Benefits Support Representative (Remote) (Washington)

SUMMARY: As part of our Automotive B2B Service Team, the Automotive Shop Management System (SMS) Specialist & Trainer plays a critical role in delivering technical expertise and customer training on our Shop Management Systems and related SaaS products. The ideal candidate is a knowledgeable and motivated professional who brings together technical automotive expertise, product support skills, and customer training abilities. This position supports repair facilities by providing remote onboarding, in-depth training, product demonstrations, troubleshooting assistance, and continuous feedback collection to improve SMS solutions. ESSENTIAL DUTIES AND RESPONSIBILITIES Include the following. Other duties may be assigned: • Serve as a Subject Matter Expert (SME) for our Shop Management System (SMS) and Point-of-Sale platforms. • Conduct remote product training and onboarding for customers. • Provide technical support and customer assistance via phone, email, and web. • Translate customer feedback into actionable product improvements. • Troubleshoot technical issues, including software, API integrations, and cloud-based environments. • Support development teams by writing business requirements and use cases for SMS enhancements. • Deliver engaging presentations and product demonstrations. • Collaborate with cross-functional teams, including marketing and product development, to enhance customer experience. • Assist with the development and testing of mobile features like VIN scanning and customer interfaces. • Represent professionalism and distinguished customer service. QUALIFICATIONS: • 5+ years of experience working with Shop Management Systems or automotive SaaS platforms. • Experience in training or educating customers in a remote settings. • Familiarity with SMS platforms such as ShopMonkey, VIP, R.O. Writer, MotoSHOP, ALLDATA, Mitchell1, or equivalent. • Experience working with APIs, cloud tools, and SaaS ecosystems. • Strong troubleshooting and analytical skills. • Exceptional written and verbal communication skills. • Experience working in customer support or call center environments is a plus. • Automotive industry background preferred.

Join Our Team as a Guest Service Representative at Tricoci University! About Tricoci University: Tricoci University of Beauty Culture is renowned for its commitment to excellence in beauty education. Our mission is to provide students with the tools, resources, and environment necessary to succeed in the beauty industry. We pride ourselves on creating a welcoming and positive atmosphere for our students and guests alike. Position Overview: As a Guest Service Representative, you will be the face of Tricoci University, serving as the first point of contact for visitors, prospective students, and clients. Your role is essential in ensuring a positive experience for all, from answering inquiries to managing appointments and providing exceptional customer service. Key Responsibilities: Greet and assist visitors with a warm and welcoming demeanor. Answer phone calls and respond to emails, providing information about programs, services, and appointments. Schedule and manage appointments for beauty services and educational tours. Maintain accurate records of client interactions and service sessions. Handle customer inquiries, complaints, and feedback with professionalism and efficiency. Collaborate with various departments to ensure a seamless guest experience. Support the administrative operations of the university as needed. Why Work With Us? Be part of a respected institution focused on beauty education and professional training. Engage with a diverse community of students, staff, and industry professionals. Professional development opportunities to enhance your skills. A supportive and dynamic work environment that encourages growth. Access to exclusive discounts on beauty services and products. Requirements Qualifications: High school diploma or equivalent; additional education in hospitality or related fields is a plus. Previous experience in customer service or guest relations preferred. Strong communication skills and ability to engage positively with diverse individuals. Organizational skills with attention to detail and multitasking ability. Proficient in Microsoft Office Suite and experience with CRM systems such as Zenoti is a plus. A positive attitude and a passion for customer service. Benefits Generous Paid Time Off 401K Plan Access to Continuing Education Units (CEU) Classes Complimentary Services at our Student Clinic Product Discounts Opportunities for Career Advancement A Rewarding and Dynamic Work Environment In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $14.00 and $15.00/hr. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility.   Job Description may be written with the assistance AI

Join Our Team of Exceptional Customer Success Representatives! We are one of California’s highest rated kitchen and bath remodeling companies seeking passionate and talented individuals with exceptional customer service skills to join our team. As a family and Veteran owned business we aim to treat our team members and customers alike, as family. Our business was founded on a world class culture where your work and life balance are both supported by a team of like minded, exceptional people. If you thrive in a fast-paced environment and have a genuine desire to make a difference in people's lives, then this opportunity is for you! This open position is part time 4:30-7pm shift during weekdays with open opportunities during the day on weekends as well. Responsibilities: -Answer incoming calls from potential and existing customers -Provide information about our remodeling services and products -Qualify prospects and identify customer needs -Schedule appointments for in-home consultations -Handle customer inquiries professionally and promptly -Build strong relationships with customers and maintain a positive company image -Collaborate with your fellow team members to improve customer service Requirements: -Patience and empathy -A personality where your smile can be heard through the phone -The ability to inject positive energy with all those around you -Strong customer service orientation -Excellent listening skills -Proficiency in computer skills including Google Suite -Ability to work independently and as part of a team -Ability to handle multiple tasks simultaneously and prioritize effectively -Ability to remain calm and professional under pressure -Reliable method of transportation to our Oakland office Opportunity Hourly at $18-20 per hour depending on experience Part time positions are available Opportunity to work with a talented team of professionals Chance to make a positive impact on the lives of our customers If this sounds like you, we'd love to hear from you! **Please respond to this post with your resume and a written description of why you feel you’re the perfect person for this opportunity. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. CA LIC 1046117

