AHR 1 - Residential Coordinator (On-Call)

Title: Residential Coordinator PT (Sat-Sun, 8am-4pm) (shift times cannot be changed) Level: Coordinator Department: Artemis House Region 1 Reports to: Assistant Director of Operations FLSA Status: Non- Exempt Pay Rate: $20.00 Per Hour Location: Northern, VA About Us Shelter House was established in 1981 as a grassroots responder to the homelessness crisis in Fairfax County.  Since the organization’s inception, we have adapted and grown to meet community needs, all while working in partnership with government and private partners and community members. Today, Shelter House is a successful and reputable organization of over 100 employees committed to preventing and ending homelessness and domestic violence.  In the last year, our compassionate team of individuals changed the lives of nearly 2,000 individuals, half of which were children. Our Culture is built from our Core Values of Inclusivity, Collaboration, Accountability, Respect, and Empowerment (iC.A.R.E.)  About the Role: The Residential Coordinator provides essential 24-hour awake coverage and supervision of the domestic violence shelter. The Residential Coordinator is the lead person on shift acting as the first point of contact for client needs and support. This position is responsible for crisis intervention, facilities management, ensuring the safe and efficient operation of the front desk and maintaining a positive living environment within the shelter. The residential coordinator will ensure the safety of shelter residents and the property of Shelter House. Requirements How you will contribute: Ensure the safe functioning of the shelter and maintain a safe environment for clients. Monitor all calls and inquiries while maintaining confidentiality at all times. Answer crisis calls from the Fairfax County Domestic Violence Hotline and complete safety plans and needs assessments Update the daily log by documenting all interactions with clients and any other significant events in the shelter Work closely with case managers to support and reinforce the client’s service plan and maintain ongoing communication regarding client progress Accompany clients to court and various other appointments to support client goals Complete efficient shift exchange with incoming/ outgoing staff and report on the day’s activities in order to maintain consistency throughout the day Ensure all documentation pertaining to the Shelter House log is completed and in compliance with agency best practice Evaluate and provide for basic needs of shelter clients while on shift. Distribute household items, toiletries and other items to clients as needed. Maintain the dignity and confidentiality of all clients during service delivery Maintain current knowledge and ability to administer emergency procedures to include building evacuation, health emergencies and safety management Conduct assessments and intakes for clients in imminent danger seeking a safe haven. Assist with administration of medication delivery and security Participate in staff meetings and staff trainings as directed by supervisor Ensure compliance with all agency policies and best practices Serve as emergency personnel and must report to work as scheduled regardless of circumstances (inclement weather, highway congestion, Etc.) Exemplify the Shelter House core values of (iCARE); Inclusivity, Collaboration, Accountability, Respect and Empowerment Other Duties as assigned Required: A high school diploma or GED 2+ years of experience in human services Ability to build strong working relationships with clients and team members Strong verbal and written communication skills Willingness to work evenings and weekends when needed Preferred: A bachelor’s in human services/ related field Experience working in programs serving victims of domestic violence Experience working in a residential environment Current CPR/ First aid certification Physical Requirements: Annual TB Test is required Ability to sit or stand for long periods Ability to lift items weighing 10-20 pounds Equal Employment Opportunity: Equal Employment Opportunity Policy: Shelter House is committed to providing equal employment opportunity to all employees and applicants. All employment-related decisions will be made and carried out without regard to race, color, religion, national origin, ancestry, citizenship, age (over 40), sex, marital status, pregnancy, sexual orientation, gender identity, veteran status, disability unrelated to the individual's ability to perform his or her job or any other legally protected status. Shelter House will also provide reasonable accommodations to pregnant and qualified employees with disabilities to enable them to perform the essential functions of their job, and to employees with respect to their observance of their religious beliefs, in accordance with applicable law. Any job applicant or employee who would like or needs an accommodation may request an accommodation by contacting the Human Resources department. Drug and Alcohol-Free Workplace Policy: Drug-Free Workplace: Shelter House is committed to maintaining a drug-free workplace. Employment is contingent upon compliance with our Drug-Free Workplace Policy, which prohibits the unlawful manufacture, sale, distribution, dispensation, possession, or use of controlled substances or marijuana in the workplace. Additionally, all subcontracts and purchase orders over $10,000 must include provisions ensuring a drug-free workplace.

