Senior Back End Engineer - Ruby on Rails

Oversee end-to-end delivery and operational performance of application services supporting DoD missions Coordinate cross functional teams (App Dev, DB, Platform, Cyber, Network, Field Ops, Vendors) to deliver reliable, secure, and cost-effective services Establish the service vision, charter, and roadmap aligned to agency objectives and portfolio priorities Lead Service Governance (CAB/CCB/ARB participation) to balance velocity, reliability, and security; maintain decision records and traceability Define and maintain service policies, operating level agreements (OLAs), underpinning contracts (UCs), and escalation matrices Own the Service Catalog entries for application services (definitions, owners, SLAs/SLOs, dependencies, support model, runbooks) Coordinate readiness for new or changed services (support model, staffing, monitoring/alerting, KPIs, DR/backup, ATO artifacts, handover) Forecast demand and plan capacity (computer, storage, licenses, staff) to meet growth and seasonal mission loads Manage budgets, cost to serve, and chargeback/show back; deliver monthly variance analyses and optimization recommendations Chair/drive change quality: pre implementation reviews, maintenance windows, freeze periods, and rollback validation Ensure releases meet readiness gates (approvals, testing, monitoring, comms) and verify post change health Own P1/P2 Major Incident bridges, communications, and stakeholder updates through resolution Ensure first response quality (MTTA), restoration (MTTR), user experience impact tracking, and formal post incident reviews Drive RCA with durable corrective actions; track aging and effectiveness checks Manage availability targets, error budgets, technical debt, and resiliency patterns (graceful degradation, retries, circuit breakers) Maintain service continuity, DR plans, and evidence of periodic tests (RTO/RPO attainment) Align service operations to DoD RMF, NIST SP 800 53/37, and DISA STIGs; steward POA&M items to closure Support ATO/cATO sustainment (control inheritance, artifacts, evidence collection) and apply Zero Trust operating principles Ensure data handling, identity/access, and audit logging meet policy; coordinate with Cyber/Blue Team on detections and after-action improvements Manage third party performance to underpin SLAs; negotiate improvements or remediation plans Validate vendor runbooks, maintenance notifications, and participation in incidents/RCAs Provide daily/weekly/monthly performance reporting (availability, SLO attainment, MTTA/MTTR, change success rate, incident induced change rate, ticket backlog aging, CSAT/NPS) Run MBRs/QBRs with stakeholders; publish dashboards and executive summaries with trend analysis and actions Lead a matrixed team of controllers/analysts/engineers; set objectives, staffing plans, training paths, and on call rotations Maintain runbooks, playbooks, KEDB, service standards, and knowledge articles; drive cross training and succession depth Other duties as assigned Requirements Education/Training:  Bachelor’s Degree in relevant engineering or science discipline required Master’s Degree preferred Must have, or obtain within 6 months of start date, current DoD 8570 or 8410 compliant certifications (i.e. Security+) ITIL v4 Foundation Certification preferred Relevant Technical Certifications (Azure Administrator Associate, AWS, etc.) preferred Experience: 12+ years of professional experience in the required task area  5+ years of professional experience as an IT Service Delivery Manager or similar role 1+ years of professional experience working in a management or leadership role Experience, knowledge of, or exposure to delivering and/or managing IT Service Delivery within several large and complex organizations across government and commercial environments In-depth understanding of ITIL framework and best practices, including incident management, problem management, change management, and service release management Proven ability to manage budgets, vendor contracts, and executive reporting Familiarity with application architectures (web tiers, APIs, microservices/containers), observability concepts (APM, logs/metrics/traces), and security controls in IL4/5/6 environments Security: Must be a US citizen Candidate must be in possession of a minimum DoD issued Secret Clearance and eligibility for TS/SCI Candidates with active current TS/SCI preferred Physical Requirements: Able to occasionally reach with hands and arms Prolonged periods of computer screen use, while sitting or standing at a desk Adhere to safety protocols when in work areas requiring use of PPE (e.g. eyewear, gloves, masks, hearing protection, steel toed shoes, etc.) Able to safely lift and carry up to 20 pounds at a time Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Short Term & Long Term Disability Training & Development Wellness Resources Salary: $150,000.00 - 180,000.00 Salary rates for this position are competitive and commensurate with experience and industry standards. We offer a comprehensive benefits package that may include health insurance, paid time off, and retirement savings options.

