Customer Experience Coordinator

The Customer Service Representative is responsible for receipt of new cases and ensuring proper system drafting and setup. The CSR also is responsible for taking direction and facilitating the case assignment/scheduling process. MAJOR DUTIES & RESPONSIBILITIES Handling Receipt of New Cases: Intake new cases and review/verify information and requests. Draft cases by entering information into the Dane Street system, AccessDS. Work with the client on any information missing pertinent to processing the claim. Sort, organize and create a medical document listing - if required by the client, and in line with specific special handling. Oversight of Cases: Monitor, process and track cases to ensure we meet deadlines. Assignment of Cases: Assign/schedule new cases to physicians for review with the appropriate physician, based on location, reviewer availability, specific guidelines, jurisdictional requirements and other client requirements. Ensure that the assigned physician has no conflict of interest with the case assignments Client Interaction: Update clients frequently on cases in progress. May communicate when there are questions on referral information to ensure proper documentation and information is provided to the assigned reviewer. Ensure proper documentation for specified cases is provided to the client. Requirements COMMUNICATION: Indicate applicable type of communication ✓ External ✓ Internal EDUCATION/CREDENTIALS: An Associate’s Degree preferred. JOB RELEVANT EXPERIENCE: Business experience in a healthcare and/or insurance setting is preferred. JOB RELATED SKILLS/COMPETENCIES: Good communication skills with a clear understanding of company business lines. The ability to apply critical thinking, manage time efficiently and meet specific deadlines. Computer literacy and typing skills are essential. WORKING CONDITIONS/PHYSICAL DEMANDS: Any lifting, bending, traveling, etc. required to do the job duties listed above. Long periods of sitting and computer work. Beginning compensation will depend on several factors including the candidate's experience, education, and specific skills. In addition to the base salary, we offer a comprehensive benefits package including health insurance, retirement plans, and performance bonuses. Our Commitment: We are committed to providing fair and competitive compensation that reflects each employee's contributions and performance. We value diversity and strive to create an inclusive environment for all employees. Compensation Range: $15.00 - $21.00/hr USD Benefits Join our team at Dane Street and enjoy a comprehensive benefits package designed to support your well-being and peace of mind. We offer a range of benefits including medical, dental, and vision coverage for you and your family. Additionally, we offer voluntary life insurance options for you, your spouse, and your children. We also offer other voluntary benefits which include hospital indemnity, critical illness, accident indemnity, and pet insurance plans. Employees receive basic life insurance, short-term disability, and long-term disability coverage at no cost. Our generous paid time off policy ensures you have time to relax and recharge, while our 401k plan with a company match helps you plan for your future. Apple equipment and a media stipend are provided for remote workspace.  ABOUT DANE STREET: A fast-paced, Inc. 500 Company with a high-performance culture, is seeking insightful forward-thinking professionals. We process over 200,000 insurance claims annually for leading national and regional Workers’ Compensation, Disability, Auto, and Group Health Carriers, Third-Party Administrators, Managed Care Organizations, Employers, and Pharmacy Benefit Managers. We provide customized Independent Medical Exams and Peer Review programs that assist our clients in reaching the appropriate medical determination as part of the claims management process.