Property Management Administrator - We offer a competitive salary, great benefits, and work that matters to our community. The Position: Seattle Housing Authority (SHA) is looking for an exceptional leader to serve as Property Management Administrator and spearhead the management of our extensive housing portfolio. This role involves overseeing 2500+ units across our four mixed income communities: Yesler Terrace, Rainier Vista, NewHolly, and High Point, making a tangible impact on communities throughout the city. This is a senior leadership role within SHA’s largest department, Housing Operations. As the Property Management Administrator, you'll also be responsible for leading a dedicated team of over 45 full-time staff, guiding them towards excellence. The Organization: Are you passionate about contributing to housing equity and fostering inclusive communities? SHA is not just an organization; we're a dynamic force committed to expanding housing opportunities, building strong communities, and promoting inclusion, respect, and a welcoming environment in all our services. Join our talented workforce of over 800 employees and be part of a nationally recognized leader in affordable housing and development. At SHA, we value your unique perspective and background. We encourage you to apply, even if you do not meet every qualification. We are an equal opportunity employer and are proud that our diverse workforce reflects the diverse communities we serve at all levels of employment. What we will offer: • Competitive Salary: Your dedication deserves recognition! • Great benefits: Enjoy medical, dental, vision insurance, Public Employees’ Retirement (PERS), generous paid leave, and holidays • Reasonable hours: We value work-life balance and offer opportunities for part-time remote work, depending on position • On-the-job training – grow your skills and expertise with continuous learning opportunities What you will offer: • Bachelor’s degree in a relevant field of study (or equivalent work experience) • Seven years of relevant work experience in residential property management, affordable housing, commercial, construction, or facilities maintenance, including at least five years of supervision. • Strong knowledge of affordable housing programs and regulations preferred What will you do? • Manage an extensive portfolio of over 2,500 units across four mixed income communities in Seattle • Lead a team of over 45 full-time staff to ensure operational excellence • Administer integrated program operations to provide housing, management, resident services, and maintenance services to residents • Establish and maintain effective working relationships with staff, residents, and the wider community, including private homeowners and renters • Hire, train, supervise, and evaluate the performance of assigned staff • Review, approve, and oversee operating budgets and collaborate on the development and implementation of capital and asset management plans • Recommend new policies and develop procedures and strategies for implementation • Authorize resident transfers and accommodations • Oversee operations programs • Review and approve the requisitioning of equipment and contractor services • Serve as an advocate for maintaining public housing as a community resource How to Apply: 1. Complete the online NeoGov application at https://www.governmentjobs.com/careers/seattlehousing/jobs/5088432/property-management-administrator a. The work experience and education sections should be updated with your latest information. SHA does not accept external attachments for resumes and cover letters. b. Answer the Agency-Wide questions. Please note that if this is not your first SHA application, you should still review and update the agency-wide questions. c. Answer the supplemental questions, if applicable. Location: Central Office, 101 Elliot Ave W, Seattle ,WA 98119 Why SHA? Join SHA for a fulfilling career with competitive compensation, excellent benefits, and opportunities for growth. Be a part of our mission and make Seattle a better place to live!

Title: Residential Coordinator (Sat-Sun, 8am-4pm) (shift cannot be changed) Level: Coordinator Department: Fair Ridge Family Shelter  Reports to: Assistant Director of Operations  Pay Rate: $20/hr  Location: Fairfax, VA   FLSA Status: Non-Exempt  About Us:  Shelter House was established in 1981 as a grassroots responder to the homelessness crisis in Fairfax County.  Since the organization’s inception, we have adapted and grown to meet community needs, all while working in partnership with government and private partners and community members. Today, Shelter House is a successful and reputable organization of over 100 employees committed to preventing and ending homelessness and domestic violence.  In the last year, our compassionate team of individuals changed the lives of nearly 2,000 individuals, half of which were children. Our Culture is built from our Core Values of Inclusivity, Collaboration, Accountability, Respect, and Empowerment (iC.A.R.E.)      About the Role:   The Residential Coordinator provides essential 24-hour awake coverage and supervision of a large Fairfax County emergency shelter for households with minor children. This facility is a 85-unit hotel and provides a total of 344 beds.   The Residential Coordinator acts as the first point of contact for client needs and support.  This position is responsible for crisis intervention, facilities management, ensuring the safe and efficient operation of the front desk and maintaining a positive living environment within the shelter.  The residential coordinator will ensure the safety of shelter residents and the property of Shelter House.     How you will contribute:    Ensure the safe functioning of the shelter and maintain a safe environment for clients.  