Home-Based Customer Service Positions with Competitive Pay Rates

Spiral Group is an automotive parts importer established for over 20 years. We supply major retailers around the country make it our goal to make it easy to upgrade and replace wheels. We are now looking for proactive and positive customer service representatives to join our growing team. Customer service is important to us, so being willing to go out of your way to help find out the solution to problems and learn is important. You will be an integral part of the team, helping us provide a high standard of customer satisfaction and identify customer needs. We're looking for problem solvers with excellent communication skills (written, verbal, and listening) and enjoy learning and providing a great customer experience. We will be providing training for all new employees; previous automotive experience is nice-to-have but not required. Benefits include a starting hourly salary of $16 plus bonus. Both part-time and full-time positions are available. As a small, growing team there are many opportunities for growth and advancement, and on-the-job training will be provided. What you will do Manage customer phone calls and provide technical and sales support Process orders, keep records of customer interactions, file documents, and assist with data entry and analysis Provide recommendations based on customer needs and requirements Identify customer needs to help improve customer experience Requirements Excellent written and verbal communication skills. Must be able to effectively communicate to all levels of management and customers professionally. Automotive experience and expertise preferable but not required Professional appearance and a positive, problem-solving attitude High school degree or equivalent Must be computer literate (Microsoft Office (Excel, Word, Outlook), Google Chrome, Internet Explorer). Must speak fluent english Nice-to-haves Automotive enthusiast and mechanically inclined Previous customer support or service experience Willingness to work with a flexible schedule Bachelors degree or bachelors degree in progress Please apply at https://apply.workable.com/spiral-group/j/259ABB3AFB/apply/ All applicants must provide documentation proving that they are eligible to work in the United States and may be asked to submit to a drug test and background check.

We are a family-owned clothing company based in San Rafael in search of an office administrator/ receptionist. This is an ideal opportunity for a polished, articulate, and enthusiastic candidate who enjoys providing excellent customer service in a fast-paced office. We are looking for an engaging individual to act as the face and voice of the company as they greet outside contacts, respond to inquiries (both internal and external), and provide the highest level of customer service to both external guests and internal team members. As a candidate, you should have a professional demeanor and excellent interpersonal skills that will ensure your success in this highly visible role. You’d exhibit a diplomatic savvy and EQ skill set to interact with entrepreneurs, high-profile guests, investors, and vendors alike. Further, you’ll need the ability to prioritize and multi-task while paying close attention to detail. Key Responsibilities: • General administrative duties include but are not limited to mail and package management, meeting rooms, ordering office supplies, facilities, IT and general upkeep. • Order entry and related customer service. • Report regular operational updates. • Manage site emergency action plans, continuously reviewing and revising to ensure effectiveness; respond to emergency situations on-site (when needed) • Good project management skills and the ability to handle tight deadlines and work on simultaneous projects with little direction. • Ability to be on-site 5 days a week • Assist with the accounting team as needed Desired Skills and Experience: • 3 years in office administrative or customer service-oriented operational role • Excellent organizational skills with the ability to calmly juggle competing priorities and manage workflow • Strong interpersonal skills, demonstrated ability to interface with guests, other administrative assistants, and team members of all levels • Ability to motivate and lead self and others to deliver results in a collaborative environment • Strong teamwork and project-related skills, ensuring open communication channels across multiple functions and departments • A high degree of professionalism and ability to maintain confidentiality • Impeccable attention to detail

Sunlighten Day Spa is on the hunt for a Part-Time Guest Experience Representative to join our team. At Sunlighten Day Spa, our mission is to bring light, hope and happiness to people everywhere! Our day spa has been voted "Best Kansas City Day Spa" numerous times throughout the years. Sunlighten infrared sauna memberships, deep tissue massages, organic facials, and body contouring are just a few of the offerings on our menu. The experience our guests receive when they visit our spa is unmatched and we are looking for a reliable and hard-working individual to be an integral part of providing that experience. The Guest Experience Representative is expected to be the first point of contact for visitors and provide premier and professional guest services. Guest Experience will work as part of a team directly under the Lead Spa Coordinator and Spa Manager. Our ideal candidate will have a “service” mentality and a proven dedication to high-quality customer service and communication. This person will be expected to work weekends and evenings. Duties/Responsibilities: Maintain accuracy and efficiency of booking system through appointments and add on services Ensure guests feel welcome and comfortable by providing a high-level of customer service with enthusiasm through all methods of communication (in-person, via email, or over the phone) Educate customers on our spa services and menus and the benefits of each Handle all front-desk activities including opening/closing office, answering telephones, managing bookings, taking payments, checking-in guests, and keeping a clean workspace Assist with laundry and spa cleaning and completes list of cleaning obligations Ring out clients through multiple modes of payment Open, close, or otherwise man the spa independently, if necessary “Defend” books as necessary (charge no call/no shows, take payment information, etc.) Communicate with staff members regarding cancellations, no call/no shows, and arrivals of clients without appointments and handle according to policy Requirements Prior customer service and front-desk/receptionist experience required Excellent verbal and written communication skills Quick thinking, positive and “can do” attitude, confidence in decision making Hours: Must be able to work afternoon/evenings and weekends. We are looking for someone to work mid-day to evening shifts and on the weekends- Saturday (8AM-5PM), and Sunday (10AM-4PM) Benefits Compensation: $14-$16/HR depending on prior experience

