Appointment Setter

Founded in 1994 and celebrating 30 years in business, Mindex is a software development company with a rich history of demonstrated software and product development success. We specialize in agile software development, cloud professional services, and creating our own innovative products. We are proud to be recognized as the #1 Software Developer in the 2023 RBJ's Book of Lists and ranked 27th in Rochester Chamber’s Top 100 Companies. Additionally, we have maintained our certification as a Great Place to Work for consecutive years in a row. Our list of satisfied clients and #ROCstar employees is both rapidly growing— Are you next to join our team? Mindex’s Cloud division is a dedicated group of cloud experts with extensive knowledge of workloads on AWS and Azure. We are an AWS Advanced Services Partner, and specialize in cloud-native application development, application modernization, cloud managed services, cloud migration, and big data and analytics. The Cloud Sales Development Representative will be responsible for driving new qualified leads and initiating the sales cycle. The primary focus is to source leads and manage the pipeline of cloud opportunities for new customers. Candidates need to be motivated, organized, driven, and have a proven success in a fast-paced and ever-changing environment. The ideal candidate is a self-starter who works well under pressure while managing and prioritizing multiple sales campaigns at once. This individual has excellent communication and organizational skills, is approachable, proactive, and detail-oriented. Requirements Assist in the curation of lists that target potential customers across various market segments that meet Mindex sales goals. Prospecting and lead generation: Identifying potential customers and generating new leads through various channels, such as cold calling, email campaigns, networking, and referrals. Market research and competition analysis: Keeping up-to-date with industry trends, market dynamics, and competitors to stay ahead in the cloud services market and provide insights for sales strategies. Nurture and qualify Marketing Qualified Leads (MQLs) Follow up on leads and perform BANT qualification; hand off qualified leads to Sales Collaboration: Collaborating with cross-functional teams, including marketing, product development, and customer support, to ensure a seamless customer experience and effective sales strategies. Sales reporting: Keeping accurate records of sales activities, customer interactions, and sales pipeline using CRM (Customer Relationship Management) tools, and providing regular reports to management, specifically around the number of outbound calls and contacts made. Achieve monthly sales leads quota. Physical Conditions/Requirements: Prolonged periods sitting at a desk and working on a computer No heavy lifting is expected. Exertion of up to 10 lbs. Education & Experience Bachelor’s in Marketing, Business or Information Technology 2+ years sales experience Benefits Medical Insurance (with a free option!) Dental Insurance Vision Insurance Company Paid Life and AD&D Insurance Optional Additional Life Insurance Company Paid Short-Term Disability Insurance Company Paid Long-Term Disability Insurance Medical and Dependent Care Flexible Savings Accounts (FSA) Health Savings Accounts with Company Contributions Optional Hospital Indemnity, Accident and Critical Illness Insurance as well as Legal Assistance Our Perks: Flexible Time Off Eight Paid Holidays Pre-tax and Roth 401(k) Options with Company Match Investment in Professional Development including a license to Udemy training courses and leadership training Employee Assistance Program Adoption Assistance Pet Insurance Discounts Tickets to local sporting events Team building events Holiday and celebration parties The band range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets, education, experience, training, certifications, internal equity, and other business and organizational needs. It is not typical for an individual to be hired at, or near, the top of the range for their role; and compensation decisions are dependent on the facts and circumstances of each case. The range for this role is $52,000 - $72,000. Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor, or take over sponsorship of an employment Visa at this time.