Monitor visitor check-in and front desk calls and inquiries  Perform rounds and monitor the outside and inside of the building grounds   Update the daily log by documenting all interactions with clients and any other significant events in the shelter  Work closely with case managers to support and reinforce the client’s service plan and maintain ongoing communication regarding client progress  Complete efficient shift exchange with incoming/ outgoing staff and report on the day’s activities in order to maintain consistency throughout the day  Ensure all documentation pertaining to the Shelter House log is completed and in compliance with agency best practice  Evaluate and provide for basic needs of shelter clients while on shift.  Distribute household items, toiletries and other items to clients as needed.   Perform residential cleaning, including light touch-ups and washing shelter linens  Organize and restock household supplies, toiletries, linens, towels, and donations  Perform weekly unit inspections (Was this an expectation with the need to conduct them twice a week?)  Maintain the dignity and confidentiality of all clients during service delivery  Maintain current knowledge and ability to administer emergency procedures to include building evacuation, health emergencies, and safety management  Conduct assessments and intakes for One-Night- Only families seeking shelter after hours.   Accept donations and support volunteer programs and events in the shelter  Participate in staff meetings and staff training as directed   Ensure compliance with all agency policies and best practices   Proficiently utilize Google Suites applications (email, calendar, drive, docs, etc) as a part of day-to-day work requirements  Serve as emergency personnel and must report to work as scheduled regardless of circumstances (inclement weather, highway congestion, etc)  Proficiently utilize Microsoft products as a part of day-to-day work requirements.  Exemplify the Shelter House core values of (iCARE); Inclusivity, Collaboration, Accountability, Respect and Empowerment  Perform other duties deemed necessary to support the program and agency  Requirements Required:   A high school diploma or GED  2+ years of experience in human services field i.e., mental health, substance abuse, homeless and domestic violence  Ability to build strong working relationships with clients and team members  Strong verbal and written communication skills  Willingness to work evenings and weekends when needed    Preferred:   A bachelor’s in human services/ related field  1 year of experience in customer service  Experience working in programs serving homeless families  Experience working in a residential environment   Current CPR/ First aid certification     Physical Requirements:   Annual TB Test is required   Ability to sit or stand for long periods  Ability to lift items weighing 10-20 pounds  Benefits Equal Employment Opportunity: Equal Employment Opportunity Policy: Shelter House is committed to providing equal employment opportunity to all employees and applicants. All employment-related decisions will be made and carried out without regard to race, color, religion, national origin, ancestry, citizenship, age (over 40), sex, marital status, pregnancy, sexual orientation, gender identity, veteran status, disability unrelated to the individual's ability to perform his or her job or any other legally protected status. Shelter House will also provide reasonable accommodations to pregnant and qualified employees with disabilities to enable them to perform the essential functions of their job, and to employees with respect to their observance of their religious beliefs, in accordance with applicable law. Any job applicant or employee who would like or needs an accommodation may request an accommodation by contacting the Human Resources department. Drug and Alcohol-Free Workplace Policy: Drug-Free Workplace: Shelter House is committed to maintaining a drug-free workplace. Employment is contingent upon compliance with our Drug-Free Workplace Policy, which prohibits the unlawful manufacture, sale, distribution, dispensation, possession, or use of controlled substances or marijuana in the workplace. Additionally, all subcontracts and purchase orders over $10,000 must include provisions ensuring a drug-free workplace.

EMPLOYMENT OPPORTUNITY The Resource Specialist greet, welcome, and screen visitors in person and over the phone for all relevant/eligible services and programs internally and throughout the county. They act as a liaison between all visitors and agency staff. The specialists are trained and expected to be experts in resources and referrals. They are expected to greet, listen, build trust, and understand the needs of visitors in order to assess, navigate, and connect them to services appropriately. We are looking for two dynamic people to join our Resource Center team! The position will be full time at 37.5 hours per week. Bilingual in Spanish/English is highly preferred, but not required. All training provided on the job for those that have a passion for serving and helping our community. JOB DUTIES AND RESPONSIBILITES INCLUDE: 1. Answer assigned phone lines, screen, and direct calls to appropriate staff or department. 2. Greet, welcome, screen and direct all clients, donors, community members, and visitors walking into the agency. 3. Maintain a positive, service-oriented attitude at all times. Interact with participants in a respectful manner that fosters self-esteem and empowerment. 4. Screen clients/potential clients, administer intake forms, review intakes for referrals and services, enter data, schedule appointments, provide resources, and warm handoffs as applicable. 