Essential duties of a telecommunicator include receiving calls, monitoring radio frequencies, and monitoring intrusion and fire alarms in a fast, courteous, accurate, and efficient manner; ascertaining nature and location of service required; taking action(s) needed to ensure service is provided; documenting response activities; operating console equipped with multiple computer terminals, mapping and camera systems, radio channels, telephone lines, and keyboard, etc.; providing callers with medical and/or other emergency instructions prior to arrival of emergency units; calming callers as needed to extract pertinent information; remaining alert during up to 12-hour shift with consistent steadiness, courtesy, or patience and regardless of workload; completing training as directed; staffing and operating field equipment; maintaining confidentiality; and performing other duties as required. Requirements Qualifications required of trainees are a high school diploma or GED; fluency in English; data entry skills that allow for accurate, efficient recording of communications recorded in real-time or later; demonstrated abilities to work, organize, and operate with a high level of productivity when under pressure; demonstrated abilities to effectively handle multiple differing tasks simultaneously; superior accuracy in all duties; learns ad demonstrates capacity for work and essential duties of job via successful completion of 12-week training program provided through the employer that consists of: * Three months of full-time classroom training (Monday through Friday, 8:00 a.m. to 4:00 p.m.) * Three months maximum of hands-on training across multiple shifts in a 24-hour operation * Forty hours of accredited training in telecommunications, APCO Institute or equivalent, and accompanying certification * Training in emergency medical dispatching or emergency police dispatch with accompanying certification * Working knowledge of or ability to learn policies and procedures of an emergency communications center * Knowledge of or ability to learn geography, topography, and environmental characteristics of Blair County * Knowledge of or ability to learn use of municipal/county/state road maps Hires must pass post-offer, pre-employment drug screen and criminal background checks. Incumbents cannot use medical marijuana because of federal funding provided to the role. Physical requirements of work environment include stamina to work 12-hour shifts, including evenings, nights, holidays, and weekends; frequent periods of sitting; and movement that can include bending, reaching, twisting, turning, kneeling, grabbing, and typing; vision requires varying focus, distinguishing colors, and long periods of reading computer monitors; hearing and speaking; manual dexterity; and reliable transportation for reliable attendance. Benefits Trainees are enrolled in the pension plan upon hire, which includes a required 5% pre-tax withholding; the remaining provisions of the benefits package begin the first of the month following classroom and hands-on training completion upon successful training graduation. Benefits after graduation and assignment to a shift include 90% employer-paid PPO healthcare with vision and three-tier prescription components, public employer's equivalent of 401(k), short-term disability, term life insurance, a menu of voluntary benefits that includes dental and Aflac, 14 annual paid holidays, and other time-off provisions. Trainees start at $17.55/hour. If trainee graduates and is placed onto the work schedule, pay increases to $19.35/hour. EQUAL OPPORTUNITY EMPLOYER

Empowerment Academy has three campuses, an Elementary School, Middle School, and High School. We are hiring a School Nurse to serve all of our students. You will be working on a team of 4 nurses and you will primarily be based out of the Middle School.    Salary: $72,000-$87,000 Hours: 7:15am-3:45pm (may vary by campus) Why Our School is Special Empowerment Academy is a highly successful charter school that truly supports its teachers and staff. We serve a student mix that is among the most diverse in America while enjoying the cultural vibrance of Jersey City, Hoboken and New York City. If this appeals to you, then apply today! We have achieved academic success without burning out our staff by meshing an effective education program with effective staff supports and professional development.  We truly value our faculty and work hard to control other costs so we can focus our resources on supporting them. In fact, throughout our history, we have annually increased faculty salaries by more than at other public schools and now, among those with similar experience, OUR FACULTY MEMBERS ARE AMONG THE HIGHEST PAID IN NEW JERSEY.  New Jersey charter schools ARE public schools. Our staff is part of the Pension in New Jersey.  Nurse Responsibilities Carrying out written orders of the medical home and standing orders of the school physician; Conducting health screenings which include height, weight, blood pressure, hearing, vision and scoliosis; Monitoring vital signs and general health status for emergent issues for students suspected of being under the influence of alcohol and controlled dangerous substances; Maintaining student health records; Recommending to the school principal those students who shall not be admitted to or retained in the school building based on a parent‘s failure to provide evidence of the child‘s immunization according to specified schedules; Annually reviewing student immunization records to confirm with the medical home that the medical condition for the exemption from immunization continues to be applicable; Recommending to the school principal exclusion of students who show evidence of communicable disease; Directing and supervising the emergency administration of epinephrine and training school staff designated to serve as delegates; Administering asthma