$20-23/hour
Mission Rd & Marcos St, San Marcos, CA 92069, USA
We are looking to fill a full time (40hrs a week) position with the following responsibilities: • Functions as a liaison between customers and the company, acting in a manner that ensures the customer’s experience with the company is positive and memorable, and reflects upon the professionalism, quality and integrity of the company. These interactions are expected to occur at the company’s facilities and via phone and e-mail inquiry. This customer interaction will extend to customer surveys and customer follow-up. • This position draws upon strong interpersonal skills, analytical skills, organizational skills, and trouble shooting skills, including getting to the essence of matters and resolving them professionally, quickly, and to the satisfaction of the client. • Performs a wide range of administrative and office support activities for the company, managers, and supervisors to facilitate efficiency and communication. Knowledge, Skills, Abilities and Qualification Requirements: • High school diploma with 2+ years of prior receptionist and/or administrative assistant and/or 2+ years of customer service experience. • Excellent interpersonal and relationship building skills. • Strong written and verbal communication skills needed to effectively speak to a diverse client base as well as internal teams. • Skilled with Excel and Microsoft Office. • Quickbooks experience a plus but not required. • Marketing skills preferred. • Time management (with the ability to execute against tight deadlines and multiple priorities.) • Attention to detail and accuracy. • Professional and responsive in answering queries in a timely manner. • Flexible, adaptable and team focused. • High performing, independent contributor and team player. • Ability to take initiative, problem solve and offer viable solutions. • Knowledge of the operation of standard office equipment. • Knowledge of clerical and administrative procedures and systems such as filing and record keeping. • Knowledge of the principles and practices of basic office management. • Basic knowledge of accounts payable desirable. • Bilingual preferred but not mandatory - Spanish/English.