Operations Manager

Property Management System Administrator Rockford is seeking an experienced Property Management Systems (PMS) Administrator to oversee the configuration, optimization, and strategic use of Yardi and other property management software. Applicants must have substantial experience in property management operations AND hands-on expertise with Yardi or a comparable property management system (e.g., RealPage, MRI, AppFolio). A solid understanding of how technology supports day-to-day leasing, maintenance, accounting, and portfolio management is essential. This position requires regular in-person work at our Grand Rapids, Michigan office and is not a remote or hybrid role. Key Responsibilities: System Administration & Optimization Serve as the primary administrator for Yardi and other property management systems. Oversee system configurations, enhancements, upgrades, and integrations with third-party applications. Partner with Yardi account managers to explore new features, best practices, and process improvements. Identify and implement ancillary technology solutions to improve operational workflows and system efficiency. Troubleshoot system issues, user errors, and data discrepancies, working closely with IT when needed. Technology Research & Implementation Research, demo, and evaluate new property management technologies, automation tools, and software solutions that enhance operational efficiency. Manage the implementation, integration, and user adoption of new technologies, ensuring a seamless transition, working closely with IT when needed. Collaborate with key stakeholders to identify departmental pain points and recommend technology-driven solutions. Property Acquisitions & Dispositions Lead PMS-related activities for property onboarding and offboarding, ensuring accurate and timely data migration. Set up new property configurations, GL structures, tenant ledgers, and reporting hierarchies in Yardi. Coordinate with accounting and property management teams to ensure seamless transitions. Archive, secure, and manage historical data for property dispositions while maintaining compliance with regulatory and financial requirements. Custom Reporting & Data Management Develop and maintain custom reports and dashboards in Yardi to support operational and financial decision-making. Monitor data accuracy and consistency across properties, implementing best practices for data governance. Collaborate with accounting and property management teams to provide real-time analytics for business performance. Audits & Compliance Maintain system security by managing user roles, permissions, and data access controls. Training & User Support Provide training and support to property management and accounting teams on Yardi functionalities and best practices. Assist in development of SOPs, training guides, and user documentation to improve system knowledge across the team. Serve as the primary point of contact for Yardi-related troubleshooting, user issues, and process improvement requests. Requirements 3+ years of experience in a property management setting is required. 3+ years of hands-on experience with Yardi or a comparable PMS (e.g., MRI, AppFolio, RealPage) is required. Deep understanding of property management operations (leasing, maintenance, accounting, resident experience) Experience researching, evaluating, and implementing new technology solutions to enhance department operations. Expertise in system configuration, reporting, data analytics, and workflow automation. Ability to troubleshoot system issues, manage upgrades, and work with external software vendors. Strong analytical skills with the ability to provide data-driven insights for business decisions. Excellent problem-solving, project management, and communication skills. Proficiency in Microsoft Office Suite (Excel, Word, Outlook), SQL reporting, and data visualization tools is a plus. Benefits At Rockford, we believe that investing in our people is essential to our success. We offer a competitive compensation package along with a 401(k) plan featuring a company match to help you plan for the future. Our team members have access to comprehensive healthcare coverage, generous paid time off, and flexible work schedules that support work-life balance. We encourage continued growth through tuition reimbursement and professional development opportunities, and we promote well-being through on-site health and wellness programs. Rockford also provides industry-leading technology to empower our teams and offers meaningful ways to give back through volunteer time off and partnerships with local organizations. Joining Rockford means more than just a job. It’s an opportunity to shape your career while helping to build stronger communities. Who We Are For nearly 40 years, Rockford has been a trusted partner to thousands of clients across the U.S. With construction management, real estate development and property management services all under one roof, we view space from every angle. We think like owners, build with precision and operate to achieve long-term value—always committed to craftsmanship, quality and service.  Our talented team brings expertise and innovation to commercial, educational, industrial, health + well-being, hospitality, multi-unit and retail markets. From complex, large-scale construction, to smaller renovations, we tailor our services and approach to meet the unique needs of our clients and the communities they serve.  Recognized by Engineering News-Record as one of the Top 200 Contractors in the nation and consistently honored as one of the 101 Best and Brightest Companies to Work For, Rockford delivers more than buildings. We deliver results that last. We’re deeply invested in our people, our communities and the continued success of every project we touch—driven by a clear purpose: to Build a Better World. Office Work Environment The work environment for this position is a typical office environment with occasional construction site visits. When in the office, the physical demands require the ability to sit for long periods of time. Intermittent movement, such as accessing centrally located office equipment, lifting of 35 lbs, bending, stooping, kneeling, and climbing, may be necessary to perform the requirements of this position. Site visits may subject the individual to hazards commonly associated with construction. Rockford is an equal opportunity employer that supports and subscribes to a policy of nondiscrimination in all aspects of employment. Rockford will not discriminate based on religion, race, color, national origin, age, sex (including pregnancy and related conditions, gender identity, and sexual orientation), height, weight, marital status, military service, partisan consideration, disability, genetic information, or any other reason prohibited by applicable federal and state laws.

