Manager, Customer Care

Why USA Clinics Group? Founded by physicians with experience at leading academic medical centers, USA Clinics Group was built on a vision of delivering patient-first care beyond the hospital setting. Today, we’re the nation’s largest network of outpatient vein, fibroid, vascular, and prostate centers—with 170+ clinics nationwide. Our mission is simple: provide life-changing, minimally invasive care, close to home. We’re building a culture where innovation, compassion, and accountability thrive. While proud of our growth, we’re even more excited about what’s ahead, and the team we’re building to get there. We look forward to meeting you! Why You'll Love Working with us: 🚀 Rapid career advancement                           💼 Competitive compensation package 📚 Fully Paid Clinical Training                            🏥 Work with cutting-edge technology 🌟 Make a real impact on patients’ lives          📈 Join a fast-growing, mission-driven company 🤝 Positive, team-oriented environment   Position Summary: As a Medical Assistant, you will play a vital role in supporting our healthcare team and ensuring a smooth workflow in our clinics. Your responsibilities will include assisting physicians during medical procedures, managing patient interactions, and maintaining a welcoming environment for all patients. Position Details: Location: Brookfield and Mequon Schedule: Part- time every Monday in Brookfield and every other Saturday in Mequon Compensation: $22-$26hr based on experience and qualifications. Key Responsibilities: Greet and assist patients upon arrival, ensuring a comfortable experience. Prepare examination rooms and assist with medical procedures as directed. Perform administrative tasks such as scheduling appointments, verifying insurance information, and managing patient records. Maintain a clean and organized medical environment, ensuring all equipment is sterilized and in working order. Educate patients on medication instructions and post-procedure care. Support the medical team with additional tasks as required Requirements High School Diploma or equivalent, required Must be fluent in Spanish is required 1-2 years of experience as a medical assistant or in a similar role, preferred Certification in Basic Life Support (BLS) preferred Strong communication and interpersonal skills Ability to work well in a fast-paced team environment

  Shop and deliver on a flexible schedule AND earn additional income!Be a household hero with Instacart.   FULL-SERVICE SHOPPER Start earning quickly with a flexible schedule Shopping with Instacart is more than grocery delivery. Shoppers help make our world go round. They make money, make moves, and make shopping lists come true. They make good time, make life easier, and make people’s day.  Shoppers make it all happen—sign up now to help create a world where everyone has access to the food they love.  As a full-service shopper, you’ll receive orders through the Shopper app to shop from stores in your area, and deliver the orders to your customer's door. It’s that simple. What you get as a shopper: Start earning quickly on a flexible schedule* Weekly pay with the option of instant cashout Potential to earn tips Special earnings promotions Basic requirements: 18+ years old (21+ to deliver alcohol) Eligible to work in the United States Consistent access to a vehicle and a recent smartphone  Additional information: Shopping with Instacart is great for anyone looking for flexible, seasonal, home-based, entry-level, weekend, weekday, after-school, or temporary opportunities. As an Instacart Full-Service Shopper, you can have more flexibility than with a part-time job. Instacart is committed to diversity and providing equal opportunities for independent contractors. Instacart considers qualified individuals without regard to gender, sexual orientation, race, veteran, disability status, or other categories protected by applicable law. Instacart also values providing prospective contractors with a fair chance to pursue opportunities. For all individuals seeking to provide services in San Francisco, Los Angeles, and Philadelphia, Instacart considers individuals in a manner consistent with the requirements of applicable Fair Chance ordinances. Review the Independent Contractor Agreement here  *Subject to availability of batches in your area.  

