be able to complete and pass Tower Safety Program and Testing, and complete training for Fall Protection Systems. Knowledge Requirements: Working knowledge of Computer Networking; on the job training or Network+ certified. Must be computer (Mac and PC) and Internet proficient. Prefer knowledge of safety procedures and how to operate tower safety gear; and be willing to learn and retain this knowledge once trained. Verbal and written communication and presentation skills, including writing legibly to prepare neat and accurate records. Ability Requirements: Ability to safely climb towers up to 100 feet while carrying 70 lbs. Ability to distinguish between the different colors in a cable. Ability to drive in off-road driving conditions in rural areas. Experience: 1 year of Computer Networking experience preferred, with office or home LAN’s. Experience working with wireless networks preferred. Experience with network and system efficiency to implement network solutions. Physical: Requires hiking, climbing (heights of 100ft), digging and other physically demanding tasks. Most work is done at a high elevation. Lifts and moves objects weighing up to 75 pounds. Employee needs to remain under the total body weight of 310 lbs. to stay within the guidelines of our safety equipment. Work is done primarily outdoors and must be able to tolerate changing weather conditions. Conditions of Employment: Candidates are required to successfully complete required background check and drug screening. Must have own reliable transportation. Other Information In addition to the essential duties listed above the Wireless Technician/Tower Climber is expected to: • Demonstrate efficient time management and prioritize workload daily. This person must have the ability to work with minimal supervision. • Problem-solve in various situations. • Consistently produce a high-quality level of work. • Consistently report to work on time prepared to perform the duties of the position and meet deadlines.\ • Willingness to learn our systems and express positive ways to improve our systems. • Possess a caring and positive mental attitude towards customer’s needs and expectations. • Be flexible to work some evenings and weekends when the workload requires. About Our Company The Southern California Tribal Chairmen's Association (SCTCA) is a multi-service non-profit corporation established in 1972 for a consortium of 25 federally-recognized Indian tribes in Southern California. The primary mission of SCTCA is to serve the health, welfare, safety, education, cultural, economic and employment needs of its tribal members and enrolled Indians in the San Diego County urban areas. A board of directors comprised of tribal chairpersons from each of its member Tribes governs SCTCA. How to Apply Preferred method: Apply online at http://sctca.applicantpro.com/ A. Apply in person and submit a completed Application for Employment with a resume to the Human Resources office*, located at 11475 Nejo Rd. Bldg H. Pala, CA 92059. *Office subject to closures. B. Fax a completed Application for Employment and resume to 760-742-8610. Note: The Application for Employment can be found at www.sctca.net, under the “Careers” link. Next Step in the Process 1. If you are selected to move forward, you will be emailed an online assessment. 2. If you are not selected, you will receive a denial email. Note: These emails could possibly go to the spam folder, so please check there as well. SCTCA IS AN “AT-WILL” EQUAL OPPORTUNITY EMPLOYER WITH NATIVE AMERICAN PREFERENCE To be considered under Native American Preference, you must submit verification of Tribal affiliation with your application.

We are seeking a highly organized and communicative Internal Operations Coordinator to streamline our project management processes and improve interdepartmental coordination. This role will serve as the critical link between our field operations, service department, and warehouse/purchasing functions, ensuring smooth information flow and efficient project execution. Key Responsibilities: Act as the primary point of contact for internal communication between field operations, service coordination, and warehouse/purchasing departments. Collaborate closely with the Field Project Manager to understand project requirements and timelines, translating field needs into actionable tasks for other departments. Coordinate with the Service Coordinator to ensure service requests are properly integrated into ongoing project schedules and resource allocations. Liaise with the warehouse/purchasing team to ensure timely procurement and delivery of materials for projects and service calls. Leveraging existing centralized project tracking system, ensuring all departments have access to up-to-date information. (We primarily use Quickbase) Facilitate regular cross-departmental meetings to discuss project statuses, upcoming needs, and potential issues. Continually improve communication protocols to improve information sharing across departments. Review regularly generated reports on project statuses, resource utilization, and interdepartmental performance metrics. Identify bottlenecks in communication or processes and propose solutions to improve operational efficiency. Assist in the maintenance of project documentation, including schedules, change orders, and closeout procedures. Preferred Qualifications: Knowledge of access control, video surveillance, and intrusion detection systems Bachelor's degree in Business Administration, Operations Management, or related field Experience with Quickbase Requirements Required Qualifications: 3+ years of experience in project coordination or operations management, preferably in the security integration industry Strong understanding of project management principles and practices Excellent communication and interpersonal skills Proficiency in project management software and Microsoft Office suite Demonstrated ability to manage multiple priorities and deadlines Strong problem-solving and analytical skills Experience with ERP or CRM systems Familiarity with inventory management and purchasing processes Benefits Paid Time Off Paid Holidays 401k Safe Harbor Match

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Join DeepTech Inc. – Where Apple Expertise Meets Human Centered IT WHO WE ARE DeepTech Inc. is a trusted NYC-based MSP with 20+ years of delivering smart, personal, and proactive IT support. We’re a tight-knit team that values expertise, collaboration, and client success. Our environment is fast-paced, fun, and focused on real impact. Are you a macOS pro who loves problem solving and helping put a smile on clients face? We're looking for a full-time, Mac-focused IT Specialist to join our Service Desk team. This role combines in-office and onsite work, supporting clients across NYC. This role is for experienced professionals only—those who already know their way around macOS and the Apple ecosystem. If you're still learning the ropes, this one isn’t the right fit. Apple certifications are a big plus—but not required. WHAT YOU'LL DO Work from our bright Midtown NYC office and visit client sites throughout the city Handle a variety of technical support needs—from quick fixes to deeper troubleshooting Resolve tickets involving: > Password resets, printer setups, OS updates > Workstation migrations, server support, MDM configurations (e.g., JAMF, Mosyle, Intune) > macOS, Windows, Google Workspace, and O365 troubleshooting > Work with firewalls, switches, WiFi, VPN (SonicWall, Meraki) > Support VoIP systems, email security, spam filtering, and more > Participate in on-call rotation and team meetings > Keep documentation and client communication clear and up-to-date SKILLS & REQUIREMENTS > 4+ years supporting macOS, iOS, and mobile devices in professional environments > Familiarity with tools like Keychain, Activity Monitor, Console, LaunchAgents/Daemons > Experience with MDMs (JAMF, Mosyle, Intune, Meraki) > Comfort supporting Windows users at a Level 1 capacity > Hands-on experience with Google Workspace, Office 365, and cloud-based environments > Strong communication skills—you’re client-friendly, clear, and reliable > A self-starter mentality—you take ownership, but know when to escalate > Familiarity with ticketing systems (ConnectWise is a plus) and RMM tools WHAT WE OFFER + Compensation & Perks + Cell phone reimbursement + Commuter benefits + Medical, dental, vision, life, and AD&D insurance + 9 paid holidays, PTO, and sick time + Employee referral bonus and EAP access + Career Development * Clear annual training goals * Structured 3-week onboarding * Opportunity to work with Mac, PC, networking, and use all the fun tools * Friendly and supportive team culture * Midtown office with great energy * Monthly employee appreciation, and the occasional office pup * Breakfast team meetings and a culture that values your voice READY TO APPLY? If you're passionate about supporting Apple environments and want to thrive in a people-first MSP, we'd love to hear from you. Email your resume to us with the subject line: Mac Support Tech – YOUR FULL NAME WITH a pdf copy of your resume attached. Only candidates who follow this instruction will be considered. DeepTech Inc. is proud to be an Equal Opportunity Employer. We encourage applicants of all backgrounds and identities to apply.