QA Analyst, Mobile (KeeperChat)

Keeper Security is hiring a highly motivated and experienced QA Analyst to join our KeeperChat team and ensure the quality, reliability, and security of our secure messaging applications. This is a 100% remote position, with an opportunity to work a hybrid schedule for candidates based in the El Dorado Hills, CA or Chicago, IL metro area. Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations globally. Keeper is published in 21 languages and is sold in over 120 countries. Join one of the fastest-growing cybersecurity companies and play a critical role in testing and validating KeeperChat’s cross-platform applications. About Keeper Keeper Security is transforming cybersecurity for people and organizations around the world. Keeper’s affordable and easy-to-use solutions are built on a foundation of zero-trust and zero-knowledge security to protect every user on every device. Our award-winning, zero-trust, privileged access management platform deploys in minutes and seamlessly integrates with any tech stack and identity application to provide visibility, security, control, reporting and compliance across an entire enterprise. Trusted by millions of individuals and thousands of organizations, Keeper is an innovator of best-in-class password management, secrets management, privileged access, secure remote access and encrypted messaging. Learn more at KeeperSecurity.com. About the Role As a QA Analyst on the KeeperChat team, you will test and validate features across Windows, macOS, iOS, and Android applications to ensure secure, high-performance messaging experiences. You’ll collaborate closely with developers, product managers, and other QA professionals to design test cases, track issues, and drive improvements across KeeperChat’s multi-platform environment. Your work will directly support the delivery of a reliable, secure, and seamless communication platform trusted worldwide. Responsibilities Design, document, and execute test cases for iOS and Android KeeperChat apps, ensuring functionality, performance, and security Perform functional, regression, exploratory, and usability testing on mobile devices with a focus on messaging workflows Validate push notifications, background activity, synchronization, and real-time messaging reliability across devices and platforms Test backend APIs supporting secure communications and encryption Collaborate with developers to reproduce, diagnose, and resolve issues quickly Manage and track test tickets in Jira, documenting QA activities in Confluence and TestRail Contribute to mobile automation test suites (Appium, Espresso, XCUITest, etc.) to improve coverage Support testing on desktop clients (Windows, macOS, Linux) as needed — flexibility and multitasking are critical Provide QA input in Agile ceremonies, ensuring mobile quality is prioritized throughout the release cycle Requirements 3+ years of professional QA or software testing experience, with a strong emphasis on iOS and Android mobile applications Prior experience testing mobile chat/messaging, VoIP, or real-time communication apps is strongly preferred Hands-on experience with mobile testing tools (e.g., Appium, Espresso, XCUITest, Firebase Test Lab) Familiarity with push notifications, background services, mobile networking, and performance testing Strong debugging and troubleshooting skills on iOS and Android devices Excellent multitasking ability, flexibility, and comfort working in a fast-paced, dynamic environment Experience with QA methodologies, test case design, and defect management (Jira, TestRail, Confluence) Bachelor’s degree in Computer Science, Engineering, or equivalent work experience Due to the role's involvement in GovCloud, all applicants must be a U.S. Person (citizen or lawful permanent resident) Preferred Qualifications Experience with secure communications, encryption, or compliance-sensitive apps Familiarity with cross-platform frameworks (e.g., .NET MAUI, React Native) Exposure to desktop app QA (Windows, macOS, Linux) with willingness to expand coverage beyond mobile Background in Agile/Scrum environments and CI/CD pipelines Benefits Medical, Dental & Vision (inclusive of domestic partnerships) Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life Voluntary Short/Long Term Disability Insurance 401K (Roth/Traditional) A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc) Above market annual bonuses Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees. Classification: Exempt