Customer Care Specialist

See here for all details: https://docs.google.com/document/d/1X5cwNcY91faFn9I_xf_QfOo3jwtSJhClji9_d86jiW4/edit?tab=t.0 Studio Availability The studio is open daily from 5:00 AM to midnight, offering 19 available class slots per day (a total of 133 slots weekly). Currently, only 25 of those 133 slots are filled, leaving significant availability. Please see schedule and open slots here. https://docs.google.com/spreadsheets/d/1lvJaOcdA3LXSc61aB7CgGf5rTjtjku3IbIITl5wHKHI/edit?userstoinvite=benjahminaross%40gmail.com&sharingaction=manageaccess&role=writer&gid=0#gid=0 Location Details Address: 12 E 18th St (just one block from Union Square, excellent foot traffic) Condition: Fully renovated in March 2025 ($400,000 gut renovation). Includes new flooring, lighting, furniture, bathroom fixtures, and a professionally designed interior. The space is cleaned twice daily by professional staff. Amenities & Equipment Audio: $60,000 premium sound system with excellent acoustics. Simply connect via iPhone (adapters provided) to play any playlist or track. Lighting: $40,000 customizable lighting system with full color options (natural white, warm yellow, red, green, blue, etc.) via a simple touch control pad. Equipment Provided: 50 Stakt Pro mats, 3 lb & 5 lb weights, sliders, towels, check-in area, 8 showers, bathrooms, and full lockers. Deal Structure Flexibility: Host any type of class (yoga, HIIT, mat workouts, dog yoga, candlelight sessions, etc.). Zero start-up costs. Choose your own class pricing (e.g., $20, $30, $40 per person). Profit split: 50/50. Example: A $40 class filled with 50 participants generates $2,000 in revenue. You receive $1,000. Payment is issued immediately after class. Full freedom: No investors, no long-term contracts, no commitments. Try one class, and if it doesn’t work out, you don’t have to return. Flexibility to cancel: If bookings don’t materialize, you can cancel without penalty.

Director of Partnerships – Geeks On Site Location: U.S.-based (Remote OK) Reports To: President Employment Type: Full-time About Geeks On Site Geeks On Site provides professional, on-demand tech support and installation services to customers across the U.S. Whether it’s setting up smart devices, mounting TVs, or supporting complex tech needs, we bring skilled technicians ("Geeks") directly to homes and businesses. Role Summary We’re looking for a Director of Partnerships to accelerate Geeks On Site’s growth by forming strategic alliances with a diverse range of organizations; including product brands, retailers, ecommerce platforms, smart home providers, homebuilders, service marketplaces, insurance networks, and more. Your mission is to connect Geeks On Site’s national network of technicians to businesses whose customers need setup, installation, or technical support. This role will focus on creating scalable, service-enabled partnerships that unlock new verticals, generate demand, and strengthen our footprint across both consumer and B2B markets. Key Responsibilities Identify, approach, and build partnerships with a broad range of companies, including but not limited to: Consumer electronics brands & smart home device manufacturers Retailers and ecommerce platforms (online and in-store) Service marketplaces (e.g., Angi, Thumbtack, TaskRabbit) Homebuilders and real estate developers Warranty, insurance, and telecom providers  MSPs and service organizations needing national tech dispatch Negotiate and close service integration deals that align with partner and customer needs Collaborate with internal operations, marketing, and technology teams to launch and support partnership programs Create scalable onboarding, tracking, and relationship management systems for partner success Develop co-marketing and go-to-market strategies that promote partner offers and increase Geeks On Site service adoption Track and report on KPIs such as pipeline growth, activation, revenue impact, and partner retention Stay ahead of industry trends and identify new, non-traditional partnership opportunities Some travel to tradeshows and conferences during the year to increase partnership opportunities Requirements 5+ years of experience in strategic partnerships, business development, or channel sales Proven success building partnerships across multiple industries including tech, retail, services, or home products Strong understanding of service-based business models, customer experience integration, and technical ecosystems Proactive, self-starting mindset with a track record of owning complex partnership deals from start to finish Excellent negotiation and relationship-building skills Ability to work cross-functionally with sales, ops, and tech stakeholders Professional presence and communication skills — comfortable on video and in executive meetings U.S.-based and authorized to work in the U.S. Experience within the POS industry is a huge plus. Benefits A high-impact leadership role reporting directly to the President A unique opportunity to shape how Geeks On Site partners with the broader tech, retail, and service economy Access to a seasoned leadership team and a nationwide technician network Competitive salary + performance incentives + Remote flexibility within the U.S.