MEP Assistant Project Manager Work Location: 601 First Street NW, Grand Rapids, MI 49504 Position Classification: Full-Time Regular About This Opportunity We are looking for a MEP Assistant Project Manager to help plan, supervise, and handle the administrative duties on a wide range of construction projects from start to finish. You will assist with organizing and overseeing the construction process and ensuring projects are completed in a timely and efficient manner. An excellent MEP Assistant Project Manager must be well-versed in construction methodologies/procedures and able to coordinate a team of professionals of different disciplines to achieve the best results. The ideal candidate will have an analytical mind, construction estimating experience and great organizational skills. The goal will be to ensure all projects are delivered on time according to requirements and without exceeding budget. This position report directly to the MEP & VDC Manager. Key Responsibilities: Foster an environment of diversity, equity, and inclusion. Understand project workflows (schematic design, design development, construction documentation phases) and project management. Understand project delivery methods and coordination methods. Knowledge and understanding of various commercial mechanical/electrical/plumbing/fire suppression systems and types. Ability to read and understand project plans and specifications at all levels of design. Write/Assist in MEP/FP Bid Packages, create MEP/FP bid scopes for bidding, and provide MEP/FP Budget review and Value analysis. Create and maintain library of cost breakdowns and unit costs history of MEP’s. Attend Design meetings, BIM Coordination meetings, MEP/FP Coordination meetings, etc. as necessary. Coordinate with MEP/FP engineers for MEP/FP Design/Build projects. Coordinate all MEP/FP trade workers and manage communication between them. Interface with the Owner, Architect and Engineers, subcontractors, suppliers, and vendors as needed. Provide On-site Coordination as needed. Assist MEP Manager and Project Manager in relationship to the following MEP items: MEP/FP Design MEP/FP Coordination MEP/FP Permits MEP/FP Equipment Procurements MEP/FP RFI’s and Submittals MEP/FP Change Order Requests and Pricing MEP/FP Schedules Quality Control and Compliance with Construction Documents Commissioning and Training MEP/FP As built Requirements Bachelor’s degree required in Construction / Engineering related program. Mechanical engineering degree or Electrical engineering degree is preferred. 5+ years’ experience in construction industry. 3+ years’ experience in MEP design/coordination is preferred. BIM Knowledge and experience is preferred. Strongly prefer a minimum of combination experience, including coordination, project engineering, virtual design, and construction experience. Strong ability to organize, prioritize, and handle multiple tasks simultaneously. Proficient in using construction software, including Microsoft Office Suite (Excel, Word, Outlook, Access), Bluebeam, etc.. Ability to communicate and present design and/or construction ideas to a variety of audiences. Demonstrated ability to work under pressure, to manage deadlines and prioritize assignments. Motivated to advance the firm and advance your professional growth. A passion for looking for ways to improve individual and/or company performance. Benefits At Rockford, we believe that investing in our people is essential to our success. We offer a competitive compensation package along with a 401(k) plan featuring a company match to help you plan for the future. Our team members have access to comprehensive healthcare coverage, generous paid time off, and flexible work schedules that support work-life balance. We encourage continued growth through tuition reimbursement and professional development opportunities, and we promote well-being through on-site health and wellness programs. Rockford also provides industry-leading technology to empower our teams and offers meaningful ways to give back through volunteer time off and partnerships with local organizations. Joining Rockford means more than just a job. It’s an opportunity to shape your career while helping to build stronger communities. Who We Are For nearly 40 years, Rockford has been a trusted partner to thousands of clients across the U.S. With construction management, real estate development and property management services all under one roof, we view space from every angle. We think like owners, build with precision and operate to achieve long-term value—always committed to craftsmanship, quality and service.  Our talented team brings expertise and innovation to commercial, educational, industrial, health + well-being, hospitality, multi-unit and retail markets. From complex, large-scale construction, to smaller renovations, we tailor our services and approach to meet the unique needs of our clients and the communities they serve.  