Patient Accounts Representative

We are seeking a live in personal assistant with the following for a 2-3 month period. We leave in a few days. Drivers license Computer skills Fast learner Not shy No grumps No slobs Run errands No pets/kids Have passport Tasks as needed Lite labor assisting if needed No lazy butts/druggies/alcoholics period! Able to lift 50 pounds No flakes or fakes We will be flying from Alaska to Washington State, and driving to Oregon, Nevada, Texas , Louisiana, Alabama, Florida and back to Alaska. We will be living in hotel rooms, our large motorhome or our aircraft hangar so if you’re shy don’t bother responding.

Life at aptihealth The aptihealth team is comprised of healthcare, data science and technology experts passionate about transforming behavioral healthcare. aptihealth is a digital technology platform with an affiliated medical group that makes it easier for people to access speedy high quality behavioral healthcare at the right place and right time. The technology enabled provider group reaches people who need care, engages them in care, follows their care journey, and demonstrates improved outcomes. Everything we do at aptihealth is centered on our mission to revolutionize care and to ensure that the millions of people who need fast access to quality behavioral healthcare receive it. As a curious and collaborative teammate, someone excited about tackling the hard problems in healthcare and technology, you will play a key role in making that mission a reality. Together, we’ll create and innovate transformative behavioral healthcare – for millions of people. What We Offer The opportunity to make life better for millions of people An environment of positive and super smart colleagues Turning innovative ideas into real-world results Encouraging curiosity and collaboration Priding ourselves in being diverse and inclusive Fostering a company of trust & accountability Investment in our team with continuous learning opportunities The Role As Practice Support Specialist, you’ll be part of our Practice Support team and the go-to person on site in our Clifton Park office. You’ll help patients, referring partners, and internal staff get what they need by managing inquiries over the phone, by email, and through electronic ticketing, making sure questions are answered and requests are handled quickly and professionally.    This full-time, in-person role is based in our Clifton Park office, Monday–Friday, 9 a.m.–5 p.m. Along with supporting patients and partners, you’ll keep the office running smoothly by handling mail, keeping supplies stocked, and making sure the space stays organized.    You’ll also handle key support tasks such as verifying benefit eligibility, scheduling and rescheduling appointments, and assisting patients with registration and other needs.    This role is all about creating a welcoming, efficient, and supportive environment that makes it easy for patients and partners to get the help they need and ensures the office operates smoothly.  Requirements High School diploma or GED required; Associate degree strongly preferred 1-2 years of experience in a customer service or call center role Excellent verbal and written communication skills Strong problem-solving abilities and a commitment to follow-through and ensure a positive outcome for patients, partners, and team members Highly organized with strong attention to detail; ability to manage multiple tasks simultaneously Comfortable navigating multiple software platforms and web-based applications Reliable internet connection required for remote work Ability to work in a HIPAA-compliant manner with sensitive and private data, including maintaining a secure and confidential workspace Empathetic and clear communicator, able to support a wide range of patients and partners Self-motivated and able to work both independently and collaboratively Capable of adapting in a small, fast-paced team environment where processes may evolve quickly Prior experience in a medical or behavioral health setting is a plus Experience using Zendesk or similar ticketing systems preferred Responsibilities Answer incoming phone calls and respond to inquiries, complaints, and support requests from patients, partners, and internal staff Triage and escalate urgent issues to the appropriate team; follow up with requester by phone or email once a resolution is available Provide accurate, clear information about aptihealth’s services and offerings Manage customer-service tickets, complete related tasks, and follow up to ensure timely resolution and a positive experience for the requester Collaborate with cross-functional teams, including Clinical, Billing, Care Coordination, and other teams to ensure smooth handoffs and timely resolution of requests Confirm and update key patient information, including insurance eligibility, contact details, and other demographics to ensure accuracy across systems Support patients with scheduling, rescheduling, registration, platform access, and other needs that may arise throughout their care journey Respond to medical record request inquiries, ensuring timely processing in accordance with company policies and regulatory requirements Accurately document all interactions in accordance with standard operating procedures; including updating relevant chart data and notes Greet and assist visitors at the front desk during regular office hours (Monday–Friday, 9 a.m.–5 p.m.; light foot traffic) Manage incoming and outgoing mail, including scanning and faxing to the appropriate internal teams Manage customer-service tickets, complete related tasks, and follow up to ensure timely resolution and a positive experience for the requester Handle light office management tasks, including maintaining supplies and keeping the office organized Job Type: Full-time / Hourly (40 hours/week)   Location: On-site at 1785 Route 9, Clifton Park, NY 12065   Working Hours: Monday–Friday, 9 a.m.–5 p.m.   Pay Rate: $25/hr   The final pay-rate may vary based on qualifications and relevant experience. About aptihealth aptihealth, inc. is a behavioral health engagement company that seamlessly integrates physical and behavioral healthcare.  Our platform connects medical providers, behavioral health specialists and patients with our proprietary assessment and treatment management protocols to get and keep patients healthier faster.  aptihealth’s structured therapy programs are centered on its proprietary 15 Life Domain Clinical Framework© that efficiently provides collaborative care teams with the most thorough understanding of a patient’s behavioral health needs.  The aptihealth platform connects patients and their care teams with licensed behavioral health specialists who provide 90-day and extended care therapy by phone or video supported by an easy-to-use consumer friendly digital experience.  The aptihealth program is evidenced to get individuals into therapy faster and clinically proven to improve both behavioral and medical outcomes while lowering overall cost.  At aptihealth, we don’t just accept difference—we celebrate it, we support it, and we thrive on it for the benefit of our team, products and community.  We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know by contacting us. To all recruitment agencies: aptihealth does not accept agency resumes. Please do not forward resumes to us, our team members or any other organization location. aptihealth is not responsible for any fees related to unsolicited resumes. For more information, please contact us at: aptihealth, inc. 1785 Route 9 Clifton Park, NY 12065

