***RENTAL CAR AGENT*** (SACRAMENTO)

We are a family-owned clothing company based in San Rafael in search of an office administrator/ receptionist. This is an ideal opportunity for a polished, articulate, and enthusiastic candidate who enjoys providing excellent customer service in a fast-paced office. We are looking for an engaging individual to act as the face and voice of the company as they greet outside contacts, respond to inquiries (both internal and external), and provide the highest level of customer service to both external guests and internal team members. As a candidate, you should have a professional demeanor and excellent interpersonal skills that will ensure your success in this highly visible role. You’d exhibit a diplomatic savvy and EQ skill set to interact with entrepreneurs, high-profile guests, investors, and vendors alike. Further, you’ll need the ability to prioritize and multi-task while paying close attention to detail. Key Responsibilities: • General administrative duties include but are not limited to mail and package management, meeting rooms, ordering office supplies, facilities, IT and general upkeep. • Order entry and related customer service. • Report regular operational updates. • Manage site emergency action plans, continuously reviewing and revising to ensure effectiveness; respond to emergency situations on-site (when needed) • Good project management skills and the ability to handle tight deadlines and work on simultaneous projects with little direction. • Ability to be on-site 5 days a week • Assist with the accounting team as needed Desired Skills and Experience: • 3 years in office administrative or customer service-oriented operational role • Excellent organizational skills with the ability to calmly juggle competing priorities and manage workflow • Strong interpersonal skills, demonstrated ability to interface with guests, other administrative assistants, and team members of all levels • Ability to motivate and lead self and others to deliver results in a collaborative environment • Strong teamwork and project-related skills, ensuring open communication channels across multiple functions and departments • A high degree of professionalism and ability to maintain confidentiality • Impeccable attention to detail

Bilingual-French Canadian. (Must reside in Georgia). (REMOTE) Job Description: We are seeking Call Center Representatives to be our company's and caller's liaisons. The successful candidate will be able to accept ownership for effectively solving complaints and inquiries, treat callers with compassion and empathy, and maintain customer satisfaction. Responsibilities: Manage large amounts of inbound calls promptly. Follow communication "FAQs scripts" when handling different topics. Identify caller's needs, clarify information, provide guidance, and be able to de-escalate a caller when agitated. Shifts: 9:00 am - 5:30 pm Requirements Bilingual-French Canadian. Must own computer and headset. High School Diploma. Previous experience in a customer support role Have strong phone and verbal communication skills along with active listening Customer focus and adaptability to different personality types. Be able to multitask and manage multiple incidents at a time. Benefits Hourly Pate Rate - $17.50/hr (USD) Expected hours: 40 per week

BOXCAR THEATRE is dedicated to supporting ground-breaking artistic visions through experience-driven productions for adventure seeking audiences. The company produces unique and immersive event experiences in San Francisco, including public performances, and private & corporate events. Our private and corporate events include holiday parties, team-building activities, client entertainment, weddings and birthday parties. BOXCAR THEATRE celebrates inclusion and is committed to workplace diversity. As a matter of policy, the company does not discriminate against race, gender, sexual orientation, age, physical ability, or any other articles of identity in our hiring practices. BOXCAR THEATRE holds the safety, well-being, and enjoyment of our performers, staff, and guests in the highest regard. The Event Coordinator Assistant is a part-time, non-exempt hourly position in the Management Office of Boxcar Theatre. Compensation is based on experience and performance. The position is not eligible for paid time off or other benefits. The Event Coordinator Assistant reports to the Event Coordinator and has no supervisory responsibility. The position works closely with Event Concierges, who are responsible for sales; the VP of Operations, who oversees event and venue operations; the Venue Director, who manages and facilitates the event space and