Service Coordinator at Certified Apartment Program Responsibilities of the Apartment Counselor are to provide services to adults who have a diagnosis mental illness and living in individual apartments throughout the Schenectady community.  The goal is to work with the client in stabilizing at in his/her apartment while also providing rehabilitative services so he/she can transition to the next level of independence.  Specific duties included: Providing supportive counseling to assist in stabilizing. Everything we do with our clients is verbal including verbal intervention skills.  There is no personal care and no physical restraints. Crisis prevention skills and coping skills. Verbal crisis intervention. Medication supervision by bringing the medication to the clients’ apartment for refills based on the step system and number of days the clients is eligible to have the medication.  Although we don’t watch clients ingest the medications, we do a count at the visit to make sure the correct amount of medication is in the medication organizer.  In addition, we have a conversation with the clients about taking the medications and teach clients about the medication, side effects, etc. Teaching of daily living skills. Maintaining a healthy and clean environment for our clients to become independent which includes some cleaning. Socialization skills and recreational activities. Promote a culture of inclusion and belonging. Provide transportation to clients using the agency’s vehicles. We DO NOT do personal care personal care AND we DO NOT do physical restraints.  Everything we do with our clients is verbal engagement and interactions including supportive counseling and teaching. Requirements Skills/Qualifications for the Apartment Counselor include: College classes in human services, BA preferred. 6 months-1year experience in human services preferred. Valid and insurable driver's license. Agency vehicles are available for transporting clients.  Must have a personal vehicle to use for business purposes when not transporting clients.  Experience or education in crisis intervention and prevention preferred. Both the ability to work independently and as a team member. Excellent communication skills both verbal and written. The ability to be organized and have good time management skills. Benefits Salary and Schedule of the Apartment Counselor   40 hours per week.  Monday through Friday, 8:30am to 4:30pm. $22.66/hour; $47,132.80/annual equivalent. Client phone on-call for a 1-week period approximately every 10 weeks.  $150 on-call bonus during this period.  Agency provided cell phone and I-pad for on-call. Excellent benefits, staff training, generous paid time off, and a 30-minute paid lunch. Supportive work environment. Make A Difference Helping Others in a Workplace Where You Matter Providing A Culture Residential of Caring Visit our website at www.mohawkopportunities.org.  Visit us on Facebook, Instagram, and LinkedIn! Equal Opportunity Employer All offers for employment will be contingent upon the candidate having successfully completed background checks. Mohawk Opportunities is committed to helping individuals living with mental illness achieve stable community living and independence.  Our goal is to provide services and supports that assist individuals living with mental illness to thrive and achieve their full potential for a happy, independent life in the community of their choice.

Compensation: 10% Commission Only Schedule: Monday–Friday, 9:00 AM – 6:00 PM (Fridays until 4:00 PM) Location: Remote (Phone-Based) Industry: Banking & Financial Services (Retail B2C) About the Role We are seeking an experienced Sales Representative to handle both opening and closing of inbound leads for our retail fixed income products This is a remote position, and all sales are handled by phone and email. You’ll be working with warm, inbound leads who have already expressed interest via our online landing pages — no cold calling. Your role will involve: Handling first contact calls with prospects to confirm their interest and provide promotional fixed income product details. Building trust and positioning fixed income product offerings with professionalism. Guiding qualified prospects through the account opening process, including application submission and funding. Following up with prospects by phone and email to ensure smooth onboarding. What We Offer Remote position — work from home. High-quality inbound leads (10–20 per day). Clear process & marketing support — including brochures, scripts, and CRM system. Uncapped earning potential with 10% commission on each deal. Requirements Proven sales experience (financial services or B2C retail preferred). Ability to handle both opening and closing conversations with confidence. Strong communication and listening skills. Professional phone presence with ability to build rapport quickly. Self-motivated, reliable, and able to manage follow-ups effectively. Prior experience with banking products, CDs, Bonds, or investment offerings a plus.