BOXCAR THEATRE is dedicated to supporting ground-breaking artistic visions through experience-driven productions for adventure seeking audiences. The company produces unique and immersive event experiences in San Francisco, including public performances, and private & corporate events. Our private and corporate events include holiday parties, team-building activities, client entertainment, weddings and birthday parties. BOXCAR THEATRE celebrates inclusion and is committed to workplace diversity. As a matter of policy, the company does not discriminate against race, gender, sexual orientation, age, physical ability, or any other articles of identity in our hiring practices. BOXCAR THEATRE holds the safety, well-being, and enjoyment of our performers, staff, and guests in the highest regard. The Event Coordinator Assistant is a part-time, non-exempt hourly position in the Management Office of Boxcar Theatre. Compensation is based on experience and performance. The position is not eligible for paid time off or other benefits. The Event Coordinator Assistant reports to the Event Coordinator and has no supervisory responsibility. The position works closely with Event Concierges, who are responsible for sales; the VP of Operations, who oversees event and venue operations; the Venue Director, who manages and facilitates the event space and staff; the Talent Manager, who manages talent coordination; the Event Managers, who oversee event execution; and the Food & Beverage Manager, who oversees food and beverage service. The Event Coordinator Assistant is responsible for working alongside and according to the needs of the Event Coordinator to assist in capturing event details and organizing all aspects of a private event from the time when a contract is signed to the moment the doors open. They also work closely with our catering vendors, and help manage post-event follow up. The ideal candidate is organized and detail oriented. They are skilled at following directions, as well as their own initiative, to accomplish tasks on - and ahead of - deadlines. They are a personable relationship manager and comfortable upselling clients to additional services and packages. The Event Coordinator Assistant must perform the following tasks to the highest standards: Provide exceptional hospitality around the the principals of 5-star service Project and cultivate a professional manner with an emphasis on teamwork, hospitality and guest experience Deliver on established departmental goals; policies & procedures; budgets; and schedule deadlines Monitor Client and Guest Satisfaction Reports as assigned, and recommend actions to improve results Maintain good communication and working relationships with all departments, colleagues, clients and guests; building relationships, managing conflict, and fostering a positive working environment Ensure accuracy in documentation, financial transactions, and other administrative tasks When assigned, assist the Event Coordinator by acting as the primary client relationship manager after a Letter of Agreement is signed, gathering requirements, communicating updates and managing expectations leading up to the event Assist in determining a client’s catering needs, sharing menu options, coordinating pre-event tastings and creating a Banquet Event Order, and identifying opportunities to upsell or drive additional revenue where appropriate Along with the Event Coordinator, work with Boxcar’s VP of Operations, Venue Director, and Talent Manager to help develop an event plan and identify staffing requirements, trouble-shooting when necessary Assist the Event Coordinator as they serve as the primary conduit between the client, vendors, and Boxcar’s event management team: gathering operational requirements, circulating those requirements internally, managing placement and fulfillment of the Catering and other vendor orders, and clearly communicating event timeline and logistics back to the client As assigned, proactively communicate with the client through the event planning process, coordinate additional site visits, direct event setup, organize vendor and staff communication, provide a pre-event tour with the client, and successfully hand over the relationship to the Event Manager for day-of event execution, remaining on-call as needed for day-of support Help manage post-event follow up by requesting feedback, sending thank you cards, and updating event testimonials for future marketing purposes Demonstrate flexibility and the ability to improvise at a moments notice Primary Duties Include: Create detailed floor plans and seating layouts Prepare, format, and print menus, signage, and other event materials Support the preparation, updating, and distribution of Banquet Event Orders (BEOs) Maintain catering trackers, and record all dietary restrictions and service details Participate in and help coordinate final walkthroughs with clients and vendors Organize and maintain event files for accessibility and archival purposes Provide logistical support to the Event Coordinator and clients for pre-show receptions, Gatsby events, corporate functions, private celebrations, and weddings Assist with event set-up, including catering stations, décor, and printed materials Greet and assist clients, vendors, and guests with professionalism and courtesy on event days Take thorough notes during meetings and walkthroughs to ensure accurate documentation of all details Contribute to the creation, refinement, and updates of the Event Coordination Manual and SOPs Provide administrative support including scheduling, email correspondence, and vendor follow-ups When assigned, fully coordinate smaller-scale events (e.g., Gatsby Parties and Pre-Show Receptions) OTHER DUTIES AS ASSIGNED Necessary Qualifications: 1 year of event planning, coordination, or management experience 1 year experience working in a client or vendor-facing role Excellent time management, organization and communication skills Ability to build personable and productive business relationships with clients, vendor and internal stakeholders Proven track record of assisting in managing multiple projects independently