H2 Performance Consulting is subject to the Vietnam Era Veteran's Readjustment Assistance Act as a Federal Contractor and is an Equal Opportunity/Affirmative Action Employer and strives to build a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status or disability status. Additionally, as mandated under Executive order 12989, H2 is required to verify employment eligibility of selected candidates through the Department of Labor’s - E-Verify.   H2 Performance Consulting (H2) is seeking a Senior Software Lifecycle and Licensing Analyst. ​The Analyst will support the Department of the Navy with various products and solutions, such as IBM Cognos, VMWare, Adobe, Oracle, and RedHat . This role will work to optimize the user experience with products and advise clients on which software they may need to meet mission requirements.    The Senior Software Lifecycle and Licensing Analyst responsibilities will include: ​Demonstrate the ability to evaluate customer requirements and map them to the appropriate solution and corresponding licensing models. Evaluation of minimum and recommended hardware requirements, including virtual versus physical hardware specifications, hardware/software compatibility constraints, hardware and software lifecycle management, and other critical dependencies. Expertly evaluate and recommend solutions to address key system dependencies and customer requirements. Advise customers in planning the purchase of appropriate software and licensing to optimize desired capability and balance cost with budgetary constraints. Assist with the development of software roadmaps. A software roadmap is a consolidated report of vendor specific software product release and maintenance schedules, licensing and support models, reporting requirements, and compliancy requirements. Develop and maintain information technology software roadmaps as well as conduct a thorough analysis of operational impacts, baseline impacts, obsolescence analysis, and identify future software capabilities which includes the associated benefits to the government. Qualifications and Education Requirements: Minimum Secret Clearance. Master’s Degree or Bachelor’s Degree plus 4 years of additional relevant work experience required. Subject matter expertise with computer hardware platforms including an in-depth ability to interpret CPU/RAM/Storage and other hardware specifications related to client and server hardware. Experience working with various soft client-based and server-based hardware as well as an understanding of virtualized and cloud-based solutions. Experience managing licensing for a large enterprise is desirable, as this role will require detailed analysis of vendor licensing models which can often be quite complicated. Familiarity with on-prem versus cloud-based solutions and an understanding of network bandwidth requirements for software deployments.  Excellent written and oral communication and interpersonal skills, plus an understanding of current and emergent technologies. Qualified candidates may submit their resume to the career section of our company website at http://www.h2pc.com.   All resumes will be reviewed within 5 business days and those candidates we wish to further in the application process will be contacted via email/phone to schedule initial phone screens. 

Keeper Security is hiring an experienced and highly motivated Senior Director of Technical Operations to lead our Security Operations Center (SOC) and Network Operations Center (NOC). This is a 100% remote position, with the opportunity to work a hybrid schedule for candidates based in the El Dorado Hills, CA or Chicago, IL metro area. Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations globally. Keeper is published in 21 languages and is sold in over 120 countries. Join one of the fastest-growing cybersecurity companies and lead the teams responsible for safeguarding and optimizing the systems that power our mission. About Keeper Keeper Security is transforming cybersecurity for organizations globally with zero-trust privileged access management built with end-to-end encryption. Keeper’s cybersecurity solutions are FedRAMP and StateRAMP Authorized, SOC 2 compliant, FIPS 140-2 validated, as well as ISO 27001, 27017 and 27018 certified. Keeper deploys in minutes, not months, and seamlessly integrates with any tech stack to prevent breaches, reduce help desk costs and ensure compliance. Trusted by millions of individuals and thousands of organizations, Keeper is the leader for password, passkey and secrets management, privileged access, secure remote access and encrypted messaging. Learn how our zero-trust and zero-knowledge solutions defend against cyber threats at KeeperSecurity.com. About the Job The Director of Network Operations will lead the design, implementation, and management of Keeper Security’s global network infrastructure. This role is responsible for ensuring high availability, optimal performance, and airtight security across all network systems and services. The ideal candidate is both a strategic leader and a hands-on technical expert, capable of driving operational excellence while anticipating future growth and security needs. This role reports directly