Under general supervision, the Front Desk and Leasing Specialist staff plays a key role in providing exceptional service and support at Boulder Housing Partners – Golden West Community, located at 1055 Adams Circle. This position is essential to fostering a welcoming, safe, and well-organized environment for residents, visitors, and staff.   The staff member will serve as the first point of contact at the front desk, ensuring a professional and courteous experience for all. Responsibilities include greeting residents and visitors, taking payments, entering work orders, answering phones, managing incoming messages, coordinating appointments, collecting and scanning them to the appropriate staff member. The staff member will also monitor safety and security, and report issues promptly to the appropriate personnel.   HIRING RANGE AND BENEFITS:  Hiring Range: $20 - $24/hour DOQ  Applications will be accepted through October 16, 2025. We know our employees are our most important resource, in addition to rewarding and meaningful work we enjoy:  Medical, dental, vision health plans.  Retirement benefits that include PERA defined benefit plan plus 401k and 457 plans.  Paid life insurance.  Employee wellness program.  Long term disability  13 paid holidays per year plus vacation and sick leave.  Summer Fridays (if applicable)  Excellent work-life programs, such as flexible schedules, training opportunities, and more.  For more info please click here.  ESSENTIAL JOB FUNCTIONS:   Serve as the first point of contact by answering phones, managing daily appointments, and assisting residents with basic needs.   Post tenant notices, respond to inquiries, and direct visitors/applicants to appropriate staff or departments. Help customers navigate available housing options.   Maintain a professional and courteous relationship with residents and visitors, fostering a welcoming environment.   Collaborate with other Boulder Housing Partners (BHP) staff to ensure a safe and supportive environment for all residents.  Consistently enforce BHP policies and procedures, ensuring compliance and fairness.   Complete all required shift tasks and document pertinent information using verbal and written communication.   Enter data into systems such as Yardi, Survey Monkey, Excel, File Vision, Outlook, and Word as needed.   Assist with informing residents about activities as shared by Resident Services (RS).   Perform property management tasks, including collecting renewal paperwork, entering data into Yardi, and supporting leasing efforts as requested.   Take proper safety precautions, anticipate potential hazards, and act proactively to prevent accidents. Ensure the safety of self, others, and equipment.   Work collaboratively with the BHP team to address systemic issues, share feedback, and implement solutions to improve processes.   Maintain a high level of professionalism, integrity, and customer service, addressing questions and concerns with empathy and respect.   Participate in professional development and adhere to workplace policies, including attendance and attire standards.   Actively support and uphold BHP’s mission and values. Optimize resources, comply with all BHP policies, and contribute to creating an inclusive and respectful workplace.  Perform related tasks as assigned by management to meet organizational needs.   REQUIRED QUALIFICATIONS:    One year of exemplary customer service experience in a fast-paced, multi-tasking environment, with strong written and spoken communication skills. Demonstrated ability to work effectively with diverse populations, including seniors, individuals with disabilities, and people from various ethnic backgrounds. Proficiency in time management, organization, and a willingness to learn new software systems are essential. Must be adaptable, maintain a positive attitude while handling various tasks and schedules, and exhibit professionalism, integrity, and the ability to collaborate effectively with others. Boulder Housing Partners values employees who communicate courteously and responsively with the public and colleagues, are sensitive to diversity and inclusivity, provide efficient and effective service, act with integrity, and take accountability for their actions.    COMPETENCIES:   Interpersonal Skills – Commits to finding ways to work with a wide array of people and finds ways to adjust to working in different situations and with people who have different styles.   Peer Relationships – Can quickly find common ground and solve problems for the good of all, can solve problems with peers with a minimum of noise, is seen as a team player and is cooperative, easily gains trust and support of peers, encourages collaboration, can be candid with peers.   Dealing with Ambiguity – Can effectively cope with change, can shift gears comfortably, can decide and act without having the total picture, isn’t upset when things are up in the air, doesn’t have to finish things before moving on, can comfortably handle risk and uncertainty.   Self-Knowledge – Is personally committed to and actively works to continuously improve him/herself, understands that different situations and levels may call for different skills and approaches, works to deploy strengths, works on compensating for weakness and limits.   