We seek energetic individuals with a love for customer service and live entertainment, who thrive on crafting memorable moments for our guests. Scheduling - PICK THE SHIFTS You're able to work, based on event schedule. Must work a minimum 2 shifts every month. Bon Secours Wellness Arena Event Staff assists in several guests service areas including Perform tasks of Ticket Taker, Security, Ushering, Greeter, Guest Services, and Crowd Management Provide exceptional front-line guest service throughout the event Safely and accurately assist guests with entry, seating, and other destination points throughout the venue. Remain focused during high-crowd activity always ensuring guest safety and crowd management Keep aisles and egress areas clear, clean, and safe at all times Work with supervisors to identify and resolve issues Stand or sit alertly at established checkpoints and actively assist guests and secure restricted areas. Maintains flow of foot traffic and directs guests to seating locations, restrooms, concession stands and etc. Many tasks involve maneuvering stairs repeatedly and standing for extended periods at a time; Most tasks involve exposure to loud noises and low-level lighting during some point throughout work activity; Also possible exposure to extreme temperatures (hot or cold) Most functions/tasks involve exposure to crowds while performing job tasks. MUST: Enjoy the energy and excitement of live sports and entertainment involving large crowds MUST: be comfortable with basic technology - comfortable navigating websites for monthly scheduling, regular email communications, and mobile app usage for timekeeping. WE'LL BE HIRING MULTIPLE STAFF UNDER THIS ANNOUNCEMENT Greenville Arena District is committed to the full inclusion of all qualified individuals. As part of this commitment, Greenville Arena District will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact 864-241-3800. Requirements At least 18 years old with a High School diploma or equivalent GED Two (2) years of customer service experience gained through employment, internship, and/or volunteering, preferred Outgoing, Reliable, Dependable, Dependable and Dependable Available to work a flexible schedule including nights, weekends, and holidays Outgoing, approachable, and seeks opportunities to engage our guests. Understands and practices Excellent Customer Service Enjoy the energy and excitement of live sports and entertainment events with large crowds Ability to remain calm, composed, and focused during high activity, (noises, crowds, and low, high, and inconsistent lighting) Ability to remain alert to surroundings and be proactive to potential concerns; Able to think quickly under pressure Benefits Scheduling - PICK THE SHIFTS (DAYS & TIMES) YOU WANT TO WORK !!!! (must work a minimum 2 shifts per month) Pay Frequency: Bi-weekly; Direct Deposit required. Hourly Rate: $11.25 per hour FLSA status: non-exempt Work Shift: Shift: average 6 hours per event Times/Days: varies; primarily evenings/nights during week; all day on weekends; a few day shifts during week (M-F) are also available; many shifts begin after 5:30pm Minimum: Must be available to work at least 2 shifts every month **Important note- Duplicate applications to the same job announcement may be disregarded by the system. If you need to update your application, please contact bswa_hr@bswarena.com for assistance. Greenville Arena District actively fosters a diverse and inclusive working environment and is an equal opportunity employer. Qualified men and women from all racial, ethnic or other minority groups, protected veterans, and individuals with disabilities are strongly encouraged to apply. We realize that it takes time and effort to go through our application process and we thank you for considering us as a potential employer! We kindly ask for no phone calls to further your application process. These efforts will not enhance your opportunity for consideration, and we are not equipped to respond to these requests. We thank you in advance for adhering to this request.