staff; the Talent Manager, who manages talent coordination; the Event Managers, who oversee event execution; and the Food & Beverage Manager, who oversees food and beverage service. The Event Coordinator Assistant is responsible for working alongside and according to the needs of the Event Coordinator to assist in capturing event details and organizing all aspects of a private event from the time when a contract is signed to the moment the doors open. They also work closely with our catering vendors, and help manage post-event follow up. The ideal candidate is organized and detail oriented. They are skilled at following directions, as well as their own initiative, to accomplish tasks on - and ahead of - deadlines. They are a personable relationship manager and comfortable upselling clients to additional services and packages. The Event Coordinator Assistant must perform the following tasks to the highest standards: Provide exceptional hospitality around the the principals of 5-star service Project and cultivate a professional manner with an emphasis on teamwork, hospitality and guest experience Deliver on established departmental goals; policies & procedures; budgets; and schedule deadlines Monitor Client and Guest Satisfaction Reports as assigned, and recommend actions to improve results Maintain good communication and working relationships with all departments, colleagues, clients and guests; building relationships, managing conflict, and fostering a positive working environment Ensure accuracy in documentation, financial transactions, and other administrative tasks When assigned, assist the Event Coordinator by acting as the primary client relationship manager after a Letter of Agreement is signed, gathering requirements, communicating updates and managing expectations leading up to the event Assist in determining a client’s catering needs, sharing menu options, coordinating pre-event tastings and creating a Banquet Event Order, and identifying opportunities to upsell or drive additional revenue where appropriate Along with the Event Coordinator, work with Boxcar’s VP of Operations, Venue Director, and Talent Manager to help develop an event plan and identify staffing requirements, trouble-shooting when necessary Assist the Event Coordinator as they serve as the primary conduit between the client, vendors, and Boxcar’s event management team: gathering operational requirements, circulating those requirements internally, managing placement and fulfillment of the Catering and other vendor orders, and clearly communicating event timeline and logistics back to the client As assigned, proactively communicate with the client through the event planning process, coordinate additional site visits, direct event setup, organize vendor and staff communication, provide a pre-event tour with the client, and successfully hand over the relationship to the Event Manager for day-of event execution, remaining on-call as needed for day-of support Help manage post-event follow up by requesting feedback, sending thank you cards, and updating event testimonials for future marketing purposes Demonstrate flexibility and the ability to improvise at a moments notice Primary Duties Include: Create detailed floor plans and seating layouts Prepare, format, and print menus, signage, and other event materials Support the preparation, updating, and distribution of Banquet Event Orders (BEOs) Maintain catering trackers, and record all dietary restrictions and service details Participate in and help coordinate final walkthroughs with clients and vendors Organize and maintain event files for accessibility and archival purposes Provide logistical support to the Event Coordinator and clients for pre-show receptions, Gatsby events, corporate functions, private celebrations, and weddings Assist with event set-up, including catering stations, décor, and printed materials Greet and assist clients, vendors, and guests with professionalism and courtesy on event days Take thorough notes during meetings and walkthroughs to ensure accurate documentation of all details Contribute to the creation, refinement, and updates of the Event Coordination Manual and SOPs Provide administrative support including scheduling, email correspondence, and vendor follow-ups When assigned, fully coordinate smaller-scale events (e.g., Gatsby Parties and Pre-Show Receptions) OTHER DUTIES AS ASSIGNED Necessary Qualifications: 1 year of event planning, coordination, or management experience 1 year experience working in a client or vendor-facing role Excellent time management, organization and communication skills Ability to build personable and productive business relationships with clients, vendor and internal stakeholders Proven track record of assisting in managing multiple projects independently

