Customer Service Manager

Availability: Immediate Job Type: Full-time, Schedule: 8-hour shift, Monday – Friday - 7:00 am - 3:30 pm Pay: $18.00 - $21.00 per hour, depending on experience PLUS commissions Office: Summerville, SC Lake Maintenance - Field Technician sought to join The Lake Doctors, Inc. We are currently seeking technicians that enjoy working independently outside, can communicate well with customers, have good math skills and take pride in their work. The qualified full-time Aquatic Field Technician will treat and maintain lakes, ponds, and other bodies of water for a variety of customers in the Charleston area. Duties/Responsibilities: Control of aquatic vegetation and algae at established Lake Doctors accounts. Other duties include water testing, stocking fish and other pond and lake services. Maintain communication with customers such as Homeowners Associations, Management Companies and Property Owners. Present a positive and professional image in the community to help grow The Lake Doctors, Inc. business. Maintain customer records within customer service software system. Requirements Ability to read and interpret herbicide labels, operating procedures, and safety rules. Possess good time management, organizational and communication skills. Highly motivated individual that works well on their own. Strong Team Player. Comfortable speaking with the customers to discuss their lake and pond needs. Education and Experience: Experience in lawn service or pest control (helpful). Mechanical and/or electrical knowledge (helpful). High school or equivalent (required). Some college helpful but not essential. Physical Requirements: Physical strength and agility to safely and sufficiently operate equipment in outdoor environments, on or near water, in an environment that may include heavy vegetation, uneven terrain, various species of wildlife and varying weather conditions. Ability to work outdoors and use equipment such as boats, all-terrain vehicles, trucks and other assigned equipment or vehicles. Must be able to lift and move items up to 50 lbs. Must be able to wear all personal protection equipment needed in various weather conditions. Restrictions: A valid, clean driver’s license for the operations of various motor vehicles and equipment. Our insurance company must accept you as an insured prior to employment. Full Time only. Must have reliable transportation to and from work. We perform background checks, motor vehicle record checks and drug screening. Work Location: One location Work Remotely: No Benefits Excellent 90-day training program with assistance in preparing for required State test for certification in Aquatics. Competitive Compensation. Company Cell Phone. Paid Personal Time Off and holidays. Health and wellness benefits to include medical, prescription, dental and vision plans, short term disability, supplemental life insurance and flexible spending accounts. 401(k) with company match. Employee Referral programs to help generate leads.

Woodlands Market, Marin and San Francisco's premier gourmet grocery store, has an opening for a Bakery and Coffee Manager! The Bakery and Coffee Manager is primarily responsible for managing all aspects of the front of the house/service counters for both coffee and bakery. Oversee service staff of bakery and coffee service counters. • Provide and ensure that team members provide warm friendly customer service for the bakery/coffee counters including answering questions, selecting products, packaging and handing to the customer with a smile. • Write schedules for bakery and coffee service counters. • Ensure efficiencies between coffee and bakery counters are utilized including scheduling based on customer demand, cross training, etc… • Ensure that breaks/lunches are taken on time. • Train service counter employees to provide exceptional customer service including product knowledge and service standards. • Assist in hiring bakery/coffee employees. • Perform employee performance evaluations and check in with staff frequently in a supportive manner. • Oversee ordering and inventory of bakery/coffee service counters. • Ensure that quality/visual merchandising of products in case is up to standards and proper rotation of product is completed, including pulling subpar and/or expired product. • Maintain ice cream machine and ice cream area cleanliness. • Maintain products in vicinity of bakery/coffee such as bread, cookies, and other baked goods. Products should be stocked, faced, clean, and fresh always. • Maintaining the cleanliness of bakery/coffee/wine retail and in store seating space in the immediate proximity of service counters. • Perform some basic bakery duties including baking off cookies, bread, cutting cakes, writing names on cakes, etc • May perform some basic bakery duties including baking off cookies, bread, cutting cakes, writing names on cakes, etc… Maintaining an effective -- positive, amicable, upbeat and "smile first" -- customer service orientation. • Ensure sanitation protocols are followed. • Ensure all opening and closing procedures including: checking with store/assistant