Call Center Specialist

World Central Kitchen (WCK) is seeking an Email Marketing Manager to lead our email strategy at the intersection of storytelling, supporter engagement, and fundraising. This role will be responsible for developing compelling newsletters, urgent fundraising appeals, and automated journeys tailored to diverse audience segments. The ideal candidate brings expertise in email platforms, audience behavior, and data-driven optimization—and is passionate about using these skills to grow our donor base and deepen global connection to WCK’s mission. Most importantly, this individual will take pride in telling WCK’s powerful stories and building lasting relationships with our supporters Key Responsibilities: Campaign strategy and execution: Lead the end-to-end development and execution of email campaigns, including story-driven newsletters, fundraising appeals, campaign launches, and supporter journeys (e.g., welcome, thank-you). Creative development: Write, edit, and produce emotionally resonant and visually engaging emails that reflect WCK’s brand voice and convey urgency and impact. Segmentation and personalization: Create and launch campaigns customized for audience segments based on giving behavior, engagement history, and content preferences. Automated journeys: Build and continuously refine automated series—such as welcome, re-engagement, retargeting, and milestone journeys—in collaboration with key Development stakeholders. Data-driven optimization: Analyze campaign performance (e.g., open rates, click-through rates, conversions, A/B tests) and apply insights to improve reach, engagement, and impact. Platform management: Manage and optimize our email service provider (e.g., Salesforce Marketing Cloud, Every Action, Mailchimp, Paradot, or Similar), including audience segmentation, tagging, list hygiene, and journey automation. Cross-team collaboration: Partner with fundraising, content, IT, and field teams to align messaging with organizational priorities, reflect timely events, and ensure foundational infrastructure supports scalable marketing. Compliance and deliverability: Ensure adherence to email marketing laws and best practices (e.g., GDPR, CAN-SPAM), maintaining strong list health and deliverability standards. Application & Cover Letter This application requires a cover letter that explains your interest in this position and in working for WCK. References and Background Checks To help ensure the safety of our communities and our teams, our selection process will include reference and background checks, subject to any legal or regulatory requirements. Equal Opportunity WCK is an equal opportunity employer committed to inclusion and diversity and to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics. Applicants must be authorized to work for any employer in the United States. We are unable to sponsor or take over sponsorship of employment at this time. E-Verify For US based employment, WCK participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. Please view the E-Verify posters here with important information. Para empleados en los EEUU, WCK participa en E-Verify y proporcionará al gobierno federal la información de su Formulario I-9 para confirmar que usted está autorizado para trabajar en los EE.UU.. Los empleadores sólo pueden utilizar E-Verify una vez que usted haya aceptado una oferta de trabajo y completado el Formulario I-9. Haz clic aquí para ver los carteles de E-Verify con información importante. No recruiters or agencies, please. Requirements 5+ years of experience in email marketing, ideally in nonprofit, journalism, or digital-first environments with a focus on fundraising or conversion. Demonstrated experience with segmentation, automation, retargeting, and optimizing email performance through A/B testing and analytics. Proficiency in CRMs and email platforms (e.g., Salesforce Marketing Cloud, EveryAction, Mailchimp, Klaviyo, Campaign Monitor) and a strong grasp of key engagement metrics and online/offline integration. Solid understanding of digital marketing trends and a data-informed approach to creative testing and optimization. Excellent writing and storytelling skills, with a proven ability to create high-performing, dynamic content. Strong organizational skills with the ability to manage multiple projects, adapt to evolving priorities, and work independently. Collaborative mindset and ability to integrate email strategy with broader organizational and campaign initiatives. Passion for humanitarian work, with empathy and an instinct for acting with urgency and care during critical moments. Alignment with the mission and values of WCK. Must have valid passport. Preferred Skills: Experience with dynamic content, conditional logic, or advanced personalization techniques (preferred). Familiarity with HTML/CSS for email (preferred). Background in digital ad retargeting or integrated paid media journeys (preferred). Ability to adapt messaging quickly in response to disasters or global developments (preferred). Benefits ZERO Premiums: WCK covers 100% of insurance premiums for employees and their dependents, including medical, dental, vision, and group life coverage. Benefits begin on your date of hire. Voluntary Benefits:  Options include: Additional Life Insurance Pet Insurance Supplemental AD&D Flexible Spending Accounts (Dependent Care and Health Care) 403(b) Retirement Plan:  WCK offers a 50% match up to 8% of employee salary deferrals, beginning within 30 days of hire. Life & Disability Insurance:  100% employer-sponsored group life and disability insurance provided within 30 days. Paid Time Off (PTO):  Responsible PTO, including vacation, sick, and personal leave, plus paid holidays. Growth Opportunities:  Learning and development support to grow your career. Employee Assistance Program (EAP):  Free and confidential support for life’s challenges. Annual Salary Reviews and additional benefits outlined in the Personnel Manual. Salary Range: $85,000 - $100,000 USD per year