** This remote work opportunity is open to Texas residents only. ** Most contact centers suck; ours doesn’t! Imagine starting each day excited to work alongside mission-focused teammates and inspiring leaders. If you're eager to use your expertise in addressing customer concerns via phone, digital chat, social media, and SMS/text to redefine award-winning customer experience, this is your chance. We’re proud to be one of Newsweek’s Top 100 America’s Most Loved Workplaces and we are on the grow. Consider joining our team of passionate culture warriors. Work for Delta Defense, the private company that provides Marketing, Operations and Customer Service for the U.S. Concealed Carry Association. The USCCA safeguards life, freedom, and finances for responsible American protectors. Learn more about the USCCA at https://www.usconcealedcarry.com/  Contact Center Service & Inside Sales Advisor - Position Summary: * Engage with USCCA members and prospects through inbound and outbound calls and chats. * Build deep connections, helping members become the best protectors of themselves and their families. * Understand individual needs and educate on membership value through needs-based sales. * Provide outstanding service with account updates, payments, and membership purchases. * Make a difference every day, delivering an award-winning customer experience. Elevate your career with us and reap the rewards of your success! * Starting salary $21.00/hour * Shift premium available based on days and hours worked * Eligible for commission * 23 Days of Personal Time Off, 8 Company Holidays, plus paid day of Volunteer Service annually * 100% Remote work from your home office; say good-bye to commute time and to traffic! * Robust Insurance Coverage Options: Medical, Dental, Vision, HSA, FSA, Life, STD, & LTD  Contact Center Service & Inside Sales Advisor - Essential Duties & Responsibilities: * Engage with customers, members, and prospects via voice and digital channels to resolve issues and strengthen relationships. * Provide knowledgeable, respectful responses without scripts. * Stay informed about products, services, and promotions. * Use a "find needs, fill needs" approach to offer solutions and sell memberships and products. * Address concerns with empathy and detail, retaining members contemplating non-renewal. * Follow up to ensure exceptional service. * Achieve performance targets for efficiency, sales, and retention. * Collaborate with your team for continuous learning and growth. * Maintain alignment with the Core Values of Delta Defense and Mission of the USCCA in all interactions. Required Skills/Experience:  * High School diploma or equivalent required. Associate’s degree or higher preferred. * This is not an entry level role and requires prior work history in a customer service or sales role. Experience in fielding customer concerns by phone, digital chat, social media, and SMS/text is a plus. * Required to pass and maintain Producer Property and Casualty License. Paid Training is provided for all hires. * Excellent interpersonal skills complemented by strength in both written and verbal communication. * Demonstrated ability to employ patience, empathy and strong listening skills while ensuring customer needs are fulfilled in a timely and satisfactory manner. * Computer fluency; working knowledge of software applications and advanced internet functions. * Passionate about delighting customers and communicating with them through conversation. * Able to work equally as well in a team environment, in-office or remotely.  * Self-defense knowledge and training, familiarity with firearms is preferred, but not necessary. New hires must complete full-time, paid training which includes onboarding, products and systems, sales and service, and preparation for the Producer Property and Casualty Licensing. Required training runs Monday through Friday 8:00am-4:30pm Central for the first 8 weeks upon hire. Training is virtual for remote employees. Now hiring Full Time employees for the following 40 hour/week openings with 8 hour shifts: * Tuesday through Saturday, 1:30pm - 10:00pm CDT * Sunday through Thursday, 1:30pm - 10:00pm CDT ** This remote work opportunity is open to Texas residents only. ** If you are interested in this role but do not reside in Texas, please visit our Careers page to view other open positions. Benefits information can be reviewed at: https://www.deltadefense.com/careers/ Anticipated application close date: October 1, 2025 To apply, please click here: https://recruiting2.ultipro.com/DEL1019DDLL/JobBoard/5a38633d-9fd5-48ee-9f8f-539de7dac65f/Opportunity/OpportunityDetail?opportunityId=de18648c-3fa8-48b9-b3cc-4d1ce44fca40&sourceId=2e32cc4a-4aa6-4a45-9714-b90929aa78f8 ** Please check your email after submitting your application. To advance in the hiring process, you must complete the requested online assessment. We look forward to reviewing