Customer Support Advocate (Europe - Remote)

**Part Time** ** $18 - $20 per hour ** McKinney TX Ewing Outdoor Supply looking for a Part Time Warehouse Associate to provide excellent customer service at our McKinney TX branch, with delivery responsibilities. The correct new teammate will have a passion for customer service and safety, a clean driving history and the ability to hustle and keep up in a fast paced distribution warehouse, where serving our contractors and customers is our priority. This position will have delivery and warehouse responsibilities, so the ability to flex and lift 50-70 lbs. will be required of you. We will be flexing your brain as well, building your skill set and product knowledge to help at the sales counter as you grow. Prior green industry and landscape experience is preferred, but not required, we can teach you. If your are bilingual English/Spanish, that would be preferred, but not a requirement. We will always look for the right team fit. As a green industry leader for over 100 years, family owned Ewing Outdoor Supply prides itself on working hard for our customers, growing our employees and having fun while doing it. If this sounds like an opportunity that interests you, read the full job description provided above to see if you would be a fit for our team, and in our family. **Preferred consideration for** Bilingual (English/Spanish) Responsibilities Go the extra mile to engage customers Greet and direct customers Provide accurate information (e.g. product features, pricing and after-sales services) Answer customers’ questions about specific products/services Conduct price and feature comparisons to facilitate purchasing Cross-sell products Ensure racks are fully stocked Manage returns of merchandise Coordinate with your team to provide excellent customer service (especially during peak times) Inform customers about discounts and special offers Provide customer feedback to the Store Manager Stay up-to-date with new products/services Deliver a wide variety of items to different addresses and through different routes Follow routes and time schedule Load, unload, prepare, inspect and operate a delivery vehicle Ask for feedback on provided services and resolve clients’ complaints Inform customers about new products and services Follow DOT regulations and safety standards Requirements Prior Outdoor Supply Industry Experience Must be comfortable working most of your shift on your feet and performing repetitive physical tasks, such as stooping, squatting, and lifting items above your head. Must be comfortable operating and making deliveries on a daily route in an Isuzu NRR 650 or similar commercial vehicle. Customer orientation and ability to adapt/respond to different types of characters Ability to multi-task, prioritize, and manage time effectively Basic math skills Be able to lift 50-70 pounds Excellent communication skills, capable of building trusting relationships Ability to perform in fast-paced environments Valid driver’s license Excellent organizational and time management skills Good driving record with no traffic violations Bonus Points for the Following* Bilingual (Spanish & English) Ability to operate forklifts and tractors in a variety of weather and traffic conditions (willing to train the right candidate) Proven work experience as a Customer Service Associate, Sales Associate, or similar role. Knowledge of inventory stocking procedures Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Short Term & Long Term Disability Training & Development Wellness Resources Profit Sharing We have the 4 C’s that make your job a career! Career Development- To invest in your personal and professional growth, we offer a variety of training resources. Compensation- We offer competitive market wages, great benefits, PTO & bonus potential! Culture- We are family-owned, which gives us a unique culture, and we have fun with everything we do! Care- We care about all our employees because we would not be where we are now (over 100 years) if it weren’t for you!

Would you call yourself a horticulturist or garden enthusiast? Are you a fluent bilingual English/Spanish speaker? Do you have amazing organizational and communication skills? Are you a pleasant team player? Are you intrigued? Then we want to meet you! We are looking for a leader to manage 40 gardens, clients, and a small maintenance crew. Someone with deep plant knowledge, who can identify the needs of a garden and communicate those needs to both clients and crew members. And someone who would be interested in helping us grow the department. Day to day, you will find yourself: Meeting with the crews each morning to organize their day and any coordination that needs to happen with clients. Regular site visits to all of our gardens Organizing and scheduling crew routes and extra work. Proactive communication with our clients about their gardens Creating and presenting maintenance contracts to new clients Training and assisting crew on plant ID, proper pruning techniques, fertilization and pesticide practices, etc. If you want a job that is challenging, rewarding, and different every day – and you think you have what it takes – send us your resume! If we decide to work together, we offer: Full time employment Competitive pay Health insurance 401k Requirements: Plant knowledge is required. Bilingual is a must. A good work ethic, and self-sufficient ability to run the show without supervision. Willingness to work with others, build team and client relationships. And a desire to work hard. Hours are 7:30 am to 4 PM, Monday through Friday

