Fulfillment Operations Manager

🌍 Redefining how people live. At Blueground, we believe that when your base is reliable, the world opens up. That’s why we’re building the world’s leading platform for living. Every year, 350 million people move between cities—yet today’s housing options haven’t caught up with the needs of this modern, mobile generation. Blueground was built to change that. With 40,000+ homes across the globe, available for stays from a few days to a year or more, we’re just getting started. We’re on an exponential growth path to redefine living and create an entirely new category. Our edge? Powerful proprietary tech, operational excellence, and a team that executes with speed and discipline.  Our culture is grounded in five principles: Guests First – Every decision starts with their experience. Move Fast – We value speed, momentum, and action. Dive In – The magic is always in the details, and we go deep. Embrace Change – Change isn’t a disruption; it’s how we grow. Keep It Honest – Transparency accelerates progress—and strengthens relationships. If you’re ready to do the best work of your life and help reshape how the world lives, we’d love to meet you. The Role We’re looking for a proactive, detail-oriented Operations Lead to join our fast-growing team in Washington, D.C. This field-based role is ideal for someone who thrives on solving problems, leading by example, and ensuring every property meets the highest standards of quality and guest satisfaction. What You’ll Do Lead Property Turnovers: Oversee the full apartment preparation process—from coordinating housekeeping and maintenance teams to conducting detailed inspections before guest check-ins. Own Onsite Readiness: Assemble furniture, troubleshoot WiFi and tech setups, and carry out small repairs to ensure every apartment meets our standards before move-in. Field Coordination & Team Supervision: Act as the go-to person in the field, managing relationships with external vendors, housekeeping staff, and building personnel to ensure seamless operations. Perform Quality Control: Conduct thorough property inspections using mobile checklists, flag issues, and ensure that every space meets our cleanliness, functionality, and design expectations. Hands-On Support: Step in to help with urgent needs—whether that’s swapping out furniture, fixing appliances, delivering essentials, or solving guest lockouts. Drive Efficiency: Manage and maintain our corporate vans and inventory stock, ensuring supplies and tools are always available and organized.   Requirements 2–3 years of experience in a supervisory or team lead role—ideally in field ops, facilities, hospitality, or housekeeping Comfortable performing basic handyman tasks and minor repairs Physically capable of lifting 30Ibs and being active for most of the workday Tech-savvy—familiar with tools like Slack, G Suite, and mobile apps Strong communicator with a customer-first mindset and a positive, can-do attitude A flexible team player who thrives in a dynamic, constantly evolving environment Additional Requirements: Availability to work SAT/SUN/MON  Valid driver’s license  Ability to drive a company van-sized vehicle  Access to a reliable vehicle (DC/SEA/LA/SF/SAN) with mileage reimbursement Benefits Competitive salary and annual performance bonus ($55,000 - $65,000 with up to 15% performance bonus) Handheld device stipend  Flexible PTO Cigna Health Insurance (Medical, Dental, Vision) 401k retirement plan Paid maternity/parental leave benefits for new parents Complimentary accommodation in Blueground locations. Think summer in Greece and winter in Dubai!

Job Title: Executive Housekeeper Salary: $80,000 per annum + bonus structure Location: SC Job Description: Marvin Love and Associates is on the lookout for a dynamic Executive Housekeeper to oversee housekeeping operations at two boutique hotels. We are seeking an individual with a proven track record in managing hotel housekeeping teams and ensuring optimal guest satisfaction through immaculate cleanliness and service. The Executive Housekeeper will be responsible for creating a welcoming environment that reflects the high standards of our boutique hotels. The boutique hotels are known for their unique decor, exceptional service, and memorable guest experiences, catering to travelers seeking luxury and charm in their stay. Responsibilities: Oversee and manage the housekeeping staff across both properties, ensuring cleanliness and service excellence in all guest rooms and public areas. Develop and implement effective housekeeping policies, procedures, and training programs. Conduct regular inspections to maintain the highest standards of cleanliness and presentation. Manage supply inventory and ordering of cleaning supplies and equipment. Collaborate with the hotel management team to align housekeeping services with overall hotel objectives. Address guest inquiries and resolve any housekeeping-related complaints promptly and professionally. Monitor compliance with health and safety regulations and maintain records as required. Assist in budget management and prepare reports on housekeeping operations and related expenses. Promote teamwork and a positive working environment among the housekeeping staff. Perform other related duties as assigned by hotel management. Requirements Qualifications: At least 5 years of experience as a executive housekeeping management role, ideally in boutique or luxury hotel settings. Exceptional leadership and organizational skills. Strong communication and interpersonal skills. Proficient in housekeeping management software and inventory control. Ability to prioritize tasks and manage time effectively in a fast-paced environment. Commitment to maintaining high standards of quality and guest satisfaction. Benefits Benefits: Competitive salary and bonus structure. 10% Relocation package valued at $5,000. Temporary housing provided for the initial 30 days. Opportunities for professional growth within the organization. Comprehensive benefits package, including health, dental, and 401(k).