Titus Adventure Company is seeking a part-time Shop Tech / Location Manager / Overland Guru to join our new team in Las Vegas, Nevada. This role is a fantastic opportunity for a motivated, flexible, and detail-oriented individual at a growing, fun adventure company that is passionate about sharing the outdoors with others. Check out our website www.tacrentals.com for more information or @titusadventureco on Instagram. About Us: Titus Adventure Company (TAC) is a Denver-based outfitter that provides turn-key camping packages with our premium fleet of custom-built overland 4x4 vehicles and campervans. Our mission is to make the outdoors more accessible while being good stewards of the environment. We offer a mix of high-quality vehicles, essential gear, and expert trip planning to ensure our clients have a stress-free and unforgettable adventure. We take a lot of pride in our vehicles, gear, and customer service. We have exclusively 5-star reviews and plan to keep it that way. Last year we had a successful launch of a winter outpost in Las Vegas. This year, we’re going to expand our operations and are looking for a key team member to help us continue that growth. The Role: This is a unique opportunity to be a foundational part of our second location. We are looking for an individual who is resourceful, proactive, and comfortable with the fact that we are still in the planning stage of our second year. The ideal candidate will be a self-starter with a passion for the outdoors, likes working with customers, a keen eye for detail, and a quick learner. Responsibilities: - Vehicle Preparation: Meticulously pack and prep rental vehicles according to our detailed checklists before client pick-ups. This includes stocking gear, checking supplies, and ensuring every vehicle is ready for a seamless adventure. - Vehicle Maintenance & Cleaning: Thoroughly de-rig, wash, vacuum, and clean all vehicles upon their return. Maintain the high standards of cleanliness and readiness that TAC is known for. - Customer Interaction: Greet clients and provide a comprehensive orientation on all aspects of the vehicles and gear. Answer questions and ensure clients feel confident and prepared for their trip. - Vehicle Inspection: Conduct pre- and post-trip inspections, maintaining a keen eye for pre-existing and new damage. Document any issues promptly and accurately. - Operational Support: Assist with various tasks related to the day-to-day operations of the Las Vegas location, including inventory management, keeping the vehicles properly maintained, and ensuring the workspace is organized. Training & Supervision: The successful applicant will be flown to our Denver headquarters in the fall for comprehensive training. You will be supervised in person during your first few months in Las Vegas and will then transition to being more independent as you demonstrate your proficiency and understanding of TAC's operations. Highly Desired Qualifications: - A passion for the outdoors, overlanding, or vehicle-based travel. - Exceptional attention to detail, self described “neat freak’. - Strong communication and interpersonal skills. - Proven ability to work independently and manage time effectively. - Eager to help us constantly improve (always thinking of ways to improve efficiency or customer experience) - Comfortable with a start-up environment and the flexibility required to adapt to new processes. - A valid driver's license, great driving record and comfortable driving large vehicles in tight spaces - Extremely knowledgeable working with cars and takes pride in their condition - Experienced with 12V electronics - Able to lift 50lbs and climb around vehicle - Knowledge of the outdoors in the desert southwest - Savvy on social media Compensation & Schedule: Pay: $20 - $30 per hour, depending on experience. Hours: ~20 hours per week, including some weekends. This is a seasonal role October through May and into June. If the operations are going well, there could be potential to continue in the summer months. Use of vehicles/gear for personal trips when time allows. Also the potential to get paid to camp, getting content of the vehicles and scouting new camping spots. How to Apply: Head to https://www.tacrentals.com/jobs to learn more about who we are, the job, and how to apply.

Position: Customer Service Representative Location: Chicago, IL Are you ready to grow your career with Whizz, a leader in providing innovative transportation solutions for delivery riders? We are seeking an enthusiastic and detail-oriented Customer Service Representative to join our team and take charge of the day-to-day operations of one of our e-bike stores in Chicago, IL. In this role, you will oversee customer service, inventory tasks, and operational tasks, while ensuring that the store operates seamlessly. Your dedication will be rewarded with a competitive hourly rate of $18-$20 per hour, along with performance-based bonuses. Join Whizz today and help us make transportation solutions faster, smoother, and more innovative! Key Responsibilities: New Customers: Help customers choose the right bike, battery, accessories, and services. Assist with signing up for subscriptions, processing payments, and setting up accounts. Explain bike features and make sure customers have a great first experience. Existing Customers: Support customers with repairs, payments, and subscription questions. Coordinate repairs with mechanics and perform minor bike adjustments when needed. Handle invoicing, service follow-ups, and work with customer accounts. Inspect bikes and manage fines when necessary. Operations & Store Support: Prepare reports about sales, inventory, and store operations. Monitor inventory levels and coordinate stock as needed. Keep the store clean, organized, and welcoming. Assist with opening and closing the store. Support your team and supervisor with other tasks as needed. Requirements Comfortable using Microsoft Office, Google Sheets, and other common productivity tools. Good at multitasking and staying organized in a busy environment. Ability to connect and work well with different types of people. Flexible to work weekdays and weekends (if necessary). Knowledge of additional languages (Spanish) is a plus. Benefits Training provided: We believe in empowering you to reach new heights. Paid time off: Recharge and relax with vacation, sick leave, and public holidays. 401(k) retirement plan: Invest in your future. Performance-based bonuses: Enjoy additional bonuses tied to your outstanding performance. Flexible 8-hour shifts: Balance work and life seamlessly.