5. Determine eligibility for CA services and coordinate referrals with appropriate program staff, ensuring that clients are connected to services with appropriate follow through. 6. Assist clients online and in-person in completing program applications, paperwork, and scheduling of appointments. 7. Issue or provide vouchers, critical needs, and outreach essentials, as applicable. Verify and track data accordingly. 8. Perform appointment confirmation calls, as assigned. 9. Assist with PSE file, as assigned. 10. Track calls and types of requests that come in over the phone, in person, and by email. 11. Keep reception area and waiting room clean and tidy. 12. Ensure clean and accurate data entry. Assist others with data entry as assigned. 13. Provide general clerical support functions as assigned. 14. Provide coverage for breaks and lunches for other service screeners. 15. May be asked to provide Service Screening coverage at other agency locations. 16. Participate in agency and team meetings and trainings as required. 17. Other duties assigned by management. QUALIFICATIONS INCLUDE: Education & Experience: -High School Diploma or GED/HSE minimum required. AA Degree in Social Services or related field preferred. -Social service experience or a desire to work in social services preferred. -Previous customer service experience required. Or a combination of education/experience meeting required job qualifications. License(s) & Certification(s): -Valid driver’s license and auto liability insurance required for work related travel. -Training necessary (within 6 months of hire): Blood borne Pathogens, First Aid/CPR, Safety, HIPAA, de-escalation and Narcan administration. Skills & Abilities: -Spanish/English bilingual preferred, additional languages helpful. -Basic clerical skills (filing, math, calculator, data entry, legible writing) required. -Excellent customer service skills. -Ability to set boundaries, resolve conflict, problem solve, and de-escalate issues. -Must be reliable, dependable, and demonstrate regular physical attendance. -Must be able to defuse difficult situation. -Active listening, open-mindedness, and empathetic skills. -Self-motivated, flexible, adaptive, and resourceful critical thinking skills. -Strong organization and time management required, with ability to multi-task. -Must have strong and effective communication skills (oral and written). -Ability to be an effective and positive ambassador for the agency. -Competency of standard office procedures and equipment. -Ability to navigate Microsoft Office applications, including Microsoft 365, Excel, Word, Teams and Outlook. -Demonstrated ability to work harmoniously with people from varied cultural, socioeconomic, educational and experiential backgrounds. COMPENSATION AND BENEFITS Starting Pay range between $19.45 - $21.46 per hour (DOE) Benefits include: Medical & Dental Insurance including Rx and Vision Life Insurance and AD&D coverage SIMPLE IRA Retirement Plan (3% Employer Match) Employee Assistance Program Paid Sick and Vacation Leave 12 Holidays per year Health club discount (Community Action reserves right to modify, amend, or terminate any benefit at any time for any reason.) TO APPLY: Qualified candidates are encouraged to apply by providing ALL items requested. Please submit the following: (1) Community Action Application (2) Resume (3) Letter of Interest. You can find all job announcements and apply online on our website at www.communityactionskagit.org Community Action of Skagit County reserves the right to extend application deadlines and to modify the selection schedule without notice, to form eligibility lists for, or make appointments to, other positions with similar employment requirements. Community Action of Skagit County is an Equal Opportunity Employer. Should you require accommodation in the application process, please contact our HR Department.

Title: Residential Coordinator (Sat-Sun, 4pm-12am) (shift cannot be changed) Level: Coordinator Department: Fair Ridge Family Shelter Reports to: Assistant Director of Operations  Pay Rate: $20/hr  Location: Fairfax, VA   FLSA Status: Non-Exempt  About Us:  Shelter House was established in 1981 as a grassroots responder to the homelessness crisis in Fairfax County.  Since the organization’s inception, we have adapted and grown to meet community needs, all while working in partnership with government and private partners and community members. Today, Shelter House is a successful and reputable organization of over 100 employees committed to preventing and ending homelessness and domestic violence.  In the last year, our compassionate team of individuals changed the lives of nearly 2,000 individuals, half of which were children. Our Culture is built from our Core Values of Inclusivity, Collaboration, Accountability, Respect, and Empowerment (iC.A.R.E.)      About the Role:   The Residential Coordinator provides essential 24-hour awake coverage and supervision of a large Fairfax County emergency shelter for households with minor children. This facility is a 85-unit hotel and provides a total of 344 beds.   The Residential Coordinator acts as the first point of contact for client needs and support.  This position is responsible for crisis intervention, facilities management, ensuring the safe and efficient operation of the front desk and maintaining a positive living environment within the shelter.  The residential coordinator will ensure the safety of shelter residents and the property of Shelter House.     How you will contribute:    Ensure the safe functioning of the shelter and maintain a safe environment for clients.  