Medical Biller - Credentialing Coordinator

About Serenity Healthcare  At Serenity, we help patients find long-term success even when other treatments have failed. Our mission is to help individuals take back their lives, and we do this by creating the finest patient experience and investing in our employees through a people-centric, collaborative, and growth-oriented culture.  Note: This role involves supporting patients who may be experiencing PTSD and suicidal ideation, which could be emotionally triggering for some individuals.    Position Overview  We are seeking a Credentialing Coordinator to join our corporate office team in Las Colinas, TX. This is a key administrative role that ensures all newly hired and current providers are properly credentialed with accuracy and efficiency. You will work closely with physicians, providers, and internal medical office teams.    Key Responsibilities  Process credentialing applications for new and existing healthcare providers  Perform primary source verifications for all submitted documents and credentials  Maintain and update provider enrollment databases  Generate and manage credentialing status reports and timelines  Identify and resolve credentialing discrepancies, time delays, and compliance issues  Prepare and send verification letters to appropriate agencies  Maintain accurate and organized documentation of credentialing processes  Communicate regularly with providers, medical staff, and office administrators  Perform related administrative tasks as assigned  Why Join Serenity?  We invest in our team with mentorship, professional growth opportunities, and a culture built on compassion, collaboration, and purpose.  Requirements Required Qualifications (Hard Skills & Experience)  1+ years of experience in healthcare credentialing or provider enrollment  Familiarity with NCQA, CMS, and Joint Commission credentialing standards  Proficiency in credentialing software (e.g., CAQH, VerityStream, or similar)  Experience with data entry, database management, and document verification  Strong written and verbal communication skills for cross-functional coordination  High level of accuracy, attention to detail, and ability to meet deadlines  Ability to manage multiple credentialing files simultaneously in a fast-paced environment    Preferred Qualifications  Associate or Bachelor’s degree in Healthcare Administration, Business, or a related field  Experience with provider onboarding in a multi-site healthcare organization  Benefits Compensation & Benefits  Competitive pay (Dependent on Experience)  Medical, Dental, and Vision Insurance  Life Insurance  401(k) retirement plan  Paid Time Off (PTO)  10 Paid Holidays