Channel Factory provides intelligent marketing solutions for the next generation of contextual safety, suitability, and performance for brands and agencies. Our platform helps marketers implement, automate, and scale their marketing programs across the world’s largest video library, YouTube and emerging growth channels. We sit at the intersection of marketing and suitability and have a mission of enabling the world’s top brands to consciously connect with the right audience in the right context, maximizing suitability and contextual performance.  Channel Factory embodies a strong start-up culture that values diversity, collaboration, and results. Our bias towards execution balances critical thinking, analysis, and pragmatic problem solving. We expect a lot from one another and value our thoughtful and intellectually curious company culture.  Channel Factory is headquartered in the United States and has global offices across 20+ cities/countries. This position will be based in the United States reporting to the SVP of Account Management/Client Solutions. Remote work status is subject to change at any time. Account Managers (AMs) are dynamic, strategic, and savvy media professionals in the digital video space, primarily YouTube. AMs are responsible for managing day-to-day interactions with clients and supporting client teams, monitoring client success, and developing and executing plans for account and client growth. Responsibilities: Become a power user of our ViewIQ technology & execute full 360-Youtube media planning and buying understanding and functionality Serve as the main point-of-contact/consultant to clients, understanding and communicating how Channel Factory’s products will help them achieve their media goals in the YouTube space—including but not limited to advisement on YT products, targeting strategy, inventory availability, buying strategy & optimizations, and buying platform assistance (DV360, Google Ads) Lead Kick-off calls, setting clear expectations and measures from the start, and serving as the single-point-of-contact with Programmatic Solutions for all inquiries. Own and grow a book of business by focusing on client retention, growth, renewals Partner with Sales and independently lead client calls to assist with up-selling Create and maintain short and long-term Account Plans for each designated account. Monitor campaign pacing and performance and have on-going discussions with internal teams and clients; proactively address any issues and provide multiple solutions and optimization strategies for under-performing areas. Create mid-campaign and end of campaign reports, highlighting CF’s effectiveness and conducting quarterly business reviews (QBR) for key clients Update Salesforce for proper campaign information and revenue tracking Reconcile monthly billing with Finance, ensuring accuracy & timely completion Work closely with Product to improve and enhance our products and ViewIQ platform Stay up with current events and industry changes, and share suggestions to update our Inclusion List approach and methodology as needed Assist in special projects as needed Ideal Candidate Our ideal candidate should be a self-starter and curious about digital media, especially YouTube. They should be an excellent communicator that can articulate and confidently share ideas. This person is expected to manage multiple clients, campaigns, and projects, and manage their time efficiently. They should also be curious and enjoy data/research to create new ideas and solutions from the information gathered. Requirements EXPERIENCE: 2+ years of YouTube, SEM, SEO, Facebook/PMDs, and/or Programmatic/Trading Desks buying Client-facing experience working with both agencies and brands is highly preferred. Able to help develop and set best practices and help train other team members to stay competitive in an ever-changing digital landscape. Able to track performance data, analyze results, and optimize campaigns across multiple technologies and partners. Experience in off-YouTube media, 3rd party, and Brand Studies. Have strong communication skills; verbal, written, interpersonal, and presentation. Advanced knowledge of Excel calculations, pivot tables, and graphs is a must! Able to effectively prioritize and work with little to no supervision. Highly organized and detail-oriented professional. A collaborative individual who can work both in a team and independently. Driven and determined to learn and adapt in a face-paced digital world. Above all, possess the highest levels of professionalism, integrity, and ethics. Bonus points if you have Google Ads, DV360, and/or Facebook certified! This role may involve occasional travel for in-person collaboration, meetings, trainings, etc. Benefits Work with a leading startup in a high-demand industry, and you would be working with like-minded experts aiming to transform video ad operations Competitive salary + bonus Comprehensive medical benefits (Medical, Vision, Dental, and Life Insurance) Cell phone and Wifi Reimbursement Bill Spend Stipend Work-life flexibility – we value your contributions above all Founded in 2010, Channel Factory is an award-winning marketing technology company that helps top global brands and agencies maximize YouTube advertising. Recognized as a technology innovator by Cynopsis and one of the fastest-growing companies by Inc., Channel Factory has served over three hundred of the Fortune 500 in delivering scalable, brand-safe, contextually aligned YouTube advertising software and services. By tapping into the deepest proprietary data pool on the market, the company enables highly customized, contextually aware, and dynamically optimized campaigns and provides industry-leading performance for a portfolio of clients across all industries. Channel Factory is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Channel Factory makes hiring decisions based solely on qualifications, merit, and business needs at the time. The company also has employee resource groups focusing on encouraging inclusion and diversity in the workplace.