Administrative Assistant needed for busy behavioral health practice. Position requires strong computer, writing, interpersonal, organizational, and independence skills. Duties include attending to phone calls, scheduling, coordination of intakes, help with billing, support for psychologists in practice, and other office tasks. The position is twenty hours per week, Monday through Friday, and 9:00 am to 1:00 pm. The ideal candidate has several years of experience in a medical, behavioral health, or other related office setting.

Upscale Wellness Practice whose services include Chiropractic, Massage, Weight Loss, Acupuncture, nutrition, pain management and more is expanding and needs a friendly and outgoing Office Administrator. We are looking for someone who wants to be part of a great team that is friendly, energetic, detail-oriented, and a self-starter to help handle all office activities. We are also looking to expand this role, out into the community with marketing events etc, so must have an out going personality and willingness to get out there and promote our offices. Once you learn the basics of our office there is much room for growth into new and exciting things! Basic Duties Expected Managing the Front Desk Handling incoming calls New Patient insurance verification and able to collect money Calling missed appointments Taking on margeting projects that will help improve the practice and our service Assist Office Manager with any projects to ensure that the office is running like a Swiss watch *Office hours:* Hours: Full time Monday - Thursday The schedule will be 2 days 10:00 - 8:00 and 2 days 9:00- 7:00. #IND Requirements Applicant must have the following experience and skills: Must have Medical or Chiropractic office experience Customer Service experience Excellent Computer and phone skills Great Communication skills Sales Skills a plus! Fitness background a plus!! Must also be able to type, use proper grammar and spelling in written correspondence. Applicants must have the following attributes: High Energy and reliable Positive attitude and a friendly, outgoing personality Believes in wellness and alternative medicine and has a passion to help people get well and stay well. Detail oriented and willing to learn our high-tech software. Likes to solve problems and propose solutions Benefits What you will get out of this position You will have the privilege of working within the Wellness field with a group of dedicated professionals who are among the best. You will have the opportunity to work in a very friendly, family-oriented environment Opportunity for advancement. We are a busy and expanding practice. There is a tremendous opportunity for financial and career growth. *Compensation* $22 - $26 per hour, with regular raises for production and production bonuses. PTO.