Job Title: Executive Housekeeper Salary: $80,000 per annum + bonus structure Location: SC Job Description: Marvin Love and Associates is on the lookout for a dynamic Executive Housekeeper to oversee housekeeping operations at two boutique hotels. We are seeking an individual with a proven track record in managing hotel housekeeping teams and ensuring optimal guest satisfaction through immaculate cleanliness and service. The Executive Housekeeper will be responsible for creating a welcoming environment that reflects the high standards of our boutique hotels. The boutique hotels are known for their unique decor, exceptional service, and memorable guest experiences, catering to travelers seeking luxury and charm in their stay. Responsibilities: Oversee and manage the housekeeping staff across both properties, ensuring cleanliness and service excellence in all guest rooms and public areas. Develop and implement effective housekeeping policies, procedures, and training programs. Conduct regular inspections to maintain the highest standards of cleanliness and presentation. Manage supply inventory and ordering of cleaning supplies and equipment. Collaborate with the hotel management team to align housekeeping services with overall hotel objectives. Address guest inquiries and resolve any housekeeping-related complaints promptly and professionally. Monitor compliance with health and safety regulations and maintain records as required. Assist in budget management and prepare reports on housekeeping operations and related expenses. Promote teamwork and a positive working environment among the housekeeping staff. Perform other related duties as assigned by hotel management. Requirements Qualifications: At least 5 years of experience as a executive housekeeping management role, ideally in boutique or luxury hotel settings. Exceptional leadership and organizational skills. Strong communication and interpersonal skills. Proficient in housekeeping management software and inventory control. Ability to prioritize tasks and manage time effectively in a fast-paced environment. Commitment to maintaining high standards of quality and guest satisfaction. Benefits Benefits: Competitive salary and bonus structure. 10% Relocation package valued at $5,000. Temporary housing provided for the initial 30 days. Opportunities for professional growth within the organization. Comprehensive benefits package, including health, dental, and 401(k).

The WRMC Portfolio Manager is a hands-on leadership position responsible for an assigned book of business and is responsible for operational, administrative, financial, human resources, maintenance, and security functions of one or more communities. Provides exemplary service in a manner consistent with the values and mission of WRMC. This role ensures that properties are maintained and operated in accordance with company objectives and facilitates solutions to problems between communities and internal support staff, guided by precedent and working within the limits of established policies. WHAT YOU'LL DO Provide management and leadership to WRMC properties within assigned region and book of business. Collaborate with Management to develop goals and communicate established goals. Ensure the goals and needs of the assigned region, company and its customers are consistently met Manage the functions of a team in different WRMC properties within a region while maintaining standards of excellence for processes, methods, and personnel. Manage the process improvement and quality control of property management functions to maximize productivity and ensure quality service is delivered. Provide leadership, direction, and assist in the investigation and resolution of internal and external problems and concerns. Partner with General Managers, WRMC Board of Directors, and other internal departments to develop and lead the introduction and integration of new programs, services, and initiatives. Interview, select, recommend, hire and train assigned team. Ensure proper staffing levels are in place at each site within the assigned book of business. Supervise hiring and management of direct employees. Complete performance evaluations of direct reports on an annual basis and provide leadership, counseling, and coaching, as necessary. Recommend personnel actions, promotions, transfers, terminations, or disciplinary measures. Attend Annual Budget, Board of Directors, and/or Special Meetings when needed. Assist with the transition of new accounts. Serve as a liaison between Home Office and Board of Director by maintaining open communication and professional relationships. Recommend and assist in managing the budget for the assigned book of business. Maintain awareness of changes in rules, statutes or regulations and communicate changes to team and Board of Directors, when applicable. Develop and implement WRMC Best Practices / Standard Operating Procedures on-site. Enforce WRMC policies and procedures. Evaluate properties that are under performing and implement strategies for improvement. Ensure personnel can meet the community’s goals and standards. Requirements EDUCATION/EXPERIENCE Certifications: CMCA required; M-100 course completion preferred. Minimum of 3 years of business or Property Management experience, or an equivalent combination of education and experience. Experience using Vantaca software is strongly preferred. At least 3 years of direct HOA or condominium management experience. WHAT YOU NEED TO SUCCEED Ability to adapt quickly to changes and manage changing daily operations. Proactive, intuitive, resourceful, flexible yet firm personality. Self-sufficient with strong problem-solving and decision-making skills. Strong customer service, communication, and interpersonal skills. Effective written and verbal communication skills. Ability to work under tight deadlines and prioritize key tasks. Ability to coach and train others. Understanding of basic accounting principles is desired. Be on call 24/7 for emergency consultation requiring management intervention. Benefits Medical Dental Vision Short term disability (STD) Long term disability (LTD) Employee assistance program (EAP) Identity theft protection Pet insurance Retirement Paid Time Off (PTO) LOCATION: Hybrid, on-site property visits. SALARY: $85,000 per year