Manada Tech is looking for a new site dispatcher. We are looking for someone who is a great listener, strong communicator, and diligent in completing tasks. The right person will have exceptional organizational skills and excellent attention to detail. Our ideal candidate has excellent customer service skills and work experience in a role demonstrating their ability to drive customer and client satisfaction. Finally, our site dispatcher should be comfortable with being an escalation point of contact for our customers, and an individual who can address issues with products and services. Site Dispatcher will support the Site Manager in managing escalation and workflow from Manada’s partners and clients.   This position will be onsite at our Caledonia, Michigan office. 2nd Shift 1:00 PM - 9:00 PM (1) $16.50-18/ hour Requirements Proficiency and experience using Microsoft Outlook, Word and Excel Understanding of work order scheduling, route management, and dispatch services (willingness to learn) Read and speak English (Spanish Fluency a positive) Punctual with excellent attendance Possess strong time management skills. Ability to operate standard office equipment (e.g., computers, printers, copy machines, etc.) Communication: Ability to write, speak, hear, and understand the spoken and written word to respond promptly to e-mail, voicemail, and system messages and requests General knowledge of office management practices and procedures Must be able to pass a background check. Benefits Paid Training 401k Paid time off Medical benefits Health Dental Vision Paid Training Opportunity to Grow and Develop your Career

craigslist seeks User Operations team members to: improve the CL experience for as many users as possible help mitigate spam, fraud, and other terms of use violations process email and phone support queues develop and maintain user "help" resources curate user feedback for technical staff moderate discussion forums This position requires: 1-2 years of high volume user/customer support experience self-starters with a track record of hard work, adaptability, productivity the ability to juggle multiple tasks and shift focus often and with ease analytical, pattern recognition, and troubleshooting skills proven ability to effectively collaborate with others to achieve common goals skilled written and verbal communicators who value a diversity of perspectives sound judgment and impeccable discretion Positive consideration will also be given for any of the following: experience addressing spam, scams, phishing, harassment, trust and safety, or related issues basic knowledge regarding MacOSX, web browsers, IP addresses, and related concepts demonstrated interest and ability to expand technical skills and knowledge scheduling flexibility (early morning, evening, weekend) craigslist offers: an unusually philanthropic company mission and philosophy a small team (~50) of fun-loving, smart, interesting, idealistic people non-garden-variety tech challenges at billions-of-page-views-per-day a tech nirvana, free from VCs, MBAs, sales, marketing, biz dev, or pivoting big company stability and benefits -- w/o the dysfunction and despair competitive market rates for you -- free classifieds for humanity craigslist benefits include: 100% paid (including eligible dependents) health and dental insurance craigslist-provided health reimbursement account ($4K-$10K) 3-to-1 match on employee charitable donations (up to 10% of salary) 401(k) matching program (up to 6% of salary), with immediate vesting 4 weeks paid time off; 10 paid holidays wellness stipend (up to $150/month) Please note: Candidates must be authorized to work in the United States without sponsorship. Interviews are being conducted virtually. All craigslist staff are currently working from home. To apply, please send a cover email highlighting your experience and interests as they relate to this position and paste your plain text resume into the body of the email with USER OPERATIONS in the subject line. No attachments please. craigslist is an equal opportunity employer. craigslist policy prohibits discrimination based on age, genetic information, marital/domestic partner status, medical condition (including cancer, genetic characteristics, or AIDS/HIV status), mental or physical disability, national origin and ancestry (including language use and holding a driver's license granted under Vehicle Code section 12801.9), race and color, creed, religion, sex (including pregnancy, perceived pregnancy, childbirth, breastfeeding, and related medical conditions), gender, gender identity/expression, sexual orientation, weight, height, military/veteran status, or any other characteristic protected by federal, state, or local laws.