Pay range ** $18 - $21 per hour ** Pensacola FL Ewing Outdoor Supply looking for a Delivery Driver to provide excellent customer service at our fantastic branch in Pensacola!!! The correct new teammate will have a passion for customer service and safety, but also have the ability to hustle and keep up in a fast paced distribution warehouse, where serving our contractors and customers is our priority. This position will have delivery and warehouse responsibilities, so the ability to flex and lift 50-70 lbs. will be required of you. We will be flexing your brain as well, building your skill set and product knowledge to help at the sales counter as you grow. Prior green industry and landscape experience is preferred, but not required, we can teach you. If your are bilingual English/Spanish, that would be preferred, but not a requirement. We will always look for the right team fit. As a green industry leader for over 100 years, family owned Ewing Outdoor Supply prides itself on working hard for our customers, growing our employees and having fun while doing it. If this sounds like an opportunity that interests you, read the full job description provided above to see if you would be a fit for our team, and in our family. **Preferred consideration for** Bilingual (English/Spanish) Responsibilities Go the extra mile to engage customers Greet and direct customers Provide accurate information (e.g. product features, pricing and after-sales services) Answer customers’ questions about specific products/services Conduct price and feature comparisons to facilitate purchasing Cross-sell products Ensure racks are fully stocked Manage returns of merchandise Coordinate with your team to provide excellent customer service (especially during peak times) Inform customers about discounts and special offers Provide customer feedback to the Store Manager Stay up-to-date with new products/services Deliver a wide variety of items to different addresses and through different routes Follow routes and time schedule Load, unload, prepare, inspect and operate a delivery vehicle Ask for feedback on provided services and resolve clients’ complaints Inform customers about new products and services Follow DOT regulations and safety standards Requirements Prior Outdoor Supply Industry Experience Must be comfortable working most of your shift on your feet and performing repetitive physical tasks, such as stooping, squatting, and lifting items above your head. Must be comfortable operating and making deliveries on a daily route in an Isuzu NRR 650 or similar commercial vehicle. Customer orientation and ability to adapt/respond to different types of characters Ability to multi-task, prioritize, and manage time effectively Basic math skills Be able to lift 50-70 pounds Excellent communication skills, capable of building trusting relationships Ability to perform in fast-paced environments Valid driver’s license Excellent organizational and time management skills Good driving record with no traffic violations Bonus Points for the Following* Bilingual (Spanish & English) Ability to operate forklifts and tractors in a variety of weather and traffic conditions (willing to train the right candidate) Proven work experience as a Customer Service Associate, Sales Associate, or similar role. Knowledge of inventory stocking procedures Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Short Term & Long Term Disability Training & Development Wellness Resources Profit Sharing We have the 4 C’s that make your job a career! Career Development- To invest in your personal and professional growth, we offer a variety of training resources. Compensation- We offer competitive market wages, great benefits, PTO & bonus potential! Culture- We are family-owned, which gives us a unique culture, and we have fun with everything we do! Care- We care about all our employees because we would not be where we are now (over 100 years) if it weren’t for you!

Job Offering at JFK & LGA airport Please only respond to this job posting if you have the following qualifications below To fill out an application for -- JFK --go to JFK Long Term Parking 122-02 South conduit ave South Ozone Park 718 843-8400 LGA- go to Airpark LGA 99-11 Ditmars Blvd East Elmhurst NY 718 898-8400 You will be Pre-Interview that same day-- on the following sched JFK Long Term Parking tuesday to friday 5am to 12 noon Airpark LGA Monday TO FRIDAY 7 am to 12:30 pm QUALIFICATIONS BELOW We are currently Looking for someone at JFK& and LGA Airports... Clean Driver License/No CDL required Must be 25 years and older to work Must have proper paperwork to work in the USA Clean driving record Parking attendant Customer service Shuttle vans Driver Good interpersonal language and skills Pleasant and positive attitude towards customers and fellow employees Basic Computer skills Available nights and weekends We are Open 24hrs 7 Days a week --Please ask within-- $17 +Tips