to the Senior Director of Technical Operations. Responsibilities Develop and execute a long-term vision for Keeper Security’s network infrastructure to support business growth, scalability, and resilience Establish KPIs, performance metrics, and SLAs for network operations, ensuring consistent compliance Lead the Network Operations Center (NOC) to monitor, troubleshoot, and optimize performance across multiple locations and cloud environments Manage incident response, root cause analysis, and preventive measures for all network-related issues Ensure that network operations align with regulatory and compliance frameworks, including GDPR, HIPAA, SOC 2, ISO 27001, and FedRAMP Partner with internal and external auditors during security audits and assessments to maintain compliance Collaborate with the Director of Security Operations to maximize SOC/NOC efficiency through a shared model approach Proactively leverage GenAI solutions to enhance NOC capabilities and use AI as a force multiplier for network operations Drive continuous improvement initiatives, including automation, orchestration, and AI-driven monitoring Evaluate emerging technologies and vendors for potential adoption within Keeper’s enterprise network Requirements Bachelor’s degree in Computer Science, Information Technology, or related field (Master’s preferred) 10+ years of experience in network or technical operations, with at least 5 years in a leadership role Proven success managing enterprise-scale, mission-critical networks Deep knowledge of network operations principles and practices Expertise in AWS cloud networking and hybrid architectures Strong understanding of network security best practices and compliance requirements Exceptional problem-solving skills and ability to make critical decisions under pressure Excellent communication and collaboration skills with cross-functional stakeholders (Cyber Policy, Privacy, Compliance, IT, DevOps, Engineering) Due to involvement in GovCloud, applicants must be a U.S. Person Preferred Qualifications Relevant certifications such as CCNP/CCIE, JNCIP/JNCIE, CISSP, or equivalent Experience working in the cybersecurity industry and/or government environments Ability to balance strategic vision with hands-on execution Benefits Medical, Dental & Vision (inclusive of domestic partnerships) Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life Voluntary Short/Long Term Disability Insurance 401K (Roth/Traditional) A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc) Above market annual bonuses Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees. Classification: Exempt

We’re looking for an IT Operations Manager to own and scale our IT function. This is a hands-on role today: you’ll manage devices, support employees, maintain on-prem equipment, and build out the internal cloud infrastructure that powers our business. As the company grows, you’ll take on a more strategic role — setting the IT roadmap, managing vendors, and building an IT team. You’ll collaborate closely with our Cloud/SecOps team: aligning on security, integrations, and shared infrastructure, while owning the operations, employee-facing cloud systems, and support side of IT. Responsibilities Lead IT operations: endpoint management, device lifecycle, and vendor management. Be hands-on with support: onboarding, troubleshooting, tickets, and escalations. Manage on-prem hardware, office networking, and SaaS tooling. Design and implement internal cloud infrastructure for IT operations (e.g., SSO/IdP, MDM, IAM, automation, SaaS integrations). Support implementation of IT processes such as MFA, SSO, endpoint management, logging, and patch management. Improve reliability and efficiency of internal systems, with a focus on employee productivity. Collaborate with the Cloud/SecOps team on infrastructure integrations, identity management, and compliance readiness. Evaluate, select, and manage IT vendors (hardware, SaaS, MDM, networking). Document IT workflows and continuously improve processes for scale. Support compliance readiness and security audits by aligning IT operations with organizational policies and compliance frameworks. Anticipate future needs: prepare for IT team growth, design scalable processes, and eventually mentor/manage IT staff. Requirements 6+ years in IT or infrastructure roles, with at least 2 years of ownership or leadership experience. Strong hands-on experience with device management, networking, and internal cloud systems (AWS/GCP/Azure for IAM, automation, SaaS integrations). Proven success implementing IT processes and internal tooling in a growing organization. Excellent communication skills — able to set direction, influence stakeholders, and work cross-functionally. Comfortable being hands-on today while preparing to take on a more strategic leadership role as we scale. Familiarity with regulated, compliance-driven environments (e.g., CMMC, SOC 2, ISO 27001, NIST) and experience supporting compliance initiatives is a plus. Benefits Health Care Plan (Medical, Dental & Vision). 401k with 5% matching. Paid Time Off (Uncapped Vacation, plus Sick & Public Holidays). Flexible hybrid work arrangement. Relocation assistance for qualifying employees.