your application. ** PM19 LI-#REMOTE

Join the Gravity Payments team! A career at Gravity Payments is an opportunity to be part of a collaborative team where creative leadership, passion for progress, and accountability are paramount. Our team members focus and commit to helping our clients and community because we deeply care about others. Key Responsibilities Sales: Proactively identify and contact potential customers by visiting local businesses in person. Be responsible for the entire sales cycle, from scheduling meetings and presenting solutions to closing deals and fostering long-term relationships. Consistently exceed sales targets through relationship building and strategic outreach. Expand our network of local merchants, driving team growth and success. Strengthen customer retention, generate referrals, and create new revenue opportunities through proactive outreach. Requirements Account Management: Implement proactive strategies to strengthen relationships, identify retention opportunities, and drive referrals. Manage a portfolio of customer accounts, ensuring ongoing satisfaction through regular reviews, contract renewals, and rate assessments. Present and implement new financial services to maximize value for existing customers. Facilitate account maintenance virtually and over the phone as needed. Collaborate with other departments to quickly resolve customer challenges and maintain uninterrupted service. Participate in weekly strategy meetings to share progress, address challenges, and refine sales tactics, while engaging in continuous learning through role-playing exercises to enhance sales skills and effectiveness. Key Competencies Exceptional Communication and Interpersonal Skills: Ability to actively listen, build rapport, and clearly articulate ideas. Includes effective written and verbal communication with a focus on engaging diverse communities. Bilingual Proficiency: Fluency in both Spanish and English, written and spoken. Customer-Centric Problem-Solving Mindset: A genuine desire to understand and solve customer problems. This means prioritizing their needs and building long-term relationships based on trust, not just closing a sale. Must be able to think critically and offer valuable solutions that go beyond a simple transaction. Proactive and Adaptable Mindset: A self-starter who explores new growth avenues and is willing to adapt to challenges. Must be persistent and resilient in a dynamic environment, always seeking to improve processes and outcomes for the customer. Strong Organizational and Collaboration Skills: Ability to effectively manage multiple tasks, prioritize workload, and maintain efficiency while working closely with colleagues. Must be someone who contributes to the team’s shared success and enjoys collaborating on projects. Professional Development: Demonstrated interest in continuous learning and professional growth. We seek someone motivated by the opportunity to develop new skills and take on greater responsibilities over time. Team-Oriented Motivation: Demonstrated motivation to contribute to the overall team’s success and help colleagues succeed. Must be driven by group achievements and positive feedback, not just individual metrics. Desired Skills: More than 2 years of experience in a customer-facing role such as outside sales, customer support, project management, or account management. We value experience in building and nurturing relationships. Experience using a CRM platform such as Salesforce or similar tools. Technical Requirements: Must have access to a wired internet connection with a minimum download speed of 25 mbps and upload speed of 20 mbps. Must be located in and able to work from Los Angeles, CA. Must have personal vehicle/transportation. Benefits Benefits Compensation: Competitive salary with profit sharing. A base salary with no commissions and a unique opportunity to earn a share of the company's success. Comprehensive Benefits: Medical, dental, and vision coverage. Financial Security: 401(k) retirement plan and voluntary life insurance. Well-being: Time off when you need it, supporting personal and professional sustainability. Open PTO available after one year. Professional Growth: Training, mentorship, and development opportunities. Support and Stability: Short- and long-term disability coverage and wellness resources. The salary for this position is $80,000 - $90,000. We may be open to negotiating outside this range if the desired salary aligns with both candidate and company needs. Gravity Payments is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity/expression, age, disability status, protected veteran status, or any other characteristic protected by law. Gravity Payments collects and processes personal data in accordance with applicable data protection laws. If you are a job applicant from California, please consult the privacy notice for further details.