Are you interested in joining a fast-growing business that values the unique aspirations of its employees and prioritizes integrity and excellence in every aspect of its operations? Level Green Landscaping is hiring a Landscaping Account Manager for our Burtonsville branch office, where you'll manage a portfolio of commercial landscaping accounts across the greater Montgomery County territory including cities such as Rockville, Bethesda, Gaithersburg, Germantown, Olney, and Silver Spring. As our Account Manager, you'll serve as the trusted advisor to property managers and commercial real estate professionals, focusing on relationship management, account retention, and growth opportunities within your existing client portfolio. At Level Green Landscaping, our core value of "Doing the Right Thing" guides every decision and action, including how we support our account managers in building lasting client partnerships. We are committed to upholding integrity, transparency, and respect in all our interactions—with employees, clients, vendors, and within the company itself. Our culture empowers you to deliver unrivaled client service while providing the collaborative support and resources you need to succeed in managing your account portfolio. Requirements Your responsibilities as a Landscaping Account Manager are, but not limited to: Serve as the primary point of contact for clients, building and maintaining long-lasting relationships while exceeding client expectations with exceptional service. Manage and grow a portfolio of landscape maintenance accounts Collaborate with operational teams to ensure high-quality service delivery Proactively advise on maintenance and present site enhancements to meet and exceed the branch’s financial objectives. Communicate proactively with decision-makers and influencers both internally and externally, reflecting our commitment to integrity and transparency. Perform site walkthroughs with clients to ensure that quality and service expectations are consistently met and exceeded. Facilitate the resolution of client concerns to ensure contract renewal and retention of existing customers, upholding our core value of doing the right thing in every interaction. Resolve client issues promptly and professionally Collaborate with the Business Development Team to identify additional opportunities within existing client accounts and assist with accurate estimates for new projects. Manage client communications during winter weather events and assist with on-site snow removal operations as part of our comprehensive snow &ice management services. You may be a good fit if you: At least two (2) years of experience in landscaping and/or grounds maintenance. Authorization to work in the United States and a valid US government state-issued Driver's License. At least 21 years of age and the ability to work on Saturdays and in inclement weather. A valid driver's license with a satisfactory driving record. Minimum of two (2) years of sales experience, preferably in an industry working closely with Property Managers or Commercial Real Estate Development/Management. Extensive face-to-face selling experience at the mid to senior levels. Above-average proficiency with computer operational skills and CRM systems. Articulate in both written and verbal communication. Ability to manage time and workload effectively and autonomously Benefits Your benefits and perks: Competitive Base Salary: $65,000-$90,000+ annually (based on experience) plus commission on enhancement sales. Generous Paid Time Off and Paid Holidays Opportunities for Career Advancement 401(k) Retirement Savings Plan with Company Match Group Health Plan Employee Referral Bonus Program Profit Sharing Tuition Reimbursement and Student Loan Assistance Company Vehicle, Cell Phone, and Laptop Provided Safety Materials and Gear Provided

Breaking Barriers Program Manager - Job Description PLEASE INCLUDE A COVER LETTER WITH YOUR APPLICATION. Location: Los Angeles Salary: $85,000 to $90,000 ORGANIZATION OVERVIEW Founded in 2004, Brilliant Corners provides innovative housing and housing-related services to those transitioning from or at risk of homelessness or institutionalization. We develop, own and manage multi-family supportive housing and licensed residential care homes. Additionally, we implement a broad array of scattered-site, one-on-one supportive housing, and clinical case management programs through partnerships with developmental services, homeless services, veterans’ services and health care sectors. In short, we do good work. We have offices statewide with a staff of passionate people. While we are growing rapidly, we are also selective: we’re seeking inspired, talented people who want to be part of a team affecting profound change and who have fun doing it. PROGRAM DESCRIPTION Breaking Barriers is an innovative rapid rehousing program that serves adults who are justice-impacted in Los Angeles County and are experiencing homelessness. Breaking Barriers provides a rental subsidy combined with housing retention, intensive case management, and employment services. The goal is for clients to fully assume rental payments and “transition in place” at program end. POSITION SUMMARY The Program Manager will oversee the Breaking Barriers program in Los Angeles County. The Program Manager will manage the contract and relationship with Justice, Care and Opportunity Department (JCOD) and provide ongoing supervision to the case management staff. The Program Manager will cultivate the talent of the team to provide high quality support to clients and partners and employ a “whatever it takes” approach to services.  