Craigslist
📞Customer Service / Dispatch Monday–Friday Day Shifts PTO + Benefits (4625 W McDowell Rd #150)
🚚 Join the Quicksilver Team!
Quicksilver Express Courier has been delivering fast, reliable service for over 40 years. We offer a full range of professional delivery solutions, backed by cutting-edge tech and unmatched reliability. We operate 24/7/365 with dedicated employee drivers, dispatchers, and customer service reps to keep things moving.
At Quicksilver Express Courier, we value our people. Join a team where your hard work is appreciated, and every day brings new opportunities to make a difference!
🌟 Why Work with Us?
Established company
Full time positions
Competitive pay
Paid training
Paid time off
Benefits: Medical - Dental - Vision - Health Savings Account - Aflac Accident Policy - Parental Leave
🚛 About the Role:
We’re hiring a Customer Service/Dispatch Representative to help us deliver exceptional service. Quicksilver is a fun, friendly, family type environment that offers coaching and guided training to become a Quicksilver Customer Service Representative or Dispatcher.
📞Customer Service Duties
Professionally handle incoming orders via phone, email, and web
Make outbound calls to update customers on delivery status
Provide accurate, timely problem resolution for customers and drivers
Keep detailed records of all communications and delivery issues
Maintain ongoing communication with dispatchers, drivers, and customers
Balance multiple tasks including order entry, dispatching, tracking, and issue resolution
Assist with general office and customer service duties as needed
🖥️Dispatching Duties
Use mapping software and internal systems to assign deliveries to drivers in multiple cities/states
Select best-fit drivers based on availability, location, vehicle type, and workload
Monitor and direct up to 30 drivers handling 100+ deliveries per day
Adjust plans and reroute drivers as situations evolve
Communicate clearly and efficiently with drivers, customers, and internal staff
Identify and correct errors from drivers, customers, or support staff
🔑 Requirements:
Customer service experience with great people skills
Strong knowledge of the metro area
Strong organizational, multi-tasking, and problem-solving skills
Good communication skills, must speak fluent English
Excellent attendance record and a positive attitude
Proficient PC skills - will use Windows-based software
Able to type 34 words per minute minimum
Must be able to pass a federal and county criminal background check
🚀 Apply Today!
Ready to join our awesome team? Apply Here
We look forward to hearing from you! 😊

1550 N 47th Ave, Phoenix, AZ 85043, USA
$18/hour