Monitor visitor check-in and front desk calls and inquiries  Perform rounds and monitor the outside and inside of the building grounds   Update the daily log by documenting all interactions with clients and any other significant events in the shelter  Work closely with case managers to support and reinforce the client’s service plan and maintain ongoing communication regarding client progress  Complete efficient shift exchange with incoming/ outgoing staff and report on the day’s activities in order to maintain consistency throughout the day  Ensure all documentation pertaining to the Shelter House log is completed and in compliance with agency best practice  Evaluate and provide for basic needs of shelter clients while on shift.  Distribute household items, toiletries and other items to clients as needed.   Perform residential cleaning, including light touch-ups and washing shelter linens  Organize and restock household supplies, toiletries, linens, towels, and donations  Perform weekly unit inspections (Was this an expectation with the need to conduct them twice a week?)  Maintain the dignity and confidentiality of all clients during service delivery  Maintain current knowledge and ability to administer emergency procedures to include building evacuation, health emergencies, and safety management  Conduct assessments and intakes for One-Night- Only families seeking shelter after hours.   Accept donations and support volunteer programs and events in the shelter  Participate in staff meetings and staff training as directed   Ensure compliance with all agency policies and best practices   Proficiently utilize Google Suites applications (email, calendar, drive, docs, etc) as a part of day-to-day work requirements  Serve as emergency personnel and must report to work as scheduled regardless of circumstances (inclement weather, highway congestion, etc)  Proficiently utilize Microsoft products as a part of day-to-day work requirements.  Exemplify the Shelter House core values of (iCARE); Inclusivity, Collaboration, Accountability, Respect and Empowerment  Perform other duties deemed necessary to support the program and agency  Requirements Required:   A high school diploma or GED  2+ years of experience in human services field i.e., mental health, substance abuse, homeless and domestic violence  Ability to build strong working relationships with clients and team members  Strong verbal and written communication skills  Willingness to work evenings and weekends when needed    Preferred:   A bachelor’s in human services/ related field  1 year of experience in customer service  Experience working in programs serving homeless families  Experience working in a residential environment   Current CPR/ First aid certification     Physical Requirements:   Annual TB Test is required   Ability to sit or stand for long periods  Ability to lift items weighing 10-20 pounds  Benefits Equal Employment Opportunity: Equal Employment Opportunity Policy: Shelter House is committed to providing equal employment opportunity to all employees and applicants. All employment-related decisions will be made and carried out without regard to race, color, religion, national origin, ancestry, citizenship, age (over 40), sex, marital status, pregnancy, sexual orientation, gender identity, veteran status, disability unrelated to the individual's ability to perform his or her job or any other legally protected status. Shelter House will also provide reasonable accommodations to pregnant and qualified employees with disabilities to enable them to perform the essential functions of their job, and to employees with respect to their observance of their religious beliefs, in accordance with applicable law. Any job applicant or employee who would like or needs an accommodation may request an accommodation by contacting the Human Resources department. Drug and Alcohol-Free Workplace Policy: Drug-Free Workplace: Shelter House is committed to maintaining a drug-free workplace. Employment is contingent upon compliance with our Drug-Free Workplace Policy, which prohibits the unlawful manufacture, sale, distribution, dispensation, possession, or use of controlled substances or marijuana in the workplace. Additionally, all subcontracts and purchase orders over $10,000 must include provisions ensuring a drug-free workplace.

Job Title: Fundraising Representative (Commission-Based) Employment Type: Full-Time Compensation: 50% of daily donations (paid daily) We are seeking experienced, energetic fundraising representatives to join our team. This role is commission-only, with daily pay. You will be on the front lines engaging with the public, raising donations to support holiday dinners for homeless children during Thanksgiving and Christmas. Key Responsibilities: • Engage with 500–900 people daily in high-traffic shopping centers (e.g., Walmart, Vons, Albertsons). • Solicit and collect donations through face-to-face outreach. • Represent the foundation with professionalism, enthusiasm, and persistence. • Maintain high energy and positivity throughout the day. Requirements: • Proven experience in door-to-door sales, fundraising, or high-volume customer engagement. • Comfortable handling rejection while maintaining a positive attitude. • Ability to stand and walk for 6+ hours daily. • Reliable transportation and a smartphone with internet access. Compensation & Incentives: • Commission Only – Paid Daily. You receive 50% of all donations you collect each day. • Top fundraisers currently earn $1,400+ per week in cash. • Weekly bonuses for top performers (paid every Friday). Schedule: • Thursday – Sunday • 10:00 AM – 6:00 PM This is an excellent opportunity for motivated individuals with strong people skills who thrive in fast-paced, high-energy environments. If you’re driven, resilient, and passionate about making an impact, we want to hear from you