🚕 Are you keen to work somewhere that’s stimulating and friendly, with loads of opportunities for growth and plenty of freedom to make a real impact? This could be the place for you! In 2023, ABI was acquired by INSHUR, the fastest-growing global provider of insurance for the on-demand economy, making coverage fair and accessible for drivers. We are looking for a Customer Support Specialist here at ABI, based in Dallas, TX. You’ll be working for a busy Commercial Insurance Brokerage that specializes in the "for hire" transportation industry, which includes taxicab, limousine, and rideshare TNC APP based companies. You’ll have the opportunity to work remotely while also connecting with your colleagues at our Dallas office at least 3 days a week, fostering a dynamic and supportive environment. You’ll be working with an international team with hubs in New York City 🗽, Westlake, CA ⛰️, Dallas, TX ⭐, UK 🇬🇧, and the Netherlands 🇳🇱 who are re-inventing insurance. Supported by (and reporting to) the Customer Support Team Lead you'll be joining a friendly team of 5 who believe in delivering fast, reliable service while keeping things simple for our insureds. We work collaboratively, stay curious, and always look for ways to improve the customer experience.  We value high performance and care deeply about making INSHUR a place where everyone is building something special, that we can all be proud of, while enjoying the ride. What you'll do Our Period X product is a niche insurance program designed specifically for fleet operators with unique compliance and operational needs. As a PX Customer Support Specialist, you will support insureds with specialized fleet coverage needs. This is a non-traditional insurance role—there are no brokers or call center scripts. Instead, you’ll work directly with insureds via our Zendesk ticketing system, helping them stay compliant, navigate policy requirements, and manage their coverage in a fast-paced environment. You’ll become an expert in PX policy guidelines and play a key role in reducing cancellations, handling reinstatements, and ensuring timely updates to vehicle and rental records. You’ll be working on:  Supporting insureds by managing tickets through Zendesk and handling mid-term policy changes like vehicle updates, cancellations, and reinstatements. Ensuring compliance by reviewing policy details and escalating cases to Underwriting when needed. Use internal tools to process updates, track activity, and guide customers on billing, coverage, and documentation. Work closely with Underwriting, Billing, and Ops teams to resolve issues and improve support workflows and processes. 🎯 We don’t have a definite checklist of skills – our hiring process is much more about aptitude and passion than ticking boxes. So don’t worry if you haven’t used a particular tool or checked off all the listed skills and experience. That said, below is a guideline of skills that we think would make you successful in this role: Customer Support Expertise: Proven success in a contact center environment, delivering empathetic and efficient solutions across phone, chat, and email channels. Organised & Accurate: You manage tickets efficiently, staying within SLAs and avoiding errors. Customer-Focused: You support insureds clearly and calmly, even in tricky situations. Proactive: You spot issues early and help prevent policy cancellations. Great Communicator: Strong written and verbal communication. Collaborative: You work smoothly with internal teams to keep things moving. Improvement-Minded: You suggest simple ways to make processes better. … these additional skills that could set you apart Experience in insurance, customer support, or policy servicing. Experience with ticketing platforms like Zendesk (preferred). Comfort navigating policy admin systems or CRMs. Experience working directly with insureds (not via brokers). Familiarity with commercial auto or niche insurance products (a plus). Bilingual in Spanish (a plus). You’ll love it here if you:  💡 Thrive navigating ambiguity and finding clarity in uncertain situations. 👏 Take pride in being accountable and owning your responsibilities. 🚀 Enjoy in a fast-paced environment where change happens quickly. 🔧 Are solutions-focused and driven to overcome challenges. 💪 Embrace resilience and adapt to setbacks with a positive attitude. 🧠 Are intellectually curious, constantly seeking to learn, explore new ideas, and not afraid to question and improve your understanding. You may not enjoy working here if: ⏳ Prefer a more structured, slow-moving environment. 