Bookkeeper Looking for an individual to be a part of a team to run the accounting in a small landscape construction company. Computer Skills: Familiar with QuickBooks Desktop – including: Creating invoices, billing, and payroll functions. Recording of Invoices from Vendors in Bills and Payables through Bill Pay. Use Reconciliation for Credit Cards. Enter payroll hours, run payroll, payment of Federal Taxes. Ability to run Reports as necessary, adjust templates, create new clients, and new staff accounts. Excel: Familiar with Excel – use Excel to create reports as necessary – imported from QB. Create/Use Templates in Excel Spreadsheets Some experience with Formulas (basic math necessary – addition, subtraction, multiplication, division, percentages, figuring of square foot) Typing – minimum 50 wpm and 10 key. Duties include: Complete payroll on a bi-weekly schedule, Enter accounts payable and create payments to vendors Setup new client accounts, create billings for clients and record payments - accounts receivable. Reconcile of Credit Cards. Create bank deposits. Maintenance Billing – creates billing for maintenance clients once per month. Construction Billing – accurately keeps track of client billing and items “extras” that need to be billed. Create Billing – Communicate with Clients or Construction Partner to make sure billings are received in a timely manner. Experience with Payroll Quarterlies a plus. Ability to troubleshoot problems. Full-time position – 40 hours per week

WHO WE WANT TO HIRE A Paralegal - a case manager who effectively and expeditiously drives the document from the discovery phase of all assigned client files to assist counsel in the development of a defense strategy while ensuring complete, comprehensive, and organized working knowledge and oversight of the same. A successful candidate will possess the ability to work well independently and as part of a team. This is a fantastic opportunity for someone who does well in a role that demands a high level of attention to detail, as well as the capacity to prioritize and multitask across all allocated files. Mentoring and training will be offered. ABOUT THE FIRM Brown Gren Abraham & McCracken LLC (https://bgamlaw.com/) is an insurance defense Firm that provides comprehensive and responsive legal services to employers and insurers throughout Colorado, Arizona, and Utah. We are dedicated to providing a great experience for our teams. Joining our Firm will make you feel appreciated, encouraged, and a part of something bigger. Requirements RESPONSIBILITIES Manage the development and discovery of assigned files from beginning to end. Maintain thorough knowledge and understanding of the Colorado Workers’ Compensation Act and relevant administrative procedures. Draft and serve various pleadings to administrative offices and courts. Draft, process, and file/send correspondence, various legal documents/forms, and settlement documents. Create IME/DIME packets for filing with administrative offices. Coordinate with various third-party professionals in acquiring additional discoveries, such as investigative reports, video surveillance, vocational assessments, and others, as required. Schedule hearings, prehearings, depositions, expert conferences, and settlement conferences. Schedule medical appointments and coordinate travel itineraries when necessary. Professionally communicate with clients, adjusters, lawyers, physicians, courts, and outside vendors. Prepare the case for hearing in coordination with the attorney, to include the creation of exhibit packets. Regularly review, process, and exchange incoming discoveries in compliance with time-sensitive deadlines. Contemporaneously capture billable time to meet or exceed annual requirements while adhering to all individual client protocols and procedures. QUALIFICATIONS High school diploma / GED required. Paralegal certification is preferred. 3+ years of litigation support experience; workers’ compensation preferred. Benefits WHAT WE OFFER Annual compensation starting range: $65,000 - $75,000 DOE Medical insurance, Employee Assistance Program (EAP), Health Savings Account, and GYM Reimbursement Program Dental insurance Vision insurance Accident insurance 401(k) retirement savings plan / Immediate 100% vesting Flexible working hours/hybrid system 3-2 post-training. Casual but professional work environment Paid Vacation and Sick Time Holiday Paid time off