Join the Gravity Payments team! A career at Gravity Payments is an opportunity to be part of a collaborative team where creative leadership, passion for progress, and accountability are paramount. Our team members focus and commit to helping our customers and community because we deeply care about others. Key Responsibilities Sales: Proactively identify and contact potential clients by visiting local businesses in person. Be responsible for the entire sales cycle, from scheduling meetings and presenting solutions to closing deals and fostering long-term relationships. Consistently exceed sales targets through relationship-building and strategic outreach. Expand our network of local merchants, driving team growth and success. Strengthen customer retention, generate referrals, and create new revenue opportunities through proactive outreach. Requirements Account Management: Implement proactive strategies to strengthen relationships, identify retention opportunities, and drive referrals. Manage a portfolio of customer accounts, ensuring ongoing satisfaction through periodic reviews, contract renewals, and rate assessments. Present and implement new financial services to maximize value for existing customers. Facilitate account maintenance virtually and over the phone as needed. Collaborate with other departments to quickly resolve customer challenges and maintain uninterrupted service. Participate in weekly strategy meetings to share progress, address challenges, and refine sales tactics, while engaging in continuous learning through role-playing exercises to improve sales skills and effectiveness. Key Competencies Exceptional Communication and Interpersonal Skills: Ability to actively listen, build rapport, and articulate ideas clearly. This includes effective written and verbal communication, with a focus on interacting with diverse communities. Bilingual Proficiency: Fluency in both Spanish and English, written and spoken. Customer-Centric Problem-Solving Mindset: A genuine desire to understand and solve customer problems. This means prioritizing their needs and building long-term relationships based on trust, not just closing a sale. Must be able to think critically and offer valuable solutions that go beyond a simple transaction. Proactive and Adaptable Mindset: A self-starter who explores new growth avenues and is willing to adapt to challenges. Must be persistent and resilient in a dynamic environment, always seeking to improve processes and outcomes for the customer. Strong Organizational and Collaborative Skills: The ability to effectively manage multiple tasks, prioritize workload, and maintain efficiency while working closely with colleagues. Should be someone who contributes to shared team success and enjoys collaborating on projects. Professional Development: Demonstrated interest in continuous learning and professional growth. We seek someone motivated by the opportunity to develop new skills and take on greater responsibilities over time. Team-Oriented Motivation: Demonstrated motivation to contribute to overall team success and help colleagues succeed. Should be someone driven by group achievements and positive feedback, not just individual metrics. Desired Qualifications: More than 2 years of experience in a customer-facing role such as external sales, customer support, project management, or account management. Experience in building and nurturing relationships is highly valued. Experience using a CRM platform such as Salesforce or similar tools. Technical Requirements: Must have access to a wired internet connection with a minimum download speed of 25 mbps and upload speed of 20 mbps. Must be located in and able to work from Miami, Florida. Must have personal vehicle/transportation. Benefits Benefits Compensation: Competitive salary with profit sharing. A base salary with no commissions and a unique opportunity to earn a share of the company’s success. Comprehensive Benefits: Medical, dental, and vision coverage. Financial Security: 401(k) retirement plan and voluntary life insurance. Wellbeing: Time off when you need it, supporting personal and professional sustainability. Open PTO available after one year. Professional Growth: Training, mentorship, and development opportunities. Support and Stability: Short- and long-term disability coverage and wellness resources. The salary for this position is $80,000 - $90,000. We may be open to negotiating outside this range if the desired salary aligns with both candidate and company needs. Gravity Payments is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity/expression, age, disability status, protected veteran status, or any other characteristic protected by law. Gravity Payments collects and processes personal data in accordance with applicable data protection laws. If you are a job applicant from California, please refer to the privacy notice for further details.

Join the Gravity Payments team! A career at Gravity Payments is an opportunity to be part of a collaborative team where creative leadership, passion for progress, and accountability are paramount. Our team members focus and commit to helping our clients and community because we deeply care about others. Key Responsibilities Sales: Proactively identify and contact potential customers by visiting local businesses in person. Be responsible for the entire sales cycle, from scheduling meetings and presenting solutions to closing deals and fostering long-term relationships. Consistently exceed sales targets through relationship building and strategic outreach. Expand our network of local merchants, driving team growth and success. Strengthen customer retention, generate referrals, and create new revenue opportunities through proactive outreach. Requirements Account Management: Implement proactive strategies to strengthen relationships, identify retention opportunities, and drive referrals. Manage a portfolio of customer accounts, ensuring ongoing satisfaction