📝 Feel most comfortable when tasks and processes are clearly defined from the start. 🤔 Struggle with handling multiple challenges at once or adapting to frequent changes. 🚫 Tend to stick strictly to your defined role and avoid contributing outside of your responsibilities. What to expect from the process:  Screen & Intro: 30-minute video call with the Talent Team to discuss the role and your experience. Case Study: A short take home task  First Interview: 60-minute video call with the Head of Customer Support and Customer Support Lead to delve into the role and review your task, including technical questions and an opportunity for you to ask questions. Final Interview: 45-60 minute video call with the Head of Customer Support and People Partner to assess team fit and answer any questions you might have.  We encourage you to ask questions about the role and the company throughout the hiring process. We believe that this is as much an opportunity for you to interview us as it is for us to interview you. What we offer Our budget for this role is flexible and we will take into account any previous experience and location of work when agreeing on the final offer.  We offer all our employees stock options. We've also built a benefits package that invests in our people’s long-term personal and professional growth and wellbeing. Here’s a sample of what this includes: 🌴 25 days of holiday (+5 days after 5 years), 5 sick days and 8 federal holidays 🩺 Medical, dental and vision health insurance plans 🛡️ Life insurance, short-term, and long-term disability benefits  🍼 13 weeks fully paid parental leave for all new parents, regardless of your gender 💵 401(k) with 4% company match 🚉 Commuter Benefits 🕐 Flexible working hours to fit your lifestyle 📚 $650 annual training allowance & learning opportunities 🧘‍♀️ $50 monthly wellbeing and home setup allowance 📞 24/7 Employee Assistance Program and mental health benefits It goes without saying that we provide everyone with a laptop, monitor, top of the range kit, and any software you need.  About Us 🚕 INSHUR is the fastest-growing global provider of insurance for the on-demand economy, making coverage fair and accessible for drivers. 💡Cutting edge technology & deep insurance know-how underpins our revolutionary offering for on-demand drivers, keeping premiums affordable and delivering results for partners. With a focus on embedded insurance solutions, and complementary technology integrations for digital platform providers such as Uber, Amazon, Bolt, FREENOW and OLA, we’ve been helping drivers stay on the road since 2016 through our data, technology and in-house insurance expertise. 🚀 Backed by some off the most forward thinking VC’s including Viola Growth, JVP, Munich Re, Viola Fintech, MTech Capital, Antler, and MS&AD, we have secured over $70 million in funding  as well as the acquisition of American Business Insurance in 2023. We have exciting plans to continue growing our portfolio and product lines and expand to new territories in the future. 🌍 As a global team of around 250 people based across the US, UK, and the Netherlands, we value: 🤝 Generosity, inclusivity, open-mindedness, and diversity 🏆 Delivering great results and learning in the open 🎯 Freedom to make long-term, high-impact decisions 💙 The wellbeing of our teammates and the people around us And… Enjoying the ride! Equal opportunities 🌈 At INSHUR, we believe that having a diverse team where everyone can bring their authentic selves to work is key to our success. We’re passionate about creating equal opportunities and making the tech industry a better place for all and we don’t discriminate based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, marital status, disability, or age. 🌍 As of July 2024, our team consists of 43% women, 26% from BAME or BIPOC backgrounds, and 13% LGBTQ+ 🌈. We proudly represent 30+ nationalities and span multiple generations, including Baby Boomers, Gen X, Millennials, and Gen Z. We’re proud to have been recognised for Diversity and Inclusion by the British Insurance Awards 🏆. 🏢 We recognise that early-stage companies often hire people similar to the existing team—something we’ve worked hard to overcome. We follow a structured hiring process and ensure our interview teams are trained to foster inclusivity and equity. ⏰ While this position is advertised as full-time, we’re flexible on specific arrangements and happy to discuss options like part-time, job-sharing, or other flexible work setups for the right candidate. 🛠️ If you need any adjustments during the interview process, please let us know, and we’ll do our best to accommodate your needs.