Drive for Results - Can be counted on to exceed goals successfully, is constantly and consistently one of the top performers, very bottom-line oriented, steadfastly pushes self and others for results.    Organizing – Can marshal resources (people, funding, material, support) to get things done, can orchestrate multiple activities at once to accomplish a goal, uses resources efficiently and effectively, arranges information and files in a useful manner.   Customer Service – Provides exemplary customer service to applicants, residents, community partners, and co-workers.    Communication Skills - Able to convey verbally and in writing complex information in a professional, clear, and concise fashion using correct grammar and punctuation.  Able to navigate conflict and have difficult conversations with staff, peers, and residents.  Understands and practices the principles of active and effective listening.  Strives to constantly improve communication skills. High level of attention to detail and accuracy.   Time Management - Strong organizational and prioritization skills. Practices regular, predictable attendance. High level of attention to detail and accuracy. Self-motivated, proactive, and resourceful.    CHAIN OF SUPERVISION:   TITLE OF IMMEDIATE SUPERVISOR:  Senior Property Manager  TITLE(S) OF POSITIONS OVER WHICH THIS POSITION HAS DIRECT SUPERVISION:  None    MACHINES AND EQUIPMENT USED IN WORK INCLUDE BUT ARE NOT LIMITED TO THE FOLLOWING:   Personal vehicle, personal computer, telephone, photocopy machine, facsimile machine, and calculator.    WORKING CONDITIONS:  Physical Demands:  This position works in an office setting and is primarily sedentary, requiring the individual to sit for 8 or more hours per day. Work involves frequent use of hands and eyes for computer operation, data entry, and office equipment; vision to read, record, and interpret information; and verbal and auditory abilities to communicate with employees, vendors, and residents. The role may occasionally involve lifting and carrying materials up to 30 pounds, walking short distances, or standing for brief periods. Mental and cognitive demands include attention to detail, accuracy, problem-solving, meeting deadlines, and handling multiple priorities.  Work Environment:  Work is performed at a desk in a clean, comfortable, and generally quiet office environment, with frequent computer use and regular interaction with staff and community partners. Occasional interruptions and deadlines are part of the work.  The physical demands and work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.  BHP is an Equal Opportunity Employer. We prohibit unlawful discrimination against applicants or employees on the basis of age 40 and over, race (including traits historically associated with race, such as hair texture and length, protective hairstyles), sex, sexual orientation, gender identity, gender expression, color, religion, creed, national origin, ancestry, disability, military status, genetic information, marital status, or any other status protected by applicable state or local law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.   

  Shop and deliver on a flexible schedule AND earn additional income!Be a household hero with Instacart.   FULL-SERVICE SHOPPER Start earning quickly with a flexible schedule Shopping with Instacart is more than grocery delivery. Shoppers help make our world go round. They make money, make moves, and make shopping lists come true. They make good time, make life easier, and make people’s day.  Shoppers make it all happen—sign up now to help create a world where everyone has access to the food they love.  As a full-service shopper, you’ll receive orders through the Shopper app to shop from stores in your area, and deliver the orders to your customer's door. It’s that simple. What you get as a shopper: Start earning quickly on a flexible schedule* Weekly pay with the option of instant cashout Potential to earn tips Special earnings promotions Basic requirements: 18+ years old (21+ to deliver alcohol) Eligible to work in the United States Consistent access to a vehicle and a recent smartphone  Additional information: Shopping with Instacart is great for anyone looking for flexible, seasonal, home-based, entry-level, weekend, weekday, after-school, or temporary opportunities. As an Instacart Full-Service Shopper, you can have more flexibility than with a part-time job. Instacart is committed to diversity and providing equal opportunities for independent contractors. Instacart considers qualified individuals without regard to gender, sexual orientation, race, veteran, disability status, or other categories protected by applicable law. Instacart also values providing prospective contractors with a fair chance to pursue opportunities. For all individuals seeking to provide services in San Francisco, Los Angeles, and Philadelphia, Instacart considers individuals in a manner consistent with the requirements of applicable Fair Chance ordinances. Review the Independent Contractor Agreement here  *Subject to availability of batches in your area.