Recognized by Engineering News-Record as one of the Top 200 Contractors in the nation and consistently honored as one of the 101 Best and Brightest Companies to Work For, Rockford delivers more than buildings. We deliver results that last. We’re deeply invested in our people, our communities and the continued success of every project we touch—driven by a clear purpose: to Build a Better World. Environmental Factors and Working Conditions The work environment for this position is a typical office environment with occasional construction site visits. When in the office, the physical demands require the ability to sit for long periods of time. Intermittent movement, such as accessing centrally located office equipment, lifting of 35 lbs, bending, stooping, kneeling, and climbing, may be necessary to perform the requirements of this position. Site visits may subject the individual to hazards commonly associated with construction. Personal Protective Equipment (PPE) to be worn as required on project sites and in the warehouse. Rockford is an equal opportunity employer that supports and subscribes to a policy of nondiscrimination in all aspects of employment. Rockford will not discriminate based on religion, race, color, national origin, age, sex (including pregnancy and related conditions, gender identity, and sexual orientation), height, weight, marital status, military service, partisan consideration, disability, genetic information, or any other reason prohibited by applicable federal and state laws.

Maintenance Technician Assistant Position Classification: Full-time Regular Office Location: 601 First Street NW, Grand Rapids, MI 49504 Work Location: Varies. Day travel limited to downtown Grand Rapids, MI About This Opportunity As a Maintenance Technician Assistant, you will focus on a wide range of maintenance tasks including minor repairs of the buildings interior and exterior, maintaining inventory of supplies, assist with apartment unit turns and work alongside the Maintenance Manager on other building issues as they arise. The goal of this role is to maintain the buildings and common areas and supporting the team of Facility Technicians on miscellaneous tasks as they arise. To be successful at this role, time management is essential and you will need to manage various tasks on daily basis, provide great customer service to property tenants and ensure general operations of the buildings run smoothly. This position reports directly to the Maintenance Manager. If you have a great attitude with a passion for customer service and an interest in facility maintenance, apply today! Requirements Have a high school diploma and be at least 18 years of age Have the ability to stay organized in a fast-paced environment. The ability to communicate effectively with tenants and other team members. Knowledge in procedures and safety measures in areas of specialties used. Exceptional problem solving skills and the ability to prioritize. Basic computer knowledge and capability to learn. . Have a valid Driver's License Preferred Skills and Experience Experience in facility maintenance Familiarity with commonly-used concepts, practices, and procedures within the facility maintenance field. Experience with coordinating and supervising vendors. Web-based Work Order and/or Yardi experience Having First Aid and CPR certifications Benefits At Rockford, we believe that investing in our people is essential to our success. We offer a competitive compensation package along with a 401(k) plan featuring a company match to help you plan for the future. Our team members have access to comprehensive healthcare coverage, generous paid time off, and flexible work schedules that support work-life balance. We encourage continued growth through tuition reimbursement and professional development opportunities, and we promote well-being through on-site health and wellness programs. Rockford also provides industry-leading technology to empower our teams and offers meaningful ways to give back through volunteer time off and partnerships with local organizations. Joining Rockford means more than just a job. It’s an opportunity to shape your career while helping to build stronger communities. Who We Are For nearly 40 years, Rockford has been a trusted partner to thousands of clients across the U.S. With construction management, real estate development and property management services all under one roof, we view space from every angle. We think like owners, build with precision and operate to achieve long-term value—always committed to craftsmanship, quality and service.  Our talented team brings expertise and innovation to commercial, educational, industrial, health + well-being, hospitality, multi-unit and retail markets. From complex, large-scale construction, to smaller renovations, we tailor our services and approach to meet the unique needs of our clients and the communities they serve.  