Logistics Specialist

At Oura, our mission is to empower every person to own their inner potential. With our award-winning Oura Ring and app, we help over 2.5 million people turn insights about sleep, activity, and readiness into healthier, more balanced lives. We believe that starts from within — by creating a culture where our team feels supported, included, and inspired to do their best work. Our values guide how we show up for each other and our community every day. This is a hybrid position based in San Francisco, requiring 3 days per week in the office.    We are looking for a Senior Logistics Specialist to help drive and execute our logistics strategy and oversee day-to-day operations within the Americas region. We need an experienced professional who can operate with a level of autonomy to drive strategic improvements, deliver quantifiable cost-savings, and ensure our logistics network effectively supports retail operations alongside eCommerce growth. The ideal candidate will be a key subject matter expert for end-to-end logistics, taking full ownership of major projects and initiatives from conception to completion. A proven track record in project management, strategic vendor management, and leveraging data analytics to pioneer new efficiencies is essential for supporting our international growth in a fast-paced environment What you will do:  You will play a critical role in supporting new retail partnerships by overseeing purchase orders and order fulfillment for key retail partners across the Americas region to ensure accuracy, timely processing, and compliance with major retailer requirements. Contribute to the logistics strategy for the Americas by executing key initiatives focused on scalability, efficiency, and cost-savings through data analysis. Manage cross-functional logistics projects from conception to completion, including international expansions, new product introductions, and systems integrations. Utilize JIRA to manage timelines, resources, and stakeholder communication to ensure projects are delivered on-time. Serve as a key point of escalation for the most complex shipment issues, such as customs holds, carrier performance failures, or systemic fulfillment errors, implementing robust, long-term solutions. Oversee and optimize the end-to-end order lifecycle, from order creation to final delivery, ensuring our fulfillment network meets the highest standards of accuracy, timeliness, and compliance. Collaborate with the Global Trade Compliance team to co-develop strategies for customs clearance, ensuring full compliance while optimizing for speed and cost. Partner with Finance and Accounting to provide in-depth analysis for month-end close, ensuring inventory accuracy and providing strategic insights into cost variances. Serve as the primary logistics liaison for the Supply & Demand team, translating their forecast and inventory plans into actionable execution strategies for fulfillment, transportation, and network efficiency. Drive continuous improvement initiatives by defining, analyzing, and reporting on key performance indicators (KPIs). Present findings and recommendations for process improvement to stakeholders and leadership. Requirements We would love to have you on our team if you have: 5+ years of hands-on logistics experience, with a proven ability to manage projects and contribute to cost-saving initiatives. Solid experience with omni-channel logistics, including 3PL collaboration, transportation coordination, and supporting retail operations with major partner such as Amazon, Best Buy, Target, Costco, etc. Strong proficiency with logistics systems (ERP, WMS) and project management tools like JIRA, combined with solid analytical skills using tools like Google Sheets. Solid experience with omni-channel logistics, including 3PL collaboration, transportation coordination, and the compliance requirements for major retail partners. A strong understanding of global logistics principles, including import/export processes and customs documentation. A proactive, ownership-driven mindset with the ability to manage complex tasks and projects independently. Strong problem-solving skills with a desire to learn and apply new methods and technologies to improve logistics processes. Nice to Have Experience with Amazon Vendor Central is a significant plus. EDI and ERP experience, specifically with Orderful and NetSuite, is highly desirable. A degree in Logistics, Supply Chain Management, International Business, or a related field is preferred. Benefits At Oura, we care about you and your well-being. Everyone here at Oura has a ring of their own and we are continually looking to improve employee health. What we offer: Competitive salary and equity packages Health, dental, vision insurance, and mental health resources An Oura Ring of your own plus employee discounts for friends & family 20 days of paid time off plus 13 paid holidays plus 8 days of flexible wellness time off Paid sick leave and parental leave Oura takes a market-based approach to pay, which may vary depending on your location. US locations are categorized into tiers based on a cost of labor index for that geographic area. While most offers will be closer to the starting range, successful candidates' pay will be determined based on job-related skills, experience, qualifications, work location, internal peer equity, and market conditions. These ranges may be modified in the future. Region 1 $88,000 - $110,000 Region 2 $80,000 - $100,000 Region 3 $75,000 - $94,000 A recruiter can determine your zones/tiers based on your US location. We are not considering candidates residing in the following states: Alaska (AK), Delaware (DE), Iowa (IA), Mississippi (MS), Missouri (MO), Nebraska (NE), South Dakota (SD), Vermont (VT), West Virginia (WV), and Wisconsin (WI) Oura is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. Individuals seeking employment at Oura are considered without regard to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. We will not tolerate discrimination or harassment based on any of these characteristics. We will work to ensure individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Disclaimer: Beware of fake job offers! We’ve been alerted to scammers posing as ŌURA recruiters, especially for remote roles. Please note: Our jobs are listed only on the ŌURA Careers page and trusted job boards. We will never ask for personal information like ID or payment for equipment upfront. Official offers are sent through Docusign after a verbal offer, not via text or email. Stay cautious and protect your personal details. To all recruitment agencies: Oura does not accept agency resumes. Please do not forward resumes to our jobs alias, Oura employees, or any other organization's location. Oura is not responsible for any fees related to unsolicited resumes.