store manager at beginning and end of shift. • Making and ensuring that team members make all coffee beverages to customer satisfaction and are delivered with a smile. Who Are We? Woodlands Market is a leader in gourmet retailing, service and innovation in the grocery industry. We are a flourishing Marin County-based employer who believes in supporting our community in many ways. One of these ways is to employ talented individuals from within our communities and surrounding areas. We currently operate grocery stores in Kentfield, Tiburon and San Francisco. We also operate a Pet Shop in San Francisco as well as an off-site kitchen in San Rafael. We engage approximately 330 individuals on staff, many of whom have come to us with an in-depth knowledge of the specialty food industry. These members of our extended Woodlands family and their commitment to community, food, service and to each other are what set us apart from other grocery stores. Benefits of working at Woodlands Market include : •Competitive wages •Comprehensive Health/Dental/Vision Insurance* •Full-time employees receive a generous benefits package including Health/Dental/Vision Insurance, 401(k), paid vacation and paid holidays •Holiday premium pay for time worked on recognized holidays •20% store discount, 50% shift meal discount* •Vouchers towards the purchase of shoes and apparel •Awesome, team-oriented environment •Opportunities for growth and development *Must meet minimum hours for some benefits/max lunch discount $6.00 Click Here For Current Employment Opportunities

Starry is proud to be an Equal Opportunity workplace. Just like the internet service we provide, we do not discriminate. We welcome people from all over the world to share their knowledge and perspectives. At Starry, you can discover the many careers and opportunities that are made possible when you connect people to the limitless possibilities of the internet. Our mission focuses on two things. First, we’re making the experience of accessing the internet simple, transparent, and delightful. Second, we’re bringing that experience to underserved communities around the world. We approach our mission with a cutting-edge wireless technology, customer service designed to delight, and a culture of innovation and intellectual curiosity.  Requirements What you’ll do: This position is a part-time, remote role; however, you must be based in one of the following states: California, Colorado, Delaware, Maryland, Massachusetts, New Hampshire, New Jersey, New York, Tennessee, Texas, Virginia, or Washington DC Shifts needed: Sun-Tu 10-6p; Th-Sat 10-6p; Th-Sat 6p-2a; Fr-Sun 8-4p All EST Weekend availability required As a Starry Expert, you’ll be responsible for managing customer-initiated and proactive support interactions with Starry Internet customers. Respond to customer phone calls, emails, and live chats related to Starry Internet signup, features, and advanced networking settings. Assist customers with scheduling, rescheduling, and canceling appointments Support customers with account-related questions (promo codes, plan changes, billing, credits, transfers, cancellations) Identify, investigate, and resolve issues on the home WiFi network (offline, service disruption, frequent disconnections, slow speeds, basic device support) Retain customers requesting to cancel due to service or other issues Escalate technical and non-technical issues through appropriate channels Follow up with customers to ensure satisfaction and issue resolution Who we’re looking for: You have excellent customer service skills, including effective empathy, excellent call control, and clear, concise verbal and written communication. You have previous contact center experience, successfully handling moderate to high call volume in addition to tickets. You work quickly, independently, and with great attention to detail. You are committed to providing a consistently high level of support, going above and beyond in each interaction you have with a Starry customer. You care deeply about representing our brand and leaving a positive impression with the customers you support. You have strong analytical and organizational skills. You are: Results-driven: enjoy setting challenges and smashing through them; has demonstrated success in previous endeavors Autonomous: self-motivated, scrappy, and able to deal with the ambiguity typical of an early-stage company Emotionally intelligent: empathetic; strong communicator; genuinely interested in human behavior; enjoys collaborating with a team Curious: embraces all opportunities to learn from peers and mentors, always looking for ways to do something better Creative: energized by new problems to solve; always coming up with new ideas and looking for ways to implement them Qualifications: 1+ years of help desk or troubleshooting customer service experience working with hardware, complex technical services, or for a SaaS company or an IT environment 1+ years of call center or contact center experience dealing with moderate to high call volume Ability to work from home in a quiet, dedicated space Bilingual Spanish Bonus Points if… You've worked at an Internet Service Provider and constantly wanted to tear all the systems you used apart and build something better You're familiar with Zendesk Previous remote work experience You are a bilingual Spanish, Korean, or Russian speaker. The starting rate for this position is $19/hourly. Starry values providing prospective employees with a fair chance to pursue opportunities. We will consider for employment all qualified applicants with criminal histories in a manner consistent with the requirements of any applicable Fair Chance ordinance. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

Woodlands Market, Marin and San Francisco's premier gourmet grocery store, has an opening for a Grocery Supervisor Superstar! The Grocery Supervisor is responsible for assisting the Grocery Crew Chief in overseeing the daily operations of the grocery department, ensuring high standards of inventory management, and staff supervision. This role requires strong leadership skills, attention to detail, and the ability to work in a fast-paced environment. •Monitor stock levels, order products, and ensure timely replenishment to avoid shortages and overages. •Assist in training, scheduling, and supervising grocery department staff, fostering a collaborative and efficient work environment. •Ensure all products meet quality standards and are properly displayed, including proper signage and sales tags. •Monitor department budget including sales and labor targets, controlling expenses, and maximizing profitability. •Ensure adherence to health and safety regulations, company policies, and industry standards such as safe lifting techniques, safe storage practices, usage of equipment. •Receive grocery merchandise; verify accuracy and completeness of order. •Keep any back stock organized •Rotate products and pull out-of-date products •Stock shelves with product, usually in very early morning hours. •Maintain product levels, restock and organize as necessary. •Assist with resets to accommodate new products frequently. •Assist customers while working on the sales floor during opening hours. Who Are We? Woodlands Market is a leader in gourmet retailing, service and innovation in the grocery industry. We are a flourishing Marin County-based employer who believes in supporting our community in many ways. One of these ways is to employ talented individuals from within our communities and surrounding areas. We currently operate grocery stores in Kentfield, Tiburon and San Francisco. We also operate a Pet Shop in San Francisco as well as an off-site kitchen in San Rafael. We engage approximately 330 individuals on staff, many of whom have come to us with an in-depth knowledge of the specialty food industry. These members of our extended Woodlands family and their commitment to community, food, service and to each other are what set us apart from other grocery stores. Benefits of working at Woodlands Market include : •Competitive wages •Comprehensive Health/Dental/Vision Insurance* •Full-time employees receive a generous benefits package including Health/Dental/Vision Insurance, 401(k), paid vacation and paid holidays •Holiday premium pay for time worked on recognized holidays •20% store discount, 50% shift meal discount* •Vouchers towards the purchase of shoes and apparel •Awesome, team-oriented environment •Opportunities for growth and development *Must meet minimum hours for some benefits/max lunch discount $6.00 Click Here For Current Employment Opportunities

Starry is proud to be an Equal Opportunity workplace. Just like the internet service we provide, we do not discriminate. We welcome people from all over the world to share their knowledge and perspectives. At Starry, you can discover the many careers and opportunities that are made possible when you connect people to the limitless possibilities of the internet. Our mission focuses on two things. First, we’re making the experience of accessing the internet simple, transparent, and delightful. Second, we’re bringing that experience to underserved communities around the world. We approach our mission with a cutting-edge wireless technology, customer service designed to delight, and a culture of innovation and intellectual curiosity.  Requirements What you’ll do: This position is a part-time, remote role; however, you must be based in one of the following states: California, Colorado, Delaware, Maryland, Massachusetts, New Hampshire, New Jersey, New York, Tennessee, Texas, Virginia, or Washington DC Shifts needed: Sun-Tu 10-6p; Th-Sat 10-6p; Th-Sat 6p-2a; Fr-Sun 8-4p All EST Weekend availability required As a Starry Expert, you’ll be responsible for managing customer-initiated and proactive support interactions with Starry Internet customers. Respond to customer phone calls, emails, and live chats related to Starry Internet signup, features, and advanced networking settings. Assist customers with scheduling, rescheduling, and canceling appointments Support customers with account-related questions (promo codes, plan changes, billing, credits, transfers, cancellations) Identify, investigate, and resolve issues