**This is a hybrid position. Work from home status is only granted if criteria is met, and upon completion of 2 weeks (minimum) of in-office onboarding/training.** Who is Centah? Acquired by Financeit in 2017, Centah is a lead and workflow management company that allows some of North America’s largest home improvement businesses to distribute and manage leads, powering over $3 billion in annual sales. One of the driving forces behind Centah’s industry-leading platform is a full-service contact center in Fort Lauderdale, Florida, that specializes in inbound and outbound support for the home improvement industry. Centah’s Call & Contact Centers become the main point of contact for the customer, ensuring expectations are met and managed throughout the lifespan of the project. About the role: We are looking for an enthusiastic and self-motivated Customer Service Representative to join our team. As a Customer Service Representative, you must be able to work in a fast paced environment, be flexible with an aptitude for learning, understanding, and conveying information. You will also be responsible for treating every customer with the utmost courtesy while maintaining a positive outlook on every call. Excellent communication skills are vital for this role, along with enjoying assisting customers in a friendly and respectful manner. Responsibilities: Answer incoming calls and respond to customer’s requests Ability to work in a fast paced environment. Book appointments for members with a high degree of data accuracy Maintain excellent written and verbal communication skills on a consistent basis Identify and escalate issues to supervisors Responsible for adapting to fast changing guidelines with customers Informs clients by explaining procedures; answering questions; providing information Maintains and improves quality results by adhering to standards and guidelines Requirements General Requirements: High school graduate or G.E.D. Minimum of one year experience in an inbound/outbound call center or retail environment is preferred Excellent oral and written communication skills Ability to multitask in speaking on the phone, using the computer and keyboard simultaneously Ability to type at least 25 words per minute is preferred Experience in providing exceptional customer service and maintaining established quality requirements Must be able to pass a background check Performance Requirements (**MUST READ**): Average Talk Time: Less than 4 minutes per call while resolving customer issues. Call Conversion Ratio: Require a 60%+ lead to call ratio. Disposition Calls Processed: Demand proof of handling 80+ calls per shift with accurate disposition coding and in a timely manner. Attendance: Require a 98%+ attendance record over 6+ months, with little to no unexcused absences. QA Score: Must consistently achieve 90%+ quality assurance scores on call evaluations monthly. Average Hold Time: Must have maintained average hold times of less than 60 seconds per call, this is a high call volume environment. Calls Handled per Hour: Demand experience processing 10+ calls per hour with accurate dispositions, note and escalations. Breaks/ Lunches: adherence to scheduled breaks and lunches: two 15 minutes breaks, one 30 minute lunch. Error-Free Documentation: Must demonstrate 99%+ accuracy in call processing and CRM updates. All notes will be reviewed. Benefits Opportunity to continue working from home in our post-pandemic workplace Retention bonus at both the 6 month and 1 year mark Eligible for Medical, Dental, and Vision after 60 days of continuous employment $15,000 Life Insurance (Company Paid) 401K plan eligibility after 1 year of service w/company match of up to 4% Paid Time Off - Earn 10 days per year after 90-day probationary period Monthly Incentive Bonus Plan (up to $300) Weekly/monthly gift card drawings/contests for meeting goals Career learning and development programs Casual dress code Salary: $14.50/hour Financeit is an equal opportunity employer. Accommodations are available on request for candidates taking part in all aspects of the selection process. Next steps: If what you just read excites you, we’d like to hear from you! Please submit your application and we’ll contact you if you become selected for a phone interview.

Looking for a Front Desk Attendant to work in a residential building on the Upper West Side Manhattan. Duties will include greeting tenants and guests, keeping a visitor log, handling inquiries, mail and packages, light sweeping and tidying of the lobby and front sidewalk, and others as assigned. No heavy-lifting required. Must have a professional, welcoming attitude and the ability to handle inquiries and complaints effectively. Must be able to speak English. Daytime shift from 8am-4pm.