This position is posted by Jobgether on behalf of AnswerLab. We are currently looking for a UX Research Operations Coordinator in Arizona (USA). We are seeking a detail-oriented UX Research Operations Coordinator to support the seamless execution of user experience research projects. In this role, you will manage participant recruitment, scheduling, and logistics across multiple research studies, ensuring projects run efficiently and deliver high-quality results. You will collaborate closely with UX researchers, clients, and cross-functional teams to coordinate screening, quotas, and incentives, while maintaining accurate records and adhering to timelines. This role offers the opportunity to gain broad exposure to UX research operations, enhance processes, and contribute to improving the participant experience. Ideal candidates thrive in fast-paced environments, anticipate challenges, and maintain excellent attention to detail. You will play a key role in helping the research team deliver actionable insights that inform product strategy. Accountabilities Manage UX research operations from project initiation through execution, including participant recruitment, screening, scheduling, communications, NDAs/ICFs, attendance tracking, and incentive distribution. Coordinate internal and client-facing meetings, project kick-offs, and documentation to ensure smooth project flow. Utilize project and content management tools (e.g., Google Docs, Sheets, Forms, Salesforce, Slack, Gchat, Gspaces) to track progress, maintain records, and organize communication. Provide day-to-day operational support for research studies, ensuring timely and accurate delivery across all phases. Maintain continuity and compliance across projects, including adherence to client-specific protocols and regulated industry requirements. Develop and maintain best practices for screening and participant management, including databases of screening questions for future use. Collaborate with research and operations teams to identify process improvements, enhance efficiency, and strengthen team practices. Share insights on tools, workflows, and processes to improve study execution and client experience. Requirements 1–2 years of experience supporting clients and stakeholders in a service-oriented, project-driven environment. Strong organizational skills, attention to detail, and a commitment to accuracy. Excellent time management and the ability to prioritize competing demands in a fast-paced environment. Client-focused, responsive, and highly service-oriented. Ability to work independently with minimal supervision, while managing multiple concurrent projects. Excellent written and verbal communication skills, with strong interpersonal abilities. Familiarity with Salesforce, Rally, Ethnio, or similar tools, including experience managing bulk email communications. Bachelor’s degree required. Enthusiastic, collaborative, and performance-driven team player. Benefits Competitive salary and performance-based bonuses. Flexible work arrangements and remote options. Health, dental, and vision coverage. Paid time off and federal holidays. Professional development and learning opportunities. Inclusive and collaborative work culture that values creativity, innovation, and diversity. Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching. When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly. 🔍 Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience, and achievements. 📊 It compares your profile to the job’s core requirements and past success factors to determine your match score. 🎯 Based on this analysis, we automatically shortlist the 3 candidates with the highest match to the role. 🧠 When necessary, our human team may perform an additional manual review to ensure no strong profile is missed. The process is transparent, skills-based, and free of bias — focusing solely on your fit for the role. Once the shortlist is completed, we share it directly with the company that owns the job opening. The final decision and next steps (such as interviews or additional assessments) are then made by their internal hiring team. Thank you for your interest!   #LI-CL1

Job Title: Project Management Office Director The Elevator Pitch Are you ready to build and lead a high-impact PMO from the ground up? Evolv is seeking a Director of PMO to formalize project intake, drive organizational alignment, and establish scalable project management practices from IT and across the company. This is a unique opportunity to shape how projects are prioritized, resourced, and executed in a fast-paced, mission-driven public technology company. Success in the Role: What are the performance outcomes over the first 6-12 months you will work toward completing? In the first 30 days, you will: Assess current project management practices and identify gaps in intake, tracking, and reporting Meet with department heads to understand their project needs and priorities Begin drafting a framework for standardized project intake and approval Build relationships with key stakeholders, from Executive Leadership to department heads Gain a deep understanding of Evolv's current projects and initiatives Meet with stakeholders to understand current workflows and pain