Recognized by Engineering News-Record as one of the Top 200 Contractors in the nation and consistently honored as one of the 101 Best and Brightest Companies to Work For, Rockford delivers more than buildings. We deliver results that last. We’re deeply invested in our people, our communities and the continued success of every project we touch—driven by a clear purpose: to Build a Better World. Environmental Factors and Working Conditions The work environment for this position is a mix of a typical office environment, and visits to properties. Visits to properties may involve travel. The physical demands may require frequent lifting of 50 lbs, bending, stooping, kneeling, and climbing. The individual may also be subject to hazards commonly associated with construction including high temperatures, humidity, cold temperatures, and climbing stairs and ladders. Other examples of physical hazards include noise, proximity to moving vehicles, atmospheric conditions, close quarters, uneven surfaces, and elevated surfaces. The individual may also be subject to outside environmental conditions (weather) where protection may not be available. Use of mobile equipment and power tools will be frequent. Personal Protective Equipment (PPE) including proper footwear, hard hat, safety glasses, hearing protection, high visibility vest and/or other special clothing shall be worn when required. Rockford is an equal opportunity employer that supports and subscribes to a policy of nondiscrimination in all aspects of employment. Rockford will not discriminate based on religion, race, color, national origin, age, sex (including pregnancy and related conditions, gender identity, and sexual orientation), height, weight, marital status, military service, partisan consideration, disability, genetic information, or any other reason prohibited by applicable federal and state laws.

INSTORE WAREHOUSE ASSOCIATE Join our winning team, 1915 South, as an Instore Warehouse Associate. 1915 South owns and operates 29 Ashley stores and 3 distribution centers across the southeast. If you want to take your career to a new level of professional success with the #1 Furniture Brand in the world, complete an application with us today! Why 1915 South? Compensation: Competitive pay Benefits: Provide for yourself and your family with our competitive benefit programs. We offer health, dental, vision, disability, and life insurance. Paid Time Off: Paid vacation and sick leave Retirement: 401K retirement savings plan with a company match Tuition: College tuition assistance at Thomas University Employee Discounts: Employees are provided with generous furniture discounts! Long-Term Career Opportunities: Many of our company leaders at 1915 South were promoted from within our own company. When you start at 1915 South, you are not just starting your next job but beginning your new career. *MUST BE ABLE TO PASS A DRUG TEST AND BACKGROUND CHECK* Job Duties: Remove the sold product from the salesfloor, wrap and store products for customer delivery, or load product into customer vehicle for customer pickup. Work in partnership with the Visual Lead and Manager to coordinate prepping the store floor for incoming merchandise. Repair floor samples Organize and maintain the warehouse, performing general housekeeping duties, including maintaining cardboard trailers/dumpsters. Perform building maintenance and simple repairs Other duties as assigned Job Requirements: To have good communication skills To have a knowledge of warehouse functions To have a positive attitude Ability to lift over 75 pounds and 150 pounds with assistance To be a team player To commit to getting the job done

Maintenance Technician Office Location: 601 First Street NW, Grand Rapids, MI 49504 (travel limited to downtown Grand Rapids, MI) Position Classification: Full-Time Regular About This Opportunity As the Maintenance Technician, you will undertake the responsibility to preserve the good condition and functionality of Rockford's commercial and residential properties. A Technician is a thorough professional with a practical mind and attention to detail. The ideal candidate will be able to work autonomously and responsibly by observing all health and safety guidelines at all times and successfully complete tasks in a timely and efficient manner. The goal is to maintain the buildings and common areas in the best possible condition. This position reports directly to the Maintenance Manager. If you have facility maintenance experience, effective communication skills and an eye for detail, apply today and become a part of our dynamic team! Requirements A minimum of 2+ years working in a facility maintenance role or similar. Residential and commercial property management experience preferred. A minimum of a high school diploma. A valid driver’s license and reliable transportation. Travel limited to downtown Grand Rapids, Michigan. The ability to participate in a rotating on-call schedule. Experience in the general inspections of properties/buildings and maintaining inspection logs for fire inspection systems, cooling tower treatments, generator inspections, and maintaining logs in compliance with all federal, state and city regulations. Grounds clean up, such as trash removal, snow removal and dispersing salt on sidewalks. Familiarity with commonly used concepts, practices and procedures within the facility maintenance field. Excellent communication and interpersonal skills to coordinate and supervise vendors (plumbers, electricians, etc.) Exceptional organizational and problem-solving skills and management of multiple tasks at once. Intermediate knowledge of Microsoft Office Suite (Word, Excel, and Outlook) 365. Bonus Skills and Experience: Web-based work order and/or Yardi experience. Certifications such as HVAC, Building Maintenance