medication through use of a nebulizer; Directing and supervising the health services activities of any school staff to whom the certified School Nurse has delegated a nursing task; When appropriate, transmitting a summary of relevant health and medical information to a Child Study Team; Writing and updating, at least annually, the individualized health care plan and the individualized emergency healthcare plan for students’ medical needs and instructing staff as appropriate; Implementing and assisting in the development of healthcare procedures for students in the event of an emergency; Instructing teachers on communicable disease and other health concerns; Providing other nursing services consistent with the School Nurse‘s certification; Collaborating with staff in grade-level and department planning meetings, and in professional development activities; Helping with school-wide activities and providing supervision of students during class, breaks, and meals when needed; Any other tasks dictated by the School Principal related to student health and wellness; Assisting with tasks necessary for the successful and orderly functioning of the school (such as hallway supervision, arrival/departure transitions, field trips, and other such duties as the school leadership may request from staff); and Participating in events outside of normal school hours such as family nights, student performances, field trips, and teacher–parent conferences. Requirements The Candidate needs to possess School Nurse certification in New Jersey. (We would consider someone with an RN/BSN who is looking to enroll in a School Nurse Certification program immediately upon being hired.) School Nurse experience preferred. Excellence in communication and organization skills. Demonstrated ability to work effectively with students, families, staff and community with diverse backgrounds. Demonstrated aptitude or competence for assigned responsibilities. Self-Starter and someone who takes initiative. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Short Term & Long Term Disability Training & Development As an equal opportunity employer, Empowerment Academy hires without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, or disability. INDSUPPORT

We are Rokt, a hyper-growth ecommerce leader. Rokt is the global leader in ecommerce, unlocking real-time relevance in the moment that matters most. Rokt’s AI Brain and ecommerce Network powers billions of transactions connecting hundreds of millions of customers, and is trusted to do this by the world’s leading companies. We are a team of builders helping smart businesses find innovative ways to meet customer needs and generate incremental revenue. Leading companies drive 10-50% of additional revenue—and often all their profits—from the extra products or services they sell. This economic edge unleashes a world of possibilities for growth and innovation. At Rokt, we practice transparency in career paths and compensation. At Rokt, we believe in transparency, which is why we have a well-defined career ladder with transparent compensation and clear career paths based on competency and ability. Rokt’stars constantly strive to raise the bar, pushing the envelope of what is possible. We are looking for a Recruiting Coordinator (Contractor) Target compensation from $25/hr to $35/hr.  As a Recruiting Coordinator, you will play a key role in supporting our high-performance Talent Acquisition team by ensuring a seamless and efficient interview scheduling process. You will be responsible for managing interviews across multiple departments, time zones, and calendars, while delivering an exceptional candidate and hiring manager experience. What you’ll do: Coordinate and schedule interviews for a wide range of roles across teams and time zones. Manage calendar logistics between candidates, hiring managers, and interviewers. Support and coordinate onsite interviews, ensuring smooth day-of execution. Handle high-volume scheduling with attention to detail and timeliness. Serve as a primary point of contact for candidates, providing clear communication and a positive experience. Communicate promptly and professionally with both internal and external stakeholders. Partner with recruiters and the People team to refine scheduling processes, tools, and best practices. Maintain accurate data and documentation in the ATS (Workable) and other relevant tools. Requirements About you: 1–2 years of experience in a recruiting coordinator or administrative support role. Strong organizational and communication skills with extreme attention to detail. Proficiency with calendar tools (e.g., Google Calendar) and applicant tracking systems (e.g., Workable, Greenhouse). Demonstrated ability to multitask and manage competing priorities in a fast-paced environment. Proactive and accountable—takes ownership and follows through. Comfortable working independently and communicating across distributed teams. Benefits About Rokt’stars: As a mission-driven, hyper-growth community of curious explorers, our ambition is to unlock real-time relevancy in ecommerce and beyond. Our bias for action means we are not afraid to quickly venture into uncharted territories, take risks, or challenge the status quo; in doing so we either win or learn. We work together as one aligned team, never letting egos get in the way of brilliant ideas. We value diversity, transparency, and smart humble people who enjoy building a disruptive business together. We pride ourselves on being a force for good as we make the world better.  We at Rokt choose to create a company that is as diverse and inclusive as the world we live in by attracting, growing & keeping the best talent. Equal employment opportunities are available to all applicants without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If this sounds like a role you’d enjoy, apply here, and you’ll hear from our recruiting team.

