Account Manager

  THE POSITION  This position is a high impact role, working closely with the Branch Manager, Production Manager, and production teams to create and maintain meaningful relationships with each of our clients. This person will manage existing client relationships, new customer development, and new networking opportunities within the industry.    WHAT YOU WILL BE DOING  Client Service and Retention  Drive customer satisfaction and retention by understanding the individual needs of our customers  Provide excellent service and communication in a constructive, courteous manner with a focus on problem solving  Promote high standards for customer service, safety, and LandCare’s culture and core values in a positive team environment  Provide organizational management, leadership and communication between client and production team in a timely fashion and work cooperatively to find delivery solutions  Maintain LandCare’s Landscape Quality Audit process in conjunction with Production Manager to identify property maintenance needs and enhancement opportunities  Create client proposals, contracts, and recommendations and estimates that are designed to meet each client’s objectives are accurately and appropriately priced    New Business Development  Identify new business opportunities by cultivating and maintaining business relationships with existing customers  Actively prospect for potential clients and pursue new business relationships  Participate in, organize, and lead networking events to foster relationships with potential and existing customers as both a leader in the industry and a representative of LandCare  Benefits BENEFITS Besides the great team environment and the ability to work outside, we also have a strong benefits package for our team members: · Competitive base salary · Team based profit sharing program · 401K for all employees with 3.5% company match · Company-provided vehicle · Medical, dental, and vision coverage · Paid Time Off Policy + 9 corporate holidays · Formal training and development program This opportunity has a base range that represents a full-time annual salary of $78,000-$90,000 (commensurate with experience).