points Within 3 months, you will: Develop trust-based relationships to understand the business’s goals Meet with Executive Leadership to understand priorities and share recommendations Have built relationships with the finance and accounting teams and continue to find ways to help action administrative tasks when they arise Have a general understanding of what each team does across the organization, and develop a sense of whom you can go to when more information is needed Have built a presence in the company as a familiar, reliable face ready to help where needed Launch a formalized project intake process that includes clear criteria for prioritization and resource commitment Establish a centralized tracking system for project status, timelines, and dependencies Build relationships with functional leaders to ensure alignment and buy-in By the end of the first year, you will: Lead a fully operational PMO that supports cross-functional visibility and accountability Deliver executive-level reporting on project health, resource utilization, and strategic alignment Be recognized as a trusted advisor for project governance and execution Continuously refine PMO processes to support scalability and agility. The Work: What type of work will you be doing? What assignments, requirements, or skills will you be performing on a regular basis? Design and implement a company-wide project intake and prioritization framework Build and manage a centralized project tracking system with dashboards and reporting tools Facilitate regular portfolio reviews and executive update Develop templates, playbooks, and best practices for project execution Mentor and support project managers across departments Drive continuous improvement in project delivery and organizational alignment What is the leadership like for this role? What is the structure and culture of the team? You will be joining the Cybersecurity and IT organization as a direct report to the VP of Cybersecurity and IT. Evolv and this team are cross-functional with a focus on reducing risk and improving the use of technology throughout the organization. Where is the role located? Our headquarters is in Waltham, MA. While this role involves traveling to HQ up to 8 days each month to collaborate with the team, we welcome exceptional candidates located remotely across the United States. Compensation and Transparency Statement  The base salary range for this full-time position is $138,000- $222,000. In addition to base salary, this role offers a competitive target bonus, equity, and a comprehensive benefits package. This range reflects our commitment to pay transparency and equity, in alignment with applicable state laws. Our compensation ranges are determined based on factors such as role, level, location, market benchmarks, and internal equity. The posted range represents the good-faith estimate of what we expect to pay for this role across U.S. locations. Actual compensation within the range will be based on the candidate’s skills, experience, education, and geographic location.   In accordance with state and local pay transparency laws—including those in California, Colorado, Massachusetts, New York, New Jersey, and others—we disclose salary ranges in all job postings and provide additional information upon request.   During the hiring process, your recruiter will share:   The specific salary range for your preferred location   A general overview of our benefits and equity offerings   Insights into how compensation decisions are made, including factors that influence starting pay   We are committed to fair pay practices, and we regularly review our compensation programs to ensure they are competitive, equitable, and aligned with our values.    Benefits At Evolv, we’re on a mission to help make public spaces safer through innovative security technology. So, we're looking for future teammates who embody our values, people who:    Do the right thing, always;    Put people first'    Own it;    Win together; and continue to     Be bold, stay curious.        Our Benefits Include:    Equity as part of your total compensation package    Medical, dental, and vision insurance    Flexible Spending Accounts (FSA)    A 401(k) plan (and 2% company match)    Flexible Paid Time Off (PTO)- take the time you need to recharge, with manager approval and business needs in mind   Quarterly stipend for perks and benefits that matter most to you    Tuition reimbursement to support your ongoing learning and development    Subscription to Calm    Evolv Technology (“Evolv”) is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We welcome and encourage diversity in the workplace, and all employment decisions are made without regard to race, color, religion, national, social or ethnic origin, sex (including pregnancy), age, disability, HIV Status, sexual orientation, gender identity and/or expression, veteran status, or any other status protected by law in the locations where we operate. Evolv will not tolerate discrimination or harassment based on any of these characteristics.   Evolv is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. If you need a reasonable accommodation as part of the job application process, please connect with us at careers@evolvtechnology.com.