craigslist seeks User Operations team members to: improve the CL experience for as many users as possible help mitigate spam, fraud, and other terms of use violations process email and phone support queues develop and maintain user "help" resources curate user feedback for technical staff moderate discussion forums This position requires: 1-2 years of high volume user/customer support experience self-starters with a track record of hard work, adaptability, productivity the ability to juggle multiple tasks and shift focus often and with ease analytical, pattern recognition, and troubleshooting skills proven ability to effectively collaborate with others to achieve common goals skilled written and verbal communicators who value a diversity of perspectives sound judgment and impeccable discretion Positive consideration will also be given for any of the following: experience addressing spam, scams, phishing, harassment, trust and safety, or related issues basic knowledge regarding MacOSX, web browsers, IP addresses, and related concepts demonstrated interest and ability to expand technical skills and knowledge scheduling flexibility (early morning, evening, weekend) craigslist offers: an unusually philanthropic company mission and philosophy a small team (~50) of fun-loving, smart, interesting, idealistic people non-garden-variety tech challenges at billions-of-page-views-per-day a tech nirvana, free from VCs, MBAs, sales, marketing, biz dev, or pivoting big company stability and benefits -- w/o the dysfunction and despair competitive market rates for you -- free classifieds for humanity craigslist benefits include: 100% paid (including eligible dependents) health and dental insurance craigslist-provided health reimbursement account ($4K-$10K) 3-to-1 match on employee charitable donations (up to 10% of salary) 401(k) matching program (up to 6% of salary), with immediate vesting 4 weeks paid time off; 10 paid holidays wellness stipend (up to $150/month) Please note: Candidates must be authorized to work in the United States without sponsorship. Interviews are being conducted virtually. All craigslist staff are currently working from home. To apply, please send a cover email highlighting your experience and interests as they relate to this position and paste your plain text resume into the body of the email with USER OPERATIONS in the subject line. No attachments please. craigslist is an equal opportunity employer. craigslist policy prohibits discrimination based on age, genetic information, marital/domestic partner status, medical condition (including cancer, genetic characteristics, or AIDS/HIV status), mental or physical disability, national origin and ancestry (including language use and holding a driver's license granted under Vehicle Code section 12801.9), race and color, creed, religion, sex (including pregnancy, perceived pregnancy, childbirth, breastfeeding, and related medical conditions), gender, gender identity/expression, sexual orientation, weight, height, military/veteran status, or any other characteristic protected by federal, state, or local laws.

At Perry Weather, we’re at the forefront of providing innovative weather safety solutions. Thousands of users trust our fast-growing weather safety platform across various industries, including school districts, cities, universities, golf courses, professional sports, and more. Our cutting-edge software and connected hardware empower organizations to make rapid decisions when faced with weather disruptions, ensuring the safety of individuals and the smooth operation of activities/events. We’re seeking an enthusiastic, solutions-oriented, tech-savvy Customer Support Representative. As a Customer Support Representative, you will be on the front lines with customers, providing guidance in troubleshooting hardware and software issues, responding to common customer questions, and closing each interaction with a satisfied customer who has been provided with a timely resolution. Key Responsibilities: Respond promptly to customer inquiries via phone and email Remotely troubleshoot and resolve platform issues, hardware unit issues, and escalating complex cases when needed Guide customers through hardware installation and account configuration Accurately document customer interactions and next steps Identify problem trends and report to the appropriate teams Expect your responsibilities to evolve as we grow — we value people who can adapt and thrive with change Requirements 1+ years in a customer or technical support role (experience in a SaaS, IoT, or technology company is a plus) Strong technical aptitude and troubleshooting abilities Demonstrated capacity to multitask and prioritize in a dynamic environment Customer service mentality and empathy during problem resolution Ability to understand and communicate technical issues in easy-to-understand language Strong verbal and written communication skills Willing to be onsite at our Dallas office, Monday through Friday Highly organized with a keen eye for detail Experience with CRM or support ticketing tools (preferred: HubSpot, Zendesk, or similar) Benefits Casual work environment. We're located in the vibrant Dallas Oak Lawn neighborhood. As a note, our team is in office M-F!  Comprehensive benefits. We offer competitive health insurance plans, 401(k) with employer matching, and a suite of voluntary benefits. Engaging culture. Monthly All-Hands, fun events like Office Olympics, happy hours, and more. Grow with us. We’re growing rapidly, and yet we have a massive amount of work and opportunity ahead. We are looking for difference-makers. Note: We value in-person collaboration; therefore, remote work is not an option. This role is fully onsite, Monday – Friday.