through regular reviews, contract renewals, and rate assessments. Present and implement new financial services to maximize value for existing customers. Facilitate account maintenance virtually and over the phone as needed. Collaborate with other departments to quickly resolve customer challenges and maintain uninterrupted service. Participate in weekly strategy meetings to share progress, address challenges, and refine sales tactics, while engaging in continuous learning through role-playing exercises to enhance sales skills and effectiveness. Key Competencies Exceptional Communication and Interpersonal Skills: Ability to actively listen, build rapport, and articulate ideas clearly. This includes effective written and verbal communication, with a focus on engaging diverse communities. Bilingual Proficiency: Fluency in both Spanish and English, written and spoken. Customer-Centric Problem-Solving Mindset: A genuine desire to understand and solve customer problems. This means prioritizing their needs and building long-term relationships based on trust, not just closing a sale. Must be able to think critically and offer valuable solutions that go beyond a simple transaction. Proactive and Adaptable Mindset: A self-starter who explores new growth avenues and is willing to adapt to challenges. Must be persistent and resilient in a dynamic environment, always seeking to improve processes and outcomes for the customer. Strong Organizational and Collaborative Skills: Ability to effectively manage multiple tasks, prioritize workload, and maintain efficiency while working closely with colleagues. Must be someone who contributes to the team’s shared success and enjoys collaborating on projects. Professional Development: Demonstrated interest in continuous learning and professional growth. We seek someone motivated by the opportunity to develop new skills and take on greater responsibilities over time. Team-Oriented Motivation: Demonstrated motivation to contribute to the overall team's success and help colleagues succeed. Must be driven by group achievements and positive feedback, not just individual metrics. Desired Skills: Over 2 years of experience in a customer-facing role such as external sales, customer support, project management, or account management. We value experience in building and nurturing relationships. Experience using a CRM platform such as Salesforce or similar tools. Technical Requirements: Must have access to a wired internet connection with a download speed of at least 25 mbps and an upload speed of 20 mbps. Must be located in and able to work from Houston, Texas. Must have personal vehicle/transportation. Benefits Benefits Compensation: Competitive salary with profit sharing. A base salary with no commissions and a unique opportunity to earn a share of the company’s success. Comprehensive Benefits: Medical, dental, and vision coverage. Financial Security: 401(k) retirement plan and voluntary life insurance. Wellbeing: Time off when you need it, supporting personal and professional sustainability. Open PTO available after one year. Professional Growth: Opportunities for training, mentorship, and development. Support and Stability: Short-term and long-term disability coverage and wellness resources. The salary for this position is $80,000 - $90,000. We may be open to negotiating outside this range if the desired salary aligns with both candidate and company needs. Gravity Payments is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity/expression, age, disability status, protected veteran status, or any other characteristic protected by law. Gravity Payments collects and processes personal data in accordance with applicable data protection laws. If you are a job applicant from California, please refer to the privacy notice for more details.

Inside Sales / Call Center Supervisor – Part-Time | Incentive-Based | $50K+ Company: Joyce Windows, Sunrooms & Baths Location: Berea, OH (On-Site) Pay: Hourly Base + Incentives & Bonuses | $50,000+ (Part-Time) Job Type: Part-Time Supervisor Schedule: Saturday 8:30am–4:00pm | Sunday 12:00pm–8:00pm | Monday 8:00am–4:00pm We’re hiring an experienced Inside Sales / Call Center Supervisor to lead our weekend team in Berea, Ohio. This is a part-time, hands-on role where you’ll be supervising while also working the phones and setting appointments. If you don’t have proven experience running a call center, inside sales team, or appointment-setting operation, this job isn’t for you. This is an incentive-based role with strong earning potential, and for the right leader, it can grow into a full-time career path. Titles that fit this position include Inside Sales Supervisor, Call Center Supervisor, Appointment Setting Manager, or Sales Team Lead. What You’ll Do Supervise a weekend team of appointment setters and inside sales reps. Work the phones yourself — leading from the front. Hold reps accountable and drive daily results. Track KPIs and coach team members in real time. Help recruit, train, and upgrade talent as needed. Requirements What We’re Looking For Experience required: inside sales, call center, or appointment-setting leadership. Must be comfortable working part-time weekends and being on the phones. Strong track record of driving sales and coaching teams. Excited by an incentive-based role where performance drives pay. Growth-minded — ready to move into full-time leadership as we expand. Benefits What’s In It for You Hourly base pay + incentives + performance bonuses. Earning potential of $50,000+ in a part-time role. Career growth opportunities in a multi-million-dollar company. Additional company perks and benefits available. Hands-on leadership role with high visibility. How to Apply Apply today to join Joyce Windows, Sunrooms & Baths in Berea, OH as our next Inside Sales / Call Center Supervisor and take charge of a high-performing weekend sales team. Call: (440) 274-5796 Text: (440) 577-5059 Email: wstclair@joycefactorydirect.com