Empowerment Academy Charter School is hiring a Spanish teacher for our Middle School for the 2025/2026 School Year and beyond!  Base Salary SY25/26: $67,000-87,000 Hours: 7:15-3:45 Competitive Raises year to year, many BONUS and Stipend opportunities, no Master's needed. OUR SCHOOL Empowerment Academy is a dynamic and successful charter school that truly supports its teachers and staff. Empowerment has three of its own campuses, and BelovED is our “sister school.” We serve a mix of students that are among the most diverse in America while enjoying the cultural vibrance of Jersey City, Hoboken and New York City. Our staff is a dedicated group of individuals passionate about closing the achievement gap and providing a quality educational program.  WE VALUE OUR FACULTY At Empowerment Academy, we emphasize teamwork and community and truly value our faculty: Evidencing this, compared to those with similar experience, OUR FACULTY MEMBERS ARE AMONG THE HIGHEST PAID IN NEW JERSEY; Moreover, we seek to achieve academic success without burning out teachers by meshing an effective education program with effective teacher supports and professional development. TEACHER SUPPORTS Teachers at Empowerment Academy are part of a school-wide team.  They receive career-long coaching and professional development support from school leaders; work with their peers in professional learning communities (PLCs) to plan lessons and solve problems; and partner with an array of specialists to meet scholars’ diverse needs. Examples of such teacher supports include: Abundant planning periods during the school day; A research-based curriculum and supporting curricular materials;  High-quality formative assessments, aligned with the curriculum, that help identify when students have not achieved mastery of a skill, concept, or knowledge item; and Full-time reading and math specialists who tutor students struggling to master an essential skill, and counselors and social workers who help students struggling with non-academic problems. Requirements Teacher certification is required for this role. Candidate must hold a CE, CEAS, Limited CE, or Standard Certificate as a  “Spanish Teacher.” Please only apply if certified.  Benefits Charter schools ARE public schools.  Our teachers are part of the New Jersey Teachers’ Pension and Annuity Fund (TPAF), same as teachers at traditional public schools, and can transfer their pension credits from a traditional public school to our school and vice versa.  Additional benefits include: Health Care Plan (Medical, Dental & Vision) Retirement Plan  Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Short Term & Long Term Disability Training & Development As an equal opportunity employer, Empowerment Academy hires without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, or disability. INDINSTRUCTION

H2 Health Prime Living - 1:1 Patient Care! Part-Time (15+ visit/week) $35.00-$40.00 | Flexible Schedule! Thrive with H2 Health – Your Career, Your Way! Are you looking to provide 1:1 care? H2 Health Prime Living has the pleasure to provide care to residents in residential communities! At H2 Health, we believe your career should fit your lifestyle—whether you’re excited to explore new places with our travel positions or prefer to make a lasting impact locally. The choice is yours! Join Our Team as a Physical Therapist Assistant! At H2 Health, we’re committed to your growth and success. With over 200 locations across 11 states, you have the flexibility to build your career in your community or take it on the road. Wherever you decide to plant your roots or spread your wings, we’re here to support you! Why Choose H2 Health? Clinicians leading clinicians: Our team is driven by clinicians who empower one another to grow, innovate, and deliver exceptional patient care. Community-focused: Make a meaningful impact in the lives of those you serve, whether you’re in your hometown or exploring a new city. Commitment to Quality Care: Join a team dedicated to delivering top-notch care and achieving the best patient outcomes. Inclusive and Supportive Workplace: Be part of a compassionate, diverse environment where everyone is valued and respected. Endless opportunity to grow your business: Patient advocacy made easy! As part of our team, you will be not only the provider but an extension of the communities that we serve. Interdisciplinary Team Approach: Work with a dynamic team that collaborates to provide the best therapy opportunities for our patients. Requirements Education: A graduate of an accredited Physical Therapist Assistant program. Experience: Prior experience is preferred, but new graduates are welcome! Qualifications: An active or eligible state license to practice. Benefits Compensation & Benefits:  Competitive salary with performance-based investment opportunities  Nation-wide opportunities for clinical mentorship and leadership development  Access to H2 University for in-house continuing education – paid for by H2  Strong work-life balance – flexible schedule, no weekends or holidays  Full benefits package: medical, dental, vision, 401(k), paid time off, and more    About H2 Health:  H2 Health is a clinician-led organization committed to delivering exceptional care in outpatient rehab settings.   If you’re searching for a career that offers flexibility, professional growth, and a people-centric culture — apply today and join the H2 Health team.  Click here to check out more about H2 and our Core Values: H2 Health - Who We Are  Equal Opportunity Employer:  H2 Health is proud to be an equal-opportunity and affirmative-action employer. Employment decisions are based on qualifications, merit, and business needs. Background checks and references are required for employment.