Technology, First AId and CPR. Benefits At Rockford, we believe that investing in our people is essential to our success. We offer a competitive compensation package along with a 401(k) plan featuring a company match to help you plan for the future. Our team members have access to comprehensive healthcare coverage, generous paid time off, and flexible work schedules that support work-life balance. We encourage continued growth through tuition reimbursement and professional development opportunities, and we promote well-being through on-site health and wellness programs. Rockford also provides industry-leading technology to empower our teams and offers meaningful ways to give back through volunteer time off and partnerships with local organizations. Joining Rockford means more than just a job. It’s an opportunity to shape your career while helping to build stronger communities. Who We Are For nearly 40 years, Rockford has been a trusted partner to thousands of clients across the U.S. With construction management, real estate development and property management services all under one roof, we view space from every angle. We think like owners, build with precision and operate to achieve long-term value—always committed to craftsmanship, quality and service.  Our talented team brings expertise and innovation to commercial, educational, industrial, health + well-being, hospitality, multi-unit and retail markets. From complex, large-scale construction, to smaller renovations, we tailor our services and approach to meet the unique needs of our clients and the communities they serve.  Recognized by Engineering News-Record as one of the Top 200 Contractors in the nation and consistently honored as one of the 101 Best and Brightest Companies to Work For, Rockford delivers more than buildings. We deliver results that last. We’re deeply invested in our people, our communities and the continued success of every project we touch—driven by a clear purpose: to Build a Better World. Environmental Factors and Working Conditions The work environment for this position is a mix of a typical office environment, and visits to properties. Visits to properties may involve travel. The physical demands may require frequent lifting of 50 lbs, bending, stooping, kneeling, and climbing. The individual may also be subject to hazards commonly associated with construction including high temperatures, humidity, cold temperatures, and climbing stairs and ladders. Other examples of physical hazards include noise, proximity to moving vehicles, atmospheric conditions, close quarters, uneven surfaces, and elevated surfaces. The individual may also be subject to outside environmental conditions (weather) where protection may not be available. Use of mobile equipment and power tools will be frequent. Personal Protective Equipment (PPE) including proper footwear, hard hat, safety glasses, hearing protection, high visibility vest and/or other special clothing shall be worn when required. Rockford is an equal opportunity employer that supports and subscribes to a policy of nondiscrimination in all aspects of employment. Rockford will not discriminate based on religion, race, color, national origin, age, sex (including pregnancy and related conditions, gender identity, and sexual orientation), height, weight, marital status, military service, partisan consideration, disability, genetic information, or any other reason prohibited by applicable federal and state laws.

This is home delivery opportunity that is 5 days a week, deliveries includes install of appliances and furniture, 2 man team, and 26 foot straight truck with lift gate. Immediate opportunities are available for applicants that meet our qualifications. We have dedicated routes coming out of Aurora, OH working with a major retailer. All applicants are pending criminal background, MVR, and drug test results that satisfy our customer requirements. Upon your application submission, you will recieve instruction to submit for background/compliance screening. Summary As a Furniture Delivery Driver, you will be responsible for transporting and delivering furniture to customers while ensuring a high level of customer service. Reporting to the Logistics Manager, you will utilize your mechanical knowledge and delivery driver experience to handle various types of furniture and equipment. Your premium skills in appliance repair and schematics will enhance your ability to address any issues during delivery. Additionally, your relevant skills in assembly, equipment repair, and customer interaction will contribute to a seamless delivery experience, making you an essential part of our team. Responsibilities Safely operate a box truck to deliver furniture to customer locations. Assemble and install furniture items as required, ensuring proper functionality. Provide exceptional customer service during deliveries, addressing any concerns or inquiries. Utilize mechanical knowledge to troubleshoot and repair appliances when necessary. Maintain accurate delivery records and communicate effectively with team members. Follow safety protocols to ensure a secure delivery environment. Requirements Driver's License (Required) Clean Background Experience in Furniture Delivery