Career Transition Opportunity: Build a Purpose-Driven Future Calling ambitious project managers: step beyond the boardroom and into purpose-led leadership work with serious earning potential. If you’re an experienced professional seeking flexibility and impact, this could be your career move. Join us in the personal development space. If you’re strategic, driven, and ready to redirect your skills toward more meaningful outcomes, you’ll thrive. Successful candidates will join us in promoting e-learning and growth programmes that help people regain control of their lives. Requirements Operate within a proven, scalable model that advances fulfilment and performance-based pay. Partner with individuals and business owners to unlock performance using best-in-class personal development programmes and structured consulting practices. Generate leads through the creation and placement of basic online ads on various platforms. Conduct brief telephone or Zoom interviews. Provide support and guidance to your team members and community associates. Participate in weekly training sessions via Zoom. Benefits Total flexibility—work remotely on your own schedule. Uncapped, performance-based earnings—your results determine your income Comprehensive training to support your professional development A chance to build a purpose-driven career with impact   Please Note: This opportunity is designed for individuals who are ready to break free from conventional paths and take control of their future. Apply today.

We are looking for an enthusiastic marketing intern to join the Bon Secours Wellness Arena marketing team. This internship will help you acquire marketing skills and provide you with knowledge of comprehensive event marketing campaigns and how day-to-day marketing departments are run in an arena setting. Ultimately, you will gain broad experience in marketing and should be prepared to enter any fast-paced work environment. Areas of Focus: Assist with a wide variety of projects focused on increasing overall ticket sales and event publicity. Support the marketing team in daily administrative tasks Assist in marketing and advertising promotional activities (e.g. social media, direct mail, and web) Help distribute marketing materials Assist with and execute event marketing and publicity plans Develop and oversee grassroots marketing campaigns Day-of-event operations associated with all marketing events Email marketing initiatives for events (creation, execution, reporting) Press releases and media advisories Conduct demographics and psychographics research for various department projects Hours: We are flexible with schedules due to the importance of a student’s dedication to studies and school activities, but ask that the interns are committed to the schedule agreed upon once the internships begin. A minimum of 20 hours per week would give a student ample exposure to real-world daily responsibilities and routines. Some weekend and evening hours may be required depending on the event schedule. Payment: This is a non-paid internship Housing: Nonapplicable Greenville Arena District actively fosters a diverse and inclusive working environment and is an equal opportunity employer. Qualified men and women from all racial, ethnic, or other minority groups, protected veterans, and individuals with disabilities are strongly encouraged to apply. Requirements Pursuing a degree in communications, marketing, media/multimedia, or a comparable program Must maintain a minimum 3.0 cumulative GPA (without rounding) Strong communication skills and a high attention to detail Strong desire to learn along with professional drive Excellent knowledge of MS Office Solid understanding of the different social networks Passion for the Live entertainment industry (preferred) Desired Characteristics Positive, flexible, team-oriented attitude Ability to work independently and manage multiple projects in a fast-paced environment Strong organizational, project management and problem-solving skills Self-starter Creative thinker

Remote | Flexible | High-ticket | Performance-Based Are you a Sales professional, Educator, or Mentor looking for greater freedom, impact, and earnings on your terms? We partner with individuals ready for a meaningful shift—whether you’re stepping out of a traditional role or expanding your streams of income. If you want purpose-led work that aligns with your lifestyle and values, this could be your next chapter. Requirements Promote transformative e-learning and personal growth programs Develop in-demand digital marketing and social media expertise Participate in live Zoom training to enhance your skills Conduct interviews with prospective business partners Benefits Total flexibility—work remotely on your own schedule. No cold selling. Take charge of your entrepreneurial journey, forging your unique path to success. Uncapped, performance-based earnings—your results determine your income. Comprehensive training to support your professional development. A chance to build a purpose-driven career with impact. Please Note: This opportunity is designed for individuals who are ready to break free from conventional paths and take control of their future. Apply today. Follow me on LinkedIn

Position Overview We’re seeking a motivated and enthusiastic Marketing Events Intern to join our Bohemia-based team. This role offers hands-on experience in event marketing, brand promotion, and community engagement. You’ll support the marketing department in preparing, setting up, and representing our brand at weekend events—fairs, expos, and community gatherings across Long Island. Key Responsibilities Represent Rapid Home Service Group at weekend marketing events (Saturdays or Sundays) Collect attendee contact information (emails, phone numbers) for lead follow-up Engage with the public and answer basic questions about our services Assist with light event prep during the week (organizing signage, materials, giveaways) Accurately track and record lead information Requirements Qualifications Currently pursuing or recently graduated in Marketing, Communications, or a related field (preferred but not required) Outgoing, approachable, and confident speaking with the public Strong communication and interpersonal skills Ability to commit to weekend event hours (must have reliable transportation) Organized and detail-oriented Marketing/event experience a plus, but not required Benefits What You’ll Gain Real-world experience in marketing and event promotion Exposure to brand building and customer engagement strategies Mentorship from experienced marketing professionals The chance to build your resume while connecting with homeowners across Long Island Schedule & Pay Part-time, event-based role averaging ~6 hours per week Events primarily on Saturdays or Sundays, with ~1–2 hours of prep during the week Paid $100 per event (flat rate)