on the home WiFi network (offline, service disruption, frequent disconnections, slow speeds, basic device support) Retain customers requesting to cancel due to service or other issues Escalate technical and non-technical issues through appropriate channels Follow up with customers to ensure satisfaction and issue resolution Who we’re looking for: You have excellent customer service skills, including effective empathy, excellent call control, and clear, concise verbal and written communication. You have previous contact center experience, successfully handling moderate to high call volume in addition to tickets. You work quickly, independently, and with great attention to detail. You are committed to providing a consistently high level of support, going above and beyond in each interaction you have with a Starry customer. You care deeply about representing our brand and leaving a positive impression with the customers you support. You have strong analytical and organizational skills. You are: Results-driven: enjoy setting challenges and smashing through them; has demonstrated success in previous endeavors Autonomous: self-motivated, scrappy, and able to deal with the ambiguity typical of an early-stage company Emotionally intelligent: empathetic; strong communicator; genuinely interested in human behavior; enjoys collaborating with a team Curious: embraces all opportunities to learn from peers and mentors, always looking for ways to do something better Creative: energized by new problems to solve; always coming up with new ideas and looking for ways to implement them Qualifications: 1+ years of help desk or troubleshooting customer service experience working with hardware, complex technical services, or for a SaaS company or an IT environment 1+ years of call center or contact center experience dealing with moderate to high call volume Ability to work from home in a quiet, dedicated space Bilingual Korean Bonus Points if… You've worked at an Internet Service Provider and constantly wanted to tear all the systems you used apart and build something better You're familiar with Zendesk Previous remote work experience The starting rate for this position is $19/hourly. Starry values providing prospective employees with a fair chance to pursue opportunities. We will consider for employment all qualified applicants with criminal histories in a manner consistent with the requirements of any applicable Fair Chance ordinance. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

Baker - Burlingame Full Time: Annual Salary: $28.00 per hour Schedule: Monday – Friday (Breakfast and Lunch) Imagine Culinary Group Participates in E-Verify Position Requirements: Minimum 3 Years Corporate Dining Baking Duties Areas of Responsibility: We are searching for an individual with special talents and experience in baking and pastry for a premiere Corporate Dining Operation. This location serves 1000 meals per day and operates Monday – Friday. Nutritious, Healthy Cooking and adherence to the highest standards of sustainability are a top priority. IMAGINE Culinary Group is a socially and environmentally responsible restaurant management services company serving the San Francisco Bay Area. We provide our services to the leading corporations throughout Northern California. OUR MISSION: “nourish the health of those we serve in a delicious and sustainable way” We are committed to following practices in our operations which preserve and protect the environment. We source 80% of our food locally (within 150 - 250 miles) and promote an ‘ethical supply chain’ that features seasonal, organic, and natural ingredients. Our menus are customized and prepared authentically following healthy cooking techniques. What is IMAGINE Culinary Group? Ethical – Collaborative – Sustainable – Local – Authentic – Completely Transparent – Health and Safety Conscious – Flexible At IMAGINE, we’ve built a hiring strategy that is designed with success in mind. We seek out individuals that possess tremendous culinary talent and share our business values, then create a stage that allows them to extend their passion to every person we serve. Each member of our group brings a special ability to the table that inspires creativity in the dishes we prepare. In return, our priority is to provide support to every one of our culinary staff and help them to reach their personal and professional career potential. COMMITMENT to OUR CULINARY GROUP: “The quality we provide our guests will equal the quality of life we provide ourselves”. Excellent salary ranges are offered. Benefits include: Medical, Dental, Vision and Life Insurance, Matching 401(k), Sick Pay, Holiday and Vacation. Please submit your resume, share your experience, passion for the culinary arts and interest in joining our culinary group at humanresources@imagineculinarygroup.com We look forward to hearing from you. Only properly submitted resumes that meet the position requirements listed above will be contacted to schedule an interview. Responses that do not include resumes will not receive a response. IMAGINE Culinary Group is an Equal Opportunity Employer