POSITION RESPONSIBILITIES Oversee Breaking Barriers contract with Justice, Care and Opportunity Department (JCOD), including regular communication with JCOD Program Manager and monthly invoice submission. Manage the subcontract with employment services partner Chrysalis and ensure programmatic and fiscal compliance with all subcontract requirements. Collaborate with all program funders and stakeholders, including JCOD, Probation, Chrysalis, and BSCC. Engage with community agencies and stakeholders in order to strengthen existing relationships and develop new partnerships. Provide direct supervision to Program Supervisors and Program Associate, and provide ongoing support and crisis intervention for Case Managers as needed. Develop and strengthen program policies and design to enhance client services. Manage program budget and track all program expenditures. Generate and review monthly reports for funders and stakeholders. Facilitate and/or attend regular meetings, including staff meetings, case conferences with Chrysalis, and bi-weekly funder meeting. Manage case management database and all quality assurance measures. Process referrals and manage referral assignments to Case Managers. Co-manage the operation of the 24/7 crisis line with other Program Managers. Facilitate professional development and training opportunities for staff. Oversee the hiring and onboarding of new staff members. Requirements PROFESSIONAL EXPERIENCE   Master’s Degree in Social Work or related clinical field; LCSW licensure preferred At least 2 years of supervisory experience At least 4 years of experience providing direct mental health and/or intensive case management services to vulnerable populations Experience working with individuals who have been involved in the criminal justice system and/or individuals who have experienced homelessness is a plus Experience developing and monitoring program budgets is highly preferred KNOWLEDGE, SKILLS, AND ABILITY Demonstrated management and team-building experience Strong interpersonal and client engagement skills Excellent organizational, communication, and planning skills Flexibility regarding scheduling and prioritizing of tasks Ability to work independently and utilize critical thinking skills in decision-making situations Well-versed in relevant evidence-based practices, including Motivational Interviewing, Harm Reduction, and Trauma-Informed Care Demonstrates the necessary attitudes, knowledge and skills to deliver culturally responsive services and work effectively in cross-cultural situations. Basic knowledge of MS Outlook, Word, PowerPoint and Excel required; comfort with learning new systems such as Salesforce and CHAMP Possession of a valid, clean California driver’s license and a personal insured vehicle are required Core Competencies Strategic Agility: Future-oriented, strategically coordinates resources and stakeholders to optimize support, proactively navigating challenges through planning and critical thinking Process Management: Excels at developing and organizing efficient workflows, measuring key aspects, and simplifying complex processes to maximize resource utilization Building Effective Teams: Builds cohesive, high-performing teams through collaboration, positive culture, coaching, cross-functional work, and recognition of successes Functional/Technical Expertise: Possesses advanced functional/technical skills of direct reports, enabling high-level task accomplishment, optimal partner support, and team development   Organizational Values Humanity: Putting people first: We are committed to meeting people where they’re at, honoring their dignity, diversity, and experience. Community: Building a better future: Sustainable housing solutions are fostered through partnership, collaboration, and human connection. Ingenuity: Innovating for transformation: Systems-change requires relentless determination, thinking outside the box and challenging the status quo. Certificates, Licenses, and Registrations A valid, clean CA driver’s license and a personal insured vehicle are required.   Travel Requirements This position requires a valid driver's license and may be tasked to drive for the course of business. Physical Requirements Candidates should have physical mobility for tasks such as standing, bending, stooping, kneeling, crouching, reaching, twisting, and walking on uneven surfaces. They should be capable of performing stationary tasks like sitting for up to 6 to 8 hours a day.  Additionally, candidates should be able to lift, carry, push, pull light to moderate weights up to 15 pounds safely. Requires mental acuity for analytical reasoning and document interpretation. Salary range for this position is $83,500 to $90,000 annually. This position is being offered at $85,000 to $90,000 annually. Brilliant Corners does not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to, hiring and firing of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors, vendors, and clients. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Benefits Health Care Plan (Medical, Dental, & Vision)  Retirement Plan (With 5% Match)  Life Insurance (Basic, Voluntary and AD&D)  Paid Time Off (Vacation, Sick & Public Holidays)  Family Leave (Maternity, Paternity)  Short Term & Long-